Shell Recruitment Day. Graduate Briefing Pack

Transcription

1 Shell Recruitment Day Graduate Pack

2 Contents Introduction About the Shell Recruitment Day Shell careers Background A walk through the Shell Recruitment Day What happens next? Appendices 1. Travel and local information 2. Expenses 3. SRD venue 4. Accommodation 5. Pre-SRD event 6. Key contacts 7. On the day 8. SRD exercises 9. After the SRD

3 About the Shell Recruitment Day Congratulations on being invited to join a Shell Recruitment Day (SRD), and thank you for agreeing to take the time to find out more about what Shell can offer you. As one of the routes into Shell, our Recruitment Days give us a chance to see you in action, assessing you across a variety of different work scenarios and observing how well you demonstrate the key competencies we re looking for. The day gives you the opportunity to show us your potential and will help you decide if Shell is the right company for you. During the SRD, you will participate in a range of activities. The day includes exercises, interviews and a group discussion enabling you to find out how well you cope in different business scenarios and assess your potential for business or technical leadership. It is a chance for us to observe you in action. Upon a successful performance at the SRD, we will endeavour to find a suitable graduate opportunity for you within the Shell Group, and determine whether we will be able to make you a formal offer of employment. We look forward to meeting you and wish you every success in your journey with Shell. Pack contents This pack provides you with an overview of the event, its purpose and more information about the people who will be involved during the day. It contains: An overview of the event Information on who you will meet on the day and the different exercises you will take part in Information and preparation forms for the technical presentation and technical interview if you have applied for a technical role you will need to complete a technical presentation OR technical interview. Both require preparation before the SRD. Travel information and directions Before the Shell Recruitment Day Travel and expenses We will reimburse you for the cost of any reasonable or predefined expenses as long as you can provide receipts. In some cases, Shell will make travel arrangements for you. Please see appendix 1 for information on making your travel arrangements, appendix 2 for information on the reimbursement of expenses, and appendix 3 for information on the SRD venue. Pre-Shell Recruitment Day events Events may be scheduled for the afternoon/evening before your SRD. To find out if an event is scheduled prior to your SRD, and for more details, see appendix 5. Dress code Smart/business dress is recommended for the SRD (no jeans, t-shirts, trainers or sportswear). Safety information At Shell we care about your safety and are committed to ensuring that Health, Safety, Security and Environment (HSSE) features as a key element of our recruitment and learning events. With this in mind, we have produced some safety advice to help you stay safe during your visit. Please be sure to read our safety guidance. Queries If you have any queries please us on: careers@shell.com Shell is an Equal Opportunity Employer If you require an accommodation, any reasonable adjustments or special assistance for the Shell Recruitment Day, please contact us on: careers@shell.com Please read through this pack carefully to ensure you complete all the necessary paperwork before attending the SRD.

4 About the Shell Recruitment Day Shell careers A career with Shell is not your average day job it s your chance to join a company that tackles real world problems, like how we will meet the world s energy demands over the next half century. The world will need vast amounts of extra energy in the coming decades to reduce poverty and to meet growing global demand. How that energy is delivered will matter to all of us, to our children and our grandchildren. Energy will need to be produced in environmentally and socially responsible ways, including dealing with greenhouse gas emissions. This is the energy challenge and Shell is committed to playing its part in building a responsible energy future. We are looking for creative, motivated individuals who can be positive about the benefits of energy and apply creative, persistent, problem solving to meet this challenge. Background Why do we hold a Shell Recruitment Day? Attending a Shell Recruitment Day gives us a chance to see you in action, assessing how you handle a variety of different work scenarios, observing how well you demonstrate the key competencies we re seeking. It s a two-way process, because it s also your opportunity to find out about Shell and see if we are a good fit for your career aspirations and ambitions. What are we looking for? While your academic record was one of the reasons we invited you to attend an SRD, our experience has shown that excellent qualifications alone are rarely sufficient to be successful within a company as challenging, diverse and global as Shell. We ve identified the qualities that we believe are critical to high performance in Shell and we ll assess you against our CAR(T) criteria: Capacity: You ll need to bring the intellectual, analytical and creative ability to learn quickly, identify issues, make judgments and propose solutions Achievement: We ll expect plenty of enthusiasm, resilience and confidence you ll be someone who can always get things done Relationship skills: You should have the character and ability to work effectively with others in a diverse team We will also want to assess your technical abilities, if you re interested in a technical career with us: Technical skills: Understanding and approaching technical issues coupled with an enthusiasm for technical challenge. Please note: You will need to speak conversational English to take part in the SRD, but your use of English is not one of the selection criteria. If you are not a native English speaker you will be given more time to prepare where appropriate, and are welcome to bring a dictionary. Who will be involved? You will meet the following people during your SRD: Participants Usually, there are between four and eight candidates at each SRD. It is important to remember that you are being assessed as individuals. It is possible for everyone to be successful. Candidate Co-ordinator The Candidate Coordinator is responsible for the logistics of the SRD, ensuring it runs in a smooth, timely fashion. The Candidate Co-ordinator is your first point of call should you have any questions during the day. Assessors The Assessor team is made up of business leaders who make recruitment decisions for their business. Assessors are often also the line managers for recruits initial assignments. The role of the Assessor is to help you demonstrate your CAR(T) qualities. Usually there are four Assessors at each SRD. SRD Facilitator The recruitment manager responsible for managing your application will host the day. The facilitator is an expert on the running of the SRD and assists the Assessors in following best practice.

5 About the Shell Recruitment Day A walk through the Shell Recruitment Day In some circumstances, a social event will be held the day before the SRD. To see what provision, if any, has been made, please see appendix 5. The day itself Please note, you may wish to bring along reading/study material in case of any waiting time in between exercises. The day generally comprises of three exercises: 1) 2) Group Discussion 3) interview or a Technical Presentation or a Technical Interview* * If you are applying for a technical role in any of our businesses you will undertake either a technical presentation or a technical interview depending on your level of study. If this applies to you, it will be stated in your covering letter, and you will need to prepare in advance of the SRD. Candidates for all other businesses will complete the business scenario interview, which requires no preparation. The three exercises (with the exception of the technical presentation/interview) are based around the types of problems and challenges typically tackled by professionals within Shell. By using a variety of different situations, we give you numerous opportunities to demonstrate your personal strengths, skills and abilities in relation to the criteria of Capacity, Achievement, Relationships and Technical. With the exception of the technical presentation and technical interview, no preparation is required for these exercises. To find out more about what will happen on the day, see appendix 7. For detailed information about the exercises you will be taking part in, see appendix 8. See appendix 9 for preparation notes for the technical presentation. See appendix 10 for the preparation form for the technical interview. What happens next? At the end of the day the Assessors meet to review your performance and the extent to which you demonstrated the Capacity, Achievement, Relationship and Technical qualities throughout the day. This review is then used to make a decision on whether you successfully completed the SRD. If you were successful at the SRD, we will review your qualifications against our available job openings and determine whether we will be able to make you a formal offer of employment. You will then be advised of our decision. For detailed information on what happens after the SRD has taken place, go to appendix 11. Joining Shell means getting more out of your working life than you thought possible. We hope that you find the SRD a valuable, rewarding and ultimately enjoyable experience, and use it as an opportunity to find out if we fit your career aspirations and ambitions. We hope that you enjoy the SRD and look forward to meeting you. If you have expressed a preference for a career in Trading, you may also be asked to take a numerical test. Where this is the case, it will be mentioned in your covering letter and your Candidate Co-ordinator will send you background information and example questions by .

6 Appendices 1. Travel and local information 2. Expenses 3. SRD venue 4. Accommodation 5. Pre-SRD event 6. Key contacts 7. On the day 8. SRD exercises 9. After the SRD

7 Travel arrangements If you need to fly or take the Eurostar to your SRD location, our travel agency Carlson Wagonlit Travel (CWT) will book and arrange payment for your flights or train. To arrange travel you must complete an authorisation form. When you have completed all the mandatory fields on the authorisation form, please it to the CWT address designated and copy in by using the 'cc' function. You will find the link to the authorisation form next to the link of the briefing pack. Note: The date of arrival in the authorisation form is the day of the candidate briefing; the date of departure will be the evening of the actual SRD. Expenses An expenses claim form is attached. You should complete and send this form together with scanned copies or electronic copies of your receipts to Please do not forget to include your receipts (we will only reimburse costs when receipts are provided) and we must have your bank details (including your IBAN number) so that we can reimburse your expenses directly into your bank account. Failure to provide the necessary information will result in payments being delayed. Once your expenses claim has been received it will take up approximately 2-3 weeks before reimbursement. Accommodation Your hotel accommodation has automatically been booked for you and paid for by Shell, this includes the cost of your breakfast. All incidental charges such as telephone calls will be for your own account. Please settle these upon departure. If you do not wish to stay in the hotel room, please notify your Recruitment Coordinator as soon as possible otherwise we will be charged for your non-arrival. Personal insurance It is your responsibility to arrange any appropriate travel insurance. Shell is unable to accept liability for loss or damage to any items of luggage. It is advisable to take out appropriate cover with your travel agent but you will need to cover the cost of this yourself. Don t forget your passport or other identification When you visit the Shell Offices in London you will need to be able to identify yourself. It is your own responsibility to ensure that your passport or photographic ID is valid. If you are from a non-eu country, you should check with your travel agent for any visa requirements. Note: You need to be able to identify yourself to access the Shell Offices in London. Travel details Your destination: Shell Centre is situated at Waterloo (London SE1 7NA), directly opposite Waterloo station. At Waterloo train station take the South Bank exit and walk towards the Tower entrance of Shell Centre see map. By Car Please consider alternatives to driving to the SRD, public transport is preferred. If this if your preferred mode of transport, please read more information on vehicle safety in our HSSE guidelines. There is a car park at the rear of Shell Centre, however car parking in London can be expensive, and Shell Centre falls within the Congestion Charge Zone. The Congestion Charge zone operates between 7:00am and 6:00pm Monday to Friday. Anyone driving within the zone during these hours will need to pay on the day. Please visit the TFL website for more details on the Congestion Charge. It is advisable to bring an alarm clock with you. You should vacate your room before the SRD.

8 Directions to Shell Centre can be found on the following websites, by entering Shell Centre s postcode: SE1 7NA. Please check traffic updates on the day of your travel at: or By Air There are three airports with good transport links into Waterloo. Please leave enough time in your travel arrangements to travel to and from the airport. You are advised to check in as early as possible. Before travelling check with Carlson Wagonlit or contact your airline to confirm which terminal you require. 1) London City Airport From London City Airport by Train & Underground The Docklands Light Railway (DLR) runs to Canning Town, from here the Jubilee Line on London Underground will take you directly to Waterloo Station. Once at Paddington station, take the Bakerloo Line on the London Underground southbound to Waterloo. London Underground Take the Bakerloo Line on the London Underground to Piccadilly Circus then from here take the Piccadilly Line towards Heathrow Airport. 3) Gatwick Airport From Gatwick Airport by Train and Underground The Gatwick Express is a non-stop train service between Gatwick Airport and London Victoria Station and runs every 15 minutes. The journey takes 30 minutes from Victoria Station. More information can be found on their website: Gatwick Express. From Victoria station take the Circle or District Line on the London Underground to Westminster, from here change to the Jubilee Line which will take you to Waterloo. Visit the London City Airport website for more information. More details on transport links/ journey times can be found at 2) Heathrow Airport From Heathrow by train & London Underground Heathrow Express The Heathrow Express is a non-stop service that runs to and from London Paddington every 15 minutes. The journey takes 15 minutes. Find out more: Heathrow Express Heathrow Connect This service to London Paddington runs every 30 minutes, and the journey takes 26 minutes. Find out more: Heathrow Connect

9 Appendix 2: Expenses To claim for your travel expenses, you will need to complete an expenses claim form and send it to You will need to scan all receipts and supporting documents and provide your bank details so that we can pay the expenses directly into your bank account. In the event you are unable to scan your receipts, please return the form together with all the original receipts to your Candidate Co-ordinator. Do not forget to include all receipts and your bank details so that we can pay the expenses directly into your bank account. What you can claim: Taxi Mileage Rail fare Air fare Bus fare Car parking Accommodation Taxi fares will only be paid in exceptional circumstances. If you are travelling by car we will refund your petrol costs at 20 pence per mile (UK) or 0.16 Euro cents per kilometre (Netherlands). Your economy return ticket will be reimbursed. Your economy return ticket will be booked and paid for by CWT Your economy return ticket will be reimbursed. Please consider alternatives to driving to Shell Centre, public transport is preferred. However we will reimburse your car parking tickets to a reasonable amount. One night of accommodation before the SRD, plus breakfast, will be booked for you under your name. Shell will be invoiced directly for this. If you wish to stay longer in London, this will be at your own expense. What you cannot claim: Expenses will only be reimbursed for claims exceeding 5.00 or The invitation assumes you are living at the address currently stated on your application form. If this has changed, please contact your Candidate Co-ordinator. In the hotel, you are responsible for paying all incidental charges such as telephone calls or minibar charges. Please settle these on departure. Taxis will only be paid for in exceptional circumstances. First-class fares will not be reimbursed. Failure to provide all details requested could result in a delay in the reimbursement of expenses. Please make sure you make copies of your expenses and keep them until you have been reimbursed. Please fill in the expense claim form as complete as possible, scan and send it together with your receipts to careers@shell.com within 60 days. Once your expense claim has been received it will take up approximately 2 3 weeks before reimbursement.

10 Candidate expenses claim form To claim for your travel expenses, you will need to complete an expenses claim form and send it to within 60-days after your Interview/SRD/Final Assessment. The link to the expenses claim form can be found next to the link for the briefing pack on the same website under Europe. You will need to scan all receipts and supporting documents and provide your bank details so that we can pay the expenses directly into your bank account. In the event you are unable to scan your receipts, please return the form together with all the original receipts to your Candidate Co-ordinator. Personal details Last name First name Address Postal code or zip code City State (if applicable) Country address Telephone number Interview/SRD/Final Assessment details Date Interview/SRD/Final Assessment Location Interview/SRD/Final Assessment Bank details Bank name Bank country Bank account owner name Bank account number Sort code (applicable for UK banks) SWIFT code (applicable for Europe and Malaysian banks) IBAN code (applicable for Europe and Malaysian banks) Bank key/routing Number (applicable for US banks)

11 Expenses details Note: For mileage, please use the following guidelines: GBP: 0.20 per mile Euro: 0.16 per km MYR: 0.60 per mile USD: 0.50 per mile Expenses description Amount Currency Total Please stipulate the currency in which you would like to be reimbursed

12 Appendix 3: SRD venue By Private Transport Approach via York Road, Chichley Street and Belvedere Road. There is a public car park near the Tower on the other side of Belvedere Road; you can also speak to the Reception staff at the hotel for more information regarding parking. Visit for a detailed map showing Shell Centre and London County Hall Premier Inn. At Shell Centre Shell Centre is approximately two minutes walk from the hotel you will be staying at (London County Hall Premier Inn) and is opposite Waterloo station. The hotel is situated on the South Bank at the rear of the Shell building. Visit for more details. Please report to Tower reception, stating the name of your Candidate Co-ordinator. The Reception staff will then prepare a visitor s pass for you and your Candidate Co-ordinator will meet you and the other candidates ready for the briefing. Tower entrance is situated on Belvedere Road, you will find a link to the Shell Centre directions next to the link of the briefing pack. Shell Centre Waterloo London SE1 7NA Tel: +44 (0)

13 Appendix 4: Accommodation London County Hall Premier Inn Belvedere Road London SE1 7PB Tel: The hotel is situated in the County Hall building, on the South Bank at the rear of the Shell Building, next to the London Eye, within walking distance of Waterloo overground and underground stations. One night of accommodation, before the SRD, plus breakfast, will be automatically booked for you under your name. Shell will be invoiced directly for this. If you wish to stay longer in London, this will be at your own expense. All incidental charges such as telephone calls will need to be paid using your own funds. Please settle these upon departure. You may check into the hotel after 2:00pm. Please check out of the hotel on the morning of your SRD before arriving at Shell Centre. It is advisable to use the hotel room to avoid transport problems on the day, but if you do not require a room, please contact your Candidate Co-ordinator otherwise we will be charged the full price of the room if you do not show up. Pay and display car parks are located nearby. Please contact the reception team at the hotel for further details. For more information please visit the London County Hall Premier Inn website.

14 Appendix 5: Pre-SRD events The afternoon before the SRD will begin at 2:45pm. Please report to Tower reception, Shell Centre at this time. There will then be a briefing from the facilitator, focused around: Ensuring that you are familiar with what will happen the following day Providing you with a detailed timetable and background information of activities Answering any other questions you may have around Shell and the opportunities we have to offer Giving you the chance to learn more about the selection criteria and the assessment exercises we will use during the SRD. Dress code Smart/casual dress is appropriate for the pre-srd dinner (no jeans, t-shirts, trainers or sportswear). Smart business dress is recommended for the SRD. Dietary requirements / Food Allergies Please let us know if you have any dietary requirements or food allergies prior to the SRD. This will be followed by dinner at a nearby restaurant with one or more recently hired Shell professionals, who will share their experiences on what you can expect during the SRD, and provide you with a window on the world of recent Shell recruits. They will happily answer any questions you may have. The dinner meeting is a time for you to relax and socialise, and is not assessed in any way. Dinner hosts play no role in the recruitment decisions made at the SRD.

15 Appendix 6: Key contacts Your Candidate Coordinator is available to help you with any questions you may have leading up to your SRD. Name: Address: Sophie Whittaker 40 Bank Street, London, E14 5NR

16 Appendix 7: On the day An example of a Shell Recruitment Day programme Timings Candidates Candidate 1 Candidate 2 Candidate 3 Candidate 4 Candidate 5 Candidate 6 07:55-08:00 08:00-09:20 08:35-08:40 08:40-10:00 09:15-09:20 09:20-10:40 09:25-09:50 Presentation Presentation 10:05-10:30 Presentation Presentation 10:45-11:10 Presentation Presentation 11:30-11:40 Group Exercise - Introduction and preparation and group allocation 11:40-12:35 Group Exercise 12:35-13:15 LUNCH 13:10-13:15 13:15-13:30 13:30-14:10 14:05-14:10 14:10-14:25 14:25-15:05 15:00-15:05 15:05-15:20 15:20-16:00 NB: Exercises and times may change depending on the number of candidates

17 Appendix 8: SRD exercises 1) Case study This exercise is completed individually. You will be assigned a role within a fictitious company in an imaginary country and given one hour (one hour and 20 minutes if English is not your first language) to analyse approximately 20 to 25 documents related to the company s activities, performance and environment. You will be given some background information at the briefing the day before the SRD about the company, including the various divisions and the country in which it operates, before the SRD. This information will form the basis for the and the Group Exercise. Information about your specific task will be given to you at the SRD. After you have completed the preparation, you will be required to informally brief two Assessors on: issues facing the company and the key actions you propose to take potential implications for the company s short, medium and long term strategy and direction. This five-minute informal presentation is followed by a 20-minute discussion around the issues identified and your proposed actions. You will be expected to outline the rationale for your proposals and be able to discuss the topic in a broader context, however, detailed technical knowledge is not required. During this exercise we will be observing the elements of Capacity, Achievement and Relationships. 2) Group discussion The group discussion is completed in small teams. The scenario for the exercise is around social performance and sustainable development. Shell gives a proportion of its profits for investment in social projects. A Review Board made up of representatives from different committees agrees how to allocate the funds and make a recommendation to Shell. You will be asked to imagine that you are a community representative for one of the committees. You will first receive five minutes to read through the given information before you meet other committee members and choose which investment proposals to put forward. Your group will then meet as the Review Board with the other committees to agree the allocation of funds. The exercise is split into four parts: You will first be given five minutes to read the information individually During the second part, you will take part in a 15-minute preliminary meeting with other members of your committee to decide which investment proposals you want to put forward to the Review Board for consideration During the third part of the exercise, you will take part in a minute Review Board meeting. Your task is to decide how to allocate the social investment funds and make recommendations to a Shell representative In the final part of the exercise, you will take part in a press conference in which journalists will ask you questions about your recommendations. The exercise is observed by assessors who will be interested in finding out how your team works together, and how you manage the meetings in order to meet the desired objective. Even though you are working as a team you will be assessed individually. 3) Business scenario interview, technical presentation or technical interview a) Business scenario interview There are two sections to this exercise, both of which last 20 minutes. In the first section, you will be given a list of business relevant problems from which you must choose one to analyse and think about potential solutions. You will have 15 minutes of preparation time, after which you will meet with two assessors who will ask you questions about your analysis. You are not expected to be an expert in the subject area. The assessors will be interested in your ideas on how you would manage the topic, your purpose, actions and your ability to support your plan. You will not be required to deliver a formal presentation. In the second section, you will be asked to provide examples of situations in which you have worked as a team and also how you have learnt or developed a new skill.

18 If you are applying for a technical role and have experience of conducting independent and original research or technical project work (for example PhD or MSc thesis work, or internship experience), you will need to give a technical presentation. If you are applying for a technical role and do not have this experience, you will complete a technical interview instead. If in doubt, please contact your Candidate Co-ordinator. You will need to create your technical presentation in advance of the Shell Recruitment Day. You should prepare a 15- minute presentation on a technically relevant aspect of your academic research or work experience. The objective is for you to demonstrate both your research skills and creative technical abilities that are relevant to the role you are applying for. We will still be observing the elements of Capacity, Achievement and Relationships as well as your technical skills during this exercise. You are advised to look beyond the academic application of your project and expand the rationale behind your research and the wider consequences. Wherever possible, assessors with expertise in your area will attend your presentation. Please follow the rules and guidelines below when preparing and conducting your presentation: 1) Your presentation should focus on a relevant aspect of the area of your work which you feel best meets the overall objective 2) The presentation should cover (as appropriate): The objectives of the work Your analysis of the main issues Your action plan, and who was involved in executing this plan in addition to you Your principal findings and conclusions Measurable results Your recommendations for further work (by you or by others) The implications of the work in its widest context You will be given a maximum of 15 minutes to deliver your presentation, during which time the assessors will only stop you to seek clarification. You are welcome to use PowerPoint slides/overheads but are limited to a maximum of 12 for your presentation. A projector/beamer will be available at the time of your presentation. Please note that you will be assessed on the content of your presentation and the subsequent discussions, not the gloss of your delivery and view graphs, so it is important to use your preparation time to think about your content. Please do not spend a long time preparing overheads/slides - if they are written neatly, this is fine. After the presentation, you and the assessors will engage in a discussion that may last for a further 30 minutes. Be prepared to talk about the content of your presentation and to discuss in a larger context beyond the academic level to possibly cover implications, solutions or impact. Please send your Candidate Co-ordinator the title of your presentation and a short summary (half an A4 page Word document) at least three weeks prior to attending the Shell Recruitment Day. A laptop with Microsoft PowerPoint, and a projector/beamer will be available on the day therefore bringing your own laptop is not required. We cannot guarantee the most recent version of Microsoft PowerPoint on our laptops, so we advise you to bring your presentation in a version compatible with Microsoft PowerPoint Vista. Please be cautious with any confidential information although we don t share it with 3 rd parties. Avoid using complicated graphics on your presentation slides, as they might not appear correctly if there is a difference in the version.

19 c) Technical interview If you are applying for a technical role and do not have experience of conducting independent and original research or technical project work, you will sit a technical interview. This requires preparation in advance of the SRD itself. You will need to prepare a short description of up to two projects that you have worked on that are technically relevant to the role you are applying for. The objective is for you to demonstrate your technical abilities that are relevant to the role. Your interview will be based on the information you provide on the technical interview form, which you need to submit prior to attending the SRD. You will then be asked additional questions on these projects. We will be observing the elements of Capacity, Achievement and Relationships as well as your technical skills during this exercise. Wherever possible, Assessors with expertise in your area will attend your interview.

20 Appendix 9: After the SRD At the end of the day the assessors meet to review the extent to which participants demonstrated Capacity, Achievement, Relationship and Technical qualities. This profile is then used to make a decision as to whether participants successfully completed the Shell Recruitment Day. Feedback from this discussion is given to participants by the Shell Recruitment Day host. This feedback will be given by telephone between one and three days after the SRD. You will be contacted after the SRD and provided with feedback. You may also be asked for feedback on your experience. This will be anonymous and has no impact on any employment decisions. Finally We hope that you will enjoy the Shell Recruitment Day and we look forward to meeting you. Please note that during the SRD there will be some waiting time in between exercises, so you may wish to bring along reading/study material to do during this time.