The advantages to a typical business are enormous:

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1 The average business has $30,000 worth of computer data. We have found that many of them have little or no protection at all. To a business owner, your data is priceless. The loss of your data can put you out of business. In fact, according to Home Office Computing magazine, 30 percent of all businesses that have a major fire go out of business within a year. Seventy percent fail within five years. UBP/ Backbone Industries use the Internet to send copies of your critical data to our offsite data storage facility, every night, automatically. The system is affordable and secure! The advantages to a typical business are enormous: 1. All files are protected by state-of-the art encryption. Only the customer can retrieve their files 2. Completely automated off-site protection 3. Fast online recovery of any version of any protected file 4. Only an internet connection is required, eliminating the need for expensive backup equipment and media 5. The backup server is monitored by highly skilled technicians whose only job is to make sure the backups are performed properly This is how it works... Backbone operates an off-site storage facility for your data. An account is maintained for each user. Each account is protected by a password known only to the user. The electronic vault system is set up so that at a preset time, (usually late at night) your computer automatically prepares its data for backup. It determines which files have been modified since the last backup, compresses them, and encrypts them for security. When

2 the data is ready the computer uses its modem or Internet Connection to contact a Backbone Server and transmit the data. The Backbone Server verifies and stores the data. You can rest assured that your data is safe for you to restore at any time. Frequently Asked Questions Q: What if we already have a tape backup system? Using a tape backup system and a remote backup system offers the best of both worlds. Critical files, like billing, customer contact files and databases can be kept on the remote backup system. While, the tape system can be used to create a full backup of the entire system once or twice a month, instead of on a daily basis. The tapes and drive will last longer and require less maintenance. The remote backup system can provide a quick and easy way to retrieve critical files and databases without the hassle of searching through tapes. Q: What if we already have a Zip drive? Frankly, we believe that it is not optimal for most users should not use a zip or other removable disk media for backup. A remote backup service is completely automated and has the required file redundancy to protect important data. The only safe way to use a zip drive for backup is to have three disks and make the same backup three times. That way when one of the disks fails you are still protected. Q: How long will a remote backup take? Offices with high-speed internet connections should find this service comparable with tape drives. Dial up users will be able to do incremental backups in thirty to sixty minutes. The initial backup can take several nights to complete. We recommend backing up the most important files first and then selecting other files as the backup progresses. Or, the initial backup can be run over the weekend. Also, we can come to your office and make the initial backup of your system. Q: Onsite, Offsite - What's The Difference? Basically, remote backups work like regular tape backups, with one important difference. Instead of sending backups to a tape drive or other media attached to the computer being backed up, a remote backup sends encrypted file data over the internet to a computer file storage system safely off-site. This usually happens at night while your business is closed and nobody is using the computers. It's completely automatic. In fact, you may forget it's working every night.

3 Q: Why Are Remote Backups Considered More Beneficial? The data is immediately stored off-site using an automated backup system. Also, only an internet connection is needed. Completely eliminating the need for expensive backup equipment and media. And, since the system is automated, manual labor is eliminated. Q: How Secure Are Remote Backups? Very. All files are encrypted using Blowfish or DES encryption which is selected by the user with their own personal encryption code which is only known by the user of the system. Blowfish encryption has never been broken by a hacker. DES is used by the federal banking system. Q: What is encryption? Encryption is basically a mathematical formula that scrambles a data file. And the only way to unscramble it is with the encryption code.

4 Backup Services and Plans UBP / Backbone is committed to providing highly effective backup systems to all customers, from home computers to multiple office businesses with highly complicated business needs. We have created the following backup services to accommodate the needs of a wide range of businesses Select Your Backup Plan Personal Backup Plan Three Backups a Week Send up to 20 megabytes a day Store files for 30 days Store up to 500 megabytes Select Your Payment Plan Monthly - $29 $159 1 Year (1 month free) - $319 Professional Backup Plan Three Backups a Week Send up to 50 megabytes a day Store files for 30 days Store up to 1.5 Gigabytes Monthly - $59 $324 1 Year (1 month free) - $649 Small Office Backup Plan Five Backups a Week Send up to 100 megabytes a day Store files for 60 days Store up to 6 Gigabytes Monthly - $99 $544 1 Year (1 month free) - $1,089 Large Office Backup Plan Seven Backups a Week Send up to 400 megabytes a day Store files for 90 days Store up to 36 Gigabytes Monthly - $189 $1,039 1 Year (1 month free) - $2,079

5 How valuable is your data? Can you afford to trust your data to just a tape system or a backup service that is geared to quantity instead of quality? UBP / Backbone offers daily backups, notification of missed backups, a full month of normal business operations (20 full backups) retained on our system, and FREE technical support - all for one low monthly charge! With a signed contract, rates will not increase without 30 day written notice to monthly customers. The right is reserved to refuse service to Customer and to cancel service within 30 days written notice. In the event service is cancelled or refused, Customer is not liable for charges for the previous 30 days. Customers discontinued for non-payment are subject to a reactivation fee equal to one month's service.

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