Australia and New Zealand

Transcription

1 Career Pyramids Australia and New Zealand

2 Graduated: 1993 Age at Graduation: 25 Sex: Male Countries worked in: Australia, Britian, Germany Adv. Dip. Hosp. Mgt. City Career Path: Sydney > London > Wiesbaden > Sydney > Central West NSW > Berlin Adina Apartment Hotel, Checkpoint Charlie Berlin, Germany present Burrawang West Station, Central West NSW, Australia 1.5 years MICE Executive Orient Express Hotels, Australia 3 years Business Development Executive Intercontinental Hotel Group properties, Sydney, Australia 4 years Sales Executive Radisson Schwarzer Bock Hotel, Wiesbaden, Germany Night Manager Athenaeum Hotel, London UK 18 3

3 Graduated: 1998 Age at Graduation: 20 Sex: Male : Australia, New Zealand Adv. Dip. Hosp. Mgt. City Career Path: Sydney > Melbourne > Auckland > Wellington Ibis Wellington, New Zealand present Formule 1, Auckland, New Zealand 1.5 years Executive Assistant Manager Novotel Ellerslie, Auckland Executive Assistant Manager Novotel Hotels, Melbourne, Australia 4 years Accor National Management Trainee Program Australia Restaurant Supervisor Mercure, Sydney, Australia Nathan Frost 13 2 Student Industry Placements Stamford, Sydney, Australia: F&B Team Leader; Night Auditor

4 Nathan Frost, Ibis Wellington Leveraged graduate recruitment programs at employers Worked an all areas of hotels Has been moved and promoted throughout his career Sees education as being able to have access to the industry Why did you choose BMIHMS for your studies? The main reason was the combination of the theory side of things and the practical side of things, and the culmination of doing the physical placement for 6 months in the industry. The other school was one at Manly and you could go to university and do a course at university. I think the options that were available really fit in with BM. There was so much practical experience to be gained as well as the theory experience. From Guest Service Officer to Director of Rooms I graduated in August I returned to New Delhi and started at the Taj Hotel New Delhi as a receptionist. I worked there for about 10 months; then opportunities opened up at the Hyatt in Dubai, which was conducting interviews in New Delhi. There were about a hundred individuals being interviewed at the time, and only a few of us were selected two of whom were from the School. I joined the Grand Hyatt Dubai in 2003 as a Guest Service Officer. It was a massive property with 674 rooms and 196 apartments. I progressed with every year, becoming a Supervisor, an Assistant Manager, an Assistant Front Office Manager and the Front Office Manager respectively. In December 2009 I moved to the Grand Hyatt in Muscat, Oman, as the Director of Rooms. I m very happy with the company so far, thanks to its corporate policies and structures, and its commitment to promoting from within; there is a very strong focus on developing people. I m enjoying the role and Muscat is a beautiful place. There are about five or six BMIHMS alumni in Dubai and Oman and I m in touch with them more or less.

5 Graduated: 1998 Age at Graduation: 21 Sex: Male : Australia Adv. Dip. Hosp. Mgt. City Career Path: Sydney Director of Venues Staging Connections, Sydney, Australia present Regional Director of Venues Staging Connections, Sydney, Australia Director of Sales - Asia Sydney Convention and Exhibition Centre, Australia 4 years Sales Development Manager - International Sydney Convention and Exhibition Centre, Australia 3 years Convention Operations Manager Sydney Convention and Exhibition Centre, Australia 3 years Front Office Manager The Grace Hotel, Sydney, Australia 18 2 Student industry placements Hilton Sydney Airport and Rydges, North Sydney, Australia

6 Graduated: 2006 Age at Graduation: 21 Sex: Female : Maldives, Singapore, UAE, United Kingdom BComm (Hosp) City Career Path: Maldives >London> Dubai> Marina Bay Regional Sales Manager - Pacific Marina Bay Sands / The Venetian Macao Resort Hotel, Singapore present Associate Director of Sales - International Hyatt Hotels Corporation, Dubai, UAE 1 month Events Manager One and Only Maldives, Maldives 9 months Sales Manager MICE & Leisure Angsana Hotel and Suites, Dubai, UAE 7 months Business Development Executive - MICE Madinat Jumeirah, Dubai, UAE 1 month VIP Guest Coordinator Langham Hotel, London UK 6 4 Student industry placements Shangri-la, London, UK and Langham Hotel, London, UK.

7 Graduated: 1993 Age at Graduation: 24 Sex: Male Country worked in: Australia Dip Hosp Mgt City Career Path: Kosciuszko >Sydney> Hunter Valley Accommodation, Food and Beverage Tower Estate, Hunter Valley, Australia present CEO Doltone House Group, Sydney, Australia Director Breitcorp, Sydney, Australia 1s 10 months Food and Beverage Manager Thredbo Lodge, Kosciuszko, Australia 19 Student industry placements Restaurant Manager, Novotel Lake Crackenback Resort

8 Graduated: 1995 Age at Graduation: 23 Sex: Male Country worked in: Australia Dip Hosp Mgt City Career Path: Sydney> Melbourne Victoria & Tasmania AHS Hospitality, Melbourne, Australia present Toga Hospitality, Australia 3 years Various Positions SPHC, Australia 6 years Trainee SPHC, Australia 19 1

9 Graduated: 1995 Age at Graduation: 21 Sex: Male : Maldives, Singapore, UAE, United Kingdom Adv. Dip Hosp Mgt City Career Path: Sydney >Melbourne> Hongqiao> Waikiki Executive Consultant AVANA Talent, Sydney, Australia 2012 present Mansion Hotel and Spa, Melbourne, Australia Shanghai Marriott Hotel, Hongqiao, China 6 months Resident Manager Marriott Waikiki Beach Resort and Spa, Waikiki, USA 7 months Positions Peppers Retreats and Resorts, Australia 6 years 11 months Business Development Manager Peppers Retreats and Resorts, Sydney and Melbourne, Australia 4 years 10 months 16 3

10 Graduated: 2004 Age at Graduation: 22 Sex: Female Country worked in: Australia, United Kingdom DBComm (Hosp) City Career Path: Sydney> Isle of Wight> Newport, UK Director of Catering and Convention Sheraton on the Park, Sydney, Australia present Senior Events Executive Sheraton on the Park, Sydney, Australia Convention Events Manager Sheraton on the Park, Sydney, Australia Management Traineeship Celtic Manor Resort, Wales, UK You need to be passionate about hospitality, but you need to put yoursel in the right position by gaining the right education. Janelle Harvey 8 2 Student industry placements Seaview Hotel, Isle of Wight, UK

11 Graduated: 2007 Age at Graduation: 22 Sex: Female Country worked in: Australia BBus (Hotel Mgt) City Career Path: Sydney Recruitment and Training Manager Four Points by Sheraton, Sydney, Australia present Human Resources Executive Sydney Harbour Marriott and Courtyard by Marriott, Sydney 4 months Human Resources Officer Courtyard by Marriott, Sydney, Australia 10 months Executive Graduate Sydney Harbour Marriott, Sydney, Australia 5 months 5 Student industry placements W Hotel, Sydney; Sebel Resort Noosa, Australia Mandy Posetti

12 Mandy Posetti Director of Rooms, Grand Hyatt, Muscat, Oman Mandy graduated from BMIHMS in 2007 having already identified that she had a passion for Human Resources. She joined Marriott International, a leading worldwide hospitality company, shortly afterwards and has developed her HR skills through a graduate trainee program and Senior Human Resources roles. BMIHMS ticks all the boxes The principle reason why I chose BMIHMS was its excellent reputation, both academically and within the hospitality industry. I visited several five-star hotels in Sydney and asked their HR representatives about hotel schools; BMIHMS seemed to be the most highly regarded. I also had to convince my parents that it was a good idea to invest in my future career in hospitality, so I could gain a formal education. I wanted to know that I would be studying at a college with a strong reputation among potential employers; and my parents needed to know that they were making a sound investment. BMIHMS ticked all the boxes. Surprise yourself become an award-winning student On the academic front, I was thrilled to win two awards at the BMIHMS graduation ceremony. I had worked hard, but a lot of my work was done behind the scenes, so it was wonderful to have that recognition. I d never seen myself as an award-winning student; at high school I had never been the high distinction student hence my reluctance to do academic study after school! but I tried hard and I achieved a lot in the practical classes. I still have quite a few friends from the School. We re probably not the world s best at keeping in touch because of our conflicting schedules, but we re always talking. For me that s one of the most important aspects of the School: your friends go on to work in the same industry. It s great to have those bonds, not just for the friendships, but also to bounce ideas off each other and come up with solutions together; sometimes you want objective advice from someone who s not involved, but who you can trust.

13 Graduated: 1996 Age at Graduation: 22 Sex: Female : Australia, New Zealand,, Singapore, Vietnam Adv. Dip Hosp Mgt City Career Path: Sydney > Auckland > Melbourne> Darwin> Saigon> Singapore InterContinental Singapore, Singapore 2011 present Hotel Manager Hotels and Residences InterContinental Asiana, Saigon, Vietnam 9 months Regional Director, Revenue Management InterContinental Hotels Group, Sydney, Australia 3 months Area Director, Sales and Marketing Holiday Inn and Crowne Plaza Hotels, Darwin, Australia Rooms Division Manager Six Continents Hotel Group, Holiday Inns, Melbourne, Australia In this industry, the broader your experience, the more options you have Tash Tobias Corporate Traineeship Rydges Hotels and Resorts, Australia and New Zealand 6 years 16 6 Student industry placements Ayers Rock Resort and Ramada Great Barrier Reef, Australia

14 Tash Tobias Director of Rooms, Grand Hyatt, Muscat, Oman Tash graduated in 1997 and has specialised in Revenue Management and Sales and Marketing, on her journey to. She has 15 years of experience in the hospitality industry, working in Australia, New Zealand, Vietnam and Singapore in a range of hotels and resorts. Tash is also a mother of two. Get the balance right at BMIHMS When I started, back in 1994, there weren t many hospitality schools to choose from in Australia perhaps three or four. While they all had different strengths and subject specialisations, I felt the academic/ practical balance at BMIHMS was right for me; added to which, it had a very good reputation. Gain insights into how the industry works Being a BMIHMS student represented an incredible period of my life; the education and the people I met have shaped me considerably. Both my industrial placements were great experiences. For the first one I worked at Ayers Rock, Uluru; there were 11 of us from BMIHMS that went out together and learned lots while having fun. My second placement was at the Ramada Palm Cove Great Barrier Reef Resort, which was a completely different environment from the Red Centre. Living in the School and running it like a hotel gave me a tremendous insight into how things work. The combination of the industry placement and the academic study which takes place in the simulated hotel - is fantastic. Graduates today might want to move straight into management roles there s nothing wrong with ambition - but if you can gain an appreciation of what it s like to do the really hard jobs before becoming a manager, it is hugely beneficial for your career.

15 Graduated: 1994 Age at Graduation: 22 Sex: Female Country worked in: Australia Adv. Dip Hosp Mgt City Career Path: Sydney > Barossa Valley > Adelaide > Melbourne Regional Vic/Tas Accor Hotels, Melbourne, Australia present Regional SA/NT Accor Hotels, Adelaide, Australia Novotel, Barossa Valley, Australia Executive Assistant Manager Sydney Olympic Park Hotels, Sydney, Australia 3 years 17 1 Student industry placements Rest Hotel, Sydney, Country Comfort Sydney, Australia

16 Graduated: 1997 Age at Graduation: 22 Sex: Male : Australia, Britian, India, Maldives, Quatar Adv. Dip Hosp Mgt New Zealander City Career Path: London> Sydney> London > Maldives> Sohna Gurgaon> Doha Director of Rooms W Doha Hotel and Residences, W Doha, Qatar present Front Office Manager (secondment) The Westin, Sohna Gurgaon, India Pre-opening Team Maldives Hotel Maldives 3 months Front Office Manager Hotel, Sydney, Australia 6 months Head Receptionist Private hotel, London, UK 14 5

17 Graduated: 1993 Age at Graduation: 25 Sex: Female : Australia, Czech Republic, Japan, UAE, United Kingdom, United States Adv. Dip Hosp Mgt City Career Path: Port Douglas > Dublin> Tokyo> Prague> New York> Manila Peninsula Hotel, Manila, Philippines 2011 present Hotel Manager Peninsula Hotel, New York, USA 7 months Hotel Manager Four Seasons, Prague, Czech Republic 3 years Consultant Director of Rooms Four Seasons Chinzan-So, Tokyo, Japan 2 year 6 months Front Office Manager Four Seasons Dublin, Dublin, UK 11 months Assistant Director of Housekeeping Sheraton Mirage, Port Douglas, Australia 19 6 Student industry placements Sheraton Grande Tokyo, Japan; Sheraton Mirage, Port Douglas, Australia

18 Sonja Vodusek, Peninsula Hotel, Philippines Sonja is originally from Yarrawonga in Victoria, Australia but she calls the world her home. Sonja graduated from BMIHMS in 1994 and, thanks to her passion for the hospitality industry, she has lived and worked in Japan, Ireland, USA, Czech Republic and now the Philippines. Put BMIHMS on your wish list I had an initial wish list when I was looking for a hospitality school: a course that would not take many years to complete, since I was a mature-age student; a school that had affiliations with a Swiss hospitality institution; an environment that simulated the hotel situation, to provide insights into the real; a balance between theoretical and practical studies; and a private education, where I felt I would be treated as a person and not merely a number. I had looked into a few other hospitality management courses at universities, but I was not convinced. Then one day I came across a newspaper advertisement about BMIHMS and I knew immediately it was the right place for me. You decide which path you want to take Not everyone wants to be a ; it is important to work out what you want to do. In order to understand fully the role of General Manager, it is best to gain as much diverse experience as possible; but if becoming a specialist is your aim, it is not as necessary to move around the globe. It is up to you to decide which path you want to take but whether you are a specialist or a generalist, it is an industry that demands a lot and it takes drive, dedication and most importantly passion to deliver the very best guest experiences possible. As a leader you have to take care of everybody, and to continually evolve the business by adjusting the sails to the wind. Most importantly you have to love what you do as bringing fun to the job always brings out the best in your people.