S SAFE. PRIMARY SCHOOL SOCIAL NETWORKING & CYBER BULLYING The SMART Challenge. Safe Meeting Accepting Reliable Tell

THE LITTLE BIG BOOK OF BADNESS

THE LITTLE BIG BOOK OF BADNESS How to stay safe on the Internet a guidebook for students and parents USE THIS BOOK TO FIND OUT HOW YOU AND YOUR COMPUTER CAN STAY AWAY FROM BAD THINGS 2 CONTENTS Why you

Social Networking Sites like Facebook, MSN

Most people, young and old, can use a computer and mobile phone these days. Using computers, mobile phones, Tablets (like the ipad) and the internet can be fun and let you keep in touch with friends and

Hint: Best actions: Find out more in videos and FAQ: Hint: Best actions: Find out more in videos and FAQ:

Game Cheatsheet This is a spam email, an unsolicited and unwanted email from an unknown sender. Hint: Does this offer seem too good to be true? Perhaps you need to know more? Best actions: Delete, Check

Sibford School Student Computer Acceptable Use Policy

Introduction Sibford School Student Computer Acceptable Use Policy The use of the latest technology is actively encouraged at Sibford School but with this comes a responsibility to protect both students

UNDERSTANDING YOUR ONLINE FOOTPRINTS: HOW TO PROTECT YOUR PERSONAL INFORMATION ON THE INTERNET

UNDERSTANDING YOUR ONLINE FOOTPRINTS: HOW TO PROTECT YOUR PERSONAL INFORMATION ON THE INTERNET SPEAKING NOTES FOR GRADES 4 TO 6 PRESENTATION SLIDE (1) Title Slide SLIDE (2) Key Points It can be really

Acceptable Use of ICT Policy. Learner School Policy

Acceptable Use of ICT Policy Learner School Policy Contents INTRODUCTION 3 1. ACCESS 3 2. E-SAFETY 3 3. COMPUTER SECURITY 4 4. INAPPROPRIATE BEHAVIOUR 4 5. MONITORING 5 6. SOCIAL NETWORKING 5 7. LEGAL

E-safety: Protecting your child online. Information for parents

E-safety: Protecting your child online Information for parents Introduction How children use the internet All children use computers at school, at home or in places like libraries and clubs, and schools

Protect yourself online

Protect yourself online Advice from Nottinghamshire Police s Pre Crime Unit Get daily updates: www.nottinghamshire.police.uk www.twitter.com/nottspolice www.facebook.com/nottspolice www.youtube.com/nottinghampolice

Online Safety for Middle and High School

Online Safety for Middle and High School Presented by Warren County Schools Technology Department 2010-2011 Internet & Technology Safety The purpose of this presentation is to TEACH YOU about INTERNET

This document has been produced following a request from the Hft National Speak Out Group for help with staying safe when using the internet.

This document has been produced following a request from the Hft National Speak Out Group for help with staying safe when using the internet. Hft Safeguarding Group commissioned a member of Hft National

Fireside Script. [INSERT VIDEO #4 WHAT KIDS ARE DOING/USING at www.ikeepsafe.org/fbo.]

1 Fireside Script INTRO MODERATOR: ALL DIGITAL PRODUCTS LIKE IPODS, CELL PHONES, COMPUTERS, WEBCAMS, DIGITAL CAMERAS AND GAME CONSOLES CONNECT TO WEB 2.0, WHICH ALLOWS US TO UPLOAD AND DOWNLOAD INFORMATION.

SCRIPT FOR OUTREACH. Disconnected and Cyber Predators. Introduction. How many of you have your own cell phones or smart phone?

SCRIPT FOR OUTREACH Disconnected and Cyber Predators Introduction Hello! How is everyone doing today? My name is and I am here with some friends of mine from the American Bar Association Young Lawyers

E-Safety Issues and Online Safety

E-Safety Issues and Online Safety Parents Evening Aims of This Presentation To look at how your children use the internet To raise your awareness of online safety To provide guidance on online safety and

STOP. THINK. CONNECT. Online Safety Quiz

STOP. THINK. CONNECT. Online Safety Quiz Round 1: Safety and Security Kristina is on Facebook and receives a friend request from a boy she doesn t know. What should she do? A. Accept the friend request.

Grade 5 Unit. Lesson 2. Learning Goals. Facility. Materials. Cyberbullying and Lesson 2 of 4

Cyberbullying and Harrassment 30 Minutes* Curriculum Expectations Health and Physical Education - 1.3, C2.2, C3.2 Language: Media - 1.5 Lesson 2 Learning Goals By the end of this lesson, students will

ONLINE SAFETY TEACHER S GUIDE:

TEACHER S GUIDE: ONLINE SAFETY LEARNING OBJECTIVES Students will learn how to use the Internet safely and effectively. Students will understand that people online are not always who they say they are.

For parents and carers of children with autism

For parents and carers of children with autism The NSPCC helps parents and carers talk to their children about staying safe. It s part of our work to prevent abuse from happening to any child. And it

Evaluating the Perceptions of People towards Online Security

Section 2 Information Systems Security & Web Technologies and Security Evaluating the Perceptions of People towards Online Security Abstract N.K.Jayakumar and A.D.Phippen Network Research Group, University

Parents guide to online safety. Practical, issue-focussed information and advice for parents of children of all ages.

Parents guide to online safety Practical, issue-focussed information and advice for parents of children of all ages. Cybersmart is a national cybersafety education program managed by the Australian Communications

Cyber Safety For Parents

Cyber Safety For Parents Introduction With the advent of the Internet, good and bad information is available with just the click of a mouse. Kids spend a lot of time online, e-mailing, blogging, chatting

E-Safety Issues and Online Safety

E-Safety Issues and Online Safety Parents Evening Aims of This Presentation To look at how your children use the internet To raise your awareness of online safety To provide guidance on online safety and

MOST FREQUENTLY ASKED INTERVIEW QUESTIONS. 1. Why don t you tell me about yourself? 2. Why should I hire you?

MOST FREQUENTLY ASKED INTERVIEW QUESTIONS 1. Why don t you tell me about yourself? The interviewer does not want to know your life history! He or she wants you to tell how your background relates to doing

Only talk with people online that you know in person Time does not equal trust It doesn t mean you really know the person Be suspicious; ANY person worth having as a friend wouldn t ask you to put yourself

Lee County School District

Lee County School District Acceptable Use Policy This Acceptable Use Policy outlines the guidelines and behaviors that users are expected to follow when using school technologies or when using personally-owned

EADS up. stop think connect

EADS up stop think connect table of contents 2 4 8 12 Share with Care Interact with Tact The Protection Connection Word Search You text, you play games, you share photos and video. You update your status,

Cyber Security Awareness. Internet Safety Intro. www.staysafeonline.org

Cyber Security Awareness Internet Safety Intro www.staysafeonline.org 1 What is Cyber Security? Cyber Security is the body of technologies, processes and practices designed to protect from attack, damage

A Parents Guide to. 2015 ConnectSafely.org saferinternet.org.uk

A Parents Guide to 2015 ConnectSafely.org saferinternet.org.uk At the UK Safer Internet Centre, one of our key objectives is to develop new educational and awareness-raising resources for parents in the

Could you spot a scammer?

Could you spot a scammer? Keeping you safe and secure Fraud can affect anyone whatever your background, age or experience And attempts can come in all shapes and sizes over the phone, on the internet or

A Parents' Guide to. Snapchat. 2013 ConnectSafely.org

A Parents' Guide to Snapchat 2013 ConnectSafely.org Top 5 Questions Parents Have About Snapchat 1. Why do kids love Snapchat? They love the spontaneity of it. It s been (rightfully) drummed into their

EDEXCEL FUNCTIONAL SKILLS ICT. Study Module 8. Using ICT to communicate

EDEXCEL FUNCTIONAL SKILLS ICT Study Module 8 Using ICT to communicate Published by Pearson Education, Edinburgh Gate, Harlow CM20 2JE Pearson Education 2010 All rights reserved. This material may be used

Technology Acceptable Use Policy

Technology Acceptable Use Policy Introduction San Gabriel Christian School recognizes that access to technology in school gives students greater opportunities to learn, engage, communicate, and develop

Cybersafety and protocols for conducting online life?

Cybersafety and protocols for conducting online life? Sunderland is an exciting place to live. We lead the way in making use of services online. We are one of the most connected cities in the UK. Whatever

Chatroom and messaging safety Staying away from pornography Avoiding internet bullying. Keeping your child safe on the. internet

Chatroom and messaging safety Staying away from pornography Avoiding internet bullying Keeping your child safe on the internet AT A GLANCE Using the internet and messaging safely Not everyone who uses

M+ Guardian Email Firewall. 1. Introduction

M+ Guardian Email Firewall 1. Introduction This information is designed to help you efficiently and effectively manage unsolicited e mail sent to your e mail account, otherwise known as spam. MCCC now

Education for children with disabilities in South Africa What needs to change

Education for children with disabilities in South Africa What needs to change 2015 Diane McCarthy/Human Rights Watch 2015 Diane McCarthy/Human Rights Watch Who are we? We are called Human Rights Watch.

Webmail Friends & Exceptions Guide

Webmail Friends & Exceptions Guide Add email addresses to the Exceptions List and the Friends List in your Webmail account to ensure you receive email messages from family, friends, and other important

HEADS up. stop think connect

HEADS up stop think connect Stop.Think.Connect. TM is a national public awareness campaign aimed at increasing the understanding of cyber threats and empowering the American public to be safer and more

Safer Internet Day Quiz

Safer Internet Day Quiz Safer Internet Day 2014 is all about helping to create a better internet together. But do you make good decisions online? Test your internet safety knowledge by taking our Safer

Baldwin County Public Schools. Acceptable Use Policy

Introduction Baldwin County Public Schools Acceptable Use Policy Baldwin County Public Schools (BCPS) recognizes that access to technology in school gives students greater opportunities to learn, engage,

DIGITAL CITIZENSHIP QUIZ

1. Kelly is on Instagram and a boy she doesn t know begins to follow her and comment on her images. She should... A. Just go along with it (ignore it) B. Delete the follower C. Start a chat and get to

Hallett Cove South Primary School Communications/Network Use Policy

Hallett Cove South Primary School Communications/Network Use Policy The Communications/Network Use Policy ( Policy ) sets out the rights and responsibilities for computer and communications network users

Accounting Online. Course Description:

Kent Career / Technical Center Accounting Online Instructor: Mike Mitchell Phone: (616) 364-8421 ext. 2653 E-mail: mr_m@kentisd.net mikemitchell@kentisd.org Web Site: http://thetechcenter.org Course Description:

How Can I Get the Money Flowing? (Transcript of Lecture found at http://www.wealthbeyondreason.com/moneystuff.html)

How Can I Get the Money Flowing? (Transcript of Lecture found at /moneystuff.html) It seems to be a fact that when people start to learn about the Law of Attraction, the number one thing they want to attract

Forefront Spam Filtering

Forefront Spam Filtering What s Happening? W&L s incoming e-mail filtering system has switched from Digitar to Microsoft ForeFront as of about 6:00 a.m. on Tuesday, August 14. How Will This Affect You?

Email Basics. Creating your e-mail.

Email Basics Creating your e-mail. WHAT IS THIS CLASS? This class is a beginner s level, introductory course on basic email usage. We will cover topics such as creating an account, sending and receiving

Thinking about using a hidden camera or other equipment to monitor someone s care?

Thinking about using a hidden camera or other equipment to monitor someone s care? FEBRUARY 2015 We are the Care Quality Commission. Our job is to inspect health and social care services such as your local

Portmarnock Community School ICT and Social Media Expected Use Policy. June 2013

Portmarnock Community School ICT and Social Media Expected Use Policy June 2013 1.0 Introduction Portmarnock Community School recognizes that access to Information and Communication Technology (ICT) gives

When Your Child Has Been Abducted by a Stranger. If this is an emergency, CALL 911.

If this is an emergency, CALL 911. While this checklist will help guide the search for your child, it is important that all actions you take are done so in consultation with the police. Immediate Steps

Helping to keep your children safe online

Helping to keep your children safe online Chat speak how many of these do you know? gr8 BRB DEGT LMIRL POS KPC P911 PAL PAW PIR Adults often have anxieties about new media Everything that s already in

Appendix 1 2012 consumer fraud survey

Appendix 1 2012 consumer fraud survey 26 Australasian Consumer Fraud Taskforce: Results of the 2012 online consumer fraud survey Australasian Consumer Fraud Taskforce Online Survey 2012 1. Over the last

Internet Safety Kit. A wake-up call for safer surfing online for the young people in your life.

Internet Safety Kit A wake-up call for safer surfing online for the young people in your life. From the Polly Klaas Foundation Includes free download of Wired With Wisdom, an Internet safety program for

TeachingEnglish Lesson plans. Kim s blog

Worksheets - Socialising (3): Social networking TeachingEnglish Lesson plans Previous post Posted Friday, 25 th November by Kim Kim s blog Next post What I learned about social networking I used to think

A Publication of the GCPS Information Management Division

GCPS A Publication of the GCPS Information Management Division Gwinnett County Public Schools is committed to providing information related to student technology use in a manner that is clear, concise,

Brownsburg Community School Corporation Acceptable Use Policy 2012-2013

Introduction Brownsburg Community School Corporation Acceptable Use Policy 2012-2013 The Brownsburg Community School Corporation (BCSC) recognizes that access to technology in school gives students greater

Teach your child The Underwear Rule.

1. Teach your child The Underwear Rule. About one in five children falls victim to sexual violence, including sexual abuse. You can help prevent this happening to your child. Teach your child The Underwear

i-safe America Internet Safety Tips for Parents

i-safe America Internet Safety Tips for Parents Online predators are out there. They can infect your computer with viruses, they want to steal your personal information and possibly your identity, and

How health and care services should support people whose behaviour is very difficult.

How health and care services should support people whose behaviour is very difficult. This is an EasyRead version of: Positive and Proactive Care: reducing the need for restrictive interventions. What

STUDENT WEBMAIL. User Guide. Realise Your Potential

STUDENT WEBMAIL User Guide Realise Your Potential Email acceptable usage policy & safety tips Email is a wonderful tool for sending and receiving information quickly and securely to tutors, teachers or

Tips For A Profitable Real Estate Email Marketing Campaign

Tips For A Profitable Real Estate Email Marketing Campaign What is Email Marketing? As usual, we like to define the main term that we will be referencing throughout the article to ensure that we re all

High Speed Internet - User Guide. Welcome to. your world.

High Speed Internet - User Guide Welcome to your world. 1 Welcome to your world :) Thank you for choosing Cogeco High Speed Internet. Welcome to your new High Speed Internet service. When it comes to a

CYBERBULLYING TEACHER S GUIDE:

TEACHER S GUIDE: CYBERBULLYING LEARNING OBJECTIVES Students will understand the meaning of cyberbully. Students will learn to recognize different forms of cyberbullying. Students will learn different strategies

Ep #19: Thought Management

Full Episode Transcript With Your Host Brooke Castillo Welcome to The Life Coach School podcast, where it s all about real clients, real problems and real coaching. And now your host, Master Coach Instructor,

SPAM ARREST WORKS! Quick Start Enterprise Administrators. Take Control of Your Inbox. Protecting mailboxes since 2001

Page 1 of 6 Quick Start Enterprise Administrators Welcome to the Quick Start Guide (QSG) for Enterprise Account Customers. The aim and purpose of this guide is to provide a quick overview of what you need

Share Aware Lesson 2 - Lucy

Share Aware Lesson 2 - Lucy Class Key Stage 2 Time 40 mins Date October 2015 Learning Objectives Learning Outcomes Key Vocabulary Resources We are learning about online safety and how to access available

Sarah Smythe Youth Community Developer Western Ottawa Community Resource Centre. Genevieve Hupe School Resource Officer Ottawa Police Service

Sarah Smythe Youth Community Developer Western Ottawa Community Resource Centre Genevieve Hupe School Resource Officer Ottawa Police Service From the choices below, which screen name is the worst for

Quarantined Messages 5 What are quarantined messages? 5 What username and password do I use to access my quarantined messages? 5

Contents Paul Bunyan Net Email Filter 1 What is the Paul Bunyan Net Email Filter? 1 How do I get to the Email Filter? 1 How do I release a message from the Email Filter? 1 How do I delete messages listed

ACCEPTABLE/ RESPONSIBLE USE POLICY IIBE

ACCEPTABLE/ RESPONSIBLE USE POLICY IIBE The School Board provides technologies, including the internet, to promote educational excellence by facilitating resource sharing, innovation and communication.

was made, the message will sit in the BoxTrapper queue for 15 days (a selectable number, by you) for your potential review in case a mistake was

SpamBT - BoxTrapper Technology Processes spam on our mail servers - not on your computer! Server-side challenge-response email filtering tool BoxTrapper allows emails from senders on your whitelist to

SOCIAL NETWORKING SITES

YOUNG PEOPLE AND SOCIAL NETWORKING SITES A GUIDE FOR PARENTS, CARERS & TEACHERS ABOUT SOCIAL NETWORKING SITES Social networking sites such as Facebook, MySpace and Twitter, are very popular with children,

CyberbullyNOT Student Guide to Cyberbullying

CyberbullyNOT Student Guide to Cyberbullying WHAT IS CYBERBULLYING? Cyberbullies use the Internet or cell phones to send hurtful messages or post information to damage people s reputation and friendships.

FIRBANK GRAMMAR SCHOOL

FIRBANK GRAMMAR SCHOOL TECHNOLOGY GUIDELINES AND PROCEDURES FOR THE USE OF TECHNOLOGY STUDENTS Updated 2014 1 FIRBANK GRAMMAR SCHOOL Table of Contents POLICY FOR THE ACCEPTABLE USE OF TECHNOLOGY - students...

Los Angeles Unified School District Information Technology Division LAUSDnet Student Access

GENERAL INFORMATION Thank you for your inquiry regarding student access to LAUSDnet. Please read the following materials and carefully complete all forms accordingly. Make copies of the Acceptable Use

Grace Christian School Technology Acceptable Use Policy

Grace Christian School Technology Acceptable Use Policy Introduction Grace Christian School recognizes that access to technology in school gives students greater opportunities to learn, engage, communicate,

Related KidsHealth Links

Grades 6 to 8 Personal Health Series KidsHealth.org/classroom Teacher s Guide This guide includes: Standards Related Links Discussion Questions Activities for Students Reproducible Materials Standards

Protect Yourself. Who is asking? What information are they asking for? Why do they need it?

Protect Yourself Your home computer serves many purposes: email, shopping, social networking and more. As you surf the Internet, you should be aware of the various ways to protect yourself. Of primary

Cyber safety Parent Easy Guide 63

Cyber safety Parent Easy Guide 63 The online world is part of everyday life for many children and young people. It is a huge virtual playground where they can play, learn and socialise. It can be accessed

COMPUTERS & INTERNET SAFETY. Saint Francis Academy April 26, 2012

COMPUTERS & INTERNET SAFETY Saint Francis Academy April 26, 2012 HELLO! Mr. Michael Hoehl Pronounced Mr. Hale AGENDA Let s talk about the Internet! Challenges Trivia Safety Awareness Call to Action CHALLENGE

Guidelines for Preventing and Dealing with Bullying Issues

Guidelines for Preventing and Dealing with Bullying Issues Stapleford School aims to value all its members, to give all the opportunity to learn, act fairly and celebrate differences between individuals.

Predators will use information obtained from children to gain trust and friendship

1 We will be discussing several topics during this presentation, including online relationships, the importance of keeping personal information private, protecting your reputation, cyber bullying, and

SCRIPT Series: Stalked (Season 2) Version: 2/27/14 Julie D Aprile EP 2 Hannah Perryman

1. COLD OPEN COLD OPEN 2. SHE MADE FRIENDS WITH THE GIRL DOWN THE BLOCK. 3. Hannah Perryman STK202I006a 14:15:51:00 She was going to try to kill me, and you know what? She could possibly do it. 4. BUT

DON T BE FOOLED BY EMAIL SPAM FREE GUIDE. Provided by: Don t Be Fooled by Spam E-Mail FREE GUIDE. December 2014 Oliver James Enterprise

Provided by: December 2014 Oliver James Enterprise DON T BE FOOLED BY EMAIL SPAM FREE GUIDE 1 This guide will teach you: How to spot fraudulent and spam e-mails How spammers obtain your email address How

Know the Risks. Protect Yourself. Protect Your Business.

Protect while you connect. Know the Risks. Protect Yourself. Protect Your Business. GETCYBERSAFE TIPS FOR S MALL AND MEDIUM BUSINESSES If you re like most small or medium businesses in Canada, the Internet

Computer Security Self-Test: Questions & Scenarios

Computer Security Self-Test: Questions & Scenarios Rev. Sept 2015 Scenario #1: Your supervisor is very busy and asks you to log into the HR Server using her user-id and password to retrieve some reports.

Diocese of Orlando / Office of Catholic Schools Student Technology Responsible Use Policy 2015-2016

Diocese of Orlando / Office of Catholic Schools Student Technology Responsible Use Policy 2015-2016 1.0 Introduction St. Thomas Aquinas Catholic School recognizes that access to technology in school gives

TAVISTOCK COLLEGE POLICIES & PROCEDURES

TAVISTOCK COLLEGE POLICIES & PROCEDURES TITLE: ANTI CYBER BULYING POLICY MODEL POLICY STATEMENT This is not a Local Authority model policy Local changes have / have not been made to the model policy by

Mental Health Role Plays

Mental Health Role Plays Goals: To discuss various mental health issues and mental illnesses. To discuss stigma, support and treatment options surrounding mental health issues and mental illnesses. Requirements:

Self-Acceptance. A Frog Thing by E. Drachman (2005) California: Kidwick Books LLC. ISBN 0-9703809-3-3. Grade Level: Third grade

Self-Acceptance A Frog Thing by E. Drachman (2005) California: Kidwick Books LLC. ISBN 0-9703809-3-3 This Book Kit was planned by Lindsay N. Graham Grade Level: Third grade Characteristic Trait: Self Acceptance

E-MAIL FILTERING FAQ

V8.3 E-MAIL FILTERING FAQ COLTON.COM Why? Why are we switching from Postini? The Postini product and service was acquired by Google in 2007. In 2011 Google announced it would discontinue Postini. Replacement:

Cyber Safety Handbook 2014

Cyber Safety Handbook 2014 Mission & Vision Statements Mission To provide students with an excellent, all-round education in a Christian environment. Cricos No: 01645K Vision Woodcroft College aspires

See It Stop It Support Us

See It Stop It Support Us This is an EasyRead version of: See It Stop It Support Us by Hampshire County Council These people helped us with the book: Hampshire County Council Adult Services and Hampshire

BrightVisions Spam Filter User Guide

BrightVisions Spam Filter User Guide Version 3 Martin Harding Table of Contents Quickstart... 2 Understanding and using the BrightVisions Spam Filter quarantine reports.... 2 Logging on to the website

Table of Contents. 1. Basic Netiquette Pg. 3-4. 2. Copyright Pg. 5. 3. Plagiarism Pg. 6. 4. Privacy Pg. 6

Computer Ethics 1 Table of Contents Computer ethics is a term used to describe the ethical principles and moral dilemmas that you encounter in today s computer-based society. It makes us think about the

Security Guide. for electronic transactions. UniBank is a division of Teachers Mutual Bank Limited

Security Guide for electronic transactions UniBank is a division of Teachers Mutual Bank Limited Teachers Mutual Bank Limited ABN 30 087 650 459 AFSL/Australian Credit Licence 238981 Who We Are UniBank

Youth Online Behavior

Youth Online Behavior Created by: Andrea Pieters, Project Researcher, Youth and Education Christine Krupin, Project Researcher, Youth and Education June 1, 2010 Harris Interactive 6/21/2010 1 Methodology

2010 Middle School Internet Safety Survey Results

When you are online, people can say whatever they want. ~ 8th Grader A friend pressured me to tell her my password. ~ 5th Grader Plainview Old Bethpage Central School District 21 Middle School Internet

Digital Citizenship Lesson Plan

Digital Citizenship Lesson Plan This course is to help people to understand how to use the Internet in a safe, productive way. Additional resources and links are available on the TechTECS website. http://techtecs.com/digital-citizenship

Spam Management. Manage your FOPE Spam Quarantine

Spam Management Alverno College uses two tools for email spam management: Microsoft s Forefront Online Protection for Exchange (FOPE) filters spam before it reaches your inbox. FOPE will send you periodic

WISE Online: An Internet and Mobile Phone Guide. http://esafety.ngfl-cymru.org.uk

WISE Online: An Internet and Mobile Phone Guide http://esafety.ngfl-cymru.org.uk File sharing and Copyright Everyone loves to file share to get music files. But here are some points to take note of: Downloading

FY 2010 800 Number Caller Survey Questionnaire

GENERAL INTRODUCTION FY 2010 800 Number Caller Survey Questionnaire Hello, my name is [first and last name]. I work for Synovate and I'm calling on behalf of the Social Security Administration. We are