CRM/SharePoint Developer
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1 Position Description CRM/SharePoint Developer March 2014 Full time Employment 37.5 hours per week 6 month fixed term contract Melbourne East General Practice Network (ABN ) trading as the Inner East Melbourne Medicare Local X:\Administration\Human Resources\TEMPLATES\HR Templates 2012\Position Description - NEW Template docx Page 1
2 Introduction Organisational Context: The Inner East Melbourne Medicare Local (IEMML) mission is to optimise the health of the local community and achieve measurable health outcomes. Through a network of primary health care providers, it promotes and delivers optimal continuing health care to a population of over 600,000 residents in the eastern suburbs of Melbourne. Melbourne East GP Network is proud to be one of the first Victorian organisations to successfully become a Medicare Local. Since 1993 it has had a vision for enhanced community and primary care innovation, being a dynamic network delivering leadership in primary health care. Now trading as Inner East Melbourne Medicare Local it will continue to deliver the existing services and supports to GP s and expand the provider support role across a much wider spectrum of professional service providers, encompassing the full gamut of providers contributing to the provision of primary care to patients. Servicing the municipalities of Boroondara, Manningham, Monash and Whitehorse, IEMML is responsible for driving improvements in general practice and primary health care to ensure that services are better tailored to meet the needs of local communities. As part of its vision, IEMML has developed a strategic plan to deliver enhanced primary health care across a number of areas including after-hours care, aged care services, mental health and ehealth. To assist in the delivery of this plan, IEMML seeks an energetic and innovative person committed to improving community health outcomes and an interest in supporting local GPs and other primary healthcare service providers. Position Summary The position has as its key responsibilities: Build, support and maintain IT solutions as provided by the Solutions Architect with the guidance of the Data Manager. Participate in the development of new I.T opportunities for IEMML and its stakeholders. Production of documentation, specifications or training materials to support IEMML projects and solutions. Deliver projects within timelines while adhering to quality standards and best practice methodologies. To act as an ambassador for IEMML and actively promote the ML Data concept. c:\users\ucamdzic\desktop\position description - crm sharepoint developer docx Page 2
3 Key Selection Criteria Qualifications/Technical Expertise: Relevant tertiary qualifications in information technology or a related field or relevant professional experience. Minimum 3 years developing commercial applications in SharePoint and CRM Working with Microsoft SQL 2008/ including stored procedures, complex queries, functions + triggers Understanding of Object Oriented (OO) Design and Programming A proven track record in developing, delivering and supporting enterprise software, including; N-Tier system, Multi-user database systems, Multi-threaded applications Police Checks may be required for this role incumbents agree to this as part of their employment. Personal Qualities: Ability to learning new technologies quickly. Ability to work independently and as part of a team to achieve organisational goals. Good communication and interpersonal skills. Good problem solving skills. Pro-active. Reliable car and driver s license. Self-motivated. Well-developed organisational and time management skills. Knowledge and Skills: Demonstrated experience in: o SharePoint o CRM o SQL Programming and ETL processing o XML Desirable knowledge in: o Agile software development methodology o Attaché Financial Application o Business Intelligence Development o C# Web, WinForms or Windows Services c:\users\ucamdzic\desktop\position description - crm sharepoint developer docx Page 3
4 o Cloud Development o CSS o DevExpress o HTML o MVC 3/4 o Nintex o QlikView o Red Gate SQL tools o ReSharper o SSIS Duties, Responsibilities and Tasks Key Responsibilities: Work with the Information Solutions team to develop, support and implement new and existing solutions to meet the needs of the business. Maintain SharePoint and CRM applications Support the existing BI reporting solution, including the creation of new report structures to support stakeholders. Liaise with and facilitate the use and access to relevant IT solutions by all relevant internal and external stakeholders. Produce documentation, specifications and training materials to support the data warehouse and BI interface. Manage the delivery and testing of technical components as required by IEMML and the Information Solutions team. Troubleshoot and solve issues relating to the role out of the ML Data concept to partner agencies. Participate in data auditing and quality improvement measures to ensure data integrity. Activity participate in any projects that enable IEMML to deliver high quality IT solutions to their stakeholders. c:\users\ucamdzic\desktop\position description - crm sharepoint developer docx Page 4
5 Management and Administration: Participate in staff support meetings. Ensure maintenance of professional standards of activities. Develop and undertake appropriate evaluation activities. Participate in ongoing development of activities. Participate in staff performance appraisal. Other duties as required. Key Relationships: Reports to: Solutions Architect Remuneration and Benefits This position is a 6 month fixed term full time contract (37.5 hours per week). Salary is dependent on qualifications and experience. Generous salary packaging is available. Superannuation contribution is currently 9.25% of gross salary. Reimbursement for travel costs is paid for mileage incurred whilst on business (based on rates as prescribed by the Australian Taxation Office). Accountability Accountable to the Manager, Information Solutions. Position reports to the Solutions Architect. PD Version Update Title Date Incumbent Signature c:\users\ucamdzic\desktop\position description - crm sharepoint developer docx Page 5
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