Diversity and Inclusion Leadership Seminars
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1 The 2013 Diversity and Inclusion Leadership Seminars Inclusive Multicultural Competency, Sensitivity and Performance Measurement April 1 2, 2013, Pacific Gas & Electric Headquarters San Francisco, CA - Day - Day One: Strategic Inclusive Workforce Impact: Channeling Cultural Competency and Sensitivity Two: Aligning and Assessing Communication Styles for Improved Management Development
2 Strategic Inclusive Workforce Impact: Channeling Cultural Competency and Sensitivity Monday, April 1, 2013 Day One registration and continental breakfast 8 9 am general session a 9:15 10:45 am Inclusion as a Business Strategy A new strategy to realize talent investment is needed. Managers need to cultivate a workplace culture that emphasizes inclusion, offers inclusive leadership and communication practices to foster innovative ideas, and enables diverse voices. In this session, you will define inclusive behaviors, contrast and compare workplace conditions that foster or diminish inclusion, and review research demonstrating the ROI from inclusive leadership. Maria Hernandez, Ph.D., Executive Adjunct Consultant, InclusionINC Robin Terrell, Executive Adjunct Consultant, InclusionINC general session b 11 am 12:15 pm Multicultural Data for Gaps and Strategic Impact In this session, you will learn from two leaders from Cardinal Health. You will gain insight to expand your own perception and current level of competency gathered from their data/metrics which has been used to affect the culture of inclusion in their organization, with a focus on multicultural. Aida Sabo, Vice President, Diversity/Inclusion, Cardinal Health Barbara Hess, Senior Consultant HR, Cardinal Health general session c 1:30 2:30 pm Hidden Disabilities in the Workplace: A Multicultural Challenge A conservative estimate is that 10 15% of individuals have a hidden disability, which implies that any company already employs some of these individuals even if the employees have not disclosed, or are even diagnosed. Asperger s Syndrome (AS) is one such condition that could fall within this category. In this session you will learn about the challenges and benefits AS presents to companies. Michael John Carley, Executive Director, ASTEP Call Customer Service at
3 general session d 2:30 3:30 pm Positive Organizational Climate: A Successful Approach to Revealing, Accepting and Addressing Realities The term Diversity is overused and narrowly defined. In this session, you ll experience how Florida Blue s Diversity Team responded boldly when asked to explore the company s culture that senior leaders may not experience. You will be able to reframe your work by incorporating storytelling, imagery and undeniable data towards positive culture change. Matt Keys, Cultural Competence and Diversity Leader, Florida Blue general session e 3:30 5 pm Introvert/Extrovert: How Communication Styles Affect Inclusion Many leaders do not leverage the talents of their entire workforces because they don t recognize differences in temperament associated with a significant, yet rarely talked about, dimension of diversity; i.e., an introverted or extroverted temperament. No one is either completely introverted or extroverted. You will examine neuroscience research that reveals differences, and learn strategies for enabling such employees to be at their best and thrive. Pearl J. Alexander, Esquire, Senior Director, People Strategies Georgia Institute of Technology Cheryl O. Cofield, Esquire, Director, Culture, Diversity & Inclusion Georgia Institute of Technology Aligning & Assessing Communication Styles for Improved Management Development Tuesday, April 2, 2013 Day Two registration and continental breakfast 8 9 am general session a 9:15 10:30 am Intra-Cultural Dimensions within Asian Americans and Pacific Islanders Cultures How do differences among diverse Asian Americans and Pacific Islanders populations evidence themselves? How can we ensure we do not generalize, and instead respect the multiplicity of individuals and their relationship among others within any diverse workplace? You will identify how sub-groups within any culture differ and what you can do to adapt your own actions to be inclusive of those differences. Daphne Kwok, Executive Director Asians & Pacific Islanders with Disabilities of California
4 general session b 10:45 am noon Leveraging Latinas in the Workplace: Understanding Latinas Unique Cultural Identity and Attributes and its Impact on Professional Mobility Latinas are among those workers afforded the fewest opportunities in the workplace. This may result from cultural ideology that can hamper success, undervalue contributions, as well as lack of understanding. You will learn about attributes associated with Latinas that can help them individually prosper and help you remain competitive. Rose Guilbault, Vice President, Corporate Affairs, AAA Northern CA, Nevada & Utah and Author, The Latina s Guide to Success in the Workplace networking luncheon noon 1:30 pm general session c 1:30 2:45 pm A Heritage for Diversity and Engagement, ERGs, and Accountability An engaged employee is involved in and enthusiastic about work and acts to further an enterprise s interests, vision, and mission. Employee Engagement is a measurable degree of positive or negative emotional attachment to the workplace and willingness to learn. PG&E s Employee Resource Group members have higher engagement scores than the general employee population. You will learn how PG&E is linking ERGs, engagement,learning and workforce plans owned by the lines of business to drive positive business performance and results. Joyce Ibardolasa, Director, Performance and Inclusion, PG&E Sue Mallah, Senior Diversity Consultant, PG&E general session d 3 4:15 pm Relationship Building Across Your Workplace Leveraging cultural competence to build deep, lasting relationships with your business partners can make all the difference between impactful results and mediocre results for your internal and external customers and colleagues. Learn how the Global Fund created an organization whose focus is to build relationships, enhance communication and improve collaboration to advance women. Lessons learned will be discussed to produce meaningful results. Elaine Martyn, Vice President of Development, Global Fund for Women general session e 4:30 5 pm Applied Learning Reflections on Day One and Day Two Call Customer Service at
5 Registration Information Online Phone :30 am to 5:30 pm ET Monday through Friday The 2013 Diversity and Inclusion Leadership Seminars Dates: April 1 2, 2013: Pacific, Gas & Electric Headquarters, San Francisco, CA April 1, 2013: Strategic Inclusive Workforce Impact: Channeling Cultural Competency and Sensitivity ( ) April 2, 2013: Aligning and Assessing Communication Styles for Improved Management Development ( ) Registration per day Associates $1,035 Non-Associates $1,135 Registration for both days Associates $1,863 Non-Associates $2,043 Hotel Accommodations Fees do not include hotel accommodations. For a listing of local hotels, please contact customer service. Pacific Gas & Electric Headquarters 77 Beale Street San Francisco, CA Cancellation Policy Full refund until three weeks before the meeting. $500 administration fee up to two weeks before the meeting. No refund after two weeks before the meeting. Confirmed registrants who fail to attend and do not cancel prior to the meeting will be charged the entire registration fee. Team Discounts per person For a team of three or more registering from the same company at the same time, take $300 off each person s registration. One discount per registration. Multiple discounts may not be combined. Printed on New Leaf Insight (FSC ), which is made with 100 percent recycled fiber and 100 percent post-consumer waste, processed chlorine free, and designated Ancient Forest Friendly TM. Printed and bound by Sheridan Printing, Inc., Alpha, NJ, an FSC -certified printer. No films or film-processing chemicals were used in the printing. The Conference Board and the torch logo are registered trademarks of The Conference Board, Inc. Program subject to change. March 2013
6 The 2013 Diversity and Inclusion Leadership Seminars Inclusive Multicultural Competency, Sensitivity and Performance Measurement April 1 2, 2013 Pacific Gas & Electric Headquarters, San Francisco, CA Monday, April 1 Strategic Inclusive Workforce Impact:Channeling Cultural Competency and Sensitivity Tuesday, April 2 Aligning and Assessing Communication Styles for Improved Management Development The Conference Board 845 Third Avenue, New York, NY Promotion Code
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