Table of Contents. Fare Revenue Report 2015

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1 FARE REVENUE REPORT

2 Table of Contents Overview 3 Sound Transit Key Operational Milestones 4 Fare Structure 5 ST Express 5 Sounder 5 Link 6 Tacoma Link 6 Farebox Recovery 7 ST Express 7 Sounder 8 Link 9 Passenger Fare Revenue by Mode 11 ST Express 14 Sounder 19 Link 22 Special Rates of Fare 24 APPENDIX A- Fares by Station 32 Sounder South-Tacoma- Seattle 32 Sounder North-Everett- Seattle 33 Link 33 2 P a g e

3 Overview Sound Transit s mission is to plan, build, and operate regional transit systems and services to improve mobility for central Puget Sound. Sound Transit is committed to wisely managing public funds while fulfilling this mission. The regional transit system plan and services are funded through a combination of voter-approved local taxes, federal grants, bonds, interest revenues, and farebox revenues. Sound Transit collects fares from passengers riding bus and rail services. Fares are only a portion of Sound Transit s revenues and do not fully fund service operations. Sound Transit s policy is to recover from passenger fares at least a minimum percentage of total operating costs on each mode as defined in Sound Transit Board Resolution Figure 1: Sound Transit District 3 P a g e

4 Boardings (in millions) Fare Revenues (in millions) Fare Revenue Report 2015 Sound Transit Key Operational Milestones ST Express Bus started in September of 1999 Sounder commuter rail started in September 2000 Tacoma Link started in August 2003 Link light rail Initial Segment began July 2009 Sounder extension to south Tacoma and Lakewood began October Fare Revenues (in millions) ST Express Sounder Central Link Boardings (in millions) ST Express Sounder Central Link Tacoma Link 4 P a g e

5 Fare Structure Sound Transit s fare structure varies based on mode of service used, distance travelled and fare category of the rider. Sound Transit currently supports the following fare categories: Adult: Youth: Reduced Fare: Low Income: Customers from 19 to 64 years old Children 5 years and younger ride for free Children 6 to 18 years old or with a valid high school ID Seniors 65 years or older, persons with disabilities or Medicare card holders (requires a valid Regional Reduced Fare permit as proof of eligibility on buses) People with household income of less than double the federal poverty level Enrollment at authorized ORCA LIFT offices with income verification In 2014, through Resolution R the Sound Transit Board established a new fare Low Income Adult category. In Resolution R , the Board approved a fare change effective March 1, 2015, introducing a low income adult fare to Link light rail while increasing fares for other riders by $0.25. In Resolution R , the Board approved a fare change effective March 1, 2016, introducing a low income adult fare to ST Express and Sounder; ST Express fares will increase by $0.25 for Adult, Youth & RRFP riders Sounder fares increase by $0.50 for Adult & Youth, by $0.25 for Reduced Fare riders. ST Express ST Express bus provides transportation services throughout Snohomish County, North King County, East King County, South King County, and Pierce County. The ST Express bus routes provide fast service between major cities and job centers, and allow for convenient transfers to train and local bus service. Sounder One-county (within one county) Multi-county fare (across county line) Adult $2.50 $3.50 Youth $1.25 $2.50 Reduced Fare $0.75 $1.50 Sounder commuter rail provides weekday transportation services from Seattle via two service lines. The South Line extends 47.6 miles from Seattle to Lakewood, servicing eight stations in Pierce and South King Counties. The North Line extends 34.2 miles from Seattle to Everett, servicing three stations in Snohomish County. Fares on Sounder are established as a base (minimum) fare of $2.55 plus a distance surcharge of 5.5 cents per mile from King Street Station, rounded to the nearest $0.25. Please see Appendix A for fare charts per station. North Line South Line Fare Range Fare Range Adult $ $4.50 $ $5.25 Youth $ $3.25 $ $3.75 Reduced Fare $ $2.25 $ $ P a g e

6 Link In 2015, Link light rail provides transportation services on a 15.8 mile line between downtown Seattle and the Seattle- Tacoma International Airport, in King County. Fares on Link are established as a base (minimum) fare plus a distance surcharge, rounded to the nearest $0.25. Effective March 1, 2015, Board Resolution R , approved the implementation of a low income fare on Link light rail only; and increases the base fare from $2.00 to $2.25 for all other riders on Link light rail only, including non-low income adults, seniors, persons with disabilities and youth to help fund the new low income fare and to remain consistent with King County Metro s fare rates. Please see Appendix A for fares charts per station. Fare Range Fare Range Jun Effective Feb 2015 Mar 2015 Adult $ $2.75 $ $3.00 Youth $1.25 $1.50 Reduced Fare $0.75 $1.00 LIFT NA $1.50 Tacoma Link Tacoma Link light rail provides transportation services on a 1.6 mile line in downtown Tacoma between the Tacoma Dome and the Theater District/9 th Street. Tacoma Link has operated as a fare free service since the line was completed in 2003 as the cost to collect fares exceeded the projected fare revenue. In April 2016, under resolution R , the Sound Transit Board deferred charging fares on Tacoma Link until service on the 2.4 mile Hilltop extension begins, currently planned for P a g e

7 Farebox Recovery Sound Transit s policy is to recover from passenger fares at least a minimum percentage of total operating costs on each mode. Farebox recovery ratios are calculated by dividing fare revenues by direct and indirect service operating costs. It is the goal of Sound Transit to continuously seek the highest possible farebox recovery ratio while maintaining fares at levels consistent with fare policy. Consistent with the agency s financial plan, minimum farebox recovery ratio thresholds are established as follows: ST Express Bus: 20% Sounder commuter rail: 23% Link light rail: 40% ST Express 35.0% 30.0% 32.7% ST Express Farebox Recovery 28.8% 28.8% 25.0% 20.0% 15.0% Farebox Recovery Policy 10.0% 5.0% 0.0% 2015 Actuals 2016 Forecast 2017 Forecast Farebox Operating Farebox Farebox Recovery Revenues Expenses Recovery 2015 Actuals $ 35,301,384 $ 108,062, % 2016 Forecast $ 35,796,600 $ 124,084, % 2017 Forecast 1 $ 37,422,000 $ 129,883, % Based on the current and forecasted figures for ST Express bus service, a fare change proposal is not required to maintain the minimum farebox recovery for 2016 and 2017 beyond the $0.25 fare increase in Resolution R effective March 1, Forecasted revenues and operating expenses based on ridership projections included in the 2016 Service Implementation Plan 7 P a g e

8 Fare Fare Revenue Report 2015 Fare Normalization for Inflation: ST Express: Adult In-County 2005 Fare + Inflation $3.00 $2.50 $2.59 $2.69 $2.81 $2.82 $2.83 $2.91 $2.98 $3.02 $3.07 $3.11 $2.00 $2.50 $2.50 $2.50 $2.50 $2.50 $2.50 $2.50 $2.50 $2.50 $2.50 $2.50 $1.00 $ Base Fare 2005 Fare + Inflation June 2005 (R ) was the last time there was an increase in the Adult in-county fare class. Using the Seattle CPI-U (all urban consumers) Index, the 2005 $2.50 Adult in-county base fare equates to $3.11 in 2015 showing that in the absence of a fare increase ST Express fares are becoming less expensive in real terms, relative to other consumer expenditures. Under current policy Sound Transit does not automatically adjust fares with general inflation, however as operating costs increase over time the fare will also need to increase to maintain minimum farebox recovery levels. Sounder 35.0% 30.0% 25.0% 29.3% Sounder Farebox Recovery 25.3% 24.2% 20.0% 15.0% 10.0% Farebox Recovery Policy Minimum 5.0% 0.0% 2015 Actuals 2016 Forecast 2017 Forecast Sounder Commuter Rail Farebox Operating Farebox Farebox Recovery Revenues Expenses Recovery 2015 Actuals $ 11,912,386 $ 40,616, % 2016 Forecast $ 11,563,000 $ 45,726, % 2017 Forecast $ 11,811,000 $ 48,850, % Based on the current and forecasted figures for Sounder service, a fare change proposal is not required to maintain the minimum farebox recovery for 2016 and 2017 beyond the fare change in Resolution R effective March 1, P a g e

9 Fare Fare Revenue Report 2015 Fare Normalization for Inflation: $5.00 Sounder 2007 Avg Trip Fare + Inflation $4.00 $3.87 $4.03 $4.06 $4.07 $4.18 $4.28 $4.33 $4.41 $4.47 $3.00 $2.00 $3.87 $3.87 $3.87 $3.87 $3.87 $3.87 $3.87 $3.87 $3.87 $1.00 $ Base Fare (Avg Trip) 2007 Fare + Inflation Prior to R , June 2007 (R ) was the last time there was a change in Sounder fares. Using the Seattle CPI-U (all urban consumers) Index, the 2007 $3.87 Average Trip Fare equates to $4.47 in 2015 showing that in the absence of a fare increase Sounder fares are becoming less expensive in real terms, relative to other consumer expenditures. Under current policy Sound Transit does not automatically adjust fares with general inflation, however as operating costs increase over time the fare will also need to increase to maintain minimum farebox recovery levels. Link 45.0% 40.0% 35.0% 30.0% 25.0% 20.0% 15.0% 10.0% 5.0% 0.0% Link Farebox Recovery 35.6% 30.5% 28.4% 2015 Actuals 2016 Forecast 2017 Forecast Farebox Recovery Policy 9 P a g e

10 Fare Fare Revenue Report 2015 Link Light Rail Farebox Operating Farebox Farebox Recovery Revenues Expenses Recovery 2015 Actuals $ 18,211,873 $ 59,776, % 2016 Forecast $ 24,424,000 $ 85,948, % 2017 Forecast $ 32,160,000 $ 90,262, % The minimum farebox recovery of 40% for Link was established to apply to a line that includes ULink ridership. The 40% recovery will be targeted once service to the University of Washington is established and ridership has matured beyond start-up mode as defined in Sound Transit s Service Standards and Performance Measures. Sound Transit will continue to closely monitor this ratio throughout 2016 and possibly pursue ridership development or cost containment strategies to bring farebox recovery into alignment with policy targets. If farebox recovery falls below the target level based on recorded actual costs and revenues, Sound Transit will develop fare change options to increase operating revenue. Fare Normalization for Inflation: With the implementation of a discount for low-income adults in March 2015, Sound Transit also implemented a general increase for all other rider categories. The adult base fare increased to $2.25. Link: Adult Base Fare + Inflation $3.00 $2.00 $2.00 $2.05 $2.08 $2.11 $2.14 $1.00 $2.00 $2.00 $2.00 $2.00 $2.25 $ Base Fare 2011 Fare + Inflation 10 P a g e

11 Passenger Fare Revenue by Mode Overall, Sound Transit experienced growth in passenger fare revenues of $5.2 million in 2015 and $3.2 million in Increases in fare revenue can be attributed to increased boardings of 1.7 million in 2015 and 2.6 million in 2014; these increases are due to continued economic growth and service redeployments to maximize available capacity. In 2015, revenue growth exceeded ridership growth resulting in an increased average fare per boarding ( AFB ) of 3.2%. The increase in Link AFB is primarily due to Link fare increase implemented in March REVENUES % Change ST Express $ 35,301,384 $ 33,838,556 $ 32,614, % 3.8% Sounder 11,912,386 10,464,639 9,484, % 10.3% Link 18,211,874 15,876,942 14,845, % 6.9% $ 65,425,644 $ 60,180,137 $ 56,944, % 5.7% BOARDINGS % Change ST Express 18,312,624 17,669,833 16,605, % 6.4% Sounder 3,851,831 3,361,318 3,035, % 10.7% Link 11,530,411 10,937,883 9,681, % 13.0% 33,694,866 31,969,034 29,322, % 9.0% AVEARGE FARE PER BOARDING % Change ST Express $ 1.93 $ 1.92 $ % -2.0% Sounder % -0.3% Link % -5.2% % -3.1% 11 P a g e

12 Passenger Fare Revenue by Source The following sections provide a breakdown of passenger fare revenue from all sources on each mode of service. Passenger fares are primarily derived from the use of One Regional Card for All ( ORCA ) regional products, Sounder commuter rail and Link ticket sales, and cash farebox receipts on ST Express. The use of ORCA products on Sound Transit services has continued to grow since the April 2009 system implementation and accounts for approximately 79% of total passenger fare revenue in 2015, 2014 and Revenues 2014 Revenues 2013 Revenues 21% 18% 21% 18% 21% 21% ORCA Puget Pass ORCA E-purse 40% 21% 40% 21% 38% 20% ORCA Business Passport Non-ORCA The breakdown of detailed revenue and ridership amounts for all product types, passenger types and route-level details, rely on various assumptions for the allocation of non-orca generated revenues. These allocations may change and evolve as ridership and payment patterns change. The following is a brief description of the various fare payment methods and how those revenues are allocated. ORCA Products ORCA E-Purse is stored transportation value used like cash to pay a fare. E-purse revenues are allocated to each agency and mode based on all trips traveled by the rider within the two hour transfer time. For trips involving multiple Agencies (linked trips), the highest total single fare of the linked trip is allocated among each of the Agencies travelled. Each Agency s revenue allocation for a linked trip is based in proportion to the actual cash value of the fare each Agency would have charged for the service used. ORCA Regional PugetPass is a monthly regional pass that allows for travel on bus, light rail or train services within the region on one or more participating agencies transit services. A regional pass is valid for payment of trip fares ranging in value from $0.50 to $5.50 and are priced at 36 trips per pass. Funds received from the purchase of regional passes are allocated in proportion to the total value of services used on each agency during the period in which the pass is valid. Regional ORCA PugetPass Number of Passes Sold 552, , ,372 PugetPass Revenues $46,393,526 $43,744,347 $45,199,683 Total Boardings 30,468,810 30,071,095 30,569,265 Boardings per Pass P a g e

13 ORCA Business Account Program includes either an annual regional pass program, the ORCA Passport, or a Business Choice Agreement subject to established program requirements. The Business Choice program offers businesses the ability to order standard retail products in bulk; these revenues have been allocated in accordance with the rules for e- purse and regional pass products above. Business Passport programs are annual fixed rate agreements based on the actual transit usage for a company or a geographical area and allocated to each Agency based on the annual rate specific to each agency. Per Sound Transit Board policy, Business Passport agreements need to be priced according to the actual or estimated use at a level no lower than the fare revenue that would be expected from the pass users as a group if bulk purchase/distribution program were not in place. The fare revenue that would be expected is established as the amount of fare revenue historically collected from the group of program participants, based on their transit use before the Passport program is put into place. This amount is established as the introductory price for the initial Passport agreement. Since the introduction of Passport programs result in significant increases in transit ridership, the revenues also increase upon renewal of the Passport contracts, which are priced based on actual recorded ridership during the prior contract period. Non-ORCA Products TVM Tickets are paper tickets sold as a one-way ticket or a round trip/day pass via ticket vending machines ( TVM ) located at each of the Link light rail or Sounder commuter rail stations and are good for only the origin and destination for which the ticket is purchased. Farebox includes cash and tickets deposited into fareboxes and are specific to ST Express. Other generally consists of revenues and boardings from non-orca fare media such as: Paper tickets such as human services tickets Unpaid rides including youth age 5 and under, Personal Care Attendants, free ride tickets, police officers or estimated fare evasion (see detail in Special Rates of Fare section) 13 P a g e

14 ST Express ST Express is Sound Transit s largest mode in 2015, serving major transportation corridors and transit centers in the Sound Transit District. Increases in revenue of $1.5 million in 2015 and $1.2 million in 2014 are a result of increased ridership. Increases in ridership of 0.6 million in 2015 and 1.1 million in 2014 are a result of focusing bus service on routes and hours that have highest ridership. ORCA boardings account for 79% of ST Express ridership in 2015 with the remaining 21% a result of cash fare box receipts, paper tickets and fare free boardings. Fare Revenue by Payment Type ST Express REVENUES Change Payment Type ORCA Business Passport $ 15,647,198 $ 14,507,159 $ 13,644,510 8% 6% ORCA Puget Pass 7,218,096 7,110,787 7,339,616 2% -3% ORCA E-purse 8,085,400 7,615,833 7,062,156 6% 8% Non-ORCA 4,350,690 4,604,777 4,567,832-6% 1% Totals $ 35,301,384 $ 33,838,556 $ 32,614,114 4% 4% ST Express BOARDINGS Change Payment Type ORCA Business Passport 7,281,825 7,038,964 6,446,432 3% 9% ORCA Puget Pass 3,242,022 3,248,449 3,266,972 0% -1% ORCA E-purse 3,998,326 3,775,409 3,510,163 6% 8% Non-ORCA 3,790,451 3,607,011 3,381,732 5% 7% Totals 18,312,624 17,669,833 16,605,299 4% 6% ST Express AVERAGE FARE PER BOARDING Change Payment Type ORCA Business Passport $ 2.15 $ 2.06 $ % -3% ORCA Puget Pass % -3% ORCA E-purse % 0% Non-ORCA % -5% Totals $ 1.93 $ 1.92 $ % -2% 14 P a g e

15 Revenue by Passenger Type Adult passenger fares account for 96% of total ST Express revenues with 2% from youth passengers and 2% from qualifying seniors and persons with disabilities (Reduced Fare) riders. Revenues and boardings for ST Express service are allocated among passenger types based on ORCA system reports and onboard survey results for non-orca products. ST Express REVENUES Change Passenger Type Adult $ 33,964,349 $ 32,519,100 $ 31,325,806 4% 4% Youth 582, , ,451-2% 3% Reduced Fare 754, , ,857 4% 2% Totals $ 35,301,384 $ 33,838,555 $ 32,614,114 4% 4% ST Express BOARDINGS Change Passenger Type Adult 16,549,460 15,934,913 14,964,361 4% 6% Youth 479, , ,177-3% 3% Reduced Fare 1,283,502 1,239,179 1,160,761 4% 7% Totals 18,312,624 17,669,833 16,605,299 4% 6% ST Express AVERAGE FARE PER BOARDING Change Passenger Type Adult $ 2.05 $ 2.04 $ % -2% Youth % 0% Reduced Fare % -3% Totals $ 1.93 $ 1.92 $ % -2% 15 P a g e

16 Revenue by Route As discussed above, revenues for ST Express have increased due to increased ridership. Revenues for ST Express Routes are allocated as follows: ST Express REVENUES Change Route $ 1,412,567 $ 1,385,566 $ 2,168,880 2% -36% ,485,696 1,430,347 2,770,352 4% -48% ,018,130 3,131, ,840-4% 223% , , ,288 8% 51% 522 2,590,703 2,308,738 2,229,116 12% 4% 532 1,323,201 1,266,915 1,205,154 4% 5% 535 1,106,838 1,077,023 1,061,251 3% 1% , , ,170 10% 9% , , ,025 9% 5% 545 4,711,516 4,319,459 4,136,281 9% 4% 550 4,887,548 4,578,418 4,412,861 7% 4% 554 1,784,135 1,742,176 1,621,940 2% 7% 555/ , , ,117 14% 13% , , ,800-1% 7% , , ,828-3% -17% , , ,531 3% 103% 574 1,701,790 1,636,035 1,553,060 4% 5% , , ,744 5% 1% 578 1,002, , ,996 2% 10% , , , ,527 8% 0% 590 1,869,670 1,955,397 1,994,611-4% -2% , , ,925-3% 2% 594 1,693,782 1,592,228 1,550,076 6% 3% , , ,604-1% -7% , , ,137-11% 22% Red Lot Connector 3,346 14, % 0% Sounder Bus % 0% Totals $ 35,301,384 $ 33,838,556 $ 32,614,114 4% 4% 2 In September 2013, transitioned all off-peak service on Routes 510 and 511 to In September 2013, added nine peak-period, peak-direction one way trips to route In September 2013, transitioned 16 trips daily from route 566 to new route New route 580 started September Routes operate as fare free service for bridge service during service interruptions 16 P a g e

17 ST Express ridership increased by 4% in 2015 and 6% in 2014 due to service redeployments focusing on routes and hours that have the highest ridership. Change ST Express BOARDINGS Route , , ,318-3% -35% , ,012 1,026,131 0% -49% ,431,104 1,456, ,514-2% 280% , , ,351 0% 59% 522 1,555,511 1,439,579 1,399,410 8% 3% , , ,990 1% 8% , , ,738 0% 11% , , ,626 28% -9% , , ,885 11% 2% 545 2,711,308 2,559,750 2,417,557 6% 6% 550 3,044,248 2,864,487 2,713,527 6% 6% 554 1,104,903 1,076,223 1,003,454 3% 7% 555/ , , ,344 8% 3% , , ,731-2% 9% , , ,902 0% -20% , ,507 72,552 9% 90% , , ,549 0% 6% , , ,451 1% 5% , , ,830 1% 7% , , , ,298-8% 4% , , ,678-8% 3% , , ,487 2% 6% , , ,147 7% 3% , , ,954-6% -3% , ,038 91,321 9% 18% Red Lot Connector 10 17,296 20,359 15,347-15% 33% Central Link Bus 71,299 Sounder Bus 8,567 10,067 5,207-19% 93% Totals 18,312,624 17,669,833 16,605,299 4% 6% 7 In September 2013, transitioned all off-peak service on Routes 510 and 511 to In September 2013, added nine peak-period, peak-direction one way trips to route In September 2013, transitioned 16 trips daily from route 566 to new route Service discontinued in September 2015 with the start of route P a g e

18 ST Express AFB increased 0.5% in 2015 and decreased 2% ST Express AVERAGE FARE PER BOARDING Change Route $ 2.86 $ 2.73 $ % -2% % 2% % -15% % -5% % 1% % -2% % -9% % 19% % 3% % -1% % -2% % 0% 555/ % 9% % -2% % 4% % 7% % 0% % -4% % 2% % -4% % -5% % -4% % 0% % -4% % 3% Red Lot Connector % 0% Sounder Bus % 0% Tacoma Link Bus % 0% Totals $ 1.93 $ 1.92 $ % -2% 11 In September 2013, transitioned all off-peak service on Routes 510 and 511 to In September 2013, added nine peak-period, peak-direction one way trips to route Service discontinued in September 2015 with the start of route P a g e

19 Sounder Sounder commuter rail service experienced an increase in fare revenues of $1.4 million in 2015 and $980,000 in 2014 with increases in ridership of 490,000 in 2015 and 326,000 in The AFB for Sounder service decreased by 0.6% in 2015 and decreased by 0.3% in The decrease in 2015 Sounder AFB is partially attributable to the King County Metro fare increase of $0.25 that occurred on March 1, 2015 transfers to KCM from Sounder resulted in lower revenue apportionment to Sound Transit for linked trips involving both Sounder and KCM service using ORCA. The 2014 decrease in AFB is a result of increased use of monthly ORCA PugetPasses and an increase in fare free boardings, offset by an increase in Passport revenues. ORCA boardings account for approximately 91% of Sounder boardings in 2015, with the remaining boardings from paper TVM tickets and fare free boardings. Revenue by Payment Type Sounder REVENUES Change Payment Type ORCA Business Passport $ 6,060,967 $ 5,191,912 $ 4,482,698 17% 16% ORCA Puget Pass 2,278,929 2,095,052 2,216,126 9% -5% ORCA E-purse 2,507,414 2,072,449 1,870,730 21% 11% Non-ORCA 1,065,076 1,105, ,731-4% 21% Totals $ 11,912,386 $ 10,464,639 $ 9,484,285 14% 10% Sounder BOARDINGS Change Payment Type ORCA Business Passport 2,004,356 1,722,589 1,520,176 16% 13% ORCA Puget Pass 659, , ,616 11% -4% ORCA E-purse 837, , ,315 21% 10% Non-ORCA 349, , ,627 0% 33% Totals 3,851,831 3,361,318 3,035,734 15% 11% Sounder AVERAGE FARE PER BOARDING Change Payment Type ORCA Business Passport $ 3.02 $ 3.01 $ % 2% ORCA Puget Pass % -2% ORCA E-purse % 1% Non-ORCA % -9% Totals $ 3.09 $ 3.11 $ % 0% 19 P a g e

20 Revenue by Passenger Type Adult passenger fares account for 97% of Sounder revenues due to the composition of the market for commuter rail service. Sounder REVENUES Change Passenger Type Adult $ 11,612,594 $ 10,162,952 $ 9,239,287 14% 10% Youth 124, , ,858-19% 40% Reduced Fare 175, , ,140 19% 10% Totals $ 11,912,386 $ 10,464,638 $ 9,484,285 14% 10% Sounder BOARDINGS Change Passenger Type Adult 3,697,379 3,216,929 2,913,790 15% 10% Youth 46,525 55,933 41,160-17% 36% Reduced Fare 107,927 88,456 80,784 22% 9% Totals 3,851,831 3,361,318 3,035,734 15% 11% Sounder AVERAGE FARE PER BOARDING Change Passenger Type Adult $ 3.14 $ 3.16 $ % 0% Youth % 3% Reduced Fare % 1% Totals $ 3.09 $ 3.11 $ % -1% Revenue by Line Sounder revenues are allocated to the north and south lines based on the origin/destination of the trip taken. As a result of both a longer average trip length and fewer transfers related to north line boardings, the Sounder north AFB for 2015 was $3.25 with the Sounder south AFB at $3.08. Sounder Change north Revenues $ 1,272,824 $ 1,087,696 $ 1,052,705 17% 3% Boardings 392, , ,017 18% 7% AFB $ 3.25 $ 3.29 $ % -4% 20 P a g e

21 Sounder Change south Revenues $ 10,639,561 $ 9,376,943 $ 8,431,580 13% 11% Boardings 3,459,638 3,030,286 2,726,717 14% 11% AFB $ 3.08 $ 3.09 $ % 0% Sounder Special Event Service Sound Transit offers special Sounder weekend service primarily for major sporting events held at CenturyLink Stadium and Safeco Field. Sounder event service included selected Mariner, Sounders FC, and Seahawks games. In 2015 and 2014, Sounder also provided service to the Washington State Fair. Sounder Change Special Events Revenues $ 459,185 $ 464,447 $ 317,781-2% 46% Boardings 117, ,265 92,532-5% 34% AFB $ 3.91 $ 3.74 $ % 9% # of Events % 43% Special Event service is particularly popular on the north line, which accounts for 36% of total Special event boardings but only 10% of total Sounder boardings. Sounder north Change Special Events Revenues $ 153,893 $ 144,841 $ 109,002 5% 33% Boardings 42,095 38,874 32,457 5% 20% AFB $ 3.65 $ 3.73 $ % 11% # of Events % 35% Sounder south Change Special Events Revenues $ 305,292 $ 319,606 $ 208,779-6% 53% Boardings 69,837 85,391 60,075-10% 42% AFB $ 4.37 $ 3.74 $ % 8% # of Events % 43% 21 P a g e

22 Link Link experienced an increase of $2.3 million in fare revenues in 2015 and $1.0 million increase in Ridership on Link increased 592,000 in 2015 and 1.3 million in These increases in ridership can be attributed to the system s continued maturation and moving to a six-minute headway in Q The AFB for Link light rail service increased by 9% in 2015; this increase is attributable to the $0.25 fare increase implemented March Ridership trends continue to show high weekend ridership with seasonal ridership variations tied to peak summer tourism. Revenue by Payment Type Link REVENUES Change Payment Type ORCA Business Passport $ 4,439,097 $ 3,842,592 $ 3,529,674 16% 9% ORCA Puget Pass 2,509,272 2,239,706 2,317,167 12% -3% ORCA E-purse 3,261,554 2,656,798 2,379,282 23% 12% Non-ORCA 8,001,951 7,137,846 6,619,830 12% 8% Totals $ 18,211,874 $ 15,876,942 $ 14,845,953 15% 7% Link BOARDINGS Change Payment Type ORCA Business Passport 2,639,247 2,427,462 2,165,038 9% 12% ORCA Puget Pass 1,672,010 1,572,964 1,575,913 6% 0% ORCA E-purse 1,814,675 1,584,340 1,422,834 15% 11% Non-ORCA 5,404,479 5,353,117 4,517,833 1% 18% Totals 11,530,411 10,937,883 9,681,618 5% 13% Link AVERAGE FARE PER BOARDING Change Payment Type ORCA Business Passport $ 1.68 $ 1.58 $ % -3% ORCA Puget Pass % -3% ORCA E-purse % 1% Non-ORCA % -10% Totals $ 1.58 $ 1.45 $ % -5% 22 P a g e

23 Revenue by Passenger Type Low Income Fare introduced in March 2015 with ridership ramping in 2015 as program grew. Link REVENUES Change Passenger Type Adult $ 16,614,946 $ 14,695,525 $ 13,684,401 13% 7% Youth 924, , ,548 13% 3% Reduced Fare 456, , ,003 25% -1% Low Income 215,489 Totals $ 18,211,874 $ 15,876,943 $ 14,845,953 15% 7% Link BOARDINGS Change Passenger Type Adult 9,398,694 9,015,568 7,923,348 4% 14% Youth 945, , ,110-4% 8% Reduced Fare 937, , ,160 0% 11% Low Income 248,906 Totals 11,530,411 10,937,883 9,681,618 5% 13% Link AVERAGE FARE PER BOARDING Change Passenger Type Adult $ 1.77 $ 1.63 $ % -6% Youth % -5% Reduced Fare % -11% Low Income 0.87 Totals $ 1.58 $ 1.45 $ % -5% 23 P a g e

24 Special Rates of Fare This section describes all Sound Transit rates of fare other than the general retail rates as described in the Fare Structures section above. The table below describes the types of discounted/free fares offered and the value of the total discount in 2015 compared with Each fare type is described further in the following sections. Value of Discount Type of Fare Free Ride Zone - Tacoma $ 657,073 $ 655,312 Peace Officers 174, ,359 Transit Promotional and Marketing Campaigns 72, ,341 Educational Outreach and Transit Training 68,150 41,499 Customer Relations and Complaint Resolution 48,101 42,178 Transit Demonstrations and Tours Amtrak RailPlus Program 3,720 3,098 Human Services 19,000 14,985 Paratransit 6,722 6,337 Public emergencies and natural disasters 28,722 36,412 Totals $ 1,079,112 $ 1,061,802 Free Ride Zone Tacoma Link Tacoma Link light rail runs weekdays 5:30 a.m. to 10 p.m., Saturdays 8 a.m. to 10 p.m., and Sundays 10 a.m. to 6 p.m. Currently Sound Transit receives $29K under an agreement with the City of Tacoma and local Tacoma businesses in lieu of fares for Tacoma Link. This agreement eliminates the need for and cost of fare collection and enforcement. Year Estimated Boardings Forgone AFB Estimated Value ,706 $.67 $ 657, , ,312 Change 17,012 $ 1,761 The value of forgone revenue for these trips, assuming comparable transit fares and including the average fare impact of transfers, passes and discounts is approximately $1.00 per boarding. Price elasticity would reduce boardings in response to a fare, so a realistic estimate of foregone revenue is approximately $0.67 per boarding, or $657,073 in P a g e

25 Peace Officer Fares Sound Transit recognizes any of the following as fare payment for peace officers: law enforcement uniform badge or identification This applies to officers of a Washington general authority and/or federal law enforcement agency. The estimated AFB for peace officers is calculated as the average adult fare for each mode Ticket/Pass Type Estimated Boardings Forgone AFB Estimated Value Estimated Boardings Forgone AFB Estimated Value ST Express 13,370 $1.93 $25,805 12,580 $1.92 $24,153 Sounder 16, ,277 14, ,619 Link 63, ,441 59, ,587 Totals 93,564 $1.93 $174,523 86,642 $1.93 $155,359 Boarding data for Peace Officers is derived from the Origin and Destination (O&D) survey. The percentage of Peace Officer boardings in was applied to ridership in 2015 to estimate these boardings, resulting in $174,523 of foregone revenue. The O&D survey estimates will be available for the 2016 Fare Report. Promotional and Marketing Campaigns Complimentary tickets/passes for promotional and marketing activities in 2015 include one- way tickets on ST Express service valued at $3.50 per trip (based on maximum value); Sounder day passes at $9.50 per pass (North line) and $10.50 (South or full line); and Link light rail day passes at $6.00 per pass Ticket/Pass Type Quantity Unit Value Forgone Revenue Quantity Unit Value Forgone Revenue ST Express 11,190 $3.50 $41,963 11,953 $3.50 $41,836 Sounder , ,605 Link 3, ,556 2, ,390 Comps Subtotals $62,635 17,562 85,831 Special Event Multi-Day Pass Link , ,130 Totals 14,642 $72,535 17,826 $106, No special activity took place in 2015; in 2014 Sound Transit gave free rides to Mercer Marathon Participants 15 Multi-Day Special Orders of Link Passes were made for Contracted Surveyors in Customer Service for 2014 & P a g e

26 Requestor Purpose Dates Number of Days ST Value Number Issued Forgone Revenue ST Operations Link Customer Survey 9/ / $9, $9,900 Total $9,900 Foregone revenue for Transit Promotions and Marketing Campaigns was $72,534 in 2015, down from $106,341 in Different campaigns and promotions conducted yearly account for the difference totals seen from 2014 and Promotional-style passes were also provided to survey workers performing work on behalf of Sound Transit; however the $9,900 in estimated trip value is considered operating expense and is not included in the total. Educational Outreach and Transit Training Complimentary and discounted tickets/passes are provided for educational outreach and transit training activities. Fare media provided include one-way tickets on ST Express service valued at $3.50 per trip (based on maximum value); Sounder day passes at $9.50 per pass (North line) and $10.50 (South or full line); Link light rail day passes at $6.00 per pass; and bulk pass orders with custom pricing. Ticket/Pass Type Quantity Unit Value Forgone Revenue Quantity Unit Value Forgone Revenue ST Express 1,625 $3.50 $5,688 1,485 $3.50 $5,198 Sounder 4, ,368 1, ,441 Link 3, ,094 3, ,860 Comps Subtotals 9,009 68,150 6,575 41,499 Special Orders Totals 9,009 $68,150 6,575 $41,499 The total foregone revenue from educational outreach and transit training was $68,150 in 2015 and $41,499 in P a g e

27 Customer Relations and Complaint Resolution Complimentary and discounted tickets/passes provided for customer communications and complaint resolution include one-way tickets on ST Express service valued at $3.50 per trip (based on maximum value); Sounder day passes at $9.50 per pass (North line) and $10.50 (South or full line); and Link light rail day passes at $6 per pass. Ticket/Pass Type Quantity Unit Value Forgone Revenue Quantity Unit Value Forgone Revenue ST Express 7,588 $3.50 $26,558 7,831 $3.50 $27,409 Sounder 1, , ,537 Link 1, ,712 1, ,232 Totals 10,262 $48,101 9,777 $42,178 Transit Demonstrations and Facility Tours (includes Conferences and Industry tours) Complimentary and discounted tickets/passes provided for transit demonstration activities include one-way tickets on ST Express service valued at $3.50 per trip (based on maximum value); Sounder day passes at $9.50 per pass (North line) and $10.50 (South or full line); Link light rail day passes at $6.00 per pass; and bulk pass orders with custom pricing. Ticket/Pass Type Quantity Unit Value Forgone Revenue Quantity Unit Value Forgone Revenue ST Express 100 $3.50 $350 0 $3.50 $0 Sounder Link Comps Subtotals Special Orders 216 Totals 100 $ $281 Special Orders 2015 Purpose Dates Number of Days ST Value Number issued Forgone Revenue Operations Expert Review Panel: Tour of ST3 Sites May $ $ 216 Total $ 216 The total amount of foregone revenue from this program in 2015 was $566 and in 2014 was $281. Different hosted groups and conferences affect the totals for this category from year to year. 27 P a g e

28 Amtrak RailPlus Program Sound Transit maintains an agreement with Amtrak to allow mutual acceptance of certain fare media on rail service between Seattle and Everett. Sound Transit reimburses Amtrak for each recorded instance of a Sounder rider using a qualifying pass on Amtrak service. RailPlus riders are required to: Obtain a special RailPlus ticket from a Sounder ticket vending machine which validates the appropriate ORCA card pass, and Present the ticket and ORCA card for inspection when requested to do so on Amtrak. Due to a technical limitation in the ORCA system, no trip taken data is captured in this process and Sound Transit receives no allocated ORCA revenue. Amtrak RailPlus Value RailPlus Trips AFB 2015 $ 3,720 1,204 $ $ 3, In 2015, 1,204 RailPlus trips were taken by Sounder riders aboard Amtrak service with an average fare per boarding (AFB) of $3.09; foregone revenue for these trips is estimated at $3,720. In 2014, 996 RailPlus trips were taken by Sounder riders aboard Amtrak service with an average fare per boarding (AFB) of $3.11; foregone revenue for these trips is estimated at $3,098. Sound Transits offers RailPlus, to preserve good customer service and foster positive customer relations. Title VI mitigation for impacts of fare changes on minority and low-income communities Per Federal Transit Administration requirements, any fare change proposed by Sound Transit must undergo a Title VI analysis to determine if the change will have a disproportionate impact on minority or low-income communities. If a disproportionate impact is forecasted, Sound Transit must consider programs to mitigate the effect. In 2012, Sound Transit changed its policy of offering free ST Express bus service in downtown Seattle, in coordination with the discontinuation of the Ride Free Area (RFA) administered by King County Metro. In an analysis of the demographics of riders benefiting from the RFA before the change, ST determined that the proportion of both minority and low-income riders among those using the RFA was greater than that for ST ridership or the ST district as a whole. Because of this disproportionate impact on Title VI populations, the Sound Transit Board provided as part of its action to eliminate the free ride policy, an expansion of the Human Services Ticket program to fulfill any additional need for discounted fare media created by the policy change. As this Title VI mitigation represents an unknown proportion of the growth of the overall Human Services Ticket program, it is captured in the report on that program (below) rather than as a separate program in this document. 28 P a g e

29 Human Services Tickets The Human Services (HS) Program is coordinated and funded by King County Metro (KCM) and is administered by King County and the City of Seattle. In 2015, a Link day pass was available to pre-qualified agencies at an 80% discount. The HS Program provides subsidized transit tickets to eligible human services agencies. Agencies give tickets to persons who are homeless and/or have low-to-moderate incomes. Tickets are used to help this population access shelters, health care, employment, and related services critical to personal and residential stability. Tickets may not be used to cover the transportation costs of Agency Staff and/or volunteers. Once HS agencies qualify, they can purchase KCM one-way bus tickets or Sound Transit Link Day Passes. Tickets are sold at KCM's customer service center. Per agreement with KCM, ST receives 20% of the revenue generated from sales of the tickets. Ticket/Pass Type ST Value Revenue Forgone Revenue ST Value Revenue Forgone Revenue Adult $22,800 $3,800 $19,000 $18,315 $3,330 $14,985 RRFP n/a n/a n/a n/a n/a n/a Youth n/a n/a n/a n/a n/a n/a Totals $22,800 $3,800 $19,000 $18,315 $3,330 $14,985 The total foregone revenue resulting from the 80% fare discount provided for this program was: $ 19,000 in 2015 and $14,985 in Paratransit Access to Sound Transit Fixed Route Service In 2015, an estimated 3,483 trips were provided free of charge on ST fixed route modes for eligible paratransit shuttle riders. The forgone fare revenue for these trips is estimated at $6,722. However, had these trips been taken on actual paratransit shuttle service, the cost would be approximately $184,599. Year Number of Trips AFB for all modes Forgone Revenue Paratransit Shuttle Trip Cost Estimated cost of trips on Paratransit Shuttle ,483 $1.93 $6,722 $53 $184, ,371 $1.88 $6,337 $52 $178, ,256 $1.96 $6,382 $52 $169, P a g e

30 Public Emergencies and Natural Disasters In 2015, Sound Transit accommodated approximately 9,295 riders on special service buses due to mudslides and/or other ST Service cancellations. In 2014, we accommodated 11,708 riders. Year Number of Trips Trip Cost Forgone Revenue ,295 $3.09 $28, ,708 $3.11 $36, ,346 $3.20 $17,107 The number of riders for 2015 reflects the ongoing success of ST Operation s strategy to ensure bus bridge service to customers in the event of rail service disruptions. The practice provides a level of service that anticipates customer s needs and provides immediate service so as to inconvenience riders as little as possible. Coaches are contracted from CT, KCM, PT, and Starline Luxury Coaches. The marginal cost of the bus bridge is offset by reduced operating expenses, less revenues, when Sounder or other services are not able to operate. Employer/Institutional Programs The ORCA regional business account program allows Sound Transit and regional partners to offer local employers a program that includes a range of transit benefits. These transit benefits may be completely subsidized or discounted for companies with as few as 5 employees (depending on location). ORCA Business Accounts fall under one of two programs: Business Passport and Business Choice. Business Passport products are priced based on actual transit usage for an individual large company (custom account) or an aggregate of smaller employers in a geographical area (area account), while Business Choice accounts offer businesses the ability to purchase bulk retail products and manage them online. Sound Transit is authorized under Board policy to enter into a discounted bulk pass sales agreements with businesses, organizations and institutions for distribution to their employees, students or clients, under the following conditions: It is in the best interest of Sound Transit, Passes are priced according to the actual or estimated use at a level no lower than the fare revenue that would be expected from the pass users as a group if bulk purchase/distribution program were not in place, or 30 P a g e

31 To pursue market development and/or customer retention. A discount of no more than 20% may be granted provided that the bulk purchaser of the pass offers subsidy of at least 50 percent of the per pass purchase price to the individual pass recipients. No discounts were given to Business Accounts in P a g e

32 APPENDIX A- Fares by Station Sounder Fare Tables Sounder south-tacoma- Seattle South Adult Lakewood Tacoma Tacoma Puyallup Sumner Auburn Kent Tukwila Seattle Lakewood $2.75 $3.00 $3.50 $3.50 $4.00 $4.25 $4.50 $5.25 South Tacoma $2.75 $2.75 $3.25 $3.50 $3.75 $4.00 $4.50 $5.00 Tacoma $3.00 $2.75 $3.00 $3.00 $3.50 $3.75 $4.00 $4.75 Puyallup $3.50 $3.25 $3.00 $2.75 $3.00 $3.50 $3.75 $4.25 Sumner $3.50 $3.50 $3.00 $2.75 $3.00 $3.25 $3.50 $4.25 Auburn $4.00 $3.75 $3.50 $3.00 $3.00 $2.75 $3.25 $3.75 Kent $4.25 $4.00 $3.75 $3.50 $3.25 $2.75 $2.75 $3.50 Tukwila $4.50 $4.50 $4.00 $3.75 $3.50 $3.25 $2.75 $3.25 Seattle $5.25 $5.00 $4.75 $4.25 $4.25 $3.75 $3.50 $3.25 South Youth Lakewood Tacoma Tacoma Puyallup Sumner Auburn Kent Tukwila Seattle Lakewood $2.00 $2.25 $2.50 $2.50 $3.00 $3.00 $3.25 $3.75 South Tacoma $2.00 $2.00 $2.25 $2.50 $2.75 $3.00 $3.25 $3.75 Tacoma $2.25 $2.00 $2.25 $2.25 $2.50 $2.75 $3.00 $3.50 Puyallup $2.50 $2.25 $2.25 $2.00 $2.25 $2.50 $2.75 $3.00 Sumner $2.50 $2.50 $2.25 $2.00 $2.25 $2.25 $2.50 $3.00 Auburn $3.00 $2.75 $2.50 $2.25 $2.25 $2.00 $2.25 $2.75 Kent $3.00 $3.00 $2.75 $2.50 $2.25 $2.00 $2.00 $2.50 Tukwila $3.25 $3.25 $3.00 $2.75 $2.50 $2.25 $2.00 $2.25 Seattle $3.75 $3.75 $3.50 $3.00 $3.00 $2.75 $2.50 $2.25 South Reduced Fare Lakewood Tacoma Tacoma Puyallup Sumner Auburn Kent Tukwila Seattle Lakewood $1.25 $1.50 $1.75 $1.75 $2.00 $2.00 $2.25 $2.50 South Tacoma $1.25 $1.25 $1.50 $1.75 $1.75 $2.00 $2.25 $2.50 Tacoma $1.50 $1.25 $1.50 $1.50 $1.75 $1.75 $2.00 $2.25 Puyallup $1.75 $1.50 $1.50 $1.25 $1.50 $1.75 $1.75 $2.00 Sumner $1.75 $1.75 $1.50 $1.25 $1.50 $1.50 $1.75 $2.00 Auburn $2.00 $1.75 $1.75 $1.50 $1.50 $1.25 $1.50 $1.75 Kent $2.00 $2.00 $1.75 $1.75 $1.50 $1.25 $1.25 $1.75 Tukwila $2.25 $2.25 $2.00 $1.75 $1.75 $1.50 $1.25 $1.50 Seattle $2.50 $2.50 $2.25 $2.00 $2.00 $1.75 $1.75 $ P a g e

33 Sounder North-Everett- Seattle Adult Everett Mukilteo Edmonds Seattle Everett $2.75 $3.50 $4.50 Mukilteo $2.75 $3.25 $4.00 Edmonds $3.50 $3.25 $3.50 Seattle $4.50 $4.00 $3.50 Youth Everett Mukilteo Edmonds Seattle Everett $2.00 $2.50 $3.25 Mukilteo $2.00 $2.25 $3.00 Edmonds $2.50 $2.25 $2.50 Seattle $3.25 $3.00 $2.50 Reduced Fare Everett Mukilteo Edmonds Seattle Everett $1.25 $1.75 $2.25 Mukilteo $1.25 $1.50 $2.00 Edmonds $1.75 $1.50 $1.75 Seattle $2.25 $2.00 $1.75 Link Effective June 1, 2011, Board Resolution No. R , approved a Link adult fare based fare increase of $0.25 and changes all one way youth fares to $1.25 and all one way reduced fare trips to $0.75 Adult Westlake University St Pioneer Square Int'l District Stadium SODO Beacon Hill Mt. Baker Columbia City Othello Rainier Beach Tukwila Int'l SeaTac/ Airport Westlake $2.00 $2.00 $2.00 $2.00 $2.00 $2.00 $2.25 $2.25 $2.25 $2.25 $2.75 $2.75 University St $2.00 $2.00 $2.00 $2.00 $2.00 $2.00 $2.25 $2.25 $2.25 $2.25 $2.75 $2.75 Pioneer Square $2.00 $2.00 $2.00 $2.00 $2.00 $2.00 $2.25 $2.25 $2.25 $2.25 $2.75 $2.75 Int'l District $2.00 $2.00 $2.00 $2.00 $2.00 $2.00 $2.25 $2.25 $2.25 $2.25 $2.75 $2.75 Stadium $2.00 $2.00 $2.00 $2.00 $2.00 $2.00 $2.00 $2.00 $2.25 $2.25 $2.50 $2.75 SODO $2.00 $2.00 $2.00 $2.00 $2.00 $2.00 $2.00 $2.00 $2.25 $2.25 $2.50 $2.50 Beacon Hill $2.00 $2.00 $2.00 $2.00 $2.00 $2.00 $2.00 $2.00 $2.25 $2.25 $2.50 $2.50 Mt. Baker $2.25 $2.25 $2.25 $2.25 $2.00 $2.00 $2.00 $2.00 $2.00 $2.25 $2.50 $2.50 Columbia City $2.25 $2.25 $2.25 $2.25 $2.00 $2.00 $2.00 $2.00 $2.00 $2.00 $2.25 $2.50 Othello $2.25 $2.25 $2.25 $2.25 $2.25 $2.25 $2.25 $2.00 $2.00 $2.00 $2.25 $2.50 Rainier Beach $2.25 $2.25 $2.25 $2.25 $2.25 $2.25 $2.25 $2.25 $2.00 $2.00 $2.25 $2.25 Tukwila Int'l $2.75 $2.75 $2.75 $2.75 $2.50 $2.50 $2.50 $2.50 $2.25 $2.25 $2.25 $2.00 SeaTac/ Airport $2.75 $2.75 $2.75 $2.75 $2.75 $2.50 $2.50 $2.50 $2.50 $2.50 $2.25 $2.00 Youth All one way fares $1.25 Reduced Fare All one way fares $ P a g e

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