SYSTEMS ADMINISTRATOR

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "SYSTEMS ADMINISTRATOR"

Transcription

1 JOB DESCRIPTION SYSTEMS ADMINISTRATOR Discovering Abilities optimising the quality of life for people living with disabilities BASIC JOB PURPOSE This role is responsible for Effective provisioning, installation / configuration, operation, and maintenance of systems hardware, software and related infrastructure, with focus in the VMWare and Microsoft server virtual and physical environments. participating in technical research and development to enable continuing innovation within the infrastructure Benchmark, analyse and report on Windows and VMWare infrastructure and systems Providing support to the Service Desk to resolve reported incidents and problems. September 13 Page 1 of 6

2 KEY RESPONSIBILITY AREAS Operations Backup and Recovery Monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs. Performs frequent system health checks using system monitoring tools and logging identified issues in service desk. Perform daily backup operations, ensuring all required file systems and system data are successfully backed up. Server and corporate systems availability within the agreed SLA Scheduled outages conducted with minimal impact on core business hours. Research and recommend innovative, and where possible automated approaches for system administration tasks. Maintain backup and recovery policies and procedures. Ensure Systems are backed up as per agreed schedules. Verifying completion of scheduled jobs. Effective backup and recovery of corporate data. Apply security patches and updates within the agreed schedule. Hardware and Software Maintenance Provide a highly available and effective server environment. Upgrade administrative tools and utilities within the agreed schedule. Update system on release of new version of operating system and September 13 Page 2 of 6

3 application software within the agreed schedule. Maintain operational, configuration and other procedures. Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Exchange Administration Monitoring performance of exchange server and logs. Provide support for systems and devices that integrate with Exchange for messaging services. Monitor and implement archiving. Ensure all server software is correctly licensed. Exchange server availability within agreed SLA Scheduled outages conducted with minimal impact on core business hours. Service Desk Provide support to the Service Desk clients Ensure all work requests are logged and maintained in service desk software in line with agreed service levels. Monitors service requests to help identify common needs that may require a global solution. SLA and response time performance criteria met Quality of customer service to all Service Desk clients within performance criteria met. September 13 Page 3 of 6

4 Time Management Prioritise and schedule regular system administration duties Maintain accurate work records Complete checklist for system tasks Completion of timesheets, log books as required System Administrative tasks completed when scheduled. Correct timesheets submitted on time. Communication Contribute and share information Maintain appropriate contact with organisational clients, contractors and suppliers. Scheduled outages communicated within the agreed SLA Brand Strength Build brand to ensure that Rocky Bay is consistently recognised as a leading Not For Profit brand. All communications with all stakeholders will be delivered using the Rocky Bay branded templates. Work constructively and cooperatively with peers and colleagues. Rocky Bay is recognised as a leading Not-For- Profit organisation in Western Australia. Working Together Contribute to team and organisational results through co-operative and collegial interactions Attend and participate in training as required. Attend and participate in staff and team meetings, in-services and workshops as required. Works both independently and under the general supervision of the Manager Corporate Technology, consults in deciding on actions and priorities based upon a thorough understanding of the area and its service and results orientation. Effective relationships are developed with peers and colleagues, including relevant external agencies. Engagement and participation in opportunities to enhance personal growth, team cohesion and development. September 13 Page 4 of 6

5 Report any concerns that may compromise Rocky Bay s duty of care. Occupational Health and Safety Create a safe environment, self and colleagues. Carry out duties in accordance with OSH guidelines. Report any OSH issues or hazards relating to equipment, vehicles and facilities to management. Work is completed in line with OHS guidelines. No avoidable incidents. Looking for better ways Contribute to the ongoing development of the program Follow safe and appropriate operation of equipment and vehicles. Raise issues within a solutions focus framework. Offer suggestions for program changes that improve outcomes. Suggestions for improvement received September 13 Page 5 of 6

6 Recruitment criteria: Essential Minimum of three years experience in a medium sized, multi vendor organisation supporting it standard operating environment. Demonstrated advanced experience in support, administration and maintenance of virtual server and virtual desktop environments particular VMWare Highly developed skills and knowledge in designing, implementing and supporting Microsoft Windows Server Infrastructure with particular reference to Active Directory, Exchange, Group Policy, Windows Server and Domain services. Good understanding of general networking standards and principles. Highly developed communication and interpersonal skills, both written and verbal Ability to develop, analyse and interpret technical diagrams and written procedures. Well-developed diagnostic and trouble shooting skills. Well-developed organisational and time management skills. Working knowledge of backup and recovery technologies. Be able to work under minimal supervision Be an effective team member C class Drivers licence Desirable Microsoft Certification VMWare Certification Video Conferencing and Audio Visual Equipment skills Experience with Cisco CUCM IP telephony Understanding of requirements for people with disabilities Sound knowledge of safe work practices and occupational health and safety requirements Understanding of the structure and functions of Rocky Bay September 13 Page 6 of 6

IT Sr. Systems Administrator

IT Sr. Systems Administrator IT Sr. Systems Administrator Location: [North America] [United States] [Monrovia] Category: Information Technology Job Type: Open-ended, Full-time PURPOSE OF POSITION: Systems Administrators and Engineers

More information

Page 1 of 5 Position Description Service Desk System Stage: Issued Version: 3.004006 Group: HR/OHS/Education Reports To: Manager - IT and Communication Employment Status: As per Appointment Letter Grade/Award:

More information

JOB AND TASK DESCRIPTION

JOB AND TASK DESCRIPTION JOB AND TASK DESCRIPTION Job Title: IT Support Specialist (2 nd Line, Reporting and Monitoring) Division: Corporate Services Division Grade: J Reports To: IT Infrastructure and Operations Manager General

More information

Job Description. Service Desk Technician. Operations Team Leader

Job Description. Service Desk Technician. Operations Team Leader Job Description Job title Group Section Responsible to Responsibility for Employees Service Desk Technician Corporate ICT Operations Operations Team Leader None Job purpose This job exists to provide effective

More information

Infrastructure Support Engineer Job Profile

Infrastructure Support Engineer Job Profile Infrastructure Support Engineer Job Profile About the HCPC The Health Professions and Care Council (HCPC) is the regulator of 16 different health and care professions, set up to protect the public. To

More information

N e t w o r k E n g i n e e r Position Description

N e t w o r k E n g i n e e r Position Description Position Title: Group/Division/Team Network Engineer Business Technology Services / IT Operations Division Date October 2011 Reports to Roles Reporting to This Primary Objective Decision Making Authority

More information

ICT Service Desk Team Leader. ICT Services Design Manager. Kings Way, South Melbourne. DATE: March 2015 ORGANISATIONAL ENVIRONMENT

ICT Service Desk Team Leader. ICT Services Design Manager. Kings Way, South Melbourne. DATE: March 2015 ORGANISATIONAL ENVIRONMENT POSITION: REPORTS TO: LOCATED: ICT Service Desk Team Leader ICT Services Design Manager Kings Way, South Melbourne DATE: March 2015 ORGANISATIONAL ENVIRONMENT Melbourne City Mission is a leader and innovator

More information

Job Description. Function Desktop, Server and Network Administrator

Job Description. Function Desktop, Server and Network Administrator Job Description Job Title Desktop and Systems Function Desktop, Server and Network Administrator Support Reporting to Service Desk Manager Direct Reports None Working Hours Standard 35 hours per week -

More information

CEO. GM Support Services. Manager Information Systems. Sharepoint Analyst

CEO. GM Support Services. Manager Information Systems. Sharepoint Analyst Position Description Position: Sharepoint Analyst Purpose of Position The Sharepoint Analyst is responsible for developing and supporting Careerforce s Sharepoint deployments. This includes maintaining

More information

Position Description

Position Description Position Description Position Title: Group/Division/Team: WebCenter / UCM Technical Support Business Technology Services Group / IT Operations Division Date: December 2011 Reports To: Roles Reporting To

More information

INFORMATION TECHNOLOGY SERVICES TECHNICAL SERVICES June 2012

INFORMATION TECHNOLOGY SERVICES TECHNICAL SERVICES June 2012 INFORMATION TECHNOLOGY SERVICES TECHNICAL SERVICES June 2012 Program Description Network Services is a service unit in Information Technology Services responsible for designing, acquiring, deploying, operating,

More information

LEARNING SOLUTIONS website milner.com/learning email training@milner.com phone 800 875 5042

LEARNING SOLUTIONS website milner.com/learning email training@milner.com phone 800 875 5042 Course 6451B: Planning, Deploying and Managing Microsoft System Center Configuration Manager 2007 Length: 3 Days Published: June 29, 2012 Language(s): English Audience(s): IT Professionals Level: 300 Technology:

More information

SENIOR SYSTEMS ANALYST

SENIOR SYSTEMS ANALYST CITY OF MONTEBELLO 109 DEFINITION Under general administrative direction of the City Administrator, provides advanced professional support to departments with very complex computer systems, programs and

More information

POSITION PROFILE Support Officer, ICT. Position Summary. Position Statement. Corporate Vision. Constructive Culture ICT.

POSITION PROFILE Support Officer, ICT. Position Summary. Position Statement. Corporate Vision. Constructive Culture ICT. Position Summary Position Title: Business unit: ICT Support Officer ICT Division : ICT and Knowledge Management Classification : Level 5 Status : Position Statement The ICT Support Officer maintains the

More information

Post: Infrastructure Team Leader Region/Dept: Information Technology Location: Horsham

Post: Infrastructure Team Leader Region/Dept: Information Technology Location: Horsham Southern Housing Group Job Description IT005 Post: Infrastructure Team Leader Region/Dept: Information Technology Location: Horsham Purpose of Post: To manage the day-to-day operation of the Infrastructure

More information

JOB DESCRIPTION. *-- Assist with the administration of the Exchange Email Servers and Client Installations, including smart phones.

JOB DESCRIPTION. *-- Assist with the administration of the Exchange Email Servers and Client Installations, including smart phones. JOB DESCRIPTION Title: SENIOR I.T. TECHNICIAN Department: Administrative and Development Services Class Code: 3170 FLSA Status: Non-Exempt Effective Date: July 1, 1998 (Rev 12/2012) Grade Number: 20 GENERAL

More information

Information Pack. Network Administrator. Thank you for your interest in applying for the position Network Administrator with the City of Ballarat.

Information Pack. Network Administrator. Thank you for your interest in applying for the position Network Administrator with the City of Ballarat. Information Pack Network Administrator Thank you for your interest in applying for the position Network Administrator with the City of Ballarat. Please find enclosed an information package for the position.

More information

Job Description Information Services Coordinator

Job Description Information Services Coordinator Job Description Position Title: Information Services Coordinator Department: Reports To: Technology & Infrastructure Manager Purpose The Information Services Coordinators role is to ensure the stability,

More information

Service Desk Technician Service Desk Team Leader None IT

Service Desk Technician Service Desk Team Leader None IT Job Description Job title: Reporting to: Direct reports: Division: Service Desk Technician Service Desk Team Leader None IT Purpose of job IT Service Desk s goal is to deliver optimal service to our internal

More information

POSITION DESCRIPTION

POSITION DESCRIPTION POSITION DESCRIPTION Position Title: Information Technology Systems Administrator Division: Finance & Corporate Services Reports To: Manager Communications and Information Technology Loading: Full Time

More information

1.1 In consultation with management, to identify against business objectives, issues of self-development and training.

1.1 In consultation with management, to identify against business objectives, issues of self-development and training. London Fire Brigade is run by the London Fire and Emergency Planning Authority Fire Our vision To be a world class fire and rescue service for London, Londoners and visitors. Job Description JOB TITLE

More information

Position Type: Risk: The Technical Support Officer role is a broad banded position covering Grade 5 to Grade 10.

Position Type: Risk: The Technical Support Officer role is a broad banded position covering Grade 5 to Grade 10. Position Title: Technical Support Officer Grade: G8 G10 Position Type: Permanent Full Time: Branch: Information Systems Hours: 35 hours per week Based on: 35 hr/week 38 hr/week Division: Corporate Support

More information

POSITION DESCRIPTION. Permanent Full-time 38 hours per week

POSITION DESCRIPTION. Permanent Full-time 38 hours per week Vacancy Reference Number: SQ142/11 Closing Date: 5:00pm, 14 th December 2011 POSITION DESCRIPTION Title Location Status Classification Information Infrastructure Services Officer Corporate Office Permanent

More information

Systems Engineer Compute and Storage Position Description

Systems Engineer Compute and Storage Position Description Principles Vision Purpose Statement Systems Engineer Compute and Storage Position Description healthalliance Purpose, Vision and Principles healthalliance provides shared services to benefit NZ health

More information

A tailored Asset Management solution to best suit your needs

A tailored Asset Management solution to best suit your needs ASSET MANAGEMENT A tailored Asset Management Data # 3 s Asset Management solution enables customers to manage, plan and optimise their investments in ICT hardware and software licenses. Customers can understand

More information

Course Outline: Course SYDP1383: Symantec Backup Exec 2010: Administration

Course Outline: Course SYDP1383: Symantec Backup Exec 2010: Administration Course Outline: Course SYDP1383: Symantec Backup Exec 2010: Administration Learning Method: Instructor-led Classroom Learning Duration: 5.00 Day(s)/ 40 hrs Overview: The Symantec Backup Exec 2010: Administration

More information

JOB DESCRIPTION. ICT Technician Team Leader. Grade: People supervised by this post: ICT Technicians

JOB DESCRIPTION. ICT Technician Team Leader. Grade: People supervised by this post: ICT Technicians JOB DESCRIPTION Post Title: ICT Technician Team Leader Grade: G Department: ICT Services Reports to: ICT Services Manager People supervised by this post: ICT Technicians Education is an ever-changing service

More information

Service Credits - The Customers challenge

Service Credits - The Customers challenge Helpdesk Services Service Credits - The Customers challenge Customers need to provide support to their end users with IT Issues Many organisations are facing budget challenges, private and public sector

More information

Client Services Manager Self and contribution to Team. Information Services

Client Services Manager Self and contribution to Team. Information Services POSITION DESCRIPTION Position Title: Responsible To: Responsible For Position Purpose: Helpdesk Support Analyst Client Services Manager Self and contribution to Team The Helpdesk Support Analyst is responsible

More information

JOB DESCRIPTION CONTRACTUAL POSITION

JOB DESCRIPTION CONTRACTUAL POSITION Ref #: IT/P /01 JOB DESCRIPTION CONTRACTUAL POSITION JOB TITLE: INFORMATION AND COMMUNICATIONS TECHNOLOGY (ICT) SECURITY SPECIALIST JOB SUMMARY: The incumbent is required to provide specialized technical

More information

POSITION DESCRIPTION. Role Purpose. Key Challenges

POSITION DESCRIPTION. Role Purpose. Key Challenges POSITION DESCRIPTION Position Title Position Number Reports to Manager, Web Solutions Development Functional Auth HRM Auth Region Sydney Date Date Function ITSC Signature Signature Role Purpose To implement

More information

JOB DESCRIPTION QUESTIONNAIRE FOR SUPPORT STAFF

JOB DESCRIPTION QUESTIONNAIRE FOR SUPPORT STAFF JOB DESCRIPTION QUESTIONNAIRE FOR SUPPORT STAFF JOB TITLE: REPORTS TO: Assistant Systems Administrator Technical Services Manager 1. PURPOSE OF THE JOB To support the delivery of IT services across the

More information

Job description. Job title: Server Infrastructure Analyst 1

Job description. Job title: Server Infrastructure Analyst 1 Job description Job title: Server Infrastructure Analyst 1 Department: Resources Service: IT Service Grade: G Post reference number: 1 Job purpose To provide specialist enterprise level design, planning,

More information

Ambulance Victoria Position Description

Ambulance Victoria Position Description Ambulance Victoria Position Description Position Title: Service Desk Officer Division: Information & Technology Reports To: Service Desk Manager Direct Reports: Nil Employment Conditions: Rural Ambulance

More information

C I T Y O F W E S T L I N N

C I T Y O F W E S T L I N N C I T Y O F W E S T L I N N JOB DESCRIPTION Job Title: NETWORK AND COMPUTER SYSTEMS ADMINISTRATOR GENERAL FUNCTION: Position has direct responsibility for the administration of the City s entire network

More information

Dedicated Hosted Exchange 2013

Dedicated Hosted Exchange 2013 About inty Dedicated Exchange Server 2013 The inty Dedicated Exchange 2013 Solution is a fully managed implementation with the following features: High-availability and built to Microsoft s reference architecture

More information

JOB DESCRIPTION. Director of e-learning. Strathalbyn and Murray Bridge PURPOSE OF THE POSITION

JOB DESCRIPTION. Director of e-learning. Strathalbyn and Murray Bridge PURPOSE OF THE POSITION JOB DESCRIPTION Title ICT Officer Career Group ICT Classification Level 5.1 (18-20) Line Manager Director of e-learning Sub-school / Location Strathalbyn and Murray Bridge Reporting to Director of e-learning

More information

Role Profile. Role Title: Applications Support Analyst. Division: Corporate Services - ICT. Department: ICT. Team: Support

Role Profile. Role Title: Applications Support Analyst. Division: Corporate Services - ICT. Department: ICT. Team: Support Role Profile Role Title: Applications Support Analyst Division: Corporate Services - ICT Department: ICT Team: Support Role Identifiers: - Career Ladder: Professional - Level: Associate Level 2 - Function:

More information

CHANGE, CONFIGURATION AND RELEASE OR SOMETHING MORE?

CHANGE, CONFIGURATION AND RELEASE OR SOMETHING MORE? PATCH MANAGEMENT: CHANGE, CONFIGURATION AND RELEASE OR SOMETHING MORE? By Grant Adams Principal Consultant Fox IT March 2007 Fox IT 2007 Page 1 of 6 PATCH MANAGEMENT Ask many IT Managers what Patch Management

More information

Planning and Administering Windows Server 2008 Servers

Planning and Administering Windows Server 2008 Servers Planning and Administering Windows Server 2008 Servers MOC6430 About this Course Elements of this syllabus are subject to change. This five-day instructor-led course provides students with the knowledge

More information

Employability Skills Summary

Employability Skills Summary s Summary Monday, 22 November 2010 10:55 AM Version 1.2 s Summary Page 2 Table of Contents BSB10107 Certificate I in Business... 3 BSB20107 Certificate II in Business... 4 BSB30107 Certificate III in Business...

More information

Post No: GEN75. Division/ Department: Schools

Post No: GEN75. Division/ Department: Schools JOB DESCRIPTION Job information as shown on organisation chart Job Title: Senior School ICT Technician Directorate: People s Services Organisational information: Post No: GEN75 Division/ Department: Schools

More information

Managing and Maintaining Windows Server 2008 Servers (6430) Course length: 5 days

Managing and Maintaining Windows Server 2008 Servers (6430) Course length: 5 days Managing and Maintaining Windows Server 2008 Servers (6430) Course length: 5 days Course Summary: This five-day instructor-led course provides students with the knowledge and skills to implement, monitor,

More information

Base on-premises deployment You start your on-premises deployment with the base functionality of instant messaging and presence.

Base on-premises deployment You start your on-premises deployment with the base functionality of instant messaging and presence. Deployment Models Cisco Jabber for Windows provides two deployment models, on-premises or cloud-based. Learn about each deployment model and review the available options for on-premises and cloud-based

More information

HEALTHCARE SOLUTIONS

HEALTHCARE SOLUTIONS HEALTHCARE SOLUTIONS Healthcare solutions HEALTHCARE COMMUNICATIONS THE CHALLENGES The organisation is asking for improved communications, but resources and budget will not extend to a huge IP communications

More information

POSITION DESCRIPTION

POSITION DESCRIPTION Organisation Division St. John s Regional College St. John s Regional College, established in 1958, is a catholic college providing secondary education to boys and girls in the parishes located in the

More information

SUPERVISOR, SERVICE DESK (Existing position)

SUPERVISOR, SERVICE DESK (Existing position) Edmonton Catholic Schools is now accepting applications for the position of SUPERVISOR, SERVICE DESK (Existing position) Edmonton Catholic Schools is a large urban school district whose mission is to provide

More information

JOB DESCRIPTION BUSINESS DEVELOPMENT & PROJECT MANAGER

JOB DESCRIPTION BUSINESS DEVELOPMENT & PROJECT MANAGER JOB DESCRIPTION POST TITLE: POST NUMBER: WEB DEVELOPER IT14 GRADE: 9 RESPONSIBLE TO: RESPONSIBLE FOR: LIAISON WITH: BUSINESS DEVELOPMENT & PROJECT MANAGER N/A ICT Team, all users (customers) of MDDC ICT

More information

Council is committed to achieving the three key outcomes identified by our local community:

Council is committed to achieving the three key outcomes identified by our local community: Position Profile Position Title: Reports to: Department: Section: Information Technology Team Leader Information Technology Information Services Community Outcomes Council is committed to achieving the

More information

Reference: FoI 9 2014 15 FY. Issue date: 8 July 2014. Topic: ICT. Request: Could you please supply me with the following information?

Reference: FoI 9 2014 15 FY. Issue date: 8 July 2014. Topic: ICT. Request: Could you please supply me with the following information? Reference: FoI 9 2014 15 FY Issue date: 8 July 2014 Topic: ICT Request: Could you please supply me with the following information? Full details of your organisational structure for your ICT Department,

More information

MITA Career Level based on Responsibility Level (SFIA v5 Responsibility Levels) https://www.sfiaonline.org/v501/en/busskills.html

MITA Career Level based on Responsibility Level (SFIA v5 Responsibility Levels) https://www.sfiaonline.org/v501/en/busskills.html PROFILE TITLE MITA Career Level based on Responsibility Level (SFIA v5 Responsibility Levels) https://www.sfiaonline.org/v501/en/busskills.html Associate Software Developer SUMMARY STATEMENT Builds/codes

More information

Request for Resume (RFR) CATS II Master Contract. Section 1 General Information R00B4400024

Request for Resume (RFR) CATS II Master Contract. Section 1 General Information R00B4400024 RFR Number: (Reference BPO Number) Functional Area (Enter One Only) Section 1 General Information R00B4400024 Functional Area 10 - IT Management Consulting Services Position Title/s or Service Type/s (Short

More information

IT Service Management with System Center Service Manager

IT Service Management with System Center Service Manager Course 10965B: IT Service Management with System Center Service Manager Course Details Course Outline Module 1: Service Management Overview Effective IT Service Management includes process driven methodologies

More information

Gippsland Water is Victoria s second largest regional water corporation and continually faces an increasingly challenging operating environment.

Gippsland Water is Victoria s second largest regional water corporation and continually faces an increasingly challenging operating environment. Position Title: Team/Workgroup/Department: Reports To: Location: Applications & Integration Administrator Information Management/ICT/Operations Senior Business Analyst Traralgon PURPOSE OF POSITION The

More information

NETWORKING ENTERPRISE SPECIALIST VoIP Project (New position)

NETWORKING ENTERPRISE SPECIALIST VoIP Project (New position) Edmonton Catholic Schools is now accepting applications for the position of NETWORKING ENTERPRISE SPECIALIST VoIP Project (New position) Edmonton Catholic Schools is a large urban school district whose

More information

MS-10750: Monitoring and Operating a Private Cloud with System Center 2012. Required Exam(s) Course Objectives. Price. Duration. Methods of Delivery

MS-10750: Monitoring and Operating a Private Cloud with System Center 2012. Required Exam(s) Course Objectives. Price. Duration. Methods of Delivery MS-10750: Monitoring and Operating a Private Cloud with System Center 2012 This course describes the various components of System Center and how to deploy, monitor and manage a service and prepackaged

More information

Position Description For ICT Support Officer Information, Technology and Communication Department Hobart

Position Description For ICT Support Officer Information, Technology and Communication Department Hobart Position Description For ICT Support Officer Information, Technology and Communication Department Hobart Programme: ICT Services Location: Based in Hobart with travel within Tasmania Reports To: ICT Manager

More information

REMOTE INFRASTRUCTURE MANAGEMENT COURSE CURRICULUM

REMOTE INFRASTRUCTURE MANAGEMENT COURSE CURRICULUM On a Mission to Transform Talent REMOTE INFRASTRUCTURE MANAGEMENT COURSE CURRICULUM Table of Contents Module 1: Introduction to Hardware and Networking (Duration: 1.5 Weeks)...1 Module 2: Windows XP Professional

More information

PATCHING WINDOWS SERVER 2012 DOMAIN CONTROLLERS. Prepared By: Sainath K.E.V MVP Directory Services

PATCHING WINDOWS SERVER 2012 DOMAIN CONTROLLERS. Prepared By: Sainath K.E.V MVP Directory Services PATCHING WINDOWS SERVER 2012 DOMAIN CONTROLLERS Prepared By: Sainath K.E.V MVP Directory Services TABLE OF CONTENTS 1 Introduction:... 3 2 Patch management process... 4 3 Patching active directory domain

More information

MINNEAPOLIS PARK AND RECREATION BOARD JOB DESCRIPTION JOB TITLE: Network & Operations Coordinator

MINNEAPOLIS PARK AND RECREATION BOARD JOB DESCRIPTION JOB TITLE: Network & Operations Coordinator MINNEAPOLIS PARK AND RECREATION BOARD JOB DESCRIPTION JOB TITLE: Network & Operations Coordinator Job Number: 07229P Date Finalized: 7/14/11 Service Department: Information Accountable To: Director, Information

More information

Professional Services Solutions

Professional Services Solutions Professional Services Solutions Excellent communications are at the forefront of every professional service providing organisation. Mitel offers every practice and agency the opportunity to embrace new

More information

Information Technology Officer POSITION DESCRIPTION

Information Technology Officer POSITION DESCRIPTION DEPARTMENT/UNIT Department: Unit: Team: Information Technology Officer POSITION DESCRIPTION Corporate Services Finance Information Services _ Position Number: 412104 REMUNERATION Classification: Salary

More information

JOB AND PERSON SPECIFICATION

JOB AND PERSON SPECIFICATION JOB AND PERSON SPECIFICATION Position Title: Help Desk Officer Classification Code: ASO-3 Division: Central Northern Adelaide Health Service Branch: The Queen Elizabeth Hospital Type of Appointment: Section:

More information

Unlimited Server 24/7/365 Support

Unlimited Server 24/7/365 Support Unlimited Server 24/7/365 Support Unlimited Server Support from System Architects covers your Windows servers, Linux servers and virtual machines. Your servers are monitored and managed 24 hours a day,

More information

1.Cisco Network Architect

1.Cisco Network Architect 1.Cisco Network Architect Analyze business requirements to develop technical network solutions and their framework. Design, test, and inspect data communications systems. Perform network modeling, analysis,

More information

Outline SSS6422 - Microsoft Windows Server 2008 Hyper-V Virtualization

Outline SSS6422 - Microsoft Windows Server 2008 Hyper-V Virtualization Outline SSS6422 - Microsoft Windows Server 2008 Hyper-V Virtualization Duration: Three consecutive Saturdays About this Course This instructor led course teaches students how to implement and manage Windows

More information

61 Westminster Bridge Road, London, SE1 7HT Post holder may be required to work at other locations.

61 Westminster Bridge Road, London, SE1 7HT Post holder may be required to work at other locations. Job description Job Title: Location: Network Services Engineer 61 Westminster Bridge Road, London, SE1 7HT Post holder may be required to work at other locations. Grade: APT&C 34-37 Staff will normally

More information

INFORMATION SYSTEMS (IS) NETWORK SERVICES TITLE SERIES DEFINITIONS

INFORMATION SYSTEMS (IS) NETWORK SERVICES TITLE SERIES DEFINITIONS INFORMATION SYSTEMS (IS) NETWORK SERVICES TITLE SERIES DEFINITIONS Effective Date: July 1, 2015 I. DEFINITIONS A. Identifying the Correct Job Family This section defines duties performed by positions appropriately

More information

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. S11501, page 1 Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. JOB SUMMARY Serves as a Management Intern in the Office

More information

Job Description. Technical Architect (BISRID_55) Band: 9 ( 38,050-43,483)

Job Description. Technical Architect (BISRID_55) Band: 9 ( 38,050-43,483) Job Description Job Title: Reports to: Team: Location: Technical Architect (BISRID_55) Solution Architect Infrastructure & Data Centre Lead BIS Nelson Band: 9 ( 38,050-43,483) Job Purpose To ensure key

More information

MCSE SYLLABUS. Exam 70-290 : Managing and Maintaining a Microsoft Windows Server 2003:

MCSE SYLLABUS. Exam 70-290 : Managing and Maintaining a Microsoft Windows Server 2003: MCSE SYLLABUS Course Contents : Exam 70-290 : Managing and Maintaining a Microsoft Windows Server 2003: Managing Users, Computers and Groups. Configure access to shared folders. Managing and Maintaining

More information

Virtual Server and Storage Provisioning Service. Service Description

Virtual Server and Storage Provisioning Service. Service Description RAID Virtual Server and Storage Provisioning Service Service Description November 28, 2008 Computer Services Page 1 TABLE OF CONTENTS INTRODUCTION... 4 VIRTUAL SERVER AND STORAGE PROVISIONING SERVICE OVERVIEW...

More information

Core Solutions of Microsoft Lync Server 2013

Core Solutions of Microsoft Lync Server 2013 Course 20336A: Core Solutions of Microsoft Lync Server 2013 Length: Audience(s): 5 Days Level: 300 IT Professionals Technology: Microsoft Lync Server 2013 Type: Delivery Method: Course Instructor-led (classroom)

More information

Job Description. The applicant will require the ability to learn key processes and gain an understanding of IT systems and how to support them.

Job Description. The applicant will require the ability to learn key processes and gain an understanding of IT systems and how to support them. Job Description Job Title Service Desk Function IT Services IT Service Desk Reporting to IT Service Desk Manager Direct Reports None Working Hours Standard 35 hours per week Normally working Mon Fri, this

More information

Senior Manager Information Technology (India) Duration of job

Senior Manager Information Technology (India) Duration of job Role Profile Job Title Senior Manager Information Technology (India) Directorate or Region South Asia Department/Country Business Support Services, India Location of post Gurgaon Pay Band 6 / Grade G Reports

More information

Core Solutions of Microsoft Lync Server 2013 Course 20336A: 4 days; Instructor-Led

Core Solutions of Microsoft Lync Server 2013 Course 20336A: 4 days; Instructor-Led Course 20336A : Core Solutions of Microsoft Lync Server 2013 Page 1 of 8 Core Solutions of Microsoft Lync Server 2013 Course 20336A: 4 days; Instructor-Led About the Course This instructor-led course teaches

More information

Job Description. Job Title: Network Services Manager. Department: INFORMATION TECHNOLOGY MAIN PURPOSE OF JOB: MAIN DUTIES AND RESPONSIBILITIES:

Job Description. Job Title: Network Services Manager. Department: INFORMATION TECHNOLOGY MAIN PURPOSE OF JOB: MAIN DUTIES AND RESPONSIBILITIES: Job Description Job Title: Network Services Manager Department: INFORMATION TECHNOLOGY Responsible to: ICT/IS Manager Number of people directly managed: No direct permanent HHL reports: - Supervision of

More information

INFORMATION TECHNOLOGY OFFICER Technical Systems

INFORMATION TECHNOLOGY OFFICER Technical Systems INFORMATION TECHNOLOGY OFFICER Technical Systems Permanent Full-Time Begin next year in a new job! Lifestyle opportunities On-going development opportunities Become part of an innovative and progressive

More information

IT Application Support Engineer (Database, Web & User)

IT Application Support Engineer (Database, Web & User) IT Application Support Engineer (Database, Web & User) Analysis, design, implementation, and testing of web-shared databases. These databases are mainly administrative oriented and are used to support

More information

Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010

Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 MOC10135 About this Course This five-day, instructor-led course will provide you with the knowledge and skills to configure and

More information

JOB DESCRIPTION. Operations and Service Delivery Manager

JOB DESCRIPTION. Operations and Service Delivery Manager JOB DESCRIPTION Job Title: IT Technical Analyst Department/Division: Information Technology Reports to: Location: Direct reports: Job Purpose: Dimensions: Operations and Service Delivery Manager London

More information

Core Solutions of Microsoft Lync Server 2013

Core Solutions of Microsoft Lync Server 2013 About this Course Core Solutions of Microsoft Lync This instructor-led course teaches IT professionals how to plan, design, deploy, configure, and administer a Microsoft Lync solution. The course emphasizes

More information

JOB TITLE: CURRENT CLASSIFICATION/GRID POSITION # IT Tech I AD Grid Level 5(h) #68 (Service Desk)

JOB TITLE: CURRENT CLASSIFICATION/GRID POSITION # IT Tech I AD Grid Level 5(h) #68 (Service Desk) COUNTY OF GRANDE PRAIRIE JOB DESCRIPTION JOB TITLE: CURRENT CLASSIFICATION/GRID POSITION # IT Tech I AD Grid Level 5(h) #68 (Service Desk) NOC CODE: 2171 STANDARD HOURS: 35 hours/week (non-management)

More information

Marval Software Limited. G Cloud iii Framework Service Definition

Marval Software Limited. G Cloud iii Framework Service Definition 1 Marval Software Limited G Cloud iii Framework Service Definition Page 1 of 9 2 Contents An overview of the Marval Service Management (MSM) Software Solution... 3 Information assurance Impact Level (IL)

More information

ROCHDALE BOROUGH COUNCIL JOB DESCRIPTION

ROCHDALE BOROUGH COUNCIL JOB DESCRIPTION ROCHDAL BOROUGH COUNCIL JOB DSCRIPTION DIRCTORAT: SRVIC: LOCATION: JOB TITL: Neighbourhoods Customers & ICT Floor 2, Number One Riverside ICT Desktop ngineer POST NUMBR: Grade: 5 Accountable to: Service

More information

Role Purpose: Position Context. Responsibilities Duties

Role Purpose: Position Context. Responsibilities Duties Mount St. Joseph Girls College Systems Administrator / Service Desk Level 1 and 2 Position Description Role Purpose: The Systems Administrator / Service Desk position is responsible for the day to day

More information

Role Profile SERVICE DESK TEAM LEAD (TIER 1)

Role Profile SERVICE DESK TEAM LEAD (TIER 1) Role Profile SERVICE DESK TEAM LEAD (TIER 1) COMPANY OVERVIEW Informa is one of the world s leading knowledge providers. We create and deliver highly specialised information through publishing, events,

More information

n2grate Open Positions March 2015

n2grate Open Positions March 2015 n2grate Open Positions March 2015 Table of Contents 1. CMS Centers for Medicare & Medicaid Services Roles... 1 1.1 Role 012 Computer System Analysts II...1 1.1.1 Location: Dallas, Texas... 1 1.3 Role 013

More information

ICT (INFORMATION AND COMMUNICATION TECHNOLOGY) HELP DESK SUPPORT OFFICER

ICT (INFORMATION AND COMMUNICATION TECHNOLOGY) HELP DESK SUPPORT OFFICER ICT (INFORMATION AND COMMUNICATION TECHNOLOGY) HELP DESK SUPPORT OFFICER The ICT Help Desk Support Officer is the first point of contact for all ICT Support and utilises their knowledge, training and skills

More information

Memorandum of Understanding for Microsoft SQL Server Hosting

Memorandum of Understanding for Microsoft SQL Server Hosting Memorandum of Understanding for Microsoft SQL Server Hosting Contents Executive Summary... 2 Objectives and Scope... 2 Terms and Conditions... 4 Roles and Responsibilities... 5 Services and Charges...

More information

Managing and Maintaining Windows Server 2008 Servers

Managing and Maintaining Windows Server 2008 Servers Managing and Maintaining Windows Server 2008 Servers Course Number: 6430A Length: 5 Day(s) Certification Exam There are no exams associated with this course. Course Overview This five day instructor led

More information

Microsoft 20336 - Core Solutions of Microsoft Lync Server 2013

Microsoft 20336 - Core Solutions of Microsoft Lync Server 2013 1800 ULEARN (853 276) www.ddls.com.au Microsoft 20336 - Core Solutions of Microsoft Lync Server 2013 Length 5 days Price $4070.00 (inc GST) Version B Overview This instructor-led course teaches IT professionals

More information

ManageEngine Desktop Central Training

ManageEngine Desktop Central Training ManageEngine Desktop Central Training Course Objectives Who Should Attend Course Agenda Course Objectives Desktop Central training helps you IT staff learn the features offered by Desktop Central and to

More information

Carahsoft End-User Computing Solutions Services

Carahsoft End-User Computing Solutions Services Carahsoft End-User Computing Solutions Services Service Description Horizon View Managed Services Silver Package Managed Services Package Options # of Desktops to be Managed Desktop Type Duration of Services

More information

JOB AND PERSON SPECIFICATION

JOB AND PERSON SPECIFICATION JOB AND PERSON SPECIFICATION Position Title: IT Helpdesk & Infrastructure Officer Reports Directly to: Team Leader Information Technology Responsible for: NA Member of: Infrastructure Team Grade: 4 About

More information

CASE STUDY Major Global Financial Services Firm Achieves UC Consolidation Goals

CASE STUDY Major Global Financial Services Firm Achieves UC Consolidation Goals CASE STUDY Major Global Financial Services Firm Achieves UC Consolidation Goals www. With Nectar CMP Monitoring Solutions, Major Global Financial Services Firm Achieves UC Consolidation Goals Every company

More information

ADMINISTRATIVE STAFF:

ADMINISTRATIVE STAFF: MAKERERE P.O. Box 7062 Kampala Uganda Cables MAKUNIKA UNIVERSITY Telephone: 256-41-530295/531410 E.mail: hrd@admin.mak.ac.ug DIRECTORATE OF HUMAN RESOURCES OFFICE OF THE DIRECTOR EMPLOYMENT OPPORTUNITIES

More information

Information Technology Technician I/II

Information Technology Technician I/II Superior Court of California, County of Sutter Information Technology Technician I/II Position Code # Job Category FLSA Status Pay Grade Date Established Date Revised 4004a Non-Exempt May 2015 Definition

More information

Core Solutions of Microsoft Lync Server 2013

Core Solutions of Microsoft Lync Server 2013 Course 20336B: Core Solutions of Microsoft Lync Server 2013 Course Details Course Outline Module 1: Architecture and Design Approach for Microsoft Lync Server 2013 This module will help you to plan and

More information

APPENDIX A WORK PROCESS SCHEDULE AND RELATED INSTRUCTION OUTLINE. Computer Support Specialist (Existing Title: Help Desk Technician) 15-1151.

APPENDIX A WORK PROCESS SCHEDULE AND RELATED INSTRUCTION OUTLINE. Computer Support Specialist (Existing Title: Help Desk Technician) 15-1151. APPENDIX A WORK PROCESS SCHEDULE AND RELATED INSTRUCTION OUTLINE TITLE O*NET-SOC CODE RAPIDS CODE Computer Support Specialist (Existing Title: Help Desk Technician) 15-1151.00 111HY Network and Computer

More information