Hayley's Childminding Child Minding

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1 Hayley's Childminding Child Minding Forfar Type of inspection: Unannounced Inspection completed on: 29 July 2016 Service provided by: Douglas, Hayley Service provider number: SP Care service number: CS

2 About the service The service is registered to provide a care service to a maximum of 5 children at any one time under the age of 16, of whom no more than 3 are not yet attending primary school and of whom no more than 1 is under 12 months. Numbers are inclusive of children of the childminder's family. The service is provided from a semi-detached villa in Glamis, Angus. It is situated in a small, rural community, close to the local primary school, local parks and other amenities. The aims of the service include: - All families are welcome to visit my services before using them. - Your child will be cared for in a safe, hygienic, smoke free, caring, stimulating home based environment where their needs and development will be priority. - I aim to provide a full and varied curriculum, your child can attend Charleston toddler group on a Tuesday and Wednesday morning, Charleston pre-school playgroup funded by Angus council in the mornings (age 2-5). - School children will be escorted to and from Glamis primary school. - There are plenty of opportunities for your children to participate in outdoor play, in a safe enclosed garden, woodland walks in the area, and the playparks. What people told us The two children present were both very happy and settled. The older child told the inspector that he loved coming to the service and spoke about some of the activities that he enjoyed, which included going on outings, Lego and craft activities. He also told us that he liked seeing all the other children who attended. All five parents who returned Care Inspectorate satisfaction questionnaires expressed very high levels of satisfaction with the service, with all five 'strongly agreeing' that they were overall happy with the quality of care provided. Comments from parents were extensive and positive and included; 'Hayley is an excellent childminder and I cannot thank her enough for her genuine care, fondness and support for my child'. 'Seeing him so happy, engaged and supported is a massive reassurance to me'. 'We have found a very good childminder whom I am completely at ease with'. 'Hayley provides good verbal feedback each day and also sends loads of photographs'. 'Hayley is a very good childminder and I feel that I can trust her 100%, which gives me peace of mind when I am at work'. 'My child is always happy to be dropped off in the morning'. 'There is a good balance of one to one activities, structured play both inside and outside - it is a stimulating environment.' page 2 of 9

3 Self assessment We received a completed self assessment document from the service provider that was completed to a very good level, giving us a range of information about how the childminder ran her service. This was very helpful to the inspection process. The childminder could further develop the self assessment by including feedback from families using the service and placing greater focus on the outcomes for children. For example, telling us how children benefit from some of the activities she provides and from any changes she has made to her service. From this inspection we graded this service as: Quality of care and support Quality of environment Quality of staffing Quality of management and leadership 5 - Very Good 6 - Excellent not assessed 5 - Very Good Quality of care and support Findings from the inspection We found the childminder to be highly skilled and experienced working with children. She had effectively transferred her childcare knowledge from working in the private nursery sector to her childminding setting. Both minded children present were most settled and secure in her care and receiving very good levels of attention and support. The childminder had a very good understanding of children's needs and was confident in her role, creating a positive atmosphere for children to learn and flourish. Children had access to an excellent range of resources, with learning opportunities greatly enhanced by the childminder's high quality interactions, strong observation skills and insight into individual needs. We saw that children were busy and active at play during this inspection. They enjoyed playdough and building with the Lego, which was seen to have been requested by children in returned questionnaires from families using the service. There was a mindmap displayed of some of the children's ideas and requests for activities during the school summer holidays. We saw that this included a range of home based activities and outings which provided variety and new experiences. The home was most child centred to support the children's needs, with great thought going into the organisation of routines and access to resources. The childminder was kind and most nurturing, she had a natural rapport with the children that clearly put them at ease. Her interactions with the children were respectful and encouraging, she praised the children and noticed their achievements and positive behaviours. She supported the children very well, ensuring their safety whilst encouraging them to be independent and to use play materials creatively. She had meaningful conversations with the children to help them to learn about their own safety, to consider and respect others and to manage risk. The childminder had very good quality recording and care planning in place to support individual needs. She made very good use of photographs to enhance the children's individual files, providing parents with a very good account of their children's experiences and progress. We discussed how she could further enhance children's opportunities by using her observations to identify some next steps in learning and to evaluate progress on these areas. page 3 of 9

4 The childminder was pro-active in addressing this area for development and had ed a draft format for this documentation to the inspector the day after her inspection had taken place. This demonstrated her conscientious approach and her commitment to the on-going development to her service. Our discussions about the service and the individual children in her care demonstrated that the childminder was conscientious and knew the minded children very well. She described open and positive relationships with parents. This respectful partnership working was confirmed by parents through the positive feedback received from returned Care Inspectorate questionnaires and from the service's own evaluations. We found the childminder to be warm and approachable and parents clearly trusted her and had confidence in her service. The older minded child spoke confidently to the inspector about the service's routines and the range of activities that were enjoyed. Through discussion and viewing of photographs and records it was evident that children were offered a wide range of activities and valuable play experiences. The childminder gave some good examples of how activities were developed in response to children's interests and ideas, including the mud kitchen. It was evident that children were routinely consulted and had very good opportunities to make choices. The childminder and the children walked every day in the fresh air and enjoyed many outdoor activities in the local community. The well maintained gardens were used on a regular basis for outdoor play. This regular exercise and outside active play was highly conducive to supporting children to lead healthy lifestyles. We found that the outcomes for children attending this service were very good. They were cared for in a most nurturing, child centred and inviting environment, with access to varied resources and activities to support their development. The minded children who were present were seen to be happy, secure and thriving. Requirements Number of requirements: 0 Recommendations Number of recommendations: 0 Grade: 5 - very good Quality of environment Findings from the inspection We found that the childminder was providing a safe, very comfortable and highly stimulating environment for the children and graded the service as excellent for this statement. The childminder's home was very well cared for and welcoming. It provided a highly suitable and most child centred environment. The layout and organisation of the home supported independence and positive learning experiences. Children could access the ground floor toilet independently. They had easy access into the well maintained and child friendly front and rear gardens, which was used very regularly for outdoor and active play. Both gardens were well organised and providing a wide range of opportunities and experiences to support learning and good health. The front garden had areas to dig and plant, a sand pit and a mud kitchen. page 4 of 9

5 One of the children showed the inspector the bird feeder that they had introduced to attract and watch birds coming into the garden. These activities supported children to learn about nature and to develop a range of skills and knowledge. The rear garden had a range of large climbing equipment, swings and other resources to offer diverse physical play activities. The main indoor play area was the lounge where there was a wide range of toys and books available offering the children choice, challenge and stimulation. Extensive additional resources were stored upstairs in a bedroom and rotated as required. Art and craft activities and mealtimes took place in the kitchen. We saw that children were very relaxed and comfortable. One minded child was totally engrossed reading books in a child size armchair. Books were attractively displayed at child height, enabling them to access books independently. Children were learning to enjoy and respect books and the daily stories and easy access to books supported early literacy very well. Children were encouraged to care for resources, which supported them to be responsible and respectful. The childminder took very good measures to minimise the spread of infection and the premises were clean and hygienic. Through our discussions, observation of practice and viewing of the services policies and procedures, we saw that the childminder had a very conscientious approach to children's health, safety and wellbeing. We observed an excellent approach to hand washing and developing awareness of hazards and risks. She had a very good policy for managing contact with her pet dogs and other animals in this rural community, that supported children to have safe contact and to develop respect for animals. Risk assessments for the service were robust and in place for the premises and outings. Older children were actively involved in devising the risk assessments. The childminder told us about some of the valuable discussions that took place with children about potential hazards and appropriate actions to maximise safety. This was effective in developing children's awareness of personal safety and provided them with meaningful opportunities to be responsible and independent. The childminders home was a smoke-free zone. We reviewed the childminders records and saw that there had been no significant accidents or incidents since her registration as a childminder a year ago. There were robust procedures in place for recording accidents and for the administration of medicines. All five parents who returned satisfaction questionnaires to the Care Inspectorate expressed very good levels of satisfaction with the premises and resources. Parental comments included; 'The home provides a safe environment. Toys and equipment are of a high quality and age appropriate'. 'The home is very safe. My child has been involved in risk assessments.' 'Hayley regularly asks about my childs interests and provides appropriate toys and activities'. We concluded that the childminder was providing a safe and highly suitable environment for minded children, who were active at play and very comfortable in this very well organised home. Requirements Number of requirements: 0 page 5 of 9

6 Recommendations Number of recommendations: 0 Grade: 6 - excellent Quality of staffing This quality theme was not assessed. Quality of management and leadership Findings from the inspection The childminder was very well-organised and competent with the recording and documentation aspects of running a childminding service. She had a range of very well written policies and procedures in place that were developed from an informed viewpoint. We saw how she had effectively adapted her experiences of recording in a day-care setting to her childminding service. She had individual files for all children, and a range of very good recording and observations to inform her care planning for individual children. The childminder had an SVQ level III childcare qualification and had attended a wealth of relevant training in her ten years' experience working with children. She had recently updated training in First-aid. We discussed the importance of regularly refreshing training in all core areas, including Child Protection that was last completed in See recommendation one. However, during our discussions she was able to demonstrate a very good understanding of child protection and of her responsibilities to keep children safe. She had a sensitive and caring approach to children's welfare and protection issues. We discussed the benefits of applying for an ILA training grant to help with the financial costs of training. We also spoke about the on -line training opportunities that were available to her as a member of the SCMA (Scottish Child Minding Association) which may be convenient to her as some training available involved travelling some distance. It was evident that the childminder was reflective and regularly reviewed and updated her service to meet the changing needs of children or in response to suggestions from families. She read relevant documents and used the INTERNET and Care Inspectorate HUB to research and keep updated in current childcare developments and good practice. She impressed as a conscientious childminder with a commitment to high standards of care. She should continue to use self-directed learning to further inform her practice. The childminder had a very good awareness of the GIRFEC (Getting it Right for Every Child) framework and its associated indicators. The SHANARRI (Safe, healthy, active, nurtured, achieving, respected, responsible and included) indicators were naturally embedded into her daily practice. She gave very good examples of how she supported children to be healthy, keep safe and achieve and we saw that children were nurtured, included and respected. We found the childminder to be conscientious, well-organised, reliable and was providing a very caring childminding service. page 6 of 9

7 Requirements Number of requirements: 0 Recommendations Number of recommendations: 1 1. The childminder should update training in key areas, including Child Protection to further inform her work and support service development. National Care Standards 14 Early Education and Childcare up to the age of 16 - Standard 3: Health and well-being. Standard 12: Confidence in staff. Standard 14: Well-Managed Service. Grade: 5 - very good What the service has done to meet any requirements we made at or since the last inspection Previous requirements There are no outstanding requirements. What the service has done to meet any recommendations we made at or since the last inspection Previous recommendations There are no outstanding recommendations. Complaints There have been no complaints upheld since the last inspection. Details of any older upheld complaints are published at page 7 of 9

8 Enforcement No enforcement action has been taken against this care service since the last inspection. Inspection and grading history This service does not have any prior inspection history or grades. page 8 of 9

9 To find out more This inspection report is published by the Care Inspectorate. You can download this report and others from our website. Care services in Scotland cannot operate unless they are registered with the Care Inspectorate. We inspect, award grades and help services to improve. We also investigate complaints about care services and can take action when things aren't good enough. Please get in touch with us if you would like more information or have any concerns about a care service. You can also read more about our work online at Contact us Care Inspectorate Compass House 11 Riverside Drive Dundee DD1 4NY Find us on Facebook Other languages and formats This report is available in other languages and formats on request. Tha am foillseachadh seo ri fhaighinn ann an cruthannan is cànain eile ma nithear iarrtas. page 9 of 9

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