ACCREDITATION CRITERIA FOR CONSTITUENT PROVIDERS FALLING WITHIN THE PRIMARY FOCUS OF THE LGSETA

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1 ACCREDITATION CRITERIA FOR CONSTITUENT PROVIDERS FALLING WITHIN THE PRIMARY FOCUS OF THE LGSETA Page 1 of 8

2 PREAMBLE This criteria document has been developed in line with the SAQA policy for the Accreditation of Providers by ETQAs. It should be read in conjunction with the SAQA publication: Criteria and Guidelines for Providers. It is in no way attempting to deviate from the current SAQA policy requirements in respect to the Accreditation of Providers. The criteria document attempts to provide a common understanding and application of the Criteria for the Accreditation of Providers by the LGSETA. It includes further evidence requirements that would ensure compliance to policy requirements in the accreditation of providers. ETD providers who comply with the policy requirements and meet the criteria requirements as stipulated will be accorded a status of Full Accreditation for a period not exceeding 3 years. This status will be awarded to an ETD provider who meets all the requirements as stipulated in this document. Provisional Accreditation for a period not exceeding 1 year. This status will be awarded to an ETD provider who meets the minimum requirements as stipulated in this document. The LGSETA assumes a developmental approach in its accreditation process to assist providers to address non-compliances to the requirements and work towards the attainment of an accreditation status. It is therefore envisaged that this document would assist in ensuring effective, efficient and economic maintenance of ETD quality standards within local government. Page 2 of 8

3 ** = Minimum requirements for Provisional Accreditation 1. **PROVIDER DETAILS Name of Provider Type of Provider e.g. Private, Public (DoE registration/centre no. required if FET, HET, etc.), Workplace, etc. Where applicable, registration with a recognized professional Body will be required (e.g. RTMC, CPE, etc.) LGSETA Reference Number Type of Application (e.g. accreditation, extension of scope, etc.) Primary Focus SETA ETQA Provider Accreditation Status (if applicable) Provider Accreditation Number (if applicable) Provider Accreditation Period (if applicable) Province, City, Town, Suburb, Municipality Business Premises e.g. Owned, Leased, other Training Premises e.g. Owned, Leased, other Location of Business/Training Premises e.g. Residential Area, Business Complex, Industrial or Other Contact Details e.g. Physical Address, Postal Address, Telephone No., Fax Number, Contact Person(s) o Position in Organisation o Telephone Number o Fax Number o Cell Number o 2. **LEGAL AND FINANCIAL STATUS Registration Name of Provider Trading Name of Provider Registration Number of Provider Core Business as per legal registration Period in Current Business Nature of Provider (Proof to be attached), e.g. o Private Company (Pty Ltd) o Government/Public Entity o Closed Corporation (cc) o Sole Proprietor o Other SARS Registration Number (Proof to be attached) Tax clearance certificate (Proof to be attached) Tax Exemption Certificate (Proof to be attached) If an Established Provider (Proof to be attached) o Audited Financial Statements Page 3 of 8

4 o Cash Flow o Balance Sheet Emerging Providers (Proof to be attached) o Financial Statements o Projected Cash Flow Proof of Solvency (Proof to be attached) e.g Letter from an accounting firm Occupational Health and Safety (OHS) Compliance (Proof to be attached) e.g. Certificate, Letter, etc. 3. **HUMAN RESOURCES **Company Profile with Organogram reflecting all positions and the names of employees (temporary/permanent) Number of permanent employees - Management, Administration, Support staff or other Pro-forma contract for permanent employees (Copy to be attached) Management, Administration, Support staff or other Number of contract and/or temporary employees (Copy to be attached)- Management, Administration, Support staff or other Pro-forma contract for contract/ temporary employees (Copy to be attached) - Management, Administration, Support staff or other 4. **QUALITY MANAGEMENT SYSTEM Vision Mission Values Quality Objectives Core Business Functions and Processes Business Plan Quality Management Policy Statement Quality Management Review Mechanisms Quality Management Representative(s) 4.1 **ORGANISATIONAL POLICIES AND PROCEDURES (Emerging Providers should at least provide policy and procedure statements, and process flows) **Human Resource Management Policy and Procedures **Financial Management Policy and Procedures **Administration Policy and Procedures Occupational Health and Safety Policy and Procedures Marketing, Communication & Customer Service Policy and Procedures Page 4 of 8

5 4.2 LEARNING DEVELOPMENT AND DELIVERY POLICES AND PROCEDURES (Emerging Providers should at least provide policy and procedure statements, and process flows) **Learning Programme Design and Development Policy and Procedures **Assessment Policy and Procedures **Moderation Policy and Procedures **Learner Appeals Policy and Procedures **Learner Support Policy and Procedures Recognition of Prior Learning Policy and Procedures Certification Policy and Procedures 5. **LEARNING PROGRAMME EVALUATION 5.1 **LEARNING PROGRAMME ALIGNMENT TO QUALIFICATION(S) AND/OR UNIT STANDARD(S) **Title of Learning Programme(s) Evaluated **Overall Outline of the Outcomes of Training **Purpose and Focus Area of the Learning Programme against the Purpose of the Qualification and/or Unit Standards **Alignment of the Learning Programme to Critical Cross Field Outcomes and Exit Level Outcomes **Alignment of the Learning Programme Outcomes to the Unit Standard(s) Specific Outcomes, Assessment Criteria 5.2 **LEARNER ENTRY, GUIDANCE AND SUPPORT **Identified Target Group for the Programme **Learner Admission and Entry Requirements Learner Registration Process **Fee Structure for the programme General Communication Channels Programme Orientation/Induction Process Career Orientation/Guidance **Pre-assessment of Learners **Identification and Provision of Support to Learners with Special Needs (e.g. learning and physical disabilities, etc.) **Remedial Intervention (e.g. re-assessments, re-training, etc.) Provision of Counseling Services Learner Satisfaction/Feedback Survey Page 5 of 8

6 5.3 MANAGEMENT OF EXPERIENTIAL LEARNING (Compulsory for workplace providers) Induction of learners towards on the job learning Support of Learners during Practical Learning Structure of on the job Experiential learning Liaison between Theoretical and Practical learning sites Provision and management of logbook/poe system Provision and process of Coaching and Mentoring on the job Structure and process of Work place assessments and moderations Management of Work place assessments and moderations Availability of trained work place Coaches and Mentors 5.4 **LEARNING PROGRAMME DESIGN AND DEVELOPMENT Needs Analysis for the Learning programme **Learning Programme developed in-house or outsourced (Proof of agreement if outsourced) **Methodology for the Design and Development of Learning Programme **Learning programme implementation strategy and plan Learning Programme design approach (e.g. Modules, Units, Sections, Chapters, etc.) Learning Programme Outcomes achieved through Modules, Units, Sections, Chapters **Sequence of learning delivery and duration **Integration of theory and practice in the Learning Programme **Methodology and approach in the Design and Development of Learning Material Process in the Design and Development of Learning materials **Link of Learning Outcomes in the Learning Material to the Learning Programme Outcomes **Learning delivery methods used to achieve the outcomes (esp. should link to the facilitator and learner guides) **Relevance and Validity of Content in the Learning Material (e.g. activities, exercises, etc) **Demonstration of integration of theory and practice in the Learning Material (e.g. use of case studies, practical assignments) **Learning material developed in-house or outsourced (Proof of agreement if outsourced) Use of language and value diversity in the learning material promotes learning Resources to be used in the delivery of the Learning Programme **Review mechanisms for the learning programme and material Page 6 of 8

7 **Availability and link of Facilitator and Learner Guides to the learning programme and material outcomes **Provision and process to develop and manage the logbook/poe system available 6 **ASSESSMENT AND MODERATION **Learning Programme captures the principles of assessment and moderation **Assessment and moderation methodology and strategy clearly outlined **Assessment and moderation instruments, tools and methods developed to relate to unit standards assessment criteria and linked to the learning programme **Assessment and moderation implementation process and plan clearly outlined **Process of conducting and monitoring assessments and moderations clearly outlined **Process for Learner Preparation and Support for assessments (incl. Learner readiness, planning, preparation, etc.) clearly outlined **Assessment and Moderation reports compiled **Planning, Preparation and Support for moderations (incl. Learner readiness, planning, preparation) specified **Assessment records and scoring procedures outlined and kept **Liaison with External Moderator on the verification of moderated assessments specified **Assessment guides available and linked to the assessment criteria of the unit standards, learning programme and material **Feedback provided to learners on assessments **Appeals process for assessments clearly outlined 7 **ETDP PRACTITIONERS **Facilitators, Assessors and Moderators demonstrate the ability to train, assess and moderate against qualification/unit standards **CVs, qualifications and employment contracts of administrative personnel relevant to the programme available **CVs, qualifications and employment contracts of Facilitators relevant to the programme available Facilitator Code of Conduct developed Facilitator/Learner ratio(s) specified **ETDPSETA Endorsement, LGSETA Registration, CVs, qualifications and employment contracts of Assessors relevant to the programme available Assessor Code of Conduct developed Assessor/Learner ratio(s) clearly specified Page 7 of 8

8 **ETDPSETA Endorsement, LGSETA Registration, CVs, qualifications and employment contracts of Moderators relevant to the programme available Moderator Code of Conduct developed Moderator/Assessment quota clearly specified 8 **RECOGNITION OF PRIOR LEARNING **Strategy and Methodology for RPL against qualification/unit standards clearly outlined Methods, tools, and instruments for conducting RPL against qualification/unit standards developed Guides and support to gather RPL evidence available Trained and/or registered RPL advisors identified 9 **PHYSICAL RESOURCES AND OCCUPATIONAL HEALTH AND SAFETY **Availability of appropriate facilities, equipment and tools for delivery of the Learning Programme(s) **Signed contractual agreements available (where facilities and equipment are leased/rented) Maintenance procedures and financial provisioning for improvements/schedules specified (if applicable) **OHS Procedures and appropriate emergency signs & evacuation plans specified Reports on OHS Compliance available Trained safety representative identified and appointed (Proof of training attached) 10 **ADMINISTRATION AND MANAGEMENT OF DOCUMENTS AND SYSTEMS **Capturing of learner information and data **Maintenance of document and learner information system **Updating of Management information system **Access control (security) to learner information and records **Verification processes to validate accuracy of information **Identification, storage, protection, retrieval, retention periods and disposition/disposal procedure of information Page 8 of 8

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