How To Be A Deputy Executive Director Of The Housing Authority Of Daytona Beach

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1 POSITION DESCRIPTION DEPUTY EXECUTIVE DIRECTOR DATE: REVISED DATE: REPORTS TO: Executive Director / CEO POSITION SUMMARY: This is a responsible professional level position which includes the day to day management of core programs, public relations, and maintains direct contact with the Executive Director. Responsible to the Executive Director / CEO for the day-to-day supervisory work involved in planning, coordination, and management of the Housing Authority's core programs of affordable housing (Public Housing) dwelling units and assisted housing (HCV Program / VASH), as well as, LIHTC properties. Direct Supervision is exercised over the Assistant Deputy Director and general supervision over all other subordinate employees of the Housing Authority. Work is performed with independence of actions based on specific guidelines set by the Housing Authority of Daytona Beach, the general supervision of the Executive Director / CEO, and is reviewed primarily through conferences, review of reports, and evaluation of results obtained. ESSENTIAL FUNCTIONS: 1. Supervises daily activities of the Community Managers. 2. Meets regularly with Resident leaders in each community to discuss problems and implement solutions to problems concerning Housing Management. 3. Participates in management training programs and must hold monthly supervisory and safety training programs. 4. Insures the collection of rent and other charges, and the calculation of rent adjustments, are within Housing Authority's policy and HUD regulations. 5. Follows up and takes immediate corrective action on delinquent accounts. 6. Receives and brings tenant complaints concerning Housing Management activities to a satisfactory conclusion.

2 7. Responsible for reviewing and interpreting all HUD PIH Notices; 8. Distributing summary of HUD PIH Notices to Executive Director / CEO, department heads and all applicable staff; 9. Is receptive to board member ideas and suggestions; 10. Makes sound recommendations to Executive Director / CEO for board action; 11. Maintains a friendly courteous attitude toward board members, staff, clients, and stakeholders. 12. Facilitates the decision-making process for the board; 13. Accepts board criticism as constructive suggestions for improvement; 14. Gives constructive criticism in a professional manner; 15. Follow up on all problems and issues brought to his/her attention; 16. Provides guidance and monitors contractors (legal, policy, newspaper, media, etc.) 17. Encourages staff development and deals with staff honestly and fairly; 18. Reviewing and verifying program activities and reporting to Executive Director of the status of each; 19. Attending meetings and conferences when requested on behalf of the Executive Director; 20. Assisting Executive Director and administrative staff in development of new programs and the submission of new contracts; 21. Providing directorship in programs that may be assigned to the position; 22. Providing agency direction during absence of Executive Director; 23. Other tasks as necessary to successfully administrate the agency programs. 24. Carries out departmental policies relating to employees, tenant relations, rent collections, tenant charges, and various areas of Housing Management activities.

3 25. Maintains the conventional housing records, reconciling the number of insured units are in agreement with Housing Authority's active unit records. RELATED DUTIES AND RESPONSIBILITIES: 1. Follows up each legal action in each area concerning Housing Management. 2. Compiles and submits statistical reports to the Executive Director as required. 3. Insures Maintenance functions are responsive to housing needs and that Maintenance views Housing Management as their customer. 4. Prepares a variety of reports, letters, memos, and directives as required by the Housing Authority and federal law. 5. Assists the Purchasing/Maintenance Supervisor with Maintenance planning and Maintenance emergencies. 6. Oversees the activities of the property site offices. 7. Oversees the preparation of the budget estimates and makes recommendations for housing project programs. 8. Coordinates resident accounting with the Accounting Department. 9. Makes periodic inspections of offices and housing projects operated by the Housing Authority. 10. Keeps Executive Director informed of all significant developments in the area of responsibility. 11. Oversees the computer input activities of the property site offices. 12. Make routine walks throughout the properties. 13. Attending meetings and social functions in place of Executive Director. 14. Periodical checking of drug police foot patrols. 15. Established budgetary controls with the area offices.

4 16. Performs other reasonably related duties as assigned by the Executive Director as required. 17. Participate in the development and implementation of the operating budget for each program administered by agency. 18. Oversee the procurement of goods and service to ensure we are in compliance with policies and procedures at all levels of government. 19. Act as the liaison between IT personnel and vendor and coordinate the development and implementation of new hardware/software, and perform routine system tasks. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: 1. Thorough knowledge of modern principles and practices of housing management. 2. Thorough knowledge of the federal and state laws and city ordinances governing public and other subsidized housing programs, including health and fire regulations, landlord-tenant relationships, leasing of property, and evictions. 3. Thorough knowledge of and a sympathetic understanding of principles underlying the Federal public housing law. 4. Ability to plan and supervise the work of others. 5. Good knowledge of the various places of municipal government that are closely related to public housing. 6. Initiative in the solution of complex and involved housing management problems. 7. Must have good professional judgment; 8. Must be able to work in a formal office setting, work on-site, and work from an Area office. 9. Serving at the discretion of the Executive Director; 10. Providing support to staff and assisting in training;

5 11. Computer knowledge and office skills; REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: (Continued) 12. Excellent supervisory and public relation skills; 13. Self-starter and motivator to assist staff; 14. Staff development skills; 15. Professional dress and appearance; 16. Strong supervisory skills; 17. Grant writing and program administrative experience. 18. Must be able to communicate with confidence, patience, and concern. 19. Must maintain an effective working relationship with subordinates, superiors, tenants, vendors, and social service agencies. 20. Ability to interpret and make independent decisions based on policy guidelines established by the Housing Authority and the Department of Housing and Urban Development. 21. Ability and willingness to comprehend diverse ethnic or cultural points of view without personal bias in a problem solving situation. PHYSICAL REQUIREMENTS: 1. Ability to travel within and out of the region; 2. Flexible Hours; 3. Ability to lift up to thirty pounds. EDUCATION AND EXPERIENCE: 1. Graduation from an accredited college or university with Bachelor's Degree in Business or Public Administration or related field, which provides the required knowledge, skills and abilities of the position.

6 2. Ten years of experience in public housing in a responsible position including supervisory experience of more than three operative level employees. 3. Excellent oral and written communication presentation skills, bilingual helpful. 4. Excellent credit references, be bonded and pass security check. SPECIAL REQUIREMENTS: 1. Must have a valid Florida motor vehicle operator's license. 2. Must be bondable. 3. Certification as a Public Housing Manager. Employee Signature Date Department Head/Supervisor