Types of Interviews & Interview Questions. Rutgers Business School (RBS) Office of Career Management - Undergraduate Office, New Brunswick, NJ

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1 Types of Interviews & Interview Questions Rutgers Business School (RBS) Office of Career Management - Undergraduate Office, New Brunswick, NJ

2 Types of Interviews Traditional Face-to-Face Panel/Committee Telephone Lunch/Dinner Informational Behavioral Case Interview RBS Office of Career Management Undergraduate Office, New Brunswick, NJ

3 Types of Interview Questions Resume-Based Open-Ended Behavioral Case Study Informational Inappropriate RBS Office of Career Management Undergraduate Office, New Brunswick, NJ

4 Types of Interview Questions Resume-Based Why did you choose your major? Which classes have you enjoyed the most? Open-Ended Tell me about yourself. Why do you want to work for our company? Behavioral Describe a situation in which you encountered a problem with a supervisor and how did you handled it. Tell me about something you planned that did not go as well as you hoped. How did you manage the situation and what did you learn from it? RBS Office of Career Management Undergraduate Office, New Brunswick, NJ

5 Types of Interview Questions Case Interview Questions A case interview is a style of interview question or interview technique used by management consulting firms when recruiting new employees. The case question is generally a business problem or estimating exercise designed to make you think on your toes, use logic and common sense. Consulting organizations want to see that you can structure an answer and perform basic calculations with large numbers. The objective of the case interview is not to get it right, but more to demonstrate your ability to solve complex problems and how you think. * From AceTheCase.com RBS Office of Career Management Undergraduate Office, New Brunswick, NJ

6 Types of Interview Questions Sample Case Interview Questions A retail bank is wanting to expand its branch network. How would you go about developing a framework or model for determining the optimal locations. Consider the macro perspective, i.e. towns, suburbs and districts rather than specific streets, or blocks. In a 24-hour day, how many times do the hands of a clock overlap? * From AceTheCase.com RBS Office of Career Management Undergraduate Office, New Brunswick, NJ

7 Types of Interview Questions Informational What kind of work/internship experience would employers look for in a job applicant? What skills are most important to obtain? Inappropriate Questions Based on Ethnicity, Religion, Sexual Orientation, Disability, National Origination/Citizenship etc. You are not required to answer the question and is protected by multiple laws depending on the question. RBS Office of Career Management Undergraduate Office, New Brunswick, NJ

8 The STAR Approach The STAR Approach for Answering an Interview Question: S: Situation describe the situation T: Task/Problem what dilemma/problem did you face? A: Action what action did you take? R: Result what was the result of your action? RBS Office of Career Management Undergraduate Office, New Brunswick, NJ

9 Preparing For An Interview Confirm date, time and place of interview. Research the company: What they do? What are their products and services? Where are they located? Headquarters? What is the company s mission? Resume Preparation Review your resume. Be prepared to talk about your skills and accomplishments. Prepare copies of your resume. Place copies in a portfolio. Plan your dress attire in advance. Plan transportation route. Cater to any construction, road closures, delays etc. Practice your responses to interview questions. Prepare questions to ask the interviewer. RBS Office of Career Management Undergraduate Office, New Brunswick, NJ

10 Interview Questions Not To Ask What does this company do? (Do your research ahead of time!) If I get the job when can I take time off for vacation? (Wait until you get the offer to mention prior commitments) Can I change my schedule if I get the job? (If you need to figure out the logistics of getting to work don't mention it now...) Did I get the job? (Don't be impatient. They'll let you know.) How much will I get paid (Wait until you get the offer to discuss/negotiate salary) RBS Office of Career Management Undergraduate Office, New Brunswick, NJ

11 Questions To Ask In An Interview How would you describe a typical week/day in this position? What are the prospects for growth and advancement? What are the most important skills and attributes you are looking for in filling this position? What is the organization s plan for the next five years, and how does this department or division fit in? RBS Office of Career Management Undergraduate Office, New Brunswick, NJ

12 CONTACT US Director, Wenylla Reid or Assistant Director, Lisa Alexander or Program Coordinator, Leigh-Anne Cobb or Rutgers Business School - New Brunswick Office of Career Management, Undergraduate Office Janice A. Levin building 94 Rockafeller Road, Piscataway, NJ RBS Office of Career Management Undergraduate Office, NB, NJ