How To Use A Finnair Plus Card

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1 TERMS AND CONDITIONS FOR FINNAIR PLUS VISA AND FINNAIR PLUS VISA GOLD CREDIT CARDS MAY Scope of Agreement and Definitions These Terms and Conditions for Finnair Plus Visa and Finnair Plus Visa Gold credit cards apply to the credit account granted the cardholder by (hereinafter bank ) and to Finnair Plus Visa and Finnair Plus Visa Gold credit cards (hereinafter "card"). The Terms and Conditions for these credit cards have been taken into use on 1 May In additions to the Terms and Conditions for these Finnair Plus Visa and Finnair Plus Visa Gold credit cards and their use the General Terms and Conditions for private customers, and Terms and Conditions for other services used, valid at any given time, shall apply to the card and its use. If there are discrepancies between the Terms and Conditions in different languages, the Terms and Conditions in Finnish shall primarily take precedence. If there are discrepancies between the above mentioned Terms and Conditions and the Terms and Conditions for Finnair Plus Visa and Finnair Plus Visa Gold credit cards, these terms and conditions for Finnair Plus Visa and Finnair Plus Visa Gold credit cards shall take precedence for the credit. The definitions used in these Terms and Conditions for Finnair Plus Visa and Finnair Plus Visa Gold credit cards have the same meaning as in the General Terms and Conditions for Private Cards. In these Terms and Conditions for Finnair Plus Visa and Finnair Plus Visa Gold credit cards the following meanings are valid, in addition: Finnair Plus Visa Credit Card refers to an international payment card granted by the bank to its customer. The card is joined to the Visa system and the use of its charge and credit facilities for payment of products and services accumulates Finnair Plus points on the Cardholder's Finnair Plus account. Finnair Plus program refers to Finnair plc's Loyal Customer programme, on the basis of which Finnair Plus points are accumulated to members. 2 Granting a Credit Account and a Credit Card A Credit Account and Credit Card can be granted upon a written application to an applicant who has reached the age of 18, is a resident of Finland, has a regular income, a fixed address, has managed personal finance impeccably, and has no credit defaults on record, and who is a Finnair Plus member (= Principal Cardholder). With the Principal Cardholder s consent, a Parallel Card can be issued to another member of the same household who is at least 16 years of age, or to another person of age. The Parallel Card will be linked to the same Credit Account. The Parallel Card entitles the Cardholder to monitor the transactions on the Credit Account. On granting a Credit Account and a Credit Card joined to it, the rules and regulations in points 3, 4, and 17 in the General Terms and

2 Conditions for Private Cards shall also be applied. 3. Accumulation of Finnair Plus points The use of the Card's charge and credit facilities for payment of products and services accumulates Finnair Plus points on the Principal Cardholder's Finnair Plus account at the rate of one (1) Finnair Plus point for each one (1) euro spent. In addition, the Finnair Plus Visa Gold Principal Cardholder shall accrue a separately agreed number of Finnair Plus points annually in conjunction with paying the annual fee for the Card. All Cards linked to the same Credit Account accumulate points for the Principal Cardholder's Finnair Plus account. Finnair Plus points accumulated through the use of the Card do not effect the member's qualification for Finnair's Silver, Gold or Platinum tiers. The bank is entitled to report the amounts of purchases and other transactions made by using the charge and credit facilities of the Card to Finnair Plc for the calculation of Finnair Plus points. The bank is also entitled to notify Finnair Plc of approval of an application, the Principal Cardholder's Finnair Plus member number, and the opening and closing of a Credit Account. The Principal Cardholder is entitled to use the points accumulated on the Finnair Plus account to claim awards according to the rules of the Finnair Plus programme. Finnair Plus points do not accumulate from the following: annual fees and other fees, interest, cash withdrawals, credit card withdrawals, account transfers from the Credit Account in the Internet bank or other similar uses. Information on special campaigns, start-up bonuses and/or other promotions pertaining to the Card and its use shall be provided to the Cardholder separately. In the event that there are start-up bonuses for new cards, they shall only be granted to the Cardholder once for each Card product. Finnair Plc is responsible for the calculation and recording of points on the Principal Cardholder's account accumulated from using the Card. In the event that the Principal Cardholder's member number in the Finnair Plus programme changes, the new number must be reported to the bank's customer service officers without delay. In the event that the Cardholder uses the Card in a manner that is in breach of these Terms and Conditions or the General Terms and Conditions for Private Credit Cards, the bank and/or Finnair are entitled to cancel the Finnair Plus points accumulated on the Principal Cardholder s Finnair Plus account due to the misuse. In the event that the Principal Cardholder's Finnair Plus membership expires, purchases of products and services made with the Card no longer accumulate points on the Finnair Plus account from the date of expiry onwards. The other facilities of the Card shall, however, remain in use until the end of the annual fee period. 4 Credit Limit The Customer shall choose the credit limit in the application. The bank notifies the Card Holder of the granted credit limit in its invoice. The granted credit limit is specific to each Credit Account and one or more cards can be linked to the Credit Account. The bank is entitled to change the credit limit the Applicant applies for. 5 Use of Credit Account and Credit Card The Cardholder has the credit limit approved for the Credit Account at his disposal as well as a Credit Card for the principal use of the Credit Account. The Credit Account may be used also for example by making account transfers from the Credit Account in the Internet bank, or to pay invoices from the Credit Account in a payment terminal. The Cardholder is responsible for ensuring that

3 the granted credit limit under no circumstances shall be overdrawn. The principal Cardholder shall also be responsible for the use of the parallel card and for the charges and fees for it. The bank is entitled to close the Credit Account and the use of the Credit Card linked to it immediately if the agreed credit limit is exceeded. The Credit Account and the Credit Card shall not be used if there are overdue claims in the Credit Account. No separate Credit Account specific user limits can be determined for the Credit Account and the Cards linked to it. The Credit Account and the Credit Card shall be used within the credit limit, both in Finland and abroad. More detailed Terms and Conditions for the use of the Credit Account and the Credit card, for the approval of agreements concluded by the Cardholder and for the approval of card transactions and the payment to the bank of the credit caused by them have been agreed by the General Terms and Conditions for Private Cards, point 8. 6 Interest on Credit 6.1 Determination of variable interest on Credit The Cardholder is responsible for paying annual interest on the interest-bearing credit in use according to the interest determined on the interest determination days. The interest comprises of the reference rate of interest agreed in the Card Agreement, and a margin. The Euribor interest published at is used as reference rate of interest. The value of the reference interest rate is checked on interest determination days which are quotation for 3 month Euribor interest rate on the first of March, June, September and December. If the interest determination day is not a banking day, the rate of the reference rate of interest on the day following the interest determination day will be used. If the rate of the reference rate of interest is changed on the interest determination day, the interest rate of the credit will change accordingly. The interest rate will remain unchanged between the interest determination days. The changes in interest rate shall be used immediately on interest determination days without advance notification. The principal cardholder shall be notified of the interest rate for the determined interest period on the invoice submitted each month in arrears. Interest shall be calculated on the time between the final day of the non-interest bearing period and the pay day according to effective interest days using 360 as a divisor. If the quotation of the reference rate is terminated or interrupted, the reference rate of interest applied to the credit is formed as stated in the regulations or in the decision by authorities or in the Terms and Conditions for the new reference rate. If no regulation, decision by authorities or Terms and Conditions are given for the new reference rate, and no agreement can be reached with the Cardholder regarding the new reference rate of interest to be applied, the granter of the credit shall determine the new reference rate of interest having heard the authorities supervising credit institutions. 6.2 Effective annual interest The effective annual interest rate for the Credit Account is notified in the Card Agreement. The effective annual interest rate has been calculated under the assumption that the interest rate and all other expenses for the credit shall remain unchanged during the whole credit period.

4 6.3 Accrual of interest on credit Card transactions made during the invoicing period are non-interest bearing up to the due date, whereafter interest as notified in the Card Agreement shall be calculated on the unpaid debt. The part of the invoice total which the Cardholder does not pay on invoice due date is interest-bearing credit. As credit can, however, be transferred no larger amount more than the amount which is the difference between the granted credit limit and the interest bearing credit already in use. The bank is entitled to limit the Cardholder s right to transfer debt to interest bearing credit if the Cardholder does not comply to the agreed terms of payment or if the bank considers that there is a considerably higher risk of the Cardholder being unable to meet his payment obligation. 6.4 Penalty interest If credit, amortisation or interest is not paid in such a way that the payments are in the claiming bank no later than on due date, the creditor is responsible for paying an annual penalty interest on the delayed amount from the due date to the day when the payment has reached the claiming bank. The penalty interest is 7 percentage entities higher than the reference rate of interest determined in paragraph 12 of the Act on Interest (633/1982). If the interest rate claimed by the bank prior to due date of the debt is higher than the penalty rate stated in the above-mentioned Act on Interest, the bank is entitled to claim this interest as penalty interest for 180 days from the date the credit was due for payment in total, however, no longer than to the day the court of law gave its verdict in the case of the debt. After this the penalty interest as stated in the Act on Interest shall be charged. 7 Invoicing and payment of the credit The card and other transactions in the Credit Account to which the Card is linked and the interest-bearing credit, credit and penalty interests and other payments notified in the Terms and Conditions and in the List of service charges shall be invoiced the Principal Cardholder in euro separately for each account once a month. The due date of the invoice shall be agreed between the parties in the Card Agreement. Card transactions made by the holders of the principal and parallel cards and other debits and payments notified in the Terms and Conditions and the List of service charges shall be charged on the same invoice. The invoice shall show the total of the credit in use. When the customer pays the whole credit in use by due date, the new card transactions are interest-free. The invoice shall also show the monthly instalment which the bank and the Cardholder have agreed as the minimum amount to be paid monthly. The monthly instalment contains the amortisations of the credit, accrued interest and possible fees and charges. The minimum monthly instalment is, however, always of the same amount as the possible interest and charges and fees. A monthly instalment fallen due and the part of the total of the invoice which possibly exceeds the agreed credit limit must be paid in addition to the agreed monthly instalment. The Principal Cardholder can agree with the bank on a change of the amount of the monthly instalment. If the Cardholder does not pay the amount stated to be paid by due date or by a separately agreed date, the bank and/or Finnair is entitled to delete the accumulated Finnair Plus points for the unpaid purchases from the Principal Cardholder s Finnair Plus account.

5 The due date of the invoice is the due date specified in the Credit Agreement. On the due date, the Cardholder must make a payment amounting to no less than the monthly instalment. If the due date is not a banking day, the due date shall fall on the next banking day. Payments are valid only as paid to the account in the bank. Complaints against the invoices shall be made in writing within reasonable time, normally within seven (7) days from the receipt of the invoice. To make a complaint, the Cardholder must keep the verification received for the card transaction. The Cardholder is entitled to pay monthly instalments in excess of those specified in the Agreement, or to settle the entire debt balance, without incurring any expenses. The Customer is entitled to two months free from amortisation in a calendar year. These months cannot be consecutive months, and they must be specifically agreed with the bank at the time specified by the bank. The interest for a month of grace is included in the following minimum monthly instalment. The bank shall send the monthly invoice and other notifications pertaining to the credit to the Principal Cardholder to the address provided to the bank or taken from the Population Register. Once the invoice or other notification has been mailed to the Principal Cardholder to the address as specified above, the notification is deemed to have been received no later than on the seventh (7) day from the mailing date. 8 Foreign Exchange rates The Terms and Conditions on foreign exchange rates have been agreed upon in point 10 of the General Terms and Conditions for Private Customers. 9 The Cardholder s obligation of information The Cardholder engages to give the bank upon request the necessary information affecting his/her financial status and solvency. 10 Special grounds for termination of a Credit Agreement If the Cardholder's use of the Card does not conform to these Terms and Conditions and the breach of contract is deemed to be material, the bank has the right to terminate the Credit Agreement with immediate effect. If the payment of credit or a minimum instalment is delayed by more than one month and remains unpaid, the bank is entitled to declare the entire balance due. Undue debt may also be declared due in the event that the Cardholder has given the bank misleading or false information which may have affected the decision to grant the credit facility, or the Terms and Conditions for it, or if the Cardholder is in other substantial breach of the Agreement or is declared bankrupt. If a delay in payment is caused by the Cardholder's illness, unemployment or other comparable reason, this so-called social payment restraint shall be taken into consideration in making the decision to declare the credit due and/or terminate the Agreement. The Cardholder must notify the bank in writing of any such social payment restraint in order for the bank to take it into consideration. Such declarations of dues shall become valid within four (4) weeks of notifying the Cardholder, or, if the Cardholder has already been reminded of the delay or other breach of Agreement, two (2) weeks of mailing the notification of declaration of making the credit due. If the Cardholder settles the balance of the delayed payment within the time specified above or rectifies the condition that was in breach of contract, the calling in

6 of the credit will be cancelled. Penalty interest as specified in Point 6.4 shall be charged on overdue payments. Even in the event that the bank has not decided to call in the credit immediately upon becoming aware of the circumstances giving it the right to do so, the bank shall retain the right to exercise this option. The bank reserves the right to transfer unpaid debt for collection by a third party. The customer shall be liable for all unpaid debt and the expenses incurred in the debt collection process. The bank and the register keeper are entitled to notify the register of defaults in payment and the registrar is entitled to record them if a due payment has been delayed for at least three (3) weeks and the payment is delayed more than 60 days from the original due date of sending the Cardholder a reminder, or if the recording of such defaults in the register is otherwise permitted by law or a decision by the data protection authority. 11 Charges and fees The charges and fees debited for the Credit Account and the Credit Card linked to it are defined in the Card Agreement and the List of service charges valid at the given time. In addition, points 10 and 12 in the General Terms and Conditions for Private Credit Cards shall apply to the charges and fees. 12 Special Terms and Conditions for payment by direct debit By agreeing to use a direct debit arrangement for the Credit Card invoices, the customer authorises the bank to charge the monthly instalment on the Account on the due date. The customer is responsible for ensuring that the account has a sufficient balance for the direct debit on the day prior to the due date, at the latest. If the customer, after receipt of the invoice, does not approve the charges, he/she must notify the bank or his/her local branch of the bank no later than five (5) working days prior to the due date. The direct debit arrangement of invoices may be cancelled by notifying the customer s account holding bank office in order to prevent the following invoice from being subject to direct debit. 13 Amendment of Terms and Conditions Point 21 of the General Terms and Conditions for Private Credit Cards will apply to the amendment of these Terms and Conditions. 14 Transferring the Agreement Point 22 of the General Terms and Conditions for Private Credit Cards shall apply to the Terms and Conditions for transfer of the Agreement. 15 Termination of the Card Agreement The Principal Cardholder has the right to terminate the Agreement with immediate effect. In the event of termination, the right to use a Parallel Card is also terminated. After termination none of the holders of a card linked to the Credit Account has the right to use the Card or the Credit Account, and each Cardholder is responsible for returning his/her card to the bank cut into pieces in such a way that also the card chip has been destroyed. No expenses will be charged for the termination. A holder of a parallel card is entitled to terminate the agreement for his/her part with immediate effect. The bank is entitled to terminate the Agreement with two (2) months notice. When the notice of termination has been given, the remaining debt shall be paid in full according to the Terms and Conditions valid at the time.

7 The bank is entitled to terminate the credit limit unused by the Customer unconditionally for instance if the bank s solvency would be at risk or due to measures by the authorities. In addition, the Terms and Conditions in point 23 of the General Terms and Conditions for Private Cards shall apply to termination. 16 Revocation of the Card Agreement The bank is entitled to revoke the Credit Account and Credit Card Agreement, refuse renewal of a granted card and require immediate payment of the credit in use, if the requirements of revocation stated in point 23 of the General Terms and Conditions for Private Cards are met. 17 Validity of the Agreement The Card Agreement is valid until further notice. 18 Applicable law and place of jurisdiction Point 26 of the General Terms and Conditions for Private Customers shall apply to the applicable law and place of jurisdiction.