Elon University. Sport and Event Management. Internship Packet SEM 481 (6)

Transcription

1 Elon University Sport and Event Management Internship Packet SEM 481 (6) REVISED March, 2013 Previous Revisions: March 2011 November 2008 November 2007 January 2007 June 2004 June 2003 September 2001 September 1990

2 Dear Elon Student: As an upper level student majoring in Sport and Event Management, you are about to undertake an extremely valuable component of your formal education program. That component is the practical internship SEM 481. Many majors have reported internships as one of the most relevant and helpful experiences in their entire educational process. Skills, knowledge and application ability are considered prerequisite and critical to any service profession--especially sport and event management. Students have an individual responsibility to become the very best professional possible. In addition, a responsibility is due the internship agency to work with diligence, exhibit enthusiasm, and always be inquisitive, flexible and ethical. A third academic responsibility is owed Elon University and the Department of Sport and Event Management. The bottom line should hopefully be an excellent learning and experiential opportunity for students as well as an enhanced agency service to its constituency. Student conduct and performance will be closely supervised and evaluated throughout internship. Do not approach this task lightly or with lack of commitment; academic failure is possible. The following are Elon University criteria for successful completion of SEM 481 and suggestions for student preparation and conduct. Please read carefully and ask your Sport and Event Management Internship Supervisor about any unclear directions/requirements. Good luck and good learning.

3 FORMAT SEM 481 Internship General Information The following information is divided into two (2) sections: Part I contains agency information and Part II outlines student requirements, recommendations and suggestions. Agency supervisors and students alike are urged to review both sections for a thorough understanding of Elon University Sport and Event Management internship. OBJECTIVES SEM 481 is intended to provide a practical, experiential exposure for Elon University students in their professed vocational interest area. Among desired outcomes, students should show evidence of knowledge, skills and abilities, as well as competencies in the following areas: A. Organization and administration B. Leadership techniques C. Program planning and implementation D. Fiscal administration including revenue generation strategies E. Marketing F. Personnel development and supervision including interpersonal relationship techniques G. Public and political relations H. Area/facility planning, development, and risk management. CONTRACT Written commitment to the purpose of SEM 481 and willingness to abide by Elon University criteria for successful fulfillment of the internship will be provided by the following as part of the student application process: Elon University Sport and Event Management Application for Professional Internship I. AGENCY GUIDELINES Agency support of student internship is considered a component of comprehensive professional development and is appreciated by Elon University and the Department of Sport and Event Management. It is imperative that all participants in internship understand that student interns are surrogate employees and are therefore subject to all personnel policies and procedures of the sponsoring agency. It is incumbent upon the agency that interns not be considered supplemental sources of inexpensive labor. Acceptance of student interns encompasses the supervising and teaching responsibility necessary for meaningful learning. Agency leaders and Internship Supervisors are asked to review the following prior to

4 formal internship: A. Expect official student placement in correspondence from the Elon University Sport and Event Management internship supervisor prior to internship commencement. Only the university internship supervisor may commit an Elon student to internship. Please attend to this process in a timely manner! B. Currently, Elon University SEM internship requires a minimum of four hundred (400) hours on-site experience. Actual work schedule is arranged between the agency and student. C. Financial remuneration or other benefits are the decision of the agency and have no direct relationship with internship. Benefits are nice but are not required as part of internship. It is advisable to have a written understanding on any perks or compensation. D. Student attendance of appropriate staff meetings, orientation sessions, board meetings, applicable workshops/seminars etc. is encouraged. E. Supervision and counsel are necessary during internship. Discuss informal and required formal performance evaluation criteria and schedules. F. Discuss Elon University written assignments/requirements of the internship (See page 9 for graded components). G. Acquire a student intern evaluation at least ten days prior to conclusion of internship. NOTE! * Agency Supervisor should return completed evaluation forms DIRECTLY to the Faculty Supervisor AGENCY-UNIVERSITY GUIDELINES The SEM Department Chair is the official contact person for the department. Confirmation of student placement and other correspondence will be conducted by a designated SEM faculty member. A. A designated university SEM faculty member will work with the agency supervisor to make internship as productive and meaningful as possible. B. Scheduled visits, will be considered a desirable part of student supervision and evaluation. Additional on-site contact may be made as deemed necessary by the agency supervisor, student, SEM faculty supervisor, or the university. C. Final grade for student performance will be jointly determined by the agency and university SEM internship supervisor(s) (see criteria on page eight (8) of this packet). Disciplinary dismissal will result in a final grade of F for SEM 481. D. Financial assistance or related benefits (e.g. housing) is the sole prerogative of the internship agency. Such assistance is encouraged but NOT required by Elon.

5 Elon University maintains comprehensive liability insurance coverage for student interns and faculty advisors when they are discharging official duties of internship! II. STUDENT GUIDELINES Application Requirements: A. (1) completion of internship orientation (2) completion of at least 90 semester hours (3) 2.0 cumulative Elon GPA and 2.0 GPA in major coursework (verified by advisor) (4) completion of the following classes prior to commencing internship: (a) SEM 212 Introduction to Sport and Event Management (b) SEM 226 Facility Planning and Maintenance Management (c) SEM 227 Programming and Event Management (d) SEM 332 Research Methods (e) SEM 351 Sport and Event Marketing (f) BUS 202 Business Communications (g) BUS 323 Principles of Managing (5) Completion and submission of the following forms - AT LEAST FOUR (4) WEEKS PRIOR TO INTERNSHIP COMMENCEMENT PREFERABLY BY PRE-REGISTRATION. NO APPLICATIONS WILL BE ACCEPTED AFTER THE LAST DAY OF CLASSES, THE SEMESTER PRECEDING INTERNSHIP: (a) Application for Professional Internship & Learning Contract (b) Current, complete resume (c) Career goals (d) Reason for selection of internship site (e) Internship/Job Description (f) Duties/responsibilities (list a minimum of 4 duties/responsibilities) (g) Goals established for the internship (h) Planned internship start date, completion date, and work schedule (i) Agency provided living arrangements and/or remuneration (if provided) STUDENTS ARE TO INITIATE NO FORMS WITH AGENCY! (6) Completion of any other requirements designated by the Department of Sport and Event Management. B. Placement (1) Students should seek potential internship agencies reflective of their vocational interests.

6 (2) Limitations: (a) Students are strongly encouraged to intern during the summer (b) Students are strongly encouraged to complete their internship without enrolling in additional classes. (c) Internships will not be approved beyond the first week of classes in any semester. (d) Students should seek supervision by professionally certified practitioners when possible. (3) Final approval for internship placement will be determined by the Sport and Event Management Department Chair reflected in the completion and submission of a signed Application for Professional Internship. Initial conversation regarding internship and the requisite paperwork should take place with the student and his/her advisor. Registration for the 6 credit hours can only take place after the SEM Department has approved the planned experience. C. Time Requirements (1) STUDENTS ARE REQUIRED TO COMPLETE A MINIMUM OF 400 HOURS ON-SITE FOR SIX (6) SEMESTER HOURS CREDIT. (2) Actual time frame should coincide with University semester. (3) Work hours shall be designated by the agency. D. Work Assignments (1) A primary consideration in student internship is that a VARIETY of work settings be provided. This variety is intended to provide students with a comprehensive overview of the total agency function. A written assignment (explained later) prepared by the student should therefore reflect a comprehensive exposure and subsequent understanding of the entire agency function. (2) Interns may be responsible for assisting with special projects, tournaments etc. as determined by the agency supervisor. E. Remuneration (1) Financial assistance or related benefits (e.g. housing) are the sole prerogative of the internship agency. Such assistance is encouraged, but NOT required by the University. NOTE: Students should remember that internship is an academic requirement for which 6 credit hours are earned for successful completion. Housing, food and transportation arrangements would be required if the student were on campus. Although important, student convenience is NOT the dominant factor in final internship approval.

7 DISCIPLINARY DISMISSAL FROM INTERNSHIP WILL RESULT IN A FINAL GRADE OF F FOR SEM 481. STUDENTS MUST REGISTER THROUGH THEIR ELON JOB NETWORK ACCOUNT AND PAY APPROPRIATE FEES FOR SIX (6) SEMESTER HOURS OF SEM 481! APPROVAL IS THEN EXTENDED BY THE SEM DEPARTMENT (2) STUDENTS ARE ENCOURAGED TO HAVE A CLEAR WRITTEN UNDERSTANDING WITH THE INTERNSHIP AGENCY REGARDING ALL DUTIES AND ANY SALARY AND/OR OTHER BENEFITS PRIOR TO INTERNSHIP INITIATION. STUDENTS ARE ADVISED AGAINST PLACING BUSINESS EXPENSES ON PERSONAL CREDIT CARDS OR ASSUMING ANY OTHER BUSINESS INDEBTEDNESS. F. Required Written Assignments (1) Completion of the Application for Professional Internship (2) Weekly Reports: The purpose of these weekly reports is twofold: One, documentation of actual work time for the University, and two; students keeping a daily log, may graphically illustrate insights, feelings, and thoughts otherwise lost. Viewed in retrospect, this may prove to be a powerful learning device. THESE INSIGHTS/REFLECTIONS SHOULD RELATE BACK TO LEARNING OBJECTIVES STATED IN THE APPLICATION MATERIALS. (a) Reports are due to the faculty supervisor on a weekly basis. Unless other arrangements are made, reports will be expected ( ed or postmarked), on Monday of each week (b) Documentation of time alone without professional and individual reflection, will be considered unacceptable for fulfillment of this assignment and will be promptly returned to student. (c) Thematic reflection and insights. (4) Agency Report (due on or before the 3 rd weekly internship report) (a) purpose (goals and objectives) of the agency (b) organization chart (c) listing of areas and facilities (d) listing of programs, special events etc. (e) summary of agency and its constituency relationship(s) (i.e., vendors, customers, partners) (5) Project At the conclusion of internship, a culminating project is to be submitted to your faculty mentor. This project is something that you should be thinking about from the beginning of your hours and then worked on throughout your experience. The topic for your

8 project is something that you will specifically work out with your faculty mentor with the support of your agency. The content of your project is meant to be of a practical nature that is IN ADDITION to your basic internship duties and responsibilities. Your project should be something that adds value to the organization and goes above and beyond their basic expectations of interns. This project can be a small research project (i.e. vendor or customer satisfaction survey); a plan for additional special events or activities to enhance customer or patron satisfaction or attendance; updates or improvements to a policy/procedure manual; the creation of pamphlets or flyers to promote the organization; a database or mechanism to enhance operations, customer retention, ticketing, or something similar. This project is planned to be a substantive professional piece of work that is presented to both the organization AND the SEM Department at the conclusion of your experience. We plan to keep these projects on display in the Department and to share with future student interns seeking some ideas for suitable projects to complete during their varied experiences. (6) Internship Summary (maximum one page): Student name Name of internship organization Contact information for appropriate organization representative (name; complete address; ; phone number) Primary duties and responsibilities during internship Remuneration? Housing provided? 2 best things about the internship 2 worst things about the internship Brief Summary of your overall feelings about the internship All work shall be submitted timely, well organized, neat, and legible. G. Grade Determination (1) On-Site Supervisor s evaluation of intern 20% (2) Weekly reports and thematic assignments 35% (a) mechanics (b) on-line/small group interactions (b) timeliness and thoroughness (insights and reflections) (c) attendance at all pre-internship orientation classes (3) Agency Report 10% (4) Project 25% (5) Faculty supervisor evaluation of intern 10%

9 (includes Exit Interview) H. All students shall attend formal pre-internship orientation classes offered by the SEM Department. I. All students shall interact with other interns (as guided by faculty mentor during the internship experience) I. Students may be asked to represent the SEM Department by participating in a post internship forum.

10 Sport and Event Management Application for Professional Internship Name: E- mail: Student Cell Semester of Internship: Year: Cumulative GPA: Major GPA: (Verified by advisor): Completion of SEM 212 (GRADE) SEM 351 (GRADE) SEM 226 (GRADE) BUS 202 (GRADE) SEM 227 (GRADE) MGT 323 (GRADE) SEM 332 (GRADE) Semester hours completed (prior to internship): (minimum 90 sh) With this Application for Professional Internship, attach the following information: ( ) a formal internship/job description ( ) intern start & completion dates & work schedule) ( ) career goals ( ) living arrangements and remuneration (if provided) ( ) reason for internship selection ( ) duties/responsibilities (list a minimum of 4) ( ) goals established for internship ( ) copy of current resume * I have/do not have (circle), an Elon academic/social honor code violation! Proposed Internship Agency (BE SPECIFIC AND ACCURATE) Agency Name: Intern Agency Supervisor: Agency Address: street city state zip Telephone: I have read, understand and agree to comply with all criteria for the Sport and Event Management Internship prescribed in the SEM 481 Internship Information Packet. In addition, I shall work with diligence, exhibit enthusiasm, and always be inquisitive, flexible and ethical. INTERN SIGNATURE APPROVED: DATE:

11 DISAPPROVED: DATE:

12 WEEKLY REPORT FORM - Sample Report # E--Mail (Monday weekly): Hours worked this report: Total Hours worked to Date: SEM Faculty Supervisor (including this report) Campus Box 2350 Elon, N.C Name I. DAILY ACTIVITIES Directions: Outline briefly the activities of each day with particular emphasis on your role in conducting and/or planning the events of the day. A. MONDAY, date: (# hrs. ) (whole hours please!) B. TUESDAY, date: (# hrs. ) C. WEDNESDAY, date: (# hrs. ) D. THURSDAY, date: (# hrs. ) E. FRIDAY, date: (# hrs. ) F. SATURDAY, date: (# hrs. ) G. SUNDAY, date: (# hrs. ) TOTAL (INSIGHTS & REFLECTIONS ON BACK OR ATTACHED)

13 Dear Internship Supervisor: The Sport and Event Management Department of Elon University is looking forward to working with you and your agency thus enhancing the professional and intellectual development of an intern student. We greatly appreciate your professional concern and willingness to help this young person and to supplement academic efforts at Elon University. Our interns are primarily responsible for four written assignments: (1) Application for Professional Internship (and associated documentation regarding the planned experience); (2) weekly reports; (3) an Agency Report; and (4) a culminating project. You may also require additional assignments or projects which prove useful to your agency. Please discuss these requirements and any other student intern expectations, prior to the initiation of this internship and throughout their time spent with your organization. Internship is considered a component part of the student's academic preparation. Please provide work assignments and direction in all phases of your agency operation. In return, expect a receptive, congenial, enthusiastic and professional attitude from the student. Our faculty attempt visits (when possible) in order to counsel with you and the intern on progress achieved. Feel free to call me for any additional information or assistance at any time. Please complete and return directly to me the attached form indicating your formal acceptance of the student(s) listed below. Sincerely, Hal J. Walker Chair, Department of Sport and Event Management Intern(s): Semester: