My Visonic App User Guide

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1 My Visonic App User Guide User Guide Version Page 1

2 Contents Introduction:... 3 Install from Apple Store:... 3 Install from Google Play Store:... 6 Running the My Visonic App:... 8 Menu Options: Detectors: Alert Details: Home Devices: PowerMax Logs: Appendix A: Visonic PowerLink 2 Configuration: Appendix B: Router Configuration: User Guide Version Page 2

3 Introduction: My Visonic App has been developed by Response Alarms to allow both existing and new customers to access their Visonic PowerMax (PowerCode) Range of Alarm Panels with Visonic IP Module (PowerLink 2) over the network from their Apple or Android based mobile phones. You can arm, disarm, check the status and also view the live video streaming (if you have a Visonic IP camera) both from inside you premises and from outside (through Internet). Install from Apple Store: On you iphone or ipad go to App Store. In the search box type My Visonic. User Guide Version Page 3

4 Select the Application as shown and install it on your ios device: User Guide Version Page 4

5 Once you have installed it the application icon will be created on the ios device: User Guide Version Page 5

6 Install from Google Play Store: On you Android Device tap on Play store. In the search box type My Visonic. User Guide Version Page 6

7 Tap on Install to install the My Visonic App on Android device: User Guide Version Page 7

8 Running the My Visonic App: Tap on the application icon My Visonic to start the application: By default the Server address is blank and the default port number is 80. Based on the router configuration done by your system installer (Please see Appendix A: Visonic PowerLink 2 Configuration), you need to enter the server address and port number. Select Remember, if you do not wish to enter these details again. The app will remember the details the next time you start the application. For this example, we are assuming that your ISP is set on Dynamic Public IP address and your installer has registered your router on dyndns.com (Please see Appendix B: Router Configuration). Once you enter the server address and port, tap on OK to connect to your panel: User Guide Version Page 8

9 Make sure that your mobile is connected to an Internet connection for example a WiFi or 3G. GPRS connection is not recommended as it is too slow. User Guide Version Page 9

10 If there is a problem with the server address or port number, you will get the following message: User Guide Version Page 10

11 If there is a problem with the Internet connection or your connection is slow, you will get the following message: In case you get the above errors, check the internet connectivity at both the ends, check the router settings at the panel end and try again. User Guide Version Page 11

12 Once you are connected you will shown the following page: User Guide Version Page 12

13 Your installer should have setup a username and password during the installation. Please enter the same and tap on Login : User Guide Version Page 13

14 User Guide Version Page 14

15 In case you enter wrong username or password it will show the following: User Guide Version Page 15

16 On successful login, the page will show the following: User Guide Version Page 16

17 In case there was an alarm before on your panel, it will show the following: User Guide Version Page 17

18 Tap on the blue back button to go back to the main page: User Guide Version Page 18

19 Menu Options: Following menu options are available: 1. Away: Tap this option to arm the alarm system in Away mode, that is it will arm all the sensors. 2. Away Instant: Tap this twice within 3 seconds to arm the alarm system without any entry delay. 3. Home: Tap this option to arm the alarm system in Home mode, that is it will arm certain sensors programmed by your installer. 4. Disarm: Tap this option to disarm the alarm system. 5. Detectors: Tap this option to know the current status of all the sensors. 6. Cameras: Tap this option to view the live streaming of the cameras connected to your alarm system. 7. Home Devices: Tap this option to switch on/off any X-10 devices (home appliances) connected to your alarm system. 8. Alarm Details: Tap this option to know any current or last alarm zone. 9. Alert Details: Tap this option to know any current alerts on your alarm system. For example: battery low, inactivity etc. 10. PowerMax Logs: Tap this option to know the logs for your alarm system. User Guide Version Page 19

20 Detectors: User Guide Version Page 20

21 User Guide Version Page 21

22 Alert Details: User Guide Version Page 22

23 Home Devices: User Guide Version Page 23

24 PowerMax Logs: User Guide Version Page 24

25 Appendix A: Visonic PowerLink 2 Configuration: User Guide Version Page 25

26 User Guide Version Page 26

27 User Guide Version Page 27

28 User Guide Version Page 28

29 User Guide Version Page 29

30 Appendix B: Router Configuration: User Guide Version Page 30

31 User Guide Version Page 31

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