Your npower home energy monitor

Transcription

1 Your npower home energy monitor Your User npower guide home energy monitor 1

2 Contents Introduction 3 Safety first 4 What s in the box 6 Installing your monitor 7 Fitting the sensor to the cable 9 Activating the transmitter 9 Linking the transmitter and the display 10 Setting the time and date 11 Set-up instructions 12 Dual tariff mode 14 Using your npower home energy monitor 16 Frequently asked questions 17 Specifications 19! Pb YOU MUST READ THE SAFETY INSTRUCTIONS IN THIS GUIDE BEFORE INSTALLING YOUR NPOWER HOME ENERGY MONITOR. If you re unsure about installing your npower home energy monitor or if you have any concerns after reading the safety instructions in this guide DO NOT proceed. 2

3 Introduction We re very pleased to introduce your npower home energy monitor, a handy little gadget to help you keep an eye on how much electricity you use and what it costs. It s part of our smartpower range, the name we re giving to our programme to help all our customers get the most out of the transition to smart metering over the coming years. Your npower home energy monitor can: allow you to see almost instantly the effect of turning an appliance or light on and off give you a real time guide to your electricity consumption costs help you compare your usage from one day to the next How does it work? Your npower home energy monitor has a sensor which is fitted around the output cable connecting your meter to your fuse box or consumer unit. The sensor measures the amount of electrical current passing through the cable and the transmitter sends this information wirelessly to your display unit in near real time, providing you with an indication of your energy consumption. You can install and set up your npower home energy monitor yourself - just read this booklet carefully before you start. Please note the npower home energy monitor only acts as a guide. It does not communicate directly with your meter and cannot be used to provide meter readings to your supplier. Get in touch If you have any questions about your monitor, or if you d like more advice about monitoring your electricity usage at home npower@efergy.com, call our dedicated technical support line on (9am - 6pm Monday to Friday) or visit npower.com/smartpower Technical support is provided by Efergy Technologies Limited, the third party manufacturer of your npower home energy monitor. Efergy is responsible for the quality and fitness for purpose of your energy monitor and for all subsequent service/product related enquiries. We may monitor and/or record calls for security, quality or training purposes. The cost of calls to 0845 numbers may vary so please check with your provider for exact charges. 3

4 Safety first Read these safety instructions carefully before installing your npower home energy monitor; your safety could be at risk if you do not follow the instructions in this guide. If you are unsure about installing your npower home energy monitor or if you have any concerns after reading these safety instructions please DO NOT proceed. This product is not recommended to be used outside the UK and Ireland.! Pb Before you start! Pb Remember, YOU are responsible for your own safety whilst installing your npower home energy monitor. Please read the following very carefully. Inspect your electricity meter and cabling and look for loose wires, exposed copper, damage to the outer insulation or damage to the meter and surrounding equipment. If your electricity meter is in an outside meter cabinet you should also check the cabinet for cracks and damage to the door, being especially careful to notice if water has got into the cabinet. Check your npower home energy monitor is in good condition. Look for cracks or other damage to the plastic casing, and loose or damaged cables. If the product appears damaged or faulty contact the technical support helpline (page 3). DO NOT install the sensor if you notice anything of concern during your inspection. 4

5 Now you re ready to install your monitor and we want you to be safe, so:! Pb If your meter is hard to access, take extra care using a ladder. DO NOT work in poor light or without an adequate light source. DO NOT install if your meter cables look like they ve been tampered with or aren t encased in plastic. DO NOT IN ANY CIRCUMSTANCES force or bend the cables or cut or remove any tie wraps. DO NOT remove any paper labels or crimped metal wire seals, these are anti-tamper devices. In the unlikely event a meter cable works loose, IMMEDIATELY CEASE INSTALLATION of your npower home energy monitor. DO NOT touch any exposed copper wires or cores or allow any exposed copper to touch anything else. Immediately call a qualified electrician. DO NOT try to re-insert any loose cables. If at any point your meter is unsafe please STOP THE INSTALLATION IMMEDIATELY and contact the technical support line on page 3. 5

6 What s in the box? Your npower home energy monitor pack includes: 1 x Display unit 1 x Transmitter and sensor 1 x User guide 1 x Quick start guide 3 x AA Batteries 1 x 5v adaptor home energy monitor home energy monitor! Pb To protect the environment, this product and its batteries must be disposed of safely at the end of their life. Please take to a recycling centre.! Pb Only supplied cables should be used with these products. Keep the monitor away from water and other liquids. No cleaning required and no serviceable parts.! Pb Pb RoHS compliant. 6

7 Installing your npower home energy monitor Locate your meter First you need to locate your electricity meter. You can normally find it on an outside wall, in the garage, basement or utility room, or in an outside meter cabinet. Modern office blocks, apartments and flats may have meters in communal areas with safety panels to protect the wires entering the meter. In this situation it is recommended that you contact a qualified electrician who may charge for the service. Single tariff meter (not Economy 7) If you have a single tariff meter you should find four cables exiting the meter. Ensure there is enough accessible cable coming from the bottom of your electricity meter. The feed cable (Cable 4) is the live cable exiting from the meter to the fuse box or main switch. Clip the sensor to Cable 4 (Cable 4 will always be on the right hand end of the meter, see Diagram 1). Some installations will have Cable 1 and Cable 2 covered, or partially covered to prevent any tampering with the supply (see Diagram 2). Clip the sensor to Cable 4 (far right cable). 7

8 Dual Tariff Meter (e.g. Economy 7) Dual tariff meters (Diagram 3) will often have an auxiliary cable running between Cable 3 and Cable 4. Auxiliary cables will be smaller in diameter than the feed cables, and will run into an adjoining metering device. You should find five cables exiting the meter. The feed cable (Cable 4) is the live cable exiting from the meter to the fuse box or main switch. Connect the sensor to Cable 4 (Cable 4 will always be on the right hand end of the meter, see Diagram 3). The transmitter comes with an adhesive Velcro pad which you can use to fix the transmitter casing to the wall next to the meter. UNDER NO CIRCUMSTANCES should you drill fixing holes or hammer nails into the wall in the vicinity of the meter, the cables or any other electrical equipment.! Pb SAFETY REMINDER NEVER TRY TO ATTACH THE SENSOR IF THERE IS DAMAGE TO THE METER CABLES. DO NOT CUT, PULL OR TAMPER WITH ANY CABLES. IF YOU HAVE ANY CONCERNS CONTACT THE TECHNICAL SUPPORT HELPLINE. 8

9 Fitting the sensor to the cable Sensors are suitable for cables up to 12mm in diameter. You SHOULD NOT force the cable to fit. 1. Push the release cap to open the sensor 2. Select the correct feed cable, and then place the feed cable into the top of the sensor 3. Close the sensor. The sensor is secure when you hear a click Activating the transmitter 1. Insert 3AA batteries into the transmitter 2. Plug sensor cable into transmitter (if not already attached) 3. Mount near meter using Velcro pads home energy monitor 9

10 Linking the transmitter and the display 1. Insert AC adaptor into the display unit 2. Push the link button on the back of the display unit, and hold for 2 seconds. The transmission signal symbol will flash for one minute. 3. While the transmission signal in the display flashes push the button on the transmitter and wait until the transmission signal symbol becomes solid. QUICK HINT: When the LINK is COMPLETED you will see the transmission signal symbol become solid If the LINK is NOT COMPLETED you will see dashes on the display home energy monitor home energy monitor Transmitter button 10

11 Setting the time and date The npower home energy monitor needs to know the time and date in order to provide you with the correct information. Set the time and date as follows: Step 1 On the back of the display unit you will find the Time Set. button. Press and hold for two seconds. Date set up will flash in the display Step 2 Set the date by using BWD and FWD buttons. Press Mode button to confirm and move to month set up. Repeat the process to set the year. Press Mode button once to save and move on to time set up. home energy monitor Step 3 Set the hour to the correct time by using the BWD and FWD buttons. Press Mode button once to save the hours. Repeat for minutes using the Mode button to confirm. Once the correct time and date have been set, push history button to save and exit. 11

12 Set-up instructions The npower home energy monitor needs to know the unit cost per kwh charged by your electricity supplier, along with voltage and consumption alarm settings. The following steps will move through each of these settings. If you have a dual tariff rate meter, like Economy 7, please complete the following steps then see page 14 for further instruction. QUICK HINT: Throughout the set-up process, push button at any time, your setting will be saved and you will exit the function setting mode. Press and hold down Mode button for two seconds to enter the setting mode. Step 1: Voltage Press and hold Mode button for two seconds. Default voltage is set at 240V. Use BWD and FWD only if you need to change the voltage. Press Mode button to save your setting and move into currency selection setting. Step 2: Currency selection Select the currency using BWD and FWD. Default currency will be. Push Mode button to confirm and to move onto tariff selection set up. Step 3: Single tariff set up When you release the Mode button you will see the words tariff 1 solid on the display. If you do not have different unit rates for Day and Night usage push Mode button to confirm. If you do have different unit rates for Day and Night usage, please see Dual tariff section on page Note: 20 seconds of inactivity in setting mode will return the unit to normal display mode without saving changes. To save changes confirm with Mode button then use to return to Energy Now screen. 12

13 Step 4: Electricity cost The screen will display default energy cost, 0.13 /kwh, we recommend you consult your bill or statement for the unit rate charged by your electricity supplier. You will notice the digit on the left hand side flashes. The value of the flashing digit can be decreased or increased using BWD and FWD buttons. Press the Mode button to store the value and set the next digit. If you re unsure about this setting see page 17 or visit npower.com/smartpower for help. When you have set the value for all digits press the Mode button to move onto carbon emission ratio settings. Step 5: Carbon emission The npower average for the Carbon Dioxide emitted in the production of electricity between April 2010 and March 2011 is 0.509kg per kwh. * This value can be decreased or increased using BWD and FWD buttons. Press the Mode button to store the value. Step 6: Consumption Alarm The default consumption alarm is set at 5kW. If the alarm function is switched on, and you are using more than 5kW, the alarm will sound and a red light will glow from the button of the display unit. This value can be decreased or increased using BWD and FWD. Press the Mode button to store the value. To activate and deactivate the alarm at any time push Alarm button on the back of the display unit. * The default value of 0.50kg. C0 2 /kwh has been pre-set. Each year this figure is updated, for the latest figure please consult npower.com/home/ About-npower/Our-responsibility/How-we-source-our-fuels/index.htm 13

14 Dual tariff mode (e.g. Economy 7) If you have a dual tariff rate meter (for different day and night rates) you may want to set-up the dual tariff function. Step 1: Activation of dual tariff Press and hold Mode button for two seconds. On release you will see the voltage setting flash. Press Mode twice and you ll move onto the tariff selection setting. Now you will see the symbol tariff 1 flash. Press BWD or FWD to select dual tariff set up tariff 2. Push Mode button to confirm and the symbol start tariff 1 will flash. Step 2: Set start & end time for tariff 1 Set the start time for tariff 1 first using the BWD or FWD buttons. Set the hours and press Mode button to save and move to minute set up. Set minutes using BWD or FWD and push Mode button to confirm. Now the symbol start will disappear from the display and the symbol end will appear. Repeat the process for setting the time tariff 1 ends. Example for Economy 7 tariff: Example: If you re on an Economy 7 tariff which starts at Midnight and finishes at 7am, set tariff period 1 to start at 07:00 and end at 00:00. Push the Mode button to confirm. Set the cost that you pay for each tariff, for night and day time rates respectively. 14

15 Step 3: Electricity costs - tariff 1 Default price of 16p/kWh will flash. Use the BWD and FWD buttons to change the cost per kwh. Press Mode button to save your setting. tariff 2 set up will flash. Please note we recommend you consult the back of your bill for the exact rate charged by your electricity supplier. Step 4: Electricity costs - tariff 2 Default price of 5p/kWh for tariff 2 will flash. Use the BWD and FWD buttons to change the cost per kwh. Press Mode button to save your setting. Voltage set up will flash. 15

16 Using your npower home energy monitor Energy now mode Average Daily average costs, in The lower part of the screen shows the estimated cost and carbon emissions per day Daily average of your energy consumption, in kwh Energy now Energy you re using now in kwh Estimated costs over the next hour ( per hour) The bars at the bottom of the display compare graphically your current energy consumption today with that of the previous day mode The Peak symbol will be shown on the display during the most expensive tariff period (only valid for dual period tariffs) Average Information The digits will show you average information for daily, weekly and monthly consumption. Push the button to access daily, weekly and monthly stored data Push the Mode button to change information display from kwh to costs and CO 2 emissions : daily, weekly and monthly information Push the button to access daily, weekly and monthly stored data Push the Mode button to change information display from kwh to costs and CO 2 emissions 16

17 Frequently asked questions Q If I remove the batteries will I lose the information? A The display unit has an internal memory, so information stored on the display will not be lost if you need to change or remove the batteries. Q How do I reset the display (clear the data and start again)? A When it is in the Energy Now screen, push and hold the button s and Mode for two seconds until CLR appears on the screen. This will turn the display to its original setup (from factory) and should not affect neither time or date. Attention! You will lose all the information stored in the memory of the display. Q Why does the display show a different reading to my electricity bill? A The npower home energy monitor is a good indicator of your approximate electricity consumption, but it s only intended as a guide. The sensor doesn t communicate with your meter directly and won t send your readings to your supplier. If your supplier asks for a reading or if you re checking your bills, always look at the readings on your meter (NOT your npower home energy monitor). Q Where do I find my tariff information? A You can find tariff information on your electricity bill or statement. Q My tariff has a standing charge. How should I calculate my tariff? A Don t include your standing charge in the calculation of the tariff. Your bill will include a unit rate shown in pence per kwh. Just remember when you re looking at your energy costs that you ll also be paying the standing charge each day, no matter how much electricity you use. Q I have a tariff with two different unit rates, a higher rate for the first units I use and a lower rate for the rest. How do I calculate my average electricity unit rate to enter a tariff? A Take the total price paid for your first units of electricity, plus the total price paid for the rest of your units, and divide by the total units. For example, 200 units at 0.20 and 50 units at 0.10 would work out as follows: (200 x 0.20) + (50 x 0.10) = ( ) or 45 for 250 units = 0.18 per unit Q What shall I do if my monitor stops working? A Check transmission symbol, check batteries in both transmitter and monitor. If still not working call technical support or visit npower.com/smartpower. See page 3 for details. Q I have three dashes (- - -) showing on the display. What does this mean? A Move the display closer to the transmitter and press the link button. If the dashes remain on the display this would indicate the transmitter and receiver are not communicating. Please contact our customer service number on page 3 to help locate the problem. Q Backlight appears to work sometimes, and not other times. Is my display broken? A No. The backlight is on a timer to save battery life. The backlight is activated at darker periods of the day (from 6pm to 6am), when any of the buttons are pressed. 17

18 Your npower home energy monitor is manufactured and supplied to npower by Efergy Technical support is provided by Efergy, the third party manufacturer of your npower home energy monitor. Efergy is responsible for the quality and fitness for purpose of your energy monitor and for all subsequent service/product related enquiries. As a result, npower shall have no liability or responsibility in respect of the same. Efergy and npower make no representations and give no warranties of any kind in relation to the contents of this document and all warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, hereby excluded. In particular, Efergy and npower assume no responsibility for any errors or omissions that may appear in this document and make no commitment to either update or keep current the information contained in this document. Efergy and npower retain the right to make changes to this document (including any specifications contained herein) at any time without notice. No part of this document may be modified, copied, reproduced, republished, published, transmitted or distributed in any form or by any means without the prior written consent of npower. The contents of this document are to be used solely for the purpose for which they are provided by npower and for no other purpose. All content, text, graphics and all other materials contained in this document are owned by npower (or its licensors), and all proprietary and intellectual property rights (including copyright, design rights, trade secrets, trade names, logos and trade marks) wherever arising in relation to this document vest in npower (or its licensors) and all such rights are reserved. 18

19 Specifications Model Name/Number: Efergy Elite 2.0 Frequency: MHz Transmission Time: 6s. 12s. or 18s. Transmission Range: 40m-70m Voltage Range (in the sensor): 110V-400V Measuring Current: 50mA-90A Accuracy: >90% AC Adaptor SV 100mA The LED backlight will be activated from 18:00Hrs to 06:00Hrs. Symbols on the display: Battery warning for the display and transmitter Alarm on/off Transmission signal 19

20 npower does not guarantee the accuracy of the energy monitor, it should be used as a guide only. npower does not endorse you fitting the monitor yourself and should you feel the need, it is recommended you consult a professional or contact the customer service line provided. CE Approved for use within the EU. npower is a registered trademark and the trading name of Npower Limited (registered in England and Wales No ), Npower Gas Limited (registered in England and Wales No ) and Npower Northern Limited (registered in England and Wales No ) which also acts as an agent for Npower Northern Supply Limited (registered in England and Wales No ) in the supply of electricity. Registered office: Windmill Hill Business Park, Whitehill Way, Swindon SN5 6PB. npm9745/