Career Mentor. Manuel Kehrer, Business Consultant, SDU Business, the University of Southern Denmark

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Career Mentor. Manuel Kehrer, Business Consultant, SDU Business, the University of Southern Denmark"

Transcription

1 Career Mentor Introduction This guide is an inspiration catalogue on how to go about your role as a mentor or mentee, and how a mentor programme with an international student might look like. This guide is based on the existing career mentor programme from the Career Centre. However for the International Brainstormers project, a fourth meeting about job Shadowing is added. Enjoy! Manuel Kehrer, Business Consultant, SDU Business, the University of Southern Denmark Role as a Mentor As a mentor you can help the student to find his/her way into the Danish labour market and be an eye opener for the mentee s competences and career wishes. Your job is not to find a job for the mentee this is the responsibility of the mentee. Your role is to mentor, inspire and share your experiences. It is not your role to tell the mentee what to do, but to invite to action by asking good questions, give concrete tasks and use your network. Besides this, you have to share your experiences with your mentee. You can for example explain how you got your current job and how you handled the transition period from study- to work life and how you managed your career afterwards. You can also explain how you found out what you wanted in work life, what your strengths/competences were, and how they have developed since then. Last, but not least, it is important to instil courage and self-confidence to the mentee by acknowledging his/her worth, strengths and resources from what he/she tells you. A typical mentor programme A typical mentor programme covers 3 meetings with duration of 1-2 hours. However, for International Brainstormers the programme is extended to 4 meetings. The meetings are arranged by the mentee and will normally take place at your workplace. Before each meeting we recommend that the mentee prepares an agenda for the meeting. Experience shows that most of the clarification of the mentee takes place in between the meetings. This can be strengthened by giving concrete tasks to the mentee and to encourage written notes in the clarification process. Role as a Mentee

2 You must be prepared to work actively and have motivation to work with yourself. The mentor programme can help you with clarification, but only if you want it. Your mentor can help you finding your way on the Danish labour market and be an eye opener for your competences and career wishes. The role of the mentor is not to answer what you should do, but what you can do, and by this strengthening your awareness of which way to follow. It is your responsibility to translate your mentor s knowledge and experiences to concrete action. The mentor will only coach you by asking challenging questions. Good advice As a mentee you should pay attention to the following: 1. It is your responsibility to book meetings with your mentor 2. You must prepare the agenda for the meetings. Be prepared and send the agenda in advance 3. Before the first meeting: Send a brief introduction of yourself, who you are and what you expect of the mentor programme 4. Respect the time limits of your mentor 5. Think about what you want to get out of your mentor programme. What questions do you have to your mentor? 6. Write notes which help you to remember meetings, tasks, etc. 7. Remember that you mentor is not your counsellor for your master thesis 8. You are an ambassador for the University of Southern Denmark. Leave a good impression for the other students to follow 9. Be open minded and positive for new ideas and take them as chances for improvements 10. Be honest to your mentor: what you can and what you want. 11. If there are challenges during the programme, please contact the consultant in the Career Centre. Structure of the meetings There are many ways to structure the duration. This example prepares the ground for 3 meetings between mentor and mentee. We hope you get inspired and find the model which suits you best. The first meeting: Matching of expectations and frames of the programme Clarify the frames of the programme, start and end date, as well as the meetings duration, frequency and structure (e.g. agenda)

3 How can the mentee benefit from the programme? E.g. clarity of what a mentee can and wants with his/her education, knowledge about the labour market, job opportunities, codes of conduct, etc. You will benefit by clarifying why you are in this programme and what you expect. Results Clear agreements and frames for the programme. The mentee s wishes for the programme are formulated in concrete questions or goals, e.g. how and when can I use my competences from my education in other professional contexts? It is important to understand the mentee s background before further development in the programme. Approach It is important that the established focus is concrete and easy to handle. A concrete focus can be made by a question which covers the mentee s expectations for the programme. The mentee has already phrased one or more central questions for this clarification process which you can ask about during the programme and adjust if necessary. As preparation for this meeting, the mentee is asked to send his/her CV and a short proposal for what he/she expects from the mentor programme. Mentor s role The mentor s role is to ask clarifying and challenging questions, listen, show interest and identify the mentee s expectations and hopes. At the same time, the mentor is supposed to sharpen the mentee s focus and help to set up concrete goals for the programme and his/her career wishes. The second meeting: competences and career wishes - To work with the mentee s frames and visions for his/her own work life: What are the mentee s career wishes and how can they be met? - To identify the mentee s competences and strengths in order to clarify how they can be utilized in the best manner for the job application. Results: - The mentee identifies what he/she wants with her education and bring his/her dreams for the labour market into focus: What is my dream job? - The mentee is able to express his/her competences and acquire tools to use the competences actively in the job application process.

4 Approach: In this phase, it is important that the mentee talk as much as possible: What does he/she want with the education? What are the ambitions for the work life in Denmark? How does the dream job look like? What are the barriers you meet when you apply for job in Denmark and how can they be crossed? As preparation for this meeting you might ask the mentee to compose a job ad for his/her dream job. Regarding to the identification of competences, you can possibly ask the mentee to make a list of the things he/she thinks he/she is good at, and hereafter discuss this list in comparison to his/her CV. Mentor s role Again, it is your role as a mentor to ask clarifying questions, listen and show interest. Examples of questions could be: What have been particularly motivating for you during your study?, What can get you up in the morning in your work life?, How do you combine your interests with your professional competences?, How do your work tasks look like? and How can you apply your personal resources? The third meeting: Opportunities at the labour market, round-off and evaluation - To identify the mentee s opportunities at the labour market Results: - The mentee gains more insight into how the Danish labour market looks and how the opportunities are in order to get off to a good career start. Approach: You might put your own network at the mentee s disposal, so the mentee is in contact with relevant people. It should not be seen as an employment agency, but rather as a means for the mentee to recognize and be aware of different and alternative career paths. You can also charge the mentee with making concrete research assignments in order to gain the same kind of knowledge. Finally, you are going to take stock of the programme s results and phrase the next steps for the mentee. If the mentee has become more clarified about for instance choose of courses, internships, networking or job applications, you might jointly formulate a forward plan of action, which ensures that knowledge is put into practice. Here, you also have the chance make possible meetings to stay in touch after the termination of the programme. This opportunity is of course optional.

5 Examples of conversation topics: - Personal development - Personal SWOT analysis - Tools to structuring of time - Job application, including CV and writing the application, as well as job interviews and salary negotiations - Learning styles - Career paths - Work life balance - Performance and development interview - Personal appearance - Presentation techniques - Network and networking tools like LinkedIn - Management - Industrial PhD - Education - Efficiency and Effectiveness - Development of competences - Internship - Topics for master thesis - Career and children - Prioritizing - Decisive competences - Stress management - Moving abroad - Project Management - Conflict Management The fourth meeting: Job Shadow Just another day at the office The international student is going to explore an ordinary day at a Danish company and, if possible, follow the mentor in his/her working day including meeting activities, lunch with coworkers, desk work, etc. Result:

6 The International student gains insight into how a Danish workplace functions, including the working environment, tone, structure of organisation (the relatively flat structure), in short the Danish work culture.

Managing Your Career Tips and Tools for Self-Reflection

Managing Your Career Tips and Tools for Self-Reflection Managing Your Career Tips and Tools for Self-Reflection Your career may well be the primary vehicle for satisfying many of your personal needs, i.e. your need to feel a sense of belonging, to feel appreciated

More information

NETWORKING HOW TO STAND OUT. The Center for Student Professional Development

NETWORKING HOW TO STAND OUT. The Center for Student Professional Development NETWORKING HOW TO STAND OUT The Center for Student Professional Development DRESS THE PART Wear either business casual or business professional clothing. YOUR 30 SECOND SPOT A way to introduce yourself

More information

Use Your Master s Thesis Supervisor

Use Your Master s Thesis Supervisor Use Your Master s Thesis Supervisor This booklet was prepared in dialogue with the heads of studies at the faculty, and it was approved by the dean of the faculty. Thus, this leaflet expresses the faculty

More information

Mentoring program for engineering departmental academic activities

Mentoring program for engineering departmental academic activities Mentoring program for engineering departmental academic activities Prof. Pallapa Venkataram Protocol Engineering and Technology Unit, Electrical Communication Engineering Dept., Indian Institute of Science,

More information

MENTORING: A Kit for Mentees. Professional Development Program. Engineers Australia. Mentoring: A Kit for Mentees A

MENTORING: A Kit for Mentees. Professional Development Program. Engineers Australia. Mentoring: A Kit for Mentees A MENTORING: A Kit for Mentees Professional Development Program Engineers Australia Mentoring: A Kit for Mentees A Contents Introduction to mentoring 2 About mentoring 2 Formal versus informal mentoring

More information

PERFORMANCE MANAGEMENT

PERFORMANCE MANAGEMENT PERFORMANCE MANAGEMENT A practical guide www.totaralms.com 1 Performance management and learning are closely related. Performance management involves constructive feedback so that individuals can learn

More information

Webinar 3: Mentoring and Other Ways to Leverage the Impact of Training. Association of Public and Land-grant Universities.

Webinar 3: Mentoring and Other Ways to Leverage the Impact of Training. Association of Public and Land-grant Universities. Webinar 3: Mentoring and Other Ways to Leverage the Impact of Training Association of Public and Land-grant Universities October 3, 2013 Introduction This webinar is the third in a series focused on how

More information

BUILD YOUR MIND SKILLING LEADERS PROGRAM 2016

BUILD YOUR MIND SKILLING LEADERS PROGRAM 2016 BUILD YOUR MIND SKILLING LEADERS PROGRAM 2016 The Cape York Leaders Program broadened my thinking. It helped me identify the potential that I have - it helped me to reveal my true self CYLP Alumni Member

More information

HUMAN RESOURSES COLLEGE OF EDUCATION AND HUMAN ECOLOGY. Manager's Guide to Mid-Year Performance Management

HUMAN RESOURSES COLLEGE OF EDUCATION AND HUMAN ECOLOGY. Manager's Guide to Mid-Year Performance Management HUMAN RESOURSES COLLEGE OF EDUCATION AND HUMAN ECOLOGY Manager's Guide to Mid-Year Performance Management Table of Contents Mid-year Performance Reviews... 3 Plan the performance appraisal meeting... 3

More information

Find your new job through us

Find your new job through us Sida: 1 av 7 Engelska New at the Employment Office (text version of the film on ny.arbetsformedlingen.se) Find your new job through us Welcome to the Employment Service Here you will find information about

More information

To be used in conjunction with the Invitation to Tender for Consultancy template.

To be used in conjunction with the Invitation to Tender for Consultancy template. GUIDANCE NOTE Tendering for, choosing and managing a consultant Using this guidance This information is not intended to be prescriptive, but for guidance only. Appointing consultants for relatively small

More information

Learning and Development Hiring Manager Guide For Onboarding A New Manager

Learning and Development Hiring Manager Guide For Onboarding A New Manager Learning and Development Hiring Manager Guide For Onboarding A New Manager www.yorku.ca/hr/hrlearn.html Table of Contents Introduction...1 What is Onboarding?...1 What is the Difference Between Orientation

More information

Strategic No Planned Yes Reason. The organisation has a member of the leadership team with responsibility for and

Strategic No Planned Yes Reason. The organisation has a member of the leadership team with responsibility for and Strategic No Planned Yes Reason The organisation has a member of the leadership team with responsibility for and an understanding of CEIAG. DHT (Curriculum and Attainment) has overview of CEIAG in school

More information

Identifying your Personal Management and Transferable Skills

Identifying your Personal Management and Transferable Skills Identifying your Personal Management and Transferable Skills The following are a list of skills that are transferable from one job to another. Think about your past experiences and decide which of the

More information

SEMESTER- SYLLABUS 4TH SEMESTER INTERNSHIP AND FINAL PROJECT. AP Graduate of Construction Technology. VIA University College Aarhus

SEMESTER- SYLLABUS 4TH SEMESTER INTERNSHIP AND FINAL PROJECT. AP Graduate of Construction Technology. VIA University College Aarhus Get updated VIA University College SEMESTER- SYLLABUS 4TH SEMESTER INTERNSHIP AND FINAL PROJECT AP Graduate of Construction Technology VIA University College Aarhus Spring 2016 Get updated VIA University

More information

This assessment process will help you identify developmental priorities for your Individual Development Plan (IDP) for pursuing your career goals.

This assessment process will help you identify developmental priorities for your Individual Development Plan (IDP) for pursuing your career goals. Introduction Introduction This assessment process will help you identify developmental priorities for your Individual Development Plan (IDP) for pursuing your career goals. Although you may complete this

More information

Counseling Center Informational Interviewing INFORMATION INTERVIEWING WHAT IS AN INFORMATIONAL INTERVIEW?

Counseling Center Informational Interviewing INFORMATION INTERVIEWING WHAT IS AN INFORMATIONAL INTERVIEW? Counseling Center Informational Interviewing INFORMATION INTERVIEWING WHAT IS AN INFORMATIONAL INTERVIEW? An informational interview is a conversation between a person (like you) who is interested in a

More information

Beyond the Open Door Policy of Leadership Communication

Beyond the Open Door Policy of Leadership Communication Beyond the Open Door Policy of Leadership Communication Angie Pastorek, Ph.D. KU-Edwards Professional Workplace Communication Graduate Certificate, Department of Communication Studies February 18, 2016

More information

15 Most Typically Used Interview Questions and Answers

15 Most Typically Used Interview Questions and Answers 15 Most Typically Used Interview Questions and Answers According to the reports made in thousands of job interviews, done at ninety seven big companies in the United States, we selected the 15 most commonly

More information

Questions for workplace needs analysis surveys

Questions for workplace needs analysis surveys Questions for workplace needs analysis surveys Notes 1. These questions come from workplace basic skills surveys that include native-speakers. 2. Interviewers will need to reformulate questions according

More information

Juan received his acceptance letter to Sacramento State. He stared at it with

Juan received his acceptance letter to Sacramento State. He stared at it with Juan and Sasha Discover How Their College Education Relates to Work and Career By David McVey, M.S., Career Counselor Debra Marcus, M.S., Career Counselor Juan received his acceptance letter to Sacramento

More information

Leader s Guide: New Manager Orientation

Leader s Guide: New Manager Orientation Leader s Guide: New Manager Orientation The goal of this lesson is to: Familiarize the new Manager with the benefits of being a Tupperware Manager and define the expectations and business activities that

More information

Learning Framework for Local Government

Learning Framework for Local Government Learning Framework for Local Government Local Government should aspire to building learning municipalities in which employees acquire knowledge, skills and attitudes from their daily experience, educational

More information

INTERVIEW QUESTIONS & TECHNIQUES Collected by MBA Dept

INTERVIEW QUESTIONS & TECHNIQUES Collected by MBA Dept INTERVIEW QUESTIONS & TECHNIQUES Collected by MBA Dept General Advice Before you go for your interview you need to find out everything you can about the company. Reread your application/cv/covering letter,

More information

Toolbox to inspire individual best agers with entrepreneurial ambitions

Toolbox to inspire individual best agers with entrepreneurial ambitions Toolbox to inspire individual best agers with entrepreneurial ambitions Ewa Hedkvist Petersen Toolbox to inspire individual best agers with entrepreneurial ambitions Ewa Hedkvist Petersen Publication

More information

Interview Questions. version no.: 2.0 date: 13 March 2014

Interview Questions. version no.: 2.0 date: 13 March 2014 Interview Questions version no.: 2.0 date: 13 March 2014 Contents # Item 1 Introduction 2 Behavioural interviewing (STAR) 3 Questions used as a light touch and to open up discussion 4 You and the job:

More information

Integral Leadership Coaching

Integral Leadership Coaching Integral Leadership Coaching Evolving The Next Generation of Leaders Joseph Zepedeo M.Sc. President Overview Why Integral Coaching? Integral means comprehensive, whole, all-inclusive, complete. Consistent

More information

Employee Performance Management Policy and Procedure

Employee Performance Management Policy and Procedure Employee Performance Management Policy and Procedure Document Control Document Ref: HREPM001 Date Created: Sept 2007 Version: 1.4 Date Modified: April 2015 Revision due Author: Jane Milone Sign & Date:

More information

THE SUCCESSFUL JOB SEARCH

THE SUCCESSFUL JOB SEARCH THE SUCCESSFUL JOB SEARCH N U R F C O L D C A L L O X I N T E R N A Y L I I S F E P N W B R T I N T I N T E R V I E W K K A I Z W V E C L E P S E C N J O B S E A R C H D I M D R G U L M F J B I L U E K

More information

LEADERSHIP DEVELOPMENT FRAMEWORK

LEADERSHIP DEVELOPMENT FRAMEWORK LEADERSHIP DEVELOPMENT FRAMEWORK February 13, 2008 LEADERSHJP PERSPECTIVE I consider succession planning to be the most important duty I have as the Director of the NOAA Corps. As I look toward the future,

More information

Academy Profession degree (AP) in Service, Hospitality, and Tourism Management. Course curriculum 2011 2013

Academy Profession degree (AP) in Service, Hospitality, and Tourism Management. Course curriculum 2011 2013 Academy Profession degree (AP) in Service, Hospitality, and Tourism Management Course curriculum 2011 2013 September 2011 Course description for the AP Programme in Service, Hospitality, and Tourism Management.

More information

Family Guide to the Individual Support Plan in Pennsylvania

Family Guide to the Individual Support Plan in Pennsylvania Family Guide to the Individual Support Plan in Pennsylvania Department of Public Welfare, Office of Mental Retardation through the Office of Mental Retardation Consulting System Welcome This booklet will

More information

Developing a Learning Plan. A Learning Plan can serve as a useful tool for planning and managing professional development.

Developing a Learning Plan. A Learning Plan can serve as a useful tool for planning and managing professional development. Developing a Learning Plan A Learning Plan can serve as a useful tool for planning and managing professional development. Developing a Learning Plan requires that you: 1. Identify a Learning Goal, the

More information

Msc Thesis Project Civil Engineering and Management

Msc Thesis Project Civil Engineering and Management Msc Thesis Project Civil Engineering and Management Preface This brochure contains information about the graduation process. Although an effort is made to present the information as accurately as possible,

More information

BUILD YOUR NETWORK. Harvard. Extension School. An Extension School Resource. Build Your Network

BUILD YOUR NETWORK. Harvard. Extension School. An Extension School Resource. Build Your Network Extension School Build Your Network Harvard OFFICE OF CAREER SERVICES Harvard University Faculty of Arts and Sciences www.ocs.fas.harvard.edu CAREER AND ACADEMIC RESOURCE CENTER Harvard Extension School

More information

Mentoring. A Guide for Mentors in the Women s Leadership Initiative

Mentoring. A Guide for Mentors in the Women s Leadership Initiative Mentoring A Guide for Mentors in the Mentoring Mentoring: A Cornerstone of the The mission of the (WLI) is to educate, inspire, and empower the next generation of female leaders with the core values, attitudes

More information

Search Committee Chair s Guide to the Faculty Interview Process

Search Committee Chair s Guide to the Faculty Interview Process Search Committee Chair s Guide to the Faculty Interview Process The Hiring Process 3 Sample Interview Agenda 6 Final Candidate Portfolio Checklist 7 Interview Exchange Instructions Submit a Personnel Action

More information

Test your talent How does your approach to talent strategy measure up?

Test your talent How does your approach to talent strategy measure up? 1 Test your talent How does your approach to talent strategy measure up? Talent strategy or struggle? Each year at Head Heart + Brain we carry out research projects to help understand best practice in

More information

50 Tough Interview Questions

50 Tough Interview Questions You and Your Accomplishments 1. Tell me a little about yourself. 50 Tough Interview Questions Because this is often the opening question, be careful that you don t run off at the mouth. Keep your answer

More information

Ten Tough Interview Questions and Ten Great Answers

Ten Tough Interview Questions and Ten Great Answers This tool is designed to identify typical questions asked and the kinds of answers that demonstrate a concise and thoughtful response. The following are some of the most difficult questions asked during

More information

Cambridge ESOL Entry 3 Certificate in ESOL Skills for Life

Cambridge ESOL Entry 3 Certificate in ESOL Skills for Life Centre Number Candidate Number Candidate Name *2290400733* UNIVERSITY OF CAMBRIDGE ESOL EXAMINATIONS English for Speakers of Other Languages Cambridge ESOL Entry 3 Certificate in ESOL Skills for Life [Reading]

More information

Professional ideal. Professional ideal for the Danish Union of Teachers

Professional ideal. Professional ideal for the Danish Union of Teachers Professional ideal The Danish Union of Teachers has adopted a professional ideal at its congress 2-4 October 2002. Before that, the professional ideal has been the subject of a comprehensive member debate

More information

Business Etiquette. Business and Social Manners. Leadership and Development Training

Business Etiquette. Business and Social Manners. Leadership and Development Training Business Etiquette Business and Social Manners Leadership and Development Training The institute experts have many years of experience in effective leadership and development training. We have worked with

More information

Developed for the Southern Africa NGO Capacity Building Project with support from:

Developed for the Southern Africa NGO Capacity Building Project with support from: AFRICAN MEDICAL AND RESEARCH FOUNDATION: MANUAL ON THE UNIT STANDARD: Apply the principles of situational leadership to a business unit: ID No: 13953: 5 Credits Developed for the Southern Africa NGO Capacity

More information

Conducting Effective Appraisals

Conducting Effective Appraisals Conducting Effective Appraisals By Mark Williams Head Of Training MTD Training Web: www.mtdtraining.com Telephone: 0800 849 6732 1 MTD Training, 5 Orchard Court, Binley Business Park, Coventry, CV3 2TQ

More information

Strategy Statement. for the University of Southern Denmark

Strategy Statement. for the University of Southern Denmark Strategy Statement for the University of Southern Denmark Foreword 3 ON COURSE FOR 2020 In 2012 SDU embarked on the development of an overall strategy capable of embracing the university as a whole. The

More information

INTERNSHIP INFORMATION FOR COMPANIES

INTERNSHIP INFORMATION FOR COMPANIES INTERNSHIP INFORMATION FOR COMPANIES OUR STUDENTS ARE TOP MOTIVATED AND HARD-WORKING TABLE OF CONTENTS Practical information 4 AP degree programmes 6 Top-up Bachelor s degree programmes 15 Contact 19 2

More information

Specific Measurable Achievable. Relevant Timely. PERFORMANCE MANAGEMENT CREATING SMART OBJECTIVES: Participant Guide PROGRAM OVERVIEW

Specific Measurable Achievable. Relevant Timely. PERFORMANCE MANAGEMENT CREATING SMART OBJECTIVES: Participant Guide PROGRAM OVERVIEW Specific Measurable Achievable PERFORMANCE MANAGEMENT CREATING SMART OBJECTIVES: Participant Guide Relevant Timely PROGRAM OVERVIEW About the Training Program This session is designed to enable participants

More information

Your life as an engineer starts now. Welcome as a student member of Sveriges Ingenjörer

Your life as an engineer starts now. Welcome as a student member of Sveriges Ingenjörer Your life as an engineer starts now Welcome as a student member of Sveriges Ingenjörer Start shaping your future as an engineer already before your exam As a student of engineering, you stake out the road

More information

Get started on your job search. Get started on your job search

Get started on your job search. Get started on your job search 1 Get started on your job search 2 3 Content 04 FROM GRADUATION TO JOB 07 PERSONAL COMPE- TENCE ASSESSMENT 10 THE GOOD CV 13 THE FOCUSED APPLICATION 17 THE JOB INTERVIEW The content of this pamphlet is

More information

Professional Telesales Skills

Professional Telesales Skills Professional Telesales Skills This course is designed to improve the skills, techniques and confidence of those working in Telesales and Telemarketing. The type of individual who thrives in this type of

More information

PART 7: LESSON D: There are Five Ways to Monitor Employee Performance

PART 7: LESSON D: There are Five Ways to Monitor Employee Performance PART 7: LESSON D: There are Five Ways to Monitor Employee Performance Key Points There are five ways to monitor employee performance: (#1) Watch employees work. (#2) Ask for an account. (#3) Help employees

More information

REPORT OF THE SERVICE DIRECTOR - HUMAN RESOURCES AND CUSTOMER SERVICE

REPORT OF THE SERVICE DIRECTOR - HUMAN RESOURCES AND CUSTOMER SERVICE Report to Personnel Committee 26 September 2012 Agenda Item: 6 REPORT OF THE SERVICE DIRECTOR - HUMAN RESOURCES AND CUSTOMER SERVICE INVESTORS IN PEOPLE RE-ACCREDITATION Purpose of the Report 1. The purpose

More information

WELCOME TO WORLD TRADE

WELCOME TO WORLD TRADE WELCOME TO WORLD TRADE Welcome to World Trade Center Ballerup Washington and Beijing have their centres and now the first World Trade Center in Denmark has opened. As a tenant at a World Trade Center

More information

13. FIRST MEETING WITH THE CLIENT AND

13. FIRST MEETING WITH THE CLIENT AND 13. FIRST MEETING WITH THE CLIENT AND PROPOSAL TO YOUR CLIENT Extract OVERVIEW In this module, we will cover the following topics: Preparation At the meeting Planning the ceremony Budget planning Proposal

More information

Human Resources Training. Performance Management Training Module 2: Managing Employee Performance

Human Resources Training. Performance Management Training Module 2: Managing Employee Performance Human Resources Training Performance Management Training Module 2: Managing Employee Performance Table of Contents Learning Objectives...1 Expectations Of You As A Leader...3 Setting and Communicating

More information

Role Description Director, Customer Experience

Role Description Director, Customer Experience Role Description Director, Customer Experience Classification/Grade/Band Band 1 Senior Executive Work Level Standards ANZSCO Code PCAT Code Date of Approval Work Contribution Stream: Service/Operational

More information

Alison Bell alisonbell2@bigpond.com Medicine in Addictions Conference

Alison Bell alisonbell2@bigpond.com Medicine in Addictions Conference Alison Bell alisonbell2@bigpond.com Medicine in Addictions Conference 2013 Motivational Interviewing Are we Dancing or Wrestling? Definition of Motivational Interviewing Motivational interviewing is a

More information

THE MASTER'S DEGREE IN ENGLISH

THE MASTER'S DEGREE IN ENGLISH Academic regulations for THE MASTER'S DEGREE IN ENGLISH THE FACULTY OF HUMANITIES THE UNIVERSITY OF AARHUS 2007 1 Framework conditions Title Prepared by Effective date Prescribed points Master s degree

More information

EXECUTIVE BEHAVIORAL INTERVIEW GUIDE

EXECUTIVE BEHAVIORAL INTERVIEW GUIDE EXECUTIVE BEHAVIORAL INTERVIEW GUIDE INTERVIEW GUIDE INSTRUCTIONS: This Interview Guide is intended to help hiring executives conduct behavioral interviews for executive classifications covered by the

More information

STRATEGIC ALIGNMENT AND CAPACITY BUILDING FOR THE HR COMMUNITY

STRATEGIC ALIGNMENT AND CAPACITY BUILDING FOR THE HR COMMUNITY STRATEGIC ALIGNMENT AND CAPACITY BUILDING FOR THE HR COMMUNITY An Overview Designing, driving and implementing people management strategies, processes and projects for real business value HR Strategic

More information

PREPARING FOR THE INTERVIEW

PREPARING FOR THE INTERVIEW U N I V E R S I T Y C A R E E R S E R V I C E S PREPARING FOR THE INTERVIEW THE INTERVIEW The interview is an opportunity to demonstrate to an employer why you are the best fit for the position. Essentially,

More information

PROPOSAL TO DEVELOP AN EMPLOYEE ENGAGEMENT PROGRAMME

PROPOSAL TO DEVELOP AN EMPLOYEE ENGAGEMENT PROGRAMME PROPOSAL TO DEVELOP AN EMPLOYEE ENGAGEMENT PROGRAMME DEFINITIONS OF ENGAGEMENT The concept of employee engagement has received growing interest recently, with a range of research into what engagement is

More information

Comparison of the Cambridge Exams main suite, IELTS and TOEFL

Comparison of the Cambridge Exams main suite, IELTS and TOEFL Comparison of the Cambridge Exams main suite, IELTS and TOEFL This guide is intended to help teachers and consultants advise students on which exam to take by making a side-by-side comparison. Before getting

More information

Your Guide to Will Dispute Mediation

Your Guide to Will Dispute Mediation Your Guide to Will Dispute Mediation 1 Introduction People involved in a dispute about a will typically Worry about paying for (and potentially losing) a fight in a public court with a relative; Suffer

More information

Interpersonal Skills. Leadership, Change Management and Team Building

Interpersonal Skills. Leadership, Change Management and Team Building Interpersonal Skills Leadership, Change Management and Team Building Capital s Learning and Development team design and deliver tailored skills and competency based programmes to meet your wide range of

More information

Mentoring YOUR ROAD MAP TO SUCCESS. By Nona Chigewe

Mentoring YOUR ROAD MAP TO SUCCESS. By Nona Chigewe Mentoring YOUR ROAD MAP TO SUCCESS By Nona Chigewe 28 CERTIFIED June 2012 ORGANIZATIONS AND THEIR EMPLOYEES HAVE ONE VITAL purpose in common: both are striving to accomplish a life-changing, impactful

More information

Insight. The analytics trend. in customer service. 4-point plan for greater efficiency in contact centres. we are www.daisygroup.

Insight. The analytics trend. in customer service. 4-point plan for greater efficiency in contact centres. we are www.daisygroup. Insight The analytics trend in customer service 4-point plan for greater efficiency in contact centres 2 Introduction The subject of analytics these days includes a vast number of factors relating to customer

More information

THE STAY INTERVIEW KICK START GUIDE. 5 Simple Steps to Dramatically Improve Engagement & Retention

THE STAY INTERVIEW KICK START GUIDE. 5 Simple Steps to Dramatically Improve Engagement & Retention THE STAY INTERVIEW KICK START GUIDE 5 Simple Steps to Dramatically Improve Engagement & Retention You ve heard about them. You ve read about them. Maybe you have even tried doing them. But now, you are

More information

Mentor s Guide. Mentorship Program Northern Kentucky University

Mentor s Guide. Mentorship Program Northern Kentucky University 2012 Mentor s Guide Mentorship Program Northern Kentucky University NKU Haile/U.S. Bank College of Business MBA MENTORSHIP Program: Mentor s Guide Reasons for Mentor participation and Guidelines About

More information

Informational Interviewing and the Art of Networking

Informational Interviewing and the Art of Networking Informational Interviewing and the Art of Networking What is Informational Interviewing? Arranging and Preparing for an Informational Interview Good Questions to Ask Developing a Network After Your Informational

More information

GET STARTED WITH LINKEDIN. A Guide by ConsultingFact.com. An Insider s Guide

GET STARTED WITH LINKEDIN. A Guide by ConsultingFact.com. An Insider s Guide GET STARTED WITH LINKEDIN A Guide by ConsultingFact.com An Insider s Guide Why Is LinkedIn Popular? With the advent of technology and social media, LinkedIn has become one outstanding tool for finding

More information

University of York Coaching Scheme

University of York Coaching Scheme University of York Coaching Scheme Guidelines July 2014 Learning and Development Contents Introduction to Coaching... 2 What is the difference between Coaching, Mentoring, Counselling and Mediation?...

More information

WORTH KNOWING when you are unemployed

WORTH KNOWING when you are unemployed WORTH KNOWING when you are unemployed WORTH KNOWING when you are unemployed Who will I meet? What are my options? What does the law say? Here you will find answers to many of your questions. Introduction

More information

Investors in People Assessment Report. Presented by Alli Gibbons Investors in People Specialist On behalf of Inspiring Business Performance Limited

Investors in People Assessment Report. Presented by Alli Gibbons Investors in People Specialist On behalf of Inspiring Business Performance Limited Investors in People Assessment Report for Bradstow School Presented by Alli Gibbons Investors in People Specialist On behalf of Inspiring Business Performance Limited 30 August 2013 Project Reference Number

More information

Job Search. How to make your job search successful

Job Search. How to make your job search successful Job Search How to make your job search successful Pick a major that relates to a specific job or occupation. Get a great GPA. Participate in leadership activities. Secure internships, summer jobs, part-time

More information

Questions / Answers. Administrative Steps Required to Become a Member

Questions / Answers. Administrative Steps Required to Become a Member Administrative Steps Required to Become a Member Certificate / Transcript of Records Question Which administrative steps do I have to take to become a member and while I am a member? 1. As this are the

More information

A Guide to Cover Letter Writing

A Guide to Cover Letter Writing A Guide to Cover Letter Writing Contents What is a Cover Letter?... 2 Before you get started - Do your Research... 3 Formatting the letter... 4 Cover letter content... 5 Section 1 - Opening... 5 Section

More information

INTERVIEWING SKILLS. OBJECTIVE: Upon successful completion, students will be able to successfully participate in a mock interview.

INTERVIEWING SKILLS. OBJECTIVE: Upon successful completion, students will be able to successfully participate in a mock interview. INTERVIEWING SKILLS OBJECTIVE: Upon successful completion, students will be able to successfully participate in a mock interview. CAREER PREPARATION LEARNING RESULTS MET OR PARTIALLY MET: B.2. Demonstrates

More information

Role Description Curator - Digital Assets

Role Description Curator - Digital Assets Role Description Curator - Digital Assets Cluster Agency Division/Branch/Unit Location Department of Planning & Environment Sydney Living Museums Collections & Access The Mint Classification/Grade/Band

More information

Future Health Professionals Club. Mentorship Manual

Future Health Professionals Club. Mentorship Manual Future Health Professionals Club Dedicated to guiding future health professionals Mentorship Manual FHPClub@uci.edu http://www.ucihs.uci.edu/fhpclub/ July 2007 1 Table of Contents Mission and vision 3

More information

SAMPLE INTERVIEW QUESTIONS

SAMPLE INTERVIEW QUESTIONS SAMPLE INTERVIEW QUESTIONS Interviews and interview styles vary greatly, so the best way to prepare is to practice answering a broad range of questions. For other great interview strategies, see our Successful

More information

Effective networking. ACA training webinar by Bob Griffiths, RGA services 20 September 2011 BUSINESS WITH CONFIDENCE. icaew.com

Effective networking. ACA training webinar by Bob Griffiths, RGA services 20 September 2011 BUSINESS WITH CONFIDENCE. icaew.com Effective networking ACA training webinar by Bob Griffiths, RGA services 20 September 2011 Bob Griffiths ICAEW Chartered Accountant Over 20 years experience as a personal and business coach Proven track

More information

A career with AlSafwa. Your. Questions

A career with AlSafwa. Your. Questions A career with AlSafwa Your Questions 1 Summary Be proactive [1-4 ] 6 7 8 9 What does AlSafwa expect of me as an employee? What can I expect of AlSafwa? Who is involved in my development at AlSafwa? How

More information

Interview Information From ediscover Career Planning Program How do I prepare for an interview?

Interview Information From ediscover Career Planning Program How do I prepare for an interview? Interview Information From ediscover Career Planning Program How do I prepare for an interview? The job interview is an opportunity to convince an employer that you have the skills and qualities needed

More information

Leading on Learning. A hands-on guide for line managers

Leading on Learning. A hands-on guide for line managers Leading on Learning A hands-on guide for line managers Welcome to our Leading on Learning guide, one of the many ways in which we at the Campaign for Learning are working to celebrate and promote the huge

More information

Improving Vocational Education and Training. overview of reform of the Danish vocational education system

Improving Vocational Education and Training. overview of reform of the Danish vocational education system Improving Vocational Education and Training overview of reform of the Danish vocational education system Improving Vocational Education and Training overview of reform of the Danish vocational education

More information

The sustainable workplace. An introduction to the concept - and some good advice for those who get started

The sustainable workplace. An introduction to the concept - and some good advice for those who get started The sustainable workplace An introduction to the concept - and some good advice for those who get started 1 Published by The Danish Trade Union Movement s Centre for Competence Development (FKC) in cooperation

More information

Section B. Welcoming New Employees

Section B. Welcoming New Employees Section B Welcoming New Employees Table of Contents Welcoming New Employees... B1 Guiding Principles... B1 Top 10 Things New Employees Should Know... B4 Culturally Competent Environment... B4 Orienting

More information

2011-2013. Academy Profession degree (AP) in Service, Hospitality, and Tourism Management

2011-2013. Academy Profession degree (AP) in Service, Hospitality, and Tourism Management Academy Profession degree (AP) in Service, Hospitality, and Tourism Management 2011-2013 Erhvervsakademiuddannelsen, Serviceøkonom AP Degree in Service, Hospitality and Tourism Management AP Degree in

More information

PLANNING YOUR JOB SEARCH

PLANNING YOUR JOB SEARCH PLANNING YOUR JOB SEARCH Planning Your Job Search Pg. 2 Know Who You Are And Where You Are Going Pg. 3 Know Your Industry Pg. 4 Select Your Search Engines Pg. 4 Gather Your Tools Pg. 5 Network With Professionals

More information

Optimizing Rewards and Employee Engagement

Optimizing Rewards and Employee Engagement Optimizing Rewards and Employee Engagement Improving employee motivation and engagement, and identifying the right total rewards strategy to influence workforce effectiveness. Kevin Aselstine, Towers Perrin

More information

A bigger family, a better future.

A bigger family, a better future. A bigger family, a better future. Child sponsorship is changing for the better Sponsors like you are a vital part of our big, supportive family. Like us, you want the very best for your sponsored child.

More information

A Presentation for the American Constitution Society by Donya Khalili. www.acslaw.org

A Presentation for the American Constitution Society by Donya Khalili. www.acslaw.org A Presentation for the American Constitution Society by Donya Khalili A wise and trusted teacher or counselor. Someone who guides a less experienced person by building trust and modeling positive behaviors.

More information

Project Management Career Path Plan

Project Management Career Path Plan Agency Name Project Management Plan Start Introduction This tool was designed to provide individuals with the information they need to develop along the Project Management track within the Agency. This

More information

15 Most Typically Used Interview Questions and Answers

15 Most Typically Used Interview Questions and Answers 15 Most Typically Used Interview Questions and Answers According to the reports of job seekers, made from thousands of job interviews, done at 97 big companies in the United States, we selected the 15

More information

Employee Network Groups. Individually Strong, Collectively Powerful

Employee Network Groups. Individually Strong, Collectively Powerful Employee Network Groups Individually Strong, Collectively Powerful Our Diversity and Inclusion Vision Air Products strives to be a company of choice that is recognized by its colleagues, customers, prospective

More information

Using the TREC Performance Review Template

Using the TREC Performance Review Template Using the TREC Performance Review Template Providing relevant, helpful feedback to employees is an important part of every supervisor s job. While at best this is part of ongoing workplace communication,

More information

8 Tips to Engage Your Employees. Brought to you by TNS Employee Insights

8 Tips to Engage Your Employees. Brought to you by TNS Employee Insights 8 Tips to Engage Your Employees Brought to you by TNS Employee Insights Tips 01 Get to Know Your Employees...4 02 Provide Basic Training for Your Employees...6 03 Develop Your People...8 04 Recognize Your

More information

Curriculum for the Bachelor Programme in Engineering in Information and Communication Technology

Curriculum for the Bachelor Programme in Engineering in Information and Communication Technology Curriculum for the Bachelor Programme in Engineering in Information and Communication Technology Applies to students who commenced studies in August 2015 or later Rev. January 2016 Table of Contents Introduction...

More information