GETTING STARTED MANUAL POS Module Only

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1 GETTING STARTED MANUAL POS Module Only

2 TABLE OF CONTENTS SET UP... 3 SET UP USERS... 3 SET UP COMPANY PROFILE... 4 SET UP GENERAL LEDGER... 5 SET UP TAXES... 7 SET UP MISC. CHARGES... 8 SET UP SUPPLIERS... 9 SET UP BANKS SET UP CUSTOMER PAYMENT TYPES SET UP CUSTOMER PRICINGS SET UP PROMOTIONAL PRICINGS SET UP FORMS SET UP INVENTORY CONTROL SET UP CUSTOMERS SET UP SALES SET UP PRODUCT CATEGORIES SET UP PRODUCTS OPENING BALANCES INVENTORY LEDGER... 28

3 SET UP RETAILMAGIC SETUP PROCEDURES Set up Users There is a Security Module that controls the menu items a user can access. If you have that module you must set up each User with an Access Level from 1 to 9 with 9 as the highest level 1. Get into RetailMagic and under Setup, choose Users 2. The following window should appear: 3. Click on the + button to add a new User 4. Input a User ID (a three character identification code) 5. Input the name of the User 6. Click on the Set Password button 7. The following window should appear: 8. Input a Password-Maximum 8 characters (you must Confirm the Password) 9. Click on OK 10. Choose an acceptable Access Level (NOTE: Make sure you make the first person that you set up a level 9 as this level has complete access to everything and only a level 9 can add new users) 11. Make sure the Active box is checked and close the window to save changes. PAGE 3 of 29

4 Set up Company Profile 1. Under Setup, choose Company Profile 2. The following window should appear: 3. Notice the 3 tabs (General and Account and Purchases) on the right side 4. At this time we will only use the General tab 5. Input the name of the company 6. Input a Contact name 7. Input the company s Street Address 8. Input the company s City 9. Input the company s Province or State 10. Input the company s Postal Code or Zip Code 11. Input the company s Phone Number 12. Input the company s Fax Number (if applicable) 13. If you have multiple addresses for a customer, check the Use Shipping Address box 14. Input the number of days you want to allow users to be able to back-date transactions (the maximum is 999 days) 15. Input the numbers of days into the new month it can get to be before users are not allowed to post to the previous month (0 means no restriction) 16. Input the number of the most recently used Sales Invoice. When you generate your first invoice, the system will use the next number. 17. Close this window PAGE 4 of 29

5 Set up General Ledger 1. Under Setup, choose General Ledger 2. The following window should appear: 3. The installation file has sample data to help you get started quickly. 4. To add more accounts, click in the area that says Click here to add a new G/L Acnt 5. Input a General Ledger account number and press the tab key 6. Input a Description and press the tab key 7. Use the drop down arrow and select the appropriate type for this account 8. Press the Tab key to create a new blank row. 9. Repeat the above steps to input the remainder of your Chart of Accounts Note: There are certain accounts that must exist as follows: Funds on Hand (a Current Asset representing un-deposited funds) Operating Bank Account Accounts Receivable Inventory Inventory Cost Variance (a Current Asset representing the difference between the Standard Cost and the Actual Cost of inventory items) Temporary Accounts Payable (a Current Liability representing the Standard Cost of inventory quantities updated before the purchase invoice is received) Accounts Payable PAGE 5 of 29

6 Cash Short / Over (a Cost representing cash shortages and overages) Inventory Shrinkage (a Cost representing the total cost of inventory lost through inventory adjustments) 10. Click the tab on the right Control Accounts 11. The following window should appear: 12. Click the down arrow beside Fiscal Year Starting Date and input the day that the current accounting year started (or will start) 13. If you put a check mark in the Allow manual entries of the Control Accounts box you will be allowed to make a general journal entry to adjust the control accounts to match the sub-ledgers if they are ever out of balance. 14. Using the drop down arrows, select the appropriate accounts for all applicable boxes. NOTE: The above example shows that the Sales Payment Discount, Purchases Payment Discount and the Currency Exchange Gain/Loss fields are not specified. If you use the functions that create General Ledger transactions for these accounts the General Ledger batch will not post because the account is not specified. This might be a good time to mention that RetailMagic processing everything in Real Time except for the General Ledger. G/L transactions are accumulated in a G/L Batch and must be printed (at least to the screen) before they can be posted. If the batch is out of balance (Debits don t equal Credits) or there is an unknown account number (as mentioned above), the batch is considered to have errors and will not post to the General Ledger. PAGE 6 of 29

7 Set up Taxes 1. Under Setup, choose Taxes 2. The Setup Taxes window should appear as follows: 3. The sample data that came with the installation contains 3 tax codes a. NON No Sales Tax is applicable b. HST Harmonized Sales Tax at 14% c. GST Goods & Services Tax at 5% 4. The G/L Accounts section specifies what General Ledger accounts should be affected for taxable Sales or taxable Purchases. 5. The check box for Treat as part of cost is only applicable for Provincial Sales Tax 6. Use the arrow keys at the top to review and make any changes 7. Click the X at the top right of the window to return to the menu. PAGE 7 of 29

8 Set up Misc. Charges Miscellaneous Charges are used in 2 different ways: a) Sales To record non-inventory sales (i.e.: Delivery Charges) b) Purchases To record non-inventory purchases if you don t want to pick a general ledger account number. 1. Under Setup, choose Misc. Charges 2. The following window should appear: 3. You will need a minimum of 2 Miscellaneous Charges a. Bank Charges b. Receivable Interest 4. Click on the + button to add a new Miscellaneous Charge 5. Input a Code to represent the Miscellaneous Charge for Bank Charges a. BKCHG 6. Input a Description of the Miscellaneous Code a. Bank Charges 7. Input a Unit Description for the Miscellaneous Code a. EA (each) b. Choose the applicable Taxes by clicking on the Ellipses (three dots) to the right of the Taxes box in the Purchases section (NOTE: Bank Charges don t have any taxes so this is unnecessary.) 8. Click the drop down arrow below G/L Acnt. and select the General Ledger account for Bank Charges. 9. Repeat these steps for a code ARINT (Accounts Receivable Interest). This charge, if used, is in the Sales section and has no taxes. 10. Press the Tab key and close the window. PAGE 8 of 29

9 Set up Suppliers NOTE: We must set up a supplier at this point because the Setup Banks must specify a supplier code for the bank. We will assume that the bank will be called OPBANK to represent Operating Bank Account. 1. Under Purchasing, choose Setup Suppliers 2. The following window should appear as part of the Sample data: 3. Use the arrow buttons at the top of the screen to review the current suppliers 4. Input any other information you desire on the left side of the window. (These fields are not mandatory.) 5. DO NOT input anything in the Accounts Payable G/L Acnt. field. This field will default to the Accounts Payable account specified in the Setup General Ledger window. This field exists if you want some suppliers to be grouped under a different General Ledger Liability account. 6. The Tax No. field is for the suppliers G/HST number and is not mandatory 7. The Default Value Misc. Charge Code field will allow you to choose a Miscellaneous Code which specifies the General Ledger account to which an invoice from this supplier is to go. For example, you may want all Office Supplies Store invoices to go to Office Supplies Expense. If you have set up a Miscellaneous Code for Office Supplies Expense, you can choose that code to save time when adding invoices from that supplier. PAGE 9 of 29

10 8. The Default Value Payment on Purchasing field would usually be set to On Account 9. The Default Value Purchase Taxes would normally be left blank and the Default Taxes is set up in the Setup Accounts Payable menu item. 10. The Default Value Invoice Format field should be left at zero so the user can input the information. 11. Input the Credit Limit you have with this supplier (Not mandatory) 12. The next three fields Discount %, Discount when paid within and Payment Terms Net fields are used to input the supplier s terms (i.e. 2/10, N/30) 13. The Current Balance displays what the system thinks you owe this supplier. 14. Complete any other boxes you feel are applicable and close this window. PAGE 10 of 29

11 Set up Banks 1. Under Setup, choose Banks 2. The following window should appear: 3. Click in the column G/L Acnt. for the row On Account and use the drop down arrow to select the Accounts Payable account (i.e.: Account # 2200 = Accounts Payable). 4. Click in the column G/L Acnt. for the row Cash and use the drop down arrow to select the Funds on Hand account (i.e.: Account # 1010 = Funds on Hand). 5. Click in the area that says Click here to add a new bank 6. Input a Code to represent the bank and press the tab key (i.e.: OPBANK). 7. Input a Description for the bank (i.e.: Operating Bank Account) 8. Make sure there is a check mark in the Active? column 9. Use the drop down arrow to choose the applicable G/L account (i.e.: Account #1020 = Operating Bank Account). 10. Use the drop down arrow to choose the applicable Supplier (i.e.: OPBANK). 11. Repeat the above steps to add any other Banks NOTE: The system can handle Company Credit Cards and does so in the same manner as a Bank except that there must be a check mark in the Credit Card? column and the G/L Acnt would be a Current Liability account) 12. Make sure all lines have the check mark for Active? and a General Ledger account number in the G/L Acnt column 13. At the bottom of the window, use the drop down arrows to specify the Default Bank for Deposit 14. Select the Default Bank for Payment to Supplier 15. At the bottom of the window, use the drop down arrows to specify the Misc. Charge Codes for Deposit Fee 16. Select the Misc. Charge Codes for Bank Charges 17. Close the window Note: You must restart the program (Exit and Restart) in order for changes to take effect. PAGE 11 of 29

12 Set up Customer Payment Types 1. Under Setup, choose Customer Payment Types 2. The following window should appear: 3. Click in the area that says Click here to add a new customer payment type 4. Input an ID to represent the payment type and press the tab key (i.e.: DC for Debit Card, MC for MasterCard, VS for Visa, etc.) 5. Input a Description for the ID 6. Make sure there is a check mark in the Active? column 7. Use the drop down arrow in the Type column to specify if this payment type is Cash, On Account, Cheque, Debit Card, Credit Card or Gift Certificate. 8. Use the drop down arrow in the Currency column to specify if this payment type is in the Local currency or a Foreign currency 9. If the payment type is in Foreign currency, specify the Exchange Rate 10. Leave the As of column alone (Displays information only) 11. A check mark in the Reference Info Required? column will tell the system to ask for a reference (i.e. Cheque number, Visa Card number, Mastercard number, etc) 12. Repeat the steps for other customer payment types 13. The window might appear as follows after you close and then reopen this window: PAGE 12 of 29

13 14. The column with the heading QB? is used to indicate that you want a button on the Quick Sales screen for this payment type. If I put a check mark for Cash, DC, MC and VS this window will appear as follows: 15. This will adjust the Quick Sales screen (in the Daily Sales menu) to include these buttons as shown below. The DC, MC and VS buttons will automatically complete the Tendered information. For Cash, the Tendered Type will be automatically completed, but the Tendered amount will await your input and then the system will calculate the change. NOTE: If you set up a foreign currency as a Tender Type, the system will prompt you for an exchange rate when using that type If you set up the product to allow the edit of the Selling Price (i.e.: Fuel at a gas station), you will have access to the Price field. PAGE 13 of 29

14 Set up Customer Pricings NOTE: This function is only used if you want to give discounts to specific individuals like seniors, student, staff, etc. 1. Get into the Accounting module 2. Under Setup, choose Customer Pricings 3. The following window should appear: 4. Click in the area that says Click here to add a new Pricing Level 5. Input a Name for the Pricing Level 6. Input a Description for the Pricing Level 7. Input a number that represents the percentage of the sale price (or percentage of the Standard Cost) to charge the customer Note: If, in the next column you choose Selling Price, and you want to charge Seniors 90% of the Selling Price, input 90. If, in the next column you choose Standard Cost, and you want to charge Staff 120% of the Standard Cost, input 120 a. Input 90 for Priced At % b. Choose Regular Selling Price for Of 8. Close the window PAGE 14 of 29

15 Set up Promotional Pricings NOTE: This function is only used if you want to automatically give a reduced selling price on specific products for a specified period of time. 1. Get into the POS module 2. Under Inventory, choose Setup Promotional Pricing and the following window should appear: 3. At the top, input the range of dates for the reduced selling price(s) 4. Use the Find Product button to locate the item 5. Input the Sales Price 6. Repeat these steps for any other products. 7. Click the Set Effective Period button. NOTE: If you accidentally choose a product, simply select the product and click the Clear Effective Period. PAGE 15 of 29

16 Set up Forms NOTE Before you can print certain forms, you must design them. These forms include Cheque, Customer Payment, Customer Statement, Posted Sale Inv #2, Posted Sale Invoice, Sale Invoice and Sale Invoice # 2. The most important form is the Sale Invoice. The following steps will explain how to set up this form. Other forms use the same basic logic. 1. Under Setup, choose Forms 2. The following window should appear: 3. Use the drop down arrow to the right of Template at the top of the window to specify Sales Invoice. Two panes will appear, one on the left (blue) area and one on the right (red) area. The left pane is referred to as the Forms area and is used to specify where and what information will appear on the form. The Forms area is made up of 2 sections as follows: The top section is broken down into 3 areas; Group Header (GH); Detail (D); Group Footer (GF). The Group Header and Group Footer appear PAGE 16 of 29

17 once on the invoice and can be as many lines as you require. The Detail line is one line only and represents the items sold. On an invoice with 3 items, there will be 3 detail lines even though the Setup has only one Detail line. (NOTE: The first 3 columns of each line are reserved for special codes like GH, D and GF so the information you want to appear on the invoice must begin in the fourth column of a row). The rest of the top section defines where information will be printed on the form and consists of 2 things, words and sets of tilde ( ~ ) symbols. Each set of tilde symbols defines where a variable will appear on the form. For amounts, the use of commas (, ) to separate thousands and decimals (. ), within the tilde set is allowed. The bottom section starts with the line (data) and ends with the line (end). The lines between the (data) and (end) lines contain the variables that will replace the sets of tilde symbols when the form is printed. The right pane contains the fields that are allowed to be used on the form. Each field resides in a file. For example, the Company Name is a field in the Company file. To insert the variable, position the cursor in the left pane, on the line and column you want the variable to appear. Next, in the right pane, click on the plus ( + ) button to the left of the file name Company to reveal the field Company Name and then double click the field. PAGE 17 of 29

18 FORM SECTION DATA SECTION PAGE 18 of 29

19 The first screen shot above is the Form section and represents the position of the information on the printed form. The second screen shot above is the Data section and represents the information that comes from the data files. Notice that the first screen shot has 18 sets of tilde symbols and the second screen shot (of the same form, but lower on the form) has 18 variables defined. 4. When you have completed the form, click on the Compile button and the system will check the form for errors. 5. If there are no errors, click the Setup button to see the following screen: 6. If you are using a Receipt Printer, input the Paper Width only. 7. If you are using a Receipt Printer and have set it as your Default Printer, take the check mark off the User can select the printer box. 8. If you are using an Epson Receipt Printer and a Cash Drawer that you want to open every time this form is printer, make sure there is a check mark in the Open Cash Drawer for Epson Printer box. PAGE 19 of 29

20 Set up Inventory Control 1. Under Setup, choose Inventory Control 2. The following window should appear: 3. If you want the system to calculate taxes per product when receiving inventory, choose the Default Purchases Taxes by clicking on the elipses ( ). 4. Some products become obsolete and will never be sold again. If you archive these products you can never again query quantities sold or purchased as their information is merged with a product called Archive. The days field in this window allows you to specify that a product must be inactive for up to 999 days before the archive function will allow the product to be archived. 5. Products can be set up so the Selling Price is based on the Most Recent Purchase Cost. For products where this is true, the system will automatically change the selling price when you post a Receipt Entry. If the Most Recent Purchase Cost is lower than it was before and you don t want the Selling Price to go down, put a check in the box for Recalculate selling price only when the Recent Cost is higher. 6. Close this window. PAGE 20 of 29

21 Set up Customers NOTE: You must have at least one customer for Cash sales 1. Under Daily Sales, choose Setup Customers 2. The following window should appear: 3. Click on the + button to add a new Customer (The Profile button allows you to add text information about the customer.) 4. Input a Code to represent that customer (Note: The default customer look up is by their phone number. 5. Input CASH for the Cash customer s code (One-Time Customer) 6. Input the name of the customer a. Input Cash Customer as the Cash customer s name 7. Input the customer s phone number including area code and dashes a. Input as the Cash customer s phone number 8. Input any other relevant information except for the Accounts Receivable G/L Acnt. This area is used only if you want certain customers to have a General Ledger Control account that is different from the default control account as specified in the Setup > General Ledger > Control Accounts tab. 9. Close the window. PAGE 21 of 29

22 Set up Sales 1. Get into the POS module 2. Under Setup, choose Sales 3. The following window should appear: 4. Notice there are 2 tabs at the right side of this window General and Receipt Printing. The above screen shot is for the General tab 5. If you want a warning to appear every time the clerk sells a product with negative quantity on hand, put a check in this box. 6. Click the elipses ( ) beside Default Taxes for Selling Goods 7. The following window should appear PAGE 22 of 29

23 8. Check the Sales Taxes that would apply to most sales and click the OK button. 9. Use the drop down arrow beside Default type of payment received when selling goods to choose the most common way your customers pay. 10. Let the system know the number of the Last Sale Invoice used. If you wish to start a new numbering system, for example starting at 1001, input Input the code that represents the Cash Customer (usually CASH) 12. Most customers know their phone number, but not their customer code. The next check box indicates that you will ask customer s their phone number when making a sale. 13. The next check box deals with the date of the Sale Invoice. The system will use the current date if there is a check in this box. 14. To speed the input of customer phone numbers when making a sale, the system needs to know the Long Format (usually ###-###-####). the length of the Short Format (usually 8 i.e ) and the Prefix (area code plus a dash i.e. 902-). This will allow you to input the customer s phone number only (i.e ) 15. If your UPC codes are more than 10 digits (excluding the lead and check digits) and you want to scan in the Quick Sale screen, check this box. 16. If you deal with Sales Quotes, check this box. The system will allow you to input sales information and then specify if this transaction is a quote. Later you need only uncheck this box to turn the quote in to an invoice. 17. Click on the Receipt Printing tab at the right of the window 18. The following window should appear: PAGE 23 of 29

24 19. There are 3 lines for a sales message that can be formatted on the Sale Invoice Form. This will allow you to change the message without changing the actual form. 20. A check in the User can only post a sale via receipt printing will force the clerk to print the sale invoice before the system will allow them to post the invoice. There may be situation where you wish to post without printing to save paper. 21. A check mark in the Post the sale automatically box will not allow the clerk to print several copies and then post the invoice. 22. Make your choices and then close the window. PAGE 24 of 29

25 Set up Product Categories NOTE: Each product must belong within a Category 1. Under Inventory, choose Setup Product Categories 2. The following window should appear: 3. Click on the + button to add a new Category 4. Input a code (up to 6-characters) to represent the category. Since some reports are based on a range of categories, it would be beneficial to create codes so you can create reports for ranges. For example, if you sell electronics (including computers), you might want to make sure all computer equipment are in a category that starts with the letter C, where stereo equipment are in a category that starts with the letter S. 5. Input a Description for the Category 6. This step is not necessary, but would be useful if you ever plan to add the Accounting module. Use the drop down arrows to specify the appropriate General Ledger accounts to be affected when products within this Category are purchased, sold or lost as follows: Sales Revenue Revenue Account Cost of Goods Sold Direct Cost Account Inventory Control Current Asset Account Temporary Accounts Payable Current Liability Adjustment/Write-Off Direct Cost Account (Inventory Shrinkage) Standard Cost Variance Current Asset (Inventory Cost Variance) Note: If you are setting up a Category where the Products within the Category do not have a cost associated with them (services or periodic inventory items), you will only specify a Sales Revenue account. 7. Close the window PAGE 25 of 29

26 Set up Products 1. Under Inventory, choose Setup Products 2. The following window should appear: 3. Click on the + button to add a new Product 4. Input a Code to represent the Product. This code is alphanumeric up to 10 characters (Most people like to use the UPC code excluding the lead and check digits). 5. Input a Description for the Product 6. Use the drop down arrow to select a Product Category 7. If the product does not have an inventory cost (i.e.: a service or you don t want to track inventory quantities), make sure there is no check mark in the This product has cost box. 8. Use the drop down arrow to select Selling Price is based on. Note: Unless you fully understand each of the options, choose Manually Enter. The other options would cause the system to adjust the selling price without your knowledge. 9. Input the MSRP (Manufacturer s Suggested Retail Price) if you want. This is not a mandatory field. 10. Input the Standard Cost. This is VERY important because this is the cost the system will use for inventory valuation and gross margin reports. Generally you should use the most recent cost of the item. PAGE 26 of 29

27 11. Leave Most Recent Cost blank, as the system will put an amount in this box when you post a Receipt Entry for this product. 12. Leave Markup Percentage blank as this is only used if you use a selling price that is not manually entered. 13. Input a Unit Description for Unit Desc. (For example: EA for each, DZ for dozen, BX for Box) 14. Input the Selling Price for this product. The rows below allow for multiple quantities. 15. The Sale Price section displays the promotion for this product 16. Tax Status Box The Default Taxes for Selling Goods is set in the Setup > Sales screen. If this product differs from the default, you must indicate this in the Tax Status box as follows: a. Put a check mark in the Tax Status box b. Click the ellipses ( ) button c. Select the appropriate tax d. Click the OK button 17. Quick Sales Box This area affects only the Quick Sales Entry screen a. If you want to automatically add a charge for this product, and you have set up the Miscellaneous Charge code, choose the code (i.e.: Bottle Deposit). b. Amount Input the amount of the Miscellaneous Charge c. Choose whether you want to be able to edit the Selling Price or the Extended Amount (NOTE: If you choose Ext. Amount, the system will calculate the quantity based on Ext Amount divided by the Selling Price). d. If the selling price includes sales taxes, put a check in the Selling Price includes taxes box (i.e.: Fuel at a gas station where you input the total amount of the gas purchased). 18. If this product is something you want to make sure you keep in stock, make sure there is a check mark in the This product is stocked box. The following information will only appear in the window if you have put a check mark in this box a. Minimum stock level b. Maximum stock level c. Auto-order If you want to ability to use the system to automatically generate purchase orders for this product d. Current Inventory Status fields are for viewing quantities only. 19. Use the drop down arrow to specify the Main Supplier 20. If you are using Purchase Orders you should input the Supplier s Catalog code. 21. Input the UPC code if applicable. This is useful for the Quick Sales Entry screen for codes that are more than 10 characters (excluding the lead and check digits). 22. The More button will allow you to add the Catalog Code and UPC codes for other suppliers (alternate suppliers). NOTE 2: If this product is a combination of other products (i.e.: Packaging or Kitting), use the Bill of Materials box and do the following: 1. Put a check in the This product contains components box. 2. Click the Setup Components button 3. Add each product and quantity that makes up this bill of materials. When you sell this product, the system will reduce the inventory quantities of the individual items. PAGE 27 of 29

28 OPENING BALANCES Now that the setup is complete you need to input the opening quantities for your inventory. Inventory Ledger This procedure will update the Inventory cards with the opening quantities: 1. Under Inventory, choose Adjustments and then choose Adjustment Entry 2. The following window should appear: Notice that there are tabs along the bottom. These are useful after you have accumulated some information and will display the information for the product selected on one of the adjustment lines. 3. Input the date of the transaction at the bottom of the window and press the Tab key (i.e. October 1, 2008) a. NOTE 1: The system will allow you to back-date inventory adjustments which means that if you have a count when you start using RetailMagic you don t have to have all your quantities input before you start using the system to make sales. You can back-date the adjustment to the date you started using RetailMagic. b. NOTE 2: Since most stores don t have an accurate count at any one time, it is recommended that you start using the system to make sales and over a period of time you count some inventory and post the adjustment immediately before there is any movement (sales or receipts of those products) between when you counted and when you posted the adjustment. 4. Input a Description of your choice (Usually Opening Inventory Count) and press the Tab key 5. Click in the area that reads, Click here to add a new adjustment 6. Use the drop down arrow to select the appropriate Product and press the tab key to move to the Counted column. 7. Input the appropriate quantity and press the tab key a. The cursor moves to the Standard Cost New column PAGE 28 of 29

29 b. NOTE: If, for a particular product, you have a quantity on hand, you can not change the Standard Cost directly in the Setup Product window, you must use the Inventory Adjustment function. 8. Repeat the steps for all other products 9. Click the Print button at the top of the window to print preview the adjustment a. This is mandatory or you will not be allowed to post the adjustment 10. Click the Close button to close the print preview (or click the Print button at the top of the preview window to produce a hard copy). 11. Click the Post button at the top of the window 12. Click the Yes button to confirm the posting 13. Click the OK button 14. Close the window 15. The system has created entries in a General Ledger batch. a. If these are Opening Balance quantities, this batch must be deleted as it affects the Inventory account and the Inventory Shrinkage account. To delete the batch, do the following: i. Get into the Accounting module ii. Under General Ledger, choose Entry iii. If necessary, click on the right or left arrow buttons at the top of the window to locate the batch for these transactions iv. Click the Delete button at the top of the window v. Click the Yes button to confirm the deletion vi. Close the window b. If these are not Opening Balance quantities, do not delete the batch. NOTE: Inventory is the hardest thing to control and it may take up to a year to get a good handle on the quantities on the floor and the quantities in the system. Be patient. PAGE 29 of 29

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