Visitor Safety Policy and Procedures

Transcription

1 Visitor Safety Policy and Procedures Service Theme: Visitor Services July 2009 Copyright 2009 Department of Environment, Climate Change and Water (DECCW) WARNING: You cannot rely on a printed version of this document to be current. Always check the DECC intranet to ensure you have the latest version.

2 Document Control Visitor Safety Policy and Procedures Document Control Author: Park Management Policy Unit Park Management Division Parks and Wildlife Group Date of original endorsement: June 1989 Date of effect: this version comes into effect July 2009 Date last modified: July 2002; July 2009 Date for review: 2014 Published by: Department of Environment, Climate Change and Water NSW Goulburn Street PO Box A290 Sydney South 1232 Ph: (02) (switchboard) Ph: (environment information and publications requests) DECCW 2009/583 2 of 18 pages July 2009

3 Visitor Safety Policy and Procedures Contents Contents Introduction... 4 Objectives... 5 Scope and application... 5 Definitions... 5 Relevant legislation or other mandating instruments... 6 Policy... 6 Risk management principles... 6 Duty of care... 6 Risk assessment... 7 Regional risk registers... 7 Risk rating and tolerability... 8 Management response... 8 Development of new visitor areas... 9 Inspections and asset maintenance... 9 Safety and risk messages Risky recreational activities Search and rescue Procedures Determining the appropriate management response Managing exposure of visitors to a hazard Managing the hazard Risk treatment plans Accountability Inspections Safety and risk messages Safety messages General warnings Specific Risk messages Related policies and other documents Accountabilities Policy review Contacts for further advice July of 18 pages

4 Introduction Visitor Safety Policy and Procedures Introduction The Department of Environment, Climate Change and Water (DECCW) has a legal duty to address the safety of persons in parks and is required to take steps to ensure that risks on park are appropriately managed. This requirement relates to DECCW s obligations as a land manager to park visitors and also to DECCW s staff and contractors. DECCW will strive to protect human life and provide for an injury-free visit to parks. However, the natural environment will always present risks to park visitors that can be managed but never eliminated. DECCW also conserves many historic structures which were not designed or built in accordance with current building or safety standards. Visitors need to be aware of risks and have some responsibility for their own safety. It is not the objective of park management, nor is it practical or possible, to remove all risks. Where risks are present, however, DECCW will owe a legal duty of care to take precautions against a risk of harm in circumstances where the risk is foreseeable (that is, it is a risk that DECCW knew of, or ought to have known of), the risk is not insignificant, and a reasonable person in DECCW s position would have taken those precautions in the same circumstances. The Visitor Safety Policy sits within the context of the DECC Risk Management Policy and Risk Management Procedures. Of particular relevance, the DECC Risk Management Procedures set out the seven steps involved in risk assessment and require the development of risk registers to formally record the outcomes of the risk assessment process and provide the basis for ongoing risk monitoring and reporting. Within Parks and Wildlife Group (PWG) of DECCW, visitor safety risks are among the most significant risks managed along with risks from bushfire and occupational health and safety. The PWG Visitor Safety Policy is a broad-based overarching policy under which specific risk management policies may sit. Visitor safety requirements often overlap with occupational health and safety (OHS) requirements. The main law dealing with OHS in NSW is the Occupational Health and Safety Act 2000 (the OHS Act). Under the OHS Act, DECCW has obligations to ensure the health, safety and welfare of persons other than employees at a place of work. Although the legislation is not specific on the definition of place of work, the definition generally used in local government is very broad: physical areas that staff (or volunteers) use or could use. Therefore, staff should be mindful of OHS Act requirements when assessing and managing visitor safety risks, recognising that visitors have different hazard exposures, knowledge and behaviour from staff. This has been made easier by the risk assessment matrix for OHS being changed to be the same as that in the DECC Risk Management Procedures. 4 of 18 pages July 2009

5 Visitor Safety Policy and Procedures Objectives Objectives To guide action to be taken to address safety and reduce physical risks to persons visiting parks, while at the same time conserving park values. To provide an overarching framework for the management of visitor safety in parks, which is consistent with DECCW s current approach to risk management, including the application of the Australian/New Zealand Risk Management Standard 4360:2004. To ensure that DECCW meets its legislative obligations and minimises its civil liability in managing risks to safety of people visiting parks. To provide PWG staff with guidance on the provision of general risk warnings and safety information for visitors. Scope and application This policy applies to lands acquired or reserved under the National Parks and Wildlife Act 1974 ( parks ). Definitions Exposure hazard means the exposure level of visitors to hazards which contributes to the consequences of an event. Incapable person means a person who, because of their young age or physical or mental disability, lacks the capacity to understand a risk warning. Management response means the risk treatment or process of selection and implementation of measures to mitigate risk. Risk means the chance of something happening that will have an impact on objectives (e.g. an event or circumstance and the consequences that may flow from it). Risk is generally measured in terms of a combination of the consequences and likelihood of an event. Risk assessment means the overall process of risk identification, risk analysis and risk evaluation. Risk register is a document which formally records the outcomes of the risk assessment process, and provides the basis for ongoing risk monitoring and reporting. Risky recreational activity means an activity or recreational pursuit that involves risking the safety of a person engaging in the activity or other persons, and is prohibited without consent under clause 21(1)(d) of the National Parks and Wildlife Regulation July of 18 pages

6 Relevant legislation or other mandating instruments Visitor Safety Policy and Procedures Relevant legislation or other mandating instruments Australian/New Zealand Risk Management Standard AS4360:2004 Civil Liability Act 2002 National Parks and Wildlife Act 1974 Occupational Health and Safety Act 2000 Policy Risk management principles 1. The Australian/New Zealand Risk Management Standard AS4360:2004 is the basis for risk management in DECCW (as outlined in the DECC Risk Management Policy). 2. DECCW is responsible for managing a range of sites and settings from remote to highly developed, and management responses to hazards should take into account factors such as the setting, ease of access and levels of visitation. 3. Merely forbidding or prohibiting conduct will not in itself discharge the duty of care for visitor safety. 4. Risk should be managed as an objective within resources, with higher assessed risks given higher priority for resources, and other risks addressed where resources permit. 5. Approaches to risk management that promote conservation are preferred over alternatives that may compromise conservation. 6. The protection of property, including park infrastructure, is a legitimate consideration, but is a lower risk management priority than ensuring the safety of visitors. 7. The process of risk assessment, determining a management response and implementing the response must be documented. 8. Management planning, such as Plans of Management, Branch Visitation Management Plans and recreational zoning, can assist in management of risks to visitor safety by providing a consistent and systematic approach to classifying visitation patterns and determining an appropriate management response. Duty of care 9. DECCW has a legal duty to take care of the safety of visitors against a risk of harm in circumstances where: a. the risk is foreseeable (i.e. it is a risk of which DECCW knew or ought to have known), 6 of 18 pages July 2009

7 Visitor Safety Policy and Procedures Policy b. the risk is not insignificant, and c. a reasonable person in DECCW s position would likely take a precaution against the risk of harm. 10. DECCW does not, in most circumstances, owe a duty of care: a. to proactively warn park visitors of obvious risks, and b. in respect of recreational activities where it has given adequate warnings about the known or site-specific risks involved with those recreational activities. Legal advice should be sought where there is any doubt. Risk assessment 11. Assessment of risks to visitor safety will be undertaken in accordance with the DECC Risk Management Procedures. Key aspects of the risk assessment process to consider include: a. the nature of the hazard, b. the likelihood that harm will occur if care/action is not taken, taking into consideration the levels of site development and visitation (i.e. the likelihood of an event occurring related to the exposure hazard), c. the likely seriousness of the harm. 12. In some circumstances, a deviation from the DECC Risk Management Procedures may be warranted to deal with a specific risk issue that requires a different approach. Examples of specific policies where this has occurred include the Tree Risk Management Policy and Procedures, the Cave Access Policy Directive, the OH&S Risk Management System and the Fire Management Manual (in relation to wildfire prevention, preparedness and suppression). 13. In accordance with the DECC Risk Management Procedures, where any such deviation from the application of these general DECC Procedures is necessary (i.e. intended to override them), this must be endorsed by the DECCW Executive. Regional risk registers 14. Every PWG Region will establish and maintain a risk register which will record all identified visitor safety risks (and their assessed risk rating) within the Region that are not yet adequately and reliably controlled. In some cases, certain risks, although under control, may be retained on a register for continued monitoring. These include risks where the severity of their potential consequences makes it important that they continue to be closely monitored. 15. In accordance with the DECC Risk Management Procedures, documented management responses and/or risk treatment plans will be required for some risks, dependent upon their risk rating. July of 18 pages

8 Policy Visitor Safety Policy and Procedures 16. Regional Managers will be responsible for the establishment and endorsement of the risk register within their Region. 17. In accordance with the DECC Risk Management Procedures, the Branch senior management team will review the regional risk registers within their Branch at regular intervals to ensure they remain accurate and up to date. 18. The Asset Management Unit of PWG will provide consistent PWGwide templates and frameworks for, and periodically review Regional risk registers to ensure consistency in their development and management. Risk rating and tolerability 19. The DECC Risk Management Procedures set the general risk rating and tolerability levels for DECCW (refer to the risk analysis section of the DECC Risk Management Procedures, in particular the risk rating matrix). 20. However, for some types of visitor safety risks it may not be possible or practical to adopt the general state-wide tolerability level i.e. a risk tolerance statement specific to a risk or set of risks may be considered necessary or desirable. In such circumstances, the risk tolerance statement must be documented and approved by the Executive Director, Park Management Division. 21. Additionally, for some types of visitor safety risks it may be necessary to depart from the risk rating matrix in the DECC Risk Management Procedures. In these circumstances the alternative matrix must be approved by the DECCW Executive. 22. In accordance with the DECC Risk Management Procedures, risk ratings establish priority and accountability for a management response; they do not determine what that response should be. Risks rated: Extreme: require urgent action, and senior management must be notified High: need to be brought to the attention of senior management, and addressed as soon as practicable Medium: require that risk management responsibility for action be specified Low: can be managed by the relevant manager through implementation of routine policy and procedures. Management response 23. Once a risk has been assessed and a risk rating determined, in deciding the most appropriate management response/s for each risk to visitor safety, the following factors must be considered: a. available resources, including funding, trained staff, and management capacity to manage the risk (i.e. will it 8 of 18 pages July 2009

9 Visitor Safety Policy and Procedures Policy inappropriately divert resources from another management activity?), b. the environmental impact of the management response, having regard to the objects of the National Parks and Wildlife Act 1974 and the relevant management principles for the park, c. the nature of the site, and in particular where that site is positioned within a range of settings from remote to developed. For the same level of risk, more developed sites and settings may require a higher level of management intervention than more remote sites, d. the time required to implement the management response, the acceptability of leaving the risk untreated for that period and the potential for interim or staged responses, e. the likely level of risk reduction of the proposed management response, f. the sustainability or permanence of the management response and whether its effectiveness will diminish over time and/or require significant ongoing maintenance, g. the impact of the management response on other aspects of park management (e.g. will the response require the closure of an area to all visitors or to certain activities, or removal of camping sites or limits to be placed on visitor numbers), h. the social utility/value (in a parks context) of the activity that creates the risk of harm (e.g. driving a car is statistically a very risky activity but we accept a high level of risk due to its social utility/value), i. relevant plans or standards, j. the views and expectations of the community, and k. other statutory requirements. Development of new visitor areas 24. DECCW should not develop, promote or recommend new visitor areas (note this includes inherited /previously developed visitor areas in newly reserved parks) unless risks to visitor safety have been considered (e.g. by inclusion into the Regional risk register) and an appropriate management response has been determined, where relevant, and implemented prior to visitor use. This response may be a risk warning. Inspections and asset maintenance 25. Inspection requirements for built assets including elevated structures will be progressively specified and scheduled in the PWG Asset Maintenance System (AMS), through the implementation of cyclic maintenance plans. July of 18 pages

10 Policy Visitor Safety Policy and Procedures 26. Where a risk involves an asset and the required controls/precautions are regular inspections and/or maintenance of the asset, any adopted relevant cyclic maintenance plan should form the basis of the risk treatment plan. 27. The Tree Risk Management Policy and Procedures details inspection requirements specifically relating to tree fall risk. Safety and risk messages 28. Communication is an important tool in visitor safety and risk management. 29. DECCW will include safety messages on the DECC website, in publications such as the Parks Guide and through other promotional media such as brochures. These safety messages should identify a range of general risks that may be encountered in parks and are intended to help visitors understand their personal responsibility and to guide them on how to stay safe in parks. 30. DECCW will issue general warnings, which will provide more detail on general risks identified in safety messages. These are to be specific to a park and its particular conditions, including the scale, location and consequence of the risk/s (where this is not obvious). 31. DECCW may issue specific risk messages as a management response to specific risks to visitor safety where necessary (e.g. a sign warning of a potentially life threatening risk at or near the site of the risk). Such messages must provide information on the nature of the risk and the consequences of the risk (where this is not obvious). Refer to paragraphs 23 and 44 to 48 for guidance on developing a management response and paragraphs 67 to 69 for guidance on developing specific risk messages. 32. DECCW cannot rely on a warning or risk message for protection from liability for negligence where: a. A warning/message has been contradicted. Staff should take care not to issue directions to visitors which are inconsistent with notices on signs or in printed material, or b. The person who suffers harm is an incapable person, such as a child not under the control of, or accompanied by, a capable adult. In high visitor use areas, where the presence of children is more likely, additional measures may need to be considered to manage visitor safety risks in conjunction with warning or risk messages. Risky recreational activities 33. In accordance with the Civil Liability Act 2002, there is no liability for harm suffered from obvious risks of dangerous recreational activities, i.e. those which involve a significant risk of physical harm. 10 of 18 pages July 2009

11 Visitor Safety Policy and Procedures Policy 34. A person must obtain consent under clause 21(1)(d) of the National Parks and Wildlife Regulation 2002 for any activity or recreational pursuit that involves risking the safety of the person or other persons. 35. Clause 21(2) of the National Parks and Wildlife Regulation 2002 contains a non-exhaustive list of risky recreational activities for which the consent of the park authority is required, unless provided for in a plan of management. These currently include: abseiling, base jumping, bungy jumping, rock climbing, caving, parachuting, white water boating, paragliding, parasailing and hang gliding. 36. However, due to the extreme danger associated with base jumping, consent will not be given for this activity in any park under any circumstance. 37. Consent for risky recreational activities will not be given when there is a substantial conflict with other park visitors or there is conflict with the protection of natural and cultural values. 38. Where there are site-specific risks associated with risky recreational activities that are not obvious to park visitors but which are known to DECCW, DECCW will make these risks known to park visitors (refer to paragraphs 28-32). A warning sign may be appropriate. Examples may include risks associated with changes in weather conditions that may not be obvious, such as a sudden rise in river levels during or after heavy periods of rain. 39. Conditions may be placed upon a consent given for a risky recreational activity, for example the requirement to comply with any relevant industry codes of practice. 40. Specific provisions or facilities may be required for certain recreational activities to address specific risk and safety issues or for environmental protection purposes. These should be detailed in the relevant park s plan of management. Search and rescue 41. The NSW Police has statutory responsibility for all search and rescue operations. DECCW will allow access through parks for search and rescue operations. 42. DECCW will provide assistance to search and rescue operations as appropriate, particularly with regard to ensuring environmental protection/minimising adverse impacts on park values, and providing local knowledge of parks. 43. Where DECCW assists with a search and rescue operation that requires significant resources, recovery of costs expended by DECCW may be sought from the rescued party in exceptional circumstances, particularly where the NSW Police may seek cost recovery and/or regards the actions of the rescued party as reckless or negligent. July of 18 pages

12 Procedures Visitor Safety Policy and Procedures Procedures Determining the appropriate management response 44. In some circumstances, such as for risks rated as extreme, it will be appropriate to take immediate action to respond to risk. Risk warnings, signage and temporary barriers should be considered to reduce visitor exposure to hazards until long term risk responses are implemented. 45. A management response must take into account the factors listed in paragraph 23 of this Policy. When taking these factors into account, reference should also be made to information in any relevant Branch Visitation Management Plans for the particular park under consideration. These offer a framework for assessing whether a particular management response option is appropriate. For example, a relatively unmodified remote camping or wilderness area, that is difficult to access and has very minimal facilities will not require the same management response as that for a more modified, easily accessible area with a higher level of facilities and visitation. 46. A management response may involve: a. managing the exposure of visitors to the hazard, b. managing the hazard where possible, c. managing both the hazard and the exposure of visitors to the hazard, or d. doing nothing choosing to tolerate the risk. Managing exposure of visitors to a hazard 47. Managing the exposure of visitors to a hazard involves reducing that exposure. It can reduce risk without compromising the conservation of natural or cultural values. 48. A management response to reduce exposure to a hazard may include: a. providing a specific risk message and other general warnings and safety messages through signage, printed material or other mediums such as the internet, b. modifying visitor use at the hazard location by redesign to remove or reduce visitor exposure to the hazard (e.g. installing railings or fencing, or re-routing a walking track), c. implementing a combination of the above methods, or d. redesign, relocation or temporary or permanent, partial or complete closure of the visitor area. 12 of 18 pages July 2009

13 Visitor Safety Policy and Procedures Procedures Managing the hazard 49. A hazard may be a natural feature such as a cliff, water hole or tree; a natural event such as a storm or fire; a built structure such as a viewing platform or walking track; or some other hazard. 50. It may be impractical, impossible or undesirable to physically manage many natural hazards. 51. Where it is possible and desirable to manage a natural or other hazard, such management will generally involve the physical modification or removal of the hazard. 52. It may be inappropriate to manage a hazard (especially a natural hazard) if doing so would adversely impact on the park s natural, social, scenic or cultural values. 53. Management of risks resulting from a natural event may include the closure of a park or part of a park until such time as the park is deemed safe to re-open to the public. Risk treatment plans 54. The assessment and management decision process must be adequately documented. For risks rated as medium or low, an entry in the Regional risk register may be sufficient documentation, or notes kept on file. Documentation assists future management and may be used in court action, if an event occurs, to demonstrate that DECCW has applied a systematic approach to visitor safety risk management. Appropriate documentation protects DECCW and its staff from liability it does not expose staff to personal liability. 55. In accordance with the DECC Risk Management Procedures, for any risk rated extreme or high, the management response will be documented in a risk treatment plan, including certification of its implementation (refer to the DECC Risk Management Procedures and paragraph 15 of this Policy). 56. Where resources permit, a risk treatment plan may also be required for risks rated as medium where such risks are not well controlled and require on-going monitoring. 57. A risk treatment plan, where required, must include: a. a description of the risk, b. details of the assessment of the hazard and exposure of visitors to the hazard and any relevant information that explains how the risk was determined, c. current controls/measures that are in place to manage the risk (e.g. policies and procedures), d. details of the alternative management responses that were considered and the likely consequences and effectiveness of alternatives, e. details of the costs and other resources that would be involved in undertaking the alternative management responses, July of 18 pages

14 Procedures Visitor Safety Policy and Procedures f. an environmental assessment of the proposed management response, and g. a residual risk evaluation on completion of the risk treatment plan. Refer to the DECC Risk Management Procedures for the basic format for a risk treatment plan. Accountability 58. Area Managers will be responsible for ensuring adequate documentation of risk assessment and management decisions. 59. Regional Managers will be responsible for approving risk treatment plans and certifying the adequacy of their implementation. Inspections 60. Inspections must be carried out of assets which present hazards, such as lookouts, and assets in place to manage hazards, such as no access fencing, warning signs and notices. Failure to maintain such assets increases risk and may increase DECCW liability for any injury or death that occurs. 61. A written record of inspections and maintenance of such assets should be kept to demonstrate a history of management and that reasonable steps have been taken to ensure adequate performance of the asset for its purpose. The AMS has been designed to assist in the scheduling and recording of such inspections and any maintenance. Safety and risk messages Safety messages 62. The following general safety message will be used on the DECCW website and in other publications and promotional media: The environment in parks will always present risks to visitors. Parks can be very remote and rugged places, weather can change quickly, rivers, lakes and the sea may be unpredictable and all the native animals are wild. Please visit parks but be aware of the risks and take responsibility for your own safety and the safety of any children in your care. 63. In addition to the general safety message above, further safety information will be provided on the DECC website and in other publications and promotional media on risks that are generally common to all parks, which includes (but is not limited to): water safety (e.g. ocean/beaches, shallow water, rock pools, water holes, rivers, rock fishing, flooding) 14 of 18 pages July 2009

15 Visitor Safety Policy and Procedures Procedures alpine safety remote bushwalking cave safety cliff safety canyoning / rock climbing / abseiling wildlife road and mountain cycling driving in the snow driving in the outback tree fall risk water quality (i.e. potability) 64. Safety information to be provided on these common risks will include the nature of the risk, the consequence of the risk (if it is not obvious) and what a visitor should do to avoid the risk. General warnings 65. General warnings will be issued for individual parks based upon the risks identified in paragraph 63 of this Policy, where relevant to the park. 66. These general warnings may be delivered to the public via a number of means including signs, promotional media such as brochures, or with park-specific information provided on the DECC website. Refer to the Signage Policy for guidance on the format, content and location of general warning signs. Specific Risk messages 67. If the management response to a specific visitor safety risk is to deliver a risk message using a sign, staff must refer to the Signage Policy for guidance on appropriate standard wording and symbols to be used. 68. If a new risk message for a sign is required (e.g. where the standards provided in the Signage Policy do not suit/match the specific risk), the following principles must be applied when developing the risk message: a. The message must be given in a manner that is reasonably likely to result in people being warned/informed before engaging in an activity in a park. They may be given orally, or in writing via a number of different means such as signs and brochures, b. The message needs to effectively convey a sense of risk and danger, July of 18 pages

16 Related policies and other documents Visitor Safety Policy and Procedures c. The message may be general but where there is a particular risk, it must at least warn of the general nature of the risk and the consequence the risk if it is not obvious. The message should be clear about the area that it relates to, the time (if appropriate) and any conditions that may give rise to a risk. 69. The Signage Policy details the process that should be followed for approval where a new risk message is developed in accordance with paragraph 68 of this Policy. 70. Where signs are relied on to warn of risks, it is essential that the signs be regularly inspected and maintained (refer to paragraphs 60 and 61). Related policies and other documents Angel Rings Policy Directive Cave Access Policy Directive DECC OHS Risk Management System DECC Risk Management Policy DECC Risk Management Procedures Fire Management Manual Hang Gliding and Paragliding Policy OHS Risk Management System Park Visitor Facilities Policy PWG Asset Maintenance System (AMS) Signage Policy and Manual State Incident Plan Tree Risk Management Policy and Procedures 16 of 18 pages July 2009

17 Visitor Safety Policy and Procedures Accountabilities Accountabilities Policy reference This section of the Visitor Safety Policy outlines the management accountabilities in implementing the policy. Accountability 12, 13 Endorsement of deviation from DECC Risk Management Procedures 16 Establishment and endorsement of Regional risk registers 17 Regular review of Regional risk registers within each Branch 18 Frameworks for and periodic review of risk registers to ensure consistency 20 Endorsement of deviation from general state-wide tolerability level in DECC Risk Management Procedures 21 Endorsement of deviation from risk rating matrix in DECC Risk Management Procedures 23, 58 Determining, documenting and ensuring adequate implementation of appropriate management responses, including risk treatment plans where relevant Position responsible DECCW Executive Regional Manager/ Resorts Section Manager Branch Senior Management Team Manager Asset Management Unit Executive Director, Park Management Division DECCW Executive Area Manager/ Unit Manager Resorts Section 24 Development of new visitor areas Area Manager/ Unit Manager Resorts Section 34 Consent to undertake risky recreational activities Area Manager/ Unit Manager Resorts Section 38 Notification of site-specific risks Area Manager/ Unit Manager Resorts Section 39 Conditions for consent to undertake risky recreational activities 40 Provision of specific facilities for certain recreational activities 43 Decision to recover costs expended in search and rescue Area Manager/ Unit Manager Resorts Section Area Manager/ Unit Manager Resorts Section Branch Director 53 Closure of a park or part of a park Regional Manager/ Resorts Section Manager 59 Approving risk treatment plans and certifying the adequacy of their implementation Regional Manager/ Resorts Section Manager July of 18 pages

18 Contacts for further advice Visitor Safety Policy and Procedures Policy reference Accountability Position responsible 60 Inspection of hazard related assets Senior Field Supervisor 61 Written record of inspections and maintenance General safety message and information for use on DECC website, publications and promotional media Senior Field Supervisor Director, Information and Publishing Branch General warnings Area Manager/ Unit Manager Resorts Section 68 Application of principles for developing new risk messages Area Manager/ Unit Manager Resorts Section 69 Approval of new risk messages Refer to Signage Policy for accountability 70 Inspection and maintenance of signs Senior Field Supervisor Policy review The Park Management Policy Unit of the Park Management Division of PWG is responsible for coordinating the review of this policy. Reviews will be undertaken every five years and more frequently if changes in legislation, policies or other areas require the significant amendment of this policy. The next scheduled review is due by Contacts for further advice Manager, Park Management Policy Unit, of 18 pages July 2009