CENTRAL TEXAS COLLEGE SYLLABUS FOR HITT 2166 PRACTICUM MEDICAL BILLING AND CODING. Semester Hours Credit: 3 OFFICE HOURS:

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1 I. INTRODUCTION CENTRAL TEXAS COLLEGE SYLLABUS FOR HITT 2166 PRACTICUM MEDICAL BILLING AND CODING Semester Hours Credit: 3 INSTRUCTOR: OFFICE HOURS: A. Practical, general workplace training supported by an individualized learning plan developed by the employer, college, and student. B. This is a required course in the Medical Coding and Billing certificates. You will be required to demonstrate proficiency in the skills learned in this course in the internship or practicum courses. C. This course in conjunction with other appropriate courses prepares students to enter the health related career fields. D. Experience with medical terminology, anatomy and physiology, and keyboarding and document formatting skills recommended. E. Alphanumeric coding used throughout this syllabus denotes integration of SCANS occupational competencies (C1, etc.) and foundation skills (F1, etc.). II. LEARNING OUTCOMES Upon successful completion of Practicum Medical Billing and Coding, the student will: A. Apply the theory, concepts, and skills involving specialized materials, tools, equipment, procedures, regulations, laws, and interactions within and among political, economic, environmental, social, and legal systems associated with the occupation and the business/industry (Medical Billing and Coding). (C1, C3, C4, C5, C6, C7, C9, C10, C11, C13, C15, C17, C18, C19, C20, F1, F2, F3, F5, F6, F8, F10, F11, F12, F13, F14, F15, F16, F17) B. Demonstrate legal and ethical behavior, safety practices, interpersonal and teamwork skills, and appropriate written and verbal communication skills using the terminology of the occupation and the business/industry (Medical Billing and Coding). (C1, C3, C4, C5, C6, C7, C9, C10, C11, C13, C15, C17, C19, C20, F1, F2, F3, F5, F6, F8, F10, F11, F12, F13, F14, F15, F16, F17) January 1, 2014

2 III. INSTRUCTIONAL MATERIALS The instructional materials identified for this course are viewable through IV. COURSE REQUIREMENTS A. Reading Assignments: To be successful in this course, you must read and study the textbook. Chapter assignments will be made with each lesson, and you are expected to complete all the work in the chapters including chapter review exercises. Even though you may not be required to turn all work in for grading, you are still responsible for the material covered in the exercises. B. Class Assignments: Assignments must be completed by the due date to receive credit for the assignment. Assignments may include a. Chapter exercises b. Coding theory exercises c. Practical coding/billing exercises C. Class Performance: All work must be completed using a computer or word processor. Assignments must be turned in to the instructor by the due date. LATE WORK IS NOT ACCEPTED. Students enrolled in distance learning courses are expected to maintain constant progress throughout the course. Failure to do so may result in the student being administratively withdrawn by the instructor. V. EXAMINATIONS A. There will be exams (quizzes) to accompany the chapters/lessons of the course. These exams will cover information in the reading assignments, chapter exercises, and the class assignments. The majority of exam questions will be objective-type and/or scenario-based. B. Mandatory dates for completion of the lessons, including the quizzes, will be announced in the schedule provided in the online syllabus. VI. SEMESTER GRADE COMPUTATION A. Exams/Tests 40% B. Class Assignments/Practicum Project 60% Total 100% For this course to be used to satisfy the requirements for an Office Technology certificate, the student must make at least a grade of C. The student may repeat the course until he or she achieves a grade of C or better. HITT

3 VII. NOTES AND ADDITIONAL INSTRUCTIONS A. Course Withdrawal: It is your responsibility as a student to officially drop a class if circumstances prevent attendance. Any student who desires to, or must, officially withdraw from a course after the first scheduled class meeting must file an Application for Withdrawal or an Application for Refund. The withdrawal form must be signed by the student. Application for Withdrawal will be accepted according to the following schedule Friday of 3 rd week for 5-week courses Friday of 4 th week for 6-week courses Friday of 6 th week for 8-week courses Friday of 7 th week for 10-week courses Friday of 9 th week for 12-week courses Friday of 12 th week for 16-week courses The equivalent date (75% of the semester) will be used for sessions of other lengths. The specific last day to withdraw is published each semester in the Schedule Bulletin. Students who officially withdraw will be awarded the grade of "W," provided the student's attendance and academic performance are satisfactory at the time of official withdrawal. Students must file a withdrawal application with the College before they may be considered for withdrawal. A student may not withdraw from a class for which the instructor has previously issued the student a grade of "F" or "FN" for nonattendance. B. Administrative Withdrawal: Results when a student is absent an excessive number of times as defined in the current Central Texas College catalog and/or other published amendatory documentation. In such a case, the student is dropped from the course with a grade of F. Under Section of the Texas Education Code, an institution of higher education may not permit a student to drop more than six courses, including any course a transfer student has dropped at another institution of higher education. This statue was enacted by the State of Texas in spring 2007 and applies to students who enroll in a public institution of higher education as first-time freshmen in fall 2007 or later. C. Incomplete Grade: In keeping with College policy, the instructor may grant an incomplete grade in cases in which the student had completed the majority of the course work, but because of extenuating circumstances, is unable to complete the requirement for the course. Prior approval from the instructor is required before the grade of IP is recorded. Deadline for changing the IP grade is 110 days after the HITT

4 scheduled end of the course. An IP grade can be replaced with the student s actual grade, including an F; but it may not be replaced with a W. At the end of the 110 calendar days if the student has not completed the remaining coursework as required by the instructor, the IP will be converted to an FI and appear as an F on the student s official transcript. D. Cellular Phones and Beepers: Cellular phones and beepers will be turned off while the student is in the classroom or laboratory. E. Americans With Disabilities Act (ADA): Disability Support Services provides services to students who have appropriate documentation of a disability. Students requiring accommodations for class are responsible for contacting the Office of Disability Support Services (DSS) located on the central campus. This service is available to all students, regardless of location. Explore the website at for further information. Reasonable accommodations will be given in accordance with the federal and state laws through the DSS office. F. Instructor Discretion: The instructor reserves the right of final decision in course requirements. G. Civility: Individuals are expected to be cognizant of what a constructive educational experience is and respectful of those participating in a learning environment. Failure to do so can result in disciplinary action up to and including expulsion. H. Scholastic Honesty: All students of the Office Technology program are required and expected to maintain the highest standards of scholastic honesty in the preparation of all work and in examinations. Each student should avoid: 1. Plagiarism: the taking of passages or ideas from writings of others without giving proper credit to the source. 2. Collusion: working together with another person in the preparation of work unless such joint preparation is specifically approved in advance by the instructor. 3. Cheating: giving or receiving information on an examination, homework, or projects. 4. Students found guilty of scholastic dishonesty are subject to the Office Technology Department s disciplinary action and CTC s disciplinary committee; in addition, students are subject to having credit for courses canceled. HITT

5 VIII. COURSE OUTLINE A. Lesson 1: The Health Care Professional, the Practicum and the Portfolio 1. Learning Outcomes: Upon completion of Lesson 1, the student will achieve a. Delineate the criteria for a health care professional. b. Discuss the importance of health care workers. c. Identify the purpose and benefits of a practicum. d. Discuss the value of keeping a journal during a practicum. e. Define the term protocol. f. Identify items to be included in the final portfolio. d. CCA/CPC Certification Exam Review 3. Lesson 7 Outline: a. Practicum Guidelines b. The Lesson Log and Journal c. Final Portfolio Contents B. Lesson 2: The Health Care Industry and Your Role 1. Learning Outcomes: Upon completion of Lesson 2, the student will achieve a. List benefits of working in the health care industry. b. Delineate soft skills and hard skills. c. Discuss significant trends and issues in health care. d. Define and explain relevant importance in health care of these terms: continuous quality improvement and sentinel event. e. List two advantages and disadvantages of electronic medical records. g. Apply accurate coding and billing principles. h. Assign reimbursement methodologies. HITT

6 d. CCA/CPC Certification Exam Review 3. Lesson 2 Outline: a. Working in Health Care b. Health Care in the United States c. Where the Worker Fits into Health Care C. Lesson 3: Your Work Ethic and Performance 1. Learning Outcomes: Upon completion of Lesson 3, the student will achieve a. Define and explain the relative importance of competence, scope of practice, interdependence, systems perspective, critical thinking. b. Delineate the characteristics of a strong work ethic. c. Discuss the importance of confidentiality and HIPAA. d. Specify how a good employee should represent the employer. e. Outline the performance evaluation process from the employer and employee perspective. f. Apply accurate coding and billing principles. g. Assign reimbursement methodologies. a. Practicum Journal/Training Log b. Practicum Project/Portfolio c. CCA/CPC Certification Exam Review d. Abstracting/Coding Cases 3. Lesson 3 Outline: a. A Strong Work Ethic b. Commitment to the Employer c. Performance Evaluation D. Lesson 4: Personal Traits of the Health Care Professional 1. Learning Outcomes: Upon completion of Lesson 4, the student will achieve a. Define and explain the relative importance of character, personal values, ethics, and morals to the professional in the workplace. b. Explain the differences in ethics and morals and relate ethics and dishonesty in the life of the professional. c. Delineate dishonesty and fraud as they apply in the work setting. d. List examples of complex, ethical, moral, and legal dilemmas for the health professoinal. HITT

7 e. Apply accurate coding and billing principles. f. Assign reimbursement methodologies. d. CCA/CPC Certification Exam Review 3. Lesson 4 Outline: a. Character and Values b. Personal Traits c. Ethical, Moral, and Legal Dilemmas E. Lesson 5: Relationships, Teamwork, and Communication Skills 1. Learning Outcomes: Upon completion of Lesson 5, the student will achieve a. Discuss the concepts of interdependence and loyalty and list ways to strengthen relationships at work. b. Explain the perception of teamwork, citing examples of types of workplace teams. c. Define and explain the relationship of the terms inclusive, consensus, and conflict resolution in the workplace setting. d. Give the meaning of courtesy, etiquette and manners at work. e. Discuss the styles of communication and the impact of each among co-workers. f. Apply accurate coding and billing principles. g. Assign reimbursement methodologies. a. Practicum Journal/Training Log b. Practicum Project/Portfolio c. CCA/CPC Certification Exam Review d. Abstracting/Coding Cases 3. Lesson 5 Outline: a. Interpersonal Relationships b. Teams and Teamwork c. Communications Skills F. Lesson 6: Cultural Competence and Patient Care HITT

8 1. Learning Outcomes: Upon completion of Lesson 6, the student will achieve a. Explain five examples of diversity including age and gender. b. Define and explain these terms and how they relate in the health care setting: culture, bias, disparities. c. List generational differences and how these might affect health care work. d. Describe types of health care customers and how their satisfaction is measured. e. Explain good customer service for hospital patients. f. Apply accurate coding and billing principles. g. Assign reimbursement methodologies. d. CCA/CPC Certification Exam Review 3. Lesson 6 Outline: a. Cultural Diversity b. Working with the Patient c. Working with Staff, Guests, and Vendors G. Lesson 7: Professionalism and Your Personal Life 1. Learning Outcomes: Upon completion of Lesson 7, the student will achieve a. Define and explain these terms and how they relate to the success of health care workers: personal skills, professional and personal image image, stereotypes, personal habits, good grammar and vocabulary skills. b. Discuss the importance of professionalism at all times. c. Define and explain these personal management strategies in relation to the health care worker: management skills; time management skills; personal financial management skills; stress management techniques; and adaptive skills. d. Apply accurate coding and billing principles. e. Assign reimbursement methodologies. a. Practicum Journal/Training Log HITT

9 b. Practicum Project/Portfolio c. CCA/CPC Certification Exam Review d. Abstracting/Coding Cases 3. Lesson 7 Outline: a. The Personal Image b. Health and Wellness of the Employee c. Management Skills of the Professional H. Lesson 8: Employment, Leadership, and Career Development 1. Learning Outcomes: Upon completion of Lesson 7, the student will achieve a. List job source information. b. Describe four characteristics of a professional résumé and how to complete thejob applciation form. c. Explain why employers use pre-employment assessments. d. Describe five ways to present a professional image during a job interview. e. Discuss four characteristics of effective leaders. and how to develop leadership skills. f. List benefits of joining a health care professional association along with resources for professional development. g. Discuss the benefit of having a career plan. h. Define role model and mentor and explain the difference. i. Apply accurate coding and billing principles. j. Assign reimbursement methodologies. d. CCA/CPC Certification Exam Review 3. Lesson 8 Outline: a. Finding the Right Job b. Showing Leadership Potential c. Developing a Career HITT

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