There are three different types of résumés: chronological, functional and combination.

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1 RESUME GUIDE Step-by-Step Résumé Breakdown Your résumé is a summary of your experiences in work and in school. Employers match your résumé against their job openings to evaluate if you d be a good fit. As such, it s important to make your résumé a good representation of yourself. It s your first impression on a future employer, and if done properly, will help you get a foot in the door. Here s how, step by step: 1. Decide Which Type of Résumé You Want. There are three different types of résumés: chronological, functional and combination. Chronological is the most traditional format and lists experiences according to the order in which they took place. Functional is a type of résumé that lists your experiences according to skill. Combination, as the name suggests, is a combination of the chronological and functional formats. Chronological résumés generally appeal to older readers and may be best suited for a conservative field. The Functional style is the format to use if you re changing career direction (and lack direct work experience). Because it displays your functional skills first, work experience, or lack thereof, is not the main focus. While the Combination format combines the best aspects of the Chronological and Functional styles, you have to be careful with length because they can quickly get long. You might want to consider more than one format of résumé if you re applying for multiple jobs. Here are some résumé critique sites that can further help you determine the right style: CareerBuilder s Résumé Review Monster s Résumé Writing Service 2. Create a Header. A header should include your name, address with Postal Code, phone number and address. Boldface your name to make it stand out. Use a phone number that you ll actually answer and change your voic to a more professional message if necessary. Make sure your address is professional. If your current address, for example, is or it s time to set up a new , such as or

2 3. Create a Summary of Qualifications or Skills Summary This section provides a concise overview of your qualifications, showing the employer how you will offer a competitive advantage. Qualifications may be drawn from any area of your life (e.g., work, volunteer experience, education, or other activities). Typically, include four to six points outlining your relevant strengths, beginning with the most relevant to the job. Points may begin with nouns or adjectives. Describe your competitive advantage the value you offer. For example: Three years process engineering experience with key responsibilities in product design and implementation All points in your Summary of Qualifications should be targeted to your potential employer, elaborated on throughout your résumé, and accurate. Employers indicate that job applicants often falsely claim to possess skills and that such misrepresentation is perceived negatively. Precision and accurate wording will help you obtain a job to which you are well-suited and in which you can excel. Your summary points must reflect the research and other work you have done. Consider including key words commonly used in the industry to which you are applying. If you are having trouble identifying what to highlight, do more research! Try typing "job description" + "computer engineer (or the title of the job you seek) into a search engine to discover industry-specific words and phrases. Include: As a first bullet (if applicable), your work experience (paid or unpaid) relevant to the Job Objective (e.g., "one year experience in graphic design") Your relevant knowledge/skills/expertise (e.g., "computer proficiency, report writing, program planning, public speaking, problem-solving") Any education that complements your practical experience (e.g., "machine design, resource assessment, marketing") A general reference to where you developed the skill (e.g., "proven leadership skills developed through three summers as camp counsellor"). Include this level of detail only once or twice so that points do not become too lengthy Personal characteristics and attributes; however, include only those that are relevant to the position you are seeking (e.g., "able to work under pressure, consistently meet tight deadlines, attentive to detail, recognized for being flexible because of willingness to work weekends, holidays and evening shifts") Specialized training/education (e.g., "CPR certification") Fluency in a language other than English, specifically noting your level of verbal and/or written competency

3 4. List Your Experiences or Skills. For Chronological/Combination Résumés List Your Experiences Starting with your most recent or current job, list your previous work experiences. This section shows where you have worked and when. It also states specific accomplishments for each position or job. When choosing experiences to list, pick those that seem most relevant to the position you seek. As sources for your experiences, think of your full-time or part-time work, summer jobs, occasional jobs, internships, fieldwork and special projects. Don t worry whether your experiences are good enough. Employers admire people who have worked hard in a variety of positions. Always start each achievement with an accomplishment verb. Examples of accomplishment verbs are accelerated, achieved, expanded, influenced, suggested, rescued, solved, maintained, generated, structured, effected, advised, controlled, trained and utilized. Don t worry if there are gaps in the timeline, but keep everything in chronological order, with most recent jobs at the top. Southwestern Writing Center Peer Writing Tutor Tutored students in writing for all disciplines. Critiqued peers writing. April Present Camp Granite Falls Burkes Falls, Ontario Area Director June September 2010 Directed staff of four while supervising 20 campers. Taught crafts, sports and cooking. For Functional/Combination Résumés List Your Skills The Skills section of your résumé is a place where you can show your strengths and individuality. Start by stating each skill. Then back it up with a two- to three-line explanation of how you learned that skill or why you believe you have it. Make these entries short, clear and to the point. List skills that are most relevant to the job you seek. Think about what the employer is looking for in relation to what you ve done and who you are as a person. Don t forget to list computer programs you ve had experience with, even if you are not a masterlevel user. Self-Motivated: Proactively organized volunteers to assist with distribution at the community food bank. Bookkeeping: Maintained accurate, detailed inventory reports at school library and subsequently won top librarian assistant award three months straight for the Niagara Region.

4 5. List Your Activities. List activities in which you have participated and include what your specific role was in each. This is the place to note membership or leadership positions in clubs, organizations of any kind, athletic teams, community organizations and so on. If you ve had an interesting job unrelated to the field you re pursuing such as reading to blind children or teaching English as a second language (ESL) to foreign adults add it here. Employers are always looking for people with diverse backgrounds to work for them. Track Team: Team Captain, Senior Year. Fall Spring Drama Club: Crazy for You and West Side Story. Fall 2010 and List Your Education. List the schools you ve attended, starting with the most recent one. Include details such as average or special awards. Add any other educational experiences, such as training programs, community college or summer courses, seminars and so on. A.N. Myer Secondary School Eighty percent average each year, Rotary Club Award for Excellence Anticipated graduation: June List Any Awards You ve Won and When You Won Them. When you ve been recognized by someone else, you should let potential employers know about it. But you shouldn t worry if you haven t received any awards; just skip this section. Welland County Regional Essay Contest, Honorable Mention, May Honour Roll, A. N. Myer Secondary School, Grade 10 and 11, List Your Personal Interests. This section is where you show that you re a well-rounded person, someone people would want to know and work with. This section is often used by the employer at the start of an interview to break the ice. Some interests are better not to list (e.g., napping, watching reality TV, gossiping). This is really about highlighting hobbies that have helped you grow as a person. This résumé step is considered optional, so if you re having trouble coming up with interests, or feel your résumé is already getting too long, feel free to leave it off. Ceramics, camping, reading, soccer, automotive repair, carpentry

5 KRYSTYN SANTANA 6845 Windmere Place K9U 7G6 (905) HIGHLIGHTS OF QUALIFICATIONS Several years of experience in the hospitality industry Experienced with cash and credit transactions Enjoy a dynamic and challenging work environment Safety certified June 2010 WORK EXPERIENCE Lou s Eatery Server March 2009 to September 2011 Greeted and seated patrons Received payment for bill by cash or credit card Ensured meals were prepared to customer s satisfaction Superb Taco Counter Attendant May 2008 to October 2008 Prepared food including burritos and tacos Processed cash and debit transactions Maintained a safe and clean work area VOLUNTEER EXPERIENCE YMCA Fitness For The Ages June 2007 to May 2010 Setup fitness programs for clients Assisted in scheduling of routines Cleaned and maintained equipment EDUCATION A.N. Myer Secondary School Eighty percent average each year, Rotary Club Award for Excellence Anticipated graduation: June INTERESTS Fishing, biking, music and reading REFERENCES Available upon request

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