Conseil en stratégie, organisation, ressources humaines et cost killing

Size: px
Start display at page:

Download "Conseil en stratégie, organisation, ressources humaines et cost killing"

Transcription

1 Conseil en stratégie, organisation, ressources humaines et cost killing

2 Our understanding of the world of today : The highly competitive international environment can create opportunities that will rely even more on the responsiveness and efficiency of your organization, two factors which represent the rare competitive advantages for today businesses. Valoris Conseil is composed of consultants in strategy, organization, cost-killing and human resources that have a successful experience in closing the gaps typically found in our local organizations in their operations and their support functions. These issues are specific in many ways. The structure of our labor code, the commercial practices and the organization of or procurement, production and management structures make of the Moroccan company one that fairly has only a look-like of the classic pattern. With this in view, we offer appropriate and efficient managerial methodologies, through a team ensuring the best consulting and offering innovative solutions.

3 What is currently happening in your company? Postulat : Complicated procedures, established to secure transactions with several control locks that overlap You end up confused as to who does what... You would never disturb your ways and habits that have up to now been leading to the freezing of the innumerable and complex workings of the Company. The need for human capital is not adapted to the development strategy of th Company. Some production systems and concepts have not been reviewed for several years - the Benchmarking & Best Practices functions are not exploited.

4 What is currently happening in your company? Réponse : Organization Complicated procedures, established to secure transactions with several control locks that overlap You end up confused as to who does what... Team building You would never disturb your ways and habits that have up to now been leading to the freezing of the innumerable and complex workings of the Company. Human ressources The need for human capital is not adapted to the development strategy of th Company. Cost Killing Some production systems and concepts have not been reviewed for several years - the Benchmarking & Best Practices functions are not exploited.

5 But above all, our principles :. The success of our office rests on a set of values more than ever necessary, and which begin with the confidentiality of the contents of the handled missions, the attentive listening and the understanding of our customers, the respect for the social balance of their organization, and the commitment of our nearness. We have in our asset, the development of customer loyalty of our first customers who continue to rely on us through projects always more important:

6 Nos Références

7 Strategy : Understanding where you are and consider where you want to go, building steps to reach the objectives. Set up the benchmarks necessary, create scenarios based on different ideas, create test environments, rectify, challenge and assess any risks. Communicate to defend the viability of the project, convince based on common sense, and unite for implementation.

8 Organization : Understanding the logic behind all missions, and set up flowcharts to analyze the entire value chain. Reset up the organizational architecture. Consider optimization through a new optimized organizational structure.

9 Team building : The team building proposed by Valoris Conseil is run over one day: We start on role game, where players are initiated to self-expression and to realizing the importance that interactions with the rest of the group may have in building the ideal company. After this relaxation exercise, we rebuild with them a reality that will be discussed and set up a listing of weaknesses in terms of teamwork, communication and interaction between the various players. Once the exchange climate is structured and framed, we proceed to making a diagnosis by asking the following questions: What is the ideal company with high added value that we want to build? Where are we today? What action plans must be set up to reduce the identified gaps? The feedback of recommendations to rise as quickly as possible up to the height of the set development strategy is submitted by the supervisors to senior management at the end of the day.

10 HR : Diagnosis Valoris Conseil is one of the leading human resources management consulting specialists in Morocco. Its solutions are applicable to various industries. The objective of Valoris Conseil is to help you implement your strategies by analyzing your current condition to identify the gap between your current Human Resources and the ideal one that would help you carry out properly your strategy. HR Diagnosis : Who does what, how and why? What management tools are available? What is lacking to refine HR management? What is the gap between diagnosis and HR prerequisite for the implementation of the company's strategy? What solutions should be introduced to quickly achieve this objective? What are the critical phases? What is the cost? What is the schedule?

11 HR -Who does what, how and why? To answer these questions, we recommend that individual interviews be carried out with the target population to set up a real description of each function, which will set out all the tasks, time spent on each action, interactions with other functions, prerequisites in terms of skills necessary to hold this position, the relational dimension, the autonomy of the position (which delegations), and the impact of this position in case of malfunction on the whole Company. Job description: It includes the analysis of six criteria which will then determine the weight of the position (its weight in the organizational structure, and thus its indexing in the pay scale). Validating job descriptions makes it possible for managers to assess the gap between the perception of the post holder and that expected by the manager. This exercise helps reduce the gaps by rebuilding adequate job description with the manager.

12 HR Remuneration policy Attract candidates with high added value that meet the needs of the business Retain and motivate the best employees Create a sense of recognition and equity for high performing employees Respect internal equity Be competitive with the market (external equity) Control payroll related costs. See to it that it is admitted that the compensation and career management must be ancillary to meritocracy, to the value added by each contributor, to the profitability of the company and to a customized distribution of pay, for addressing with more serenity 180 changes.

13 HR- Classification system Determining what would be the weight of each position in the organization. Valoris Conseil uses a variable of Hay Method to weigh positions based on six criteria. A different action autonomy Unequal problem solving scope Different level company internal and external interpersonal interactions Unequal prerequisites in terms of skills Different size human resources to coach Different impact on the group (on its image and profitability)

14 HR-Post mission recruitment Valoris Conseil carries out on behalf of its clients the recruitment operations arising from the identified needs of its missions. Valoris Conseil is not a recruitment firm. For us, supervising recruitment at the end of a mission is the assurance of adequate resources for positions that have been previously defined with the customer. Understanding the missions underlying the position is the basis for any recruitment process. It rationally ensues that specific job advertisements should be posted through the appropriate media and selections and assessment interviews should be carried out.

15 Total system cost: Cost optimization Our aim is to increase competitiveness by reducing costs and optimizing, optimizing processes, and explore best practices.

16 Total System Cost : Our consultants : Establish a clear cartography of the costs of each of your companies Develop a Total System Cost for each of your expense segment. Readapt the decision making circuits to make them smooth Develop solutions for cost reduction in all your activities

17 A - Expenses segmentation per type : MM 1,500 (2009 Expenses = X MM MAD) 1,

18 % de dépenses B - Change relationship type with suppliers : 100% Strategic Contract Protocole Agreement Verbal agreement Spot puchase 0 current futur Transactional

19 Traditional purchases Client charges Supplier Charges Supplier Marge Priority : to reduce the supplier marge } Losses Cost of storage On Specifications. Duplications(Overlap pings) on Quality or Under Bad Schedule inadequate Raw material } stratégic purchases Client Charges Supplier Charges Marge fournisseur Global cost From now on, it will be necessary to focus on suppliers cost, the processes and to eliminate the redundancy

20 Téléphone : Fax :

structures stack up Tom McMullen

structures stack up Tom McMullen Making sure your organization structures stack up October 21, 2009 Tom McMullen Building effective organizations Trends in organization design Optimizing Focusing resources and reducing headcounts Removing

More information

Operational Improvement Using specialist skills in specific functional areas to enhance your own capabilities

Operational Improvement Using specialist skills in specific functional areas to enhance your own capabilities Page 1 of 10 About FMEA We are a network of diverse, practical and experienced senior business consultants who have worked in small and world renowned Consultancy Organisations. We believe in working co

More information

Key Steps to a Management Skills Audit

Key Steps to a Management Skills Audit Key Steps to a Management Skills Audit COPYRIGHT NOTICE PPA Consulting Pty Ltd (ACN 079 090 547) 2005-2013 You may only use this document for your own personal use or the internal use of your employer.

More information

Developing an Organisational Vision

Developing an Organisational Vision Ralph Lewis Associates 1 Developing an Organisational Vision Why do you exist as an organisation? Who do you serve? Where is the passion? What is the dream, Where is the fire, What is the spirit? www.ralphlewis.co.uk

More information

People and Capability (P&C) Intelligence Community Shared Services (ICSS) Chief People Officer (CPO)

People and Capability (P&C) Intelligence Community Shared Services (ICSS) Chief People Officer (CPO) Position Description Manager Strategy and Capability Business unit: Responsible to: Position purpose: Direct reports: People and Capability (P&C) Intelligence Community Shared Services (ICSS) Chief People

More information

Contract Administration Supervisor

Contract Administration Supervisor Career Service Authority Contract Administration Supervisor Page 1 of 5 GENERAL STATEMENT OF CLASS DUTIES Performs professional and supervisory work over staff involved in the procurement and administration

More information

B408 Human Resource Management MTCU code - 70223 Program Learning Outcomes

B408 Human Resource Management MTCU code - 70223 Program Learning Outcomes B408 Human Resource Management MTCU code - 70223 Program Learning Outcomes Synopsis of the Vocational Learning Outcomes* The graduate has reliably demonstrated the ability to 1. contribute to the development,

More information

Customer Experience Outlines

Customer Experience Outlines Customer Experience Outlines Professional Persuasive Language Customer satisfaction is a feeling and a perception. The consummate professional manages perception so that the customer always feels cared

More information

Human Resource Assistant Payroll Practitioner

Human Resource Assistant Payroll Practitioner Human Resource Assistant Payroll Practitioner PROGRAM OBJECTIVES Rapid workforce change makes responsible and responsive human resources service delivery and management one of the most pressing and critical

More information

HIRING PROCESS Human Resource Manual Reference Checks Section 511 REFERENCE CHECKS

HIRING PROCESS Human Resource Manual Reference Checks Section 511 REFERENCE CHECKS PURPOSE: HIRING PROCESS Human Resource Manual REFERENCE CHECKS 1. These procedures are aimed at ensuring that reference checks conducted by GN Selection Committees result in the collection of quality information

More information

Succession Plan. Planning Information and Plan Template December 2010. Succession Planning 2010

Succession Plan. Planning Information and Plan Template December 2010. Succession Planning 2010 Succession Plan Planning Information and Plan Template December 2010 Northland Foundation The Keeley Group Page 1 Introduction Succession Planning is an important component often addressesd as part of

More information

Information Security Management Expert based on ISO/IEC 27002

Information Security Management Expert based on ISO/IEC 27002 Preparation Guide Information Security Management Expert based on ISO/IEC 27002 Edition April 2014 Content 1. Overview 3 2. Exam requirements 7 3. List of basic concepts 15 4. Literature 16 Copyright 2014

More information

Job information pack Senior HR Manager

Job information pack Senior HR Manager Job information pack Senior HR Manager THANK YOU FOR YOUR INTEREST IN PANCREATIC CANCER UK It is a pleasure to know that you are interested in working with us. Please find enclosed further information

More information

KEYS TO ENHANCE YOUR SUPERVISORY SUCCESS (KEYS)

KEYS TO ENHANCE YOUR SUPERVISORY SUCCESS (KEYS) Foundations Track Principles of Supervision: Setting the Context This course will help participants understand the role of the supervisor, and its relationship to the organization. We will focus on what

More information

Head of Commercial & Contract Management (BISRID_046)

Head of Commercial & Contract Management (BISRID_046) Job Description Job Title: Reports to: Team: Location: Head of Commercial & Contract Management (BISRID_046) Head of IS Transition Business Information Services (BIS) Nelson, Treharris As a credible member

More information

RISK BASED INTERNAL AUDIT

RISK BASED INTERNAL AUDIT RISK BASED INTERNAL AUDIT COURSE OBJECTIVE The objective of this course is to clarify the principles of Internal Audit along with the Audit process and arm internal auditors with a good knowledge of risk

More information

SALON MANAGEMENT PERFORMANCE APPRAISAL

SALON MANAGEMENT PERFORMANCE APPRAISAL Name O = How I rate myself [ ] = Manager's Rating Salon Location Date / / The performance appraisal (PA) is designed to be a feedback tool, an instrument of two way communication. During the PA there should

More information

Strategic Choices and Key Success Factors for Law Firms June, 2010. Alan Hodgart

Strategic Choices and Key Success Factors for Law Firms June, 2010. Alan Hodgart Strategic Choices and Key Success Factors for Law Firms June, 2010 Alan Hodgart The Association of Danish Law Firms 1 Huron Consulting Group Inc. All rights reserved. Huron is a management consulting firm

More information

WE HELP COMPANIES IDENTIFY, SELECT & DEVELOP EXCEPTIONAL LEADERS, MANAGERS & TEAMS

WE HELP COMPANIES IDENTIFY, SELECT & DEVELOP EXCEPTIONAL LEADERS, MANAGERS & TEAMS WE HELP COMPANIES IDENTIFY, SELECT & DEVELOP EXCEPTIONAL LEADERS, MANAGERS & TEAMS HR Solutions & Services www.ajyal-hr.com RECRUITMENT Talent is the single most important item on the minds of CEO s today.

More information

Strategic human resource management toolkit

Strategic human resource management toolkit 19 205 Strategic human resource management toolkit The purpose of the toolkit is to provide the basis for conducting a strategic review of human resource management practices in order to develop and implement

More information

CITY OF KENT invites applications for the position of: Recruitment Specialist

CITY OF KENT invites applications for the position of: Recruitment Specialist SALARY: CITY OF KENT invites applications for the position of: Recruitment Specialist $4,109.00 - $5,002.00 Monthly $49,308.00 - $60,024.00 Annually OPENING DATE: 06/26/15 CLOSING DATE: 07/06/15 05:05

More information

Behaviors and Actions That Support Leadership and Team Effectiveness, by Organizational Level

Behaviors and Actions That Support Leadership and Team Effectiveness, by Organizational Level Good Practice INPO 15-012 October 2015 Behaviors and Actions That Support Leadership and Team Effectiveness, by Organizational Level Revision 0 OPEN DISTRIBUTION OPEN DISTRIBUTION: Copyright 2015 by the

More information

Optimizing Rewards and Employee Engagement

Optimizing Rewards and Employee Engagement Optimizing Rewards and Employee Engagement Improving employee motivation and engagement, and identifying the right total rewards strategy to influence workforce effectiveness. Kevin Aselstine, Towers Perrin

More information

A Guide to Cover Letter Writing

A Guide to Cover Letter Writing A Guide to Cover Letter Writing Contents What is a Cover Letter?... 2 Before you get started - Do your Research... 3 Formatting the letter... 4 Cover letter content... 5 Section 1 - Opening... 5 Section

More information

Hay Group Egypt IT Sector Forum. 27 th April 2015 Cairo, Egypt

Hay Group Egypt IT Sector Forum. 27 th April 2015 Cairo, Egypt Hay Group Egypt IT Sector Forum 27 th April 2015 Cairo, Egypt Statutory warning THE INFORMATION IN THIS DOCUMENT AND ANY ORAL PRESENTATIONS MADE BY HAY GROUP CONTAINS TRADE SECRETS AND CONFIDENTIAL AND

More information

Developing a Learning Plan. A Learning Plan can serve as a useful tool for planning and managing professional development.

Developing a Learning Plan. A Learning Plan can serve as a useful tool for planning and managing professional development. Developing a Learning Plan A Learning Plan can serve as a useful tool for planning and managing professional development. Developing a Learning Plan requires that you: 1. Identify a Learning Goal, the

More information

Human Resources Organizational Development and Design

Human Resources Organizational Development and Design Human Resources Organizational Development and Design Job Evaluation: A guide to the UCT system and process Issue 3: August 2015 A. What is Job Evaluation? Job evaluation is the rating of jobs according

More information

36 TOUGH INTERVIEW QUESTIONS And ways to structure the responses

36 TOUGH INTERVIEW QUESTIONS And ways to structure the responses 1 36 TOUGH INTERVIEW QUESTIONS And ways to structure the responses (Management specific questions start with question 30) 1. Tell me about yourself Frame it: Describe how you are today vs. a long story

More information

Coordinate, develop, and manage the sales team to achieve objectives

Coordinate, develop, and manage the sales team to achieve objectives Page 1 of 6 Coordinate, develop, and manage the sales team to achieve objectives Level 6 Credits 10 Purpose People credited with this unit standard are able to: develop objectives for sales team; evaluate

More information

Manual Guide of The Induction Program for New Employees in the Federal Government

Manual Guide of The Induction Program for New Employees in the Federal Government United Arab Emirates Federal Authority For Government Human Resources Manual Guide of The Induction Program for New Employees in the Federal Government Building a Productive Institutional Culture @FAHR_UAE

More information

Leadership and Human Resource Essentials (HRS402) Learning Objectives

Leadership and Human Resource Essentials (HRS402) Learning Objectives Leadership and Human Resource Essentials (HRS402) Learning Objectives Classroom Course Note: The Leadership and Human Resource Essentials classroom course has an online education requirement that can be

More information

Planning for Organisation wide change and managing it ABC* Foods Pvt Ltd. Organisation Context of ABC Foods:

Planning for Organisation wide change and managing it ABC* Foods Pvt Ltd. Organisation Context of ABC Foods: Planning for Organisation wide change and managing it ABC* Foods Pvt Ltd. Organisation Context of ABC Foods: ABC Foods is one of the leading names in the food industry, and have been around since early

More information

2015 Trends & Insights

2015 Trends & Insights Asia Pacific Mobility The Asia Pacific Mobility Brookfield Global Relocation Services Trends & Insights report is reflective of the global economy which is strongly tied with the economic realities of

More information

Talent Development Coordinator Job Description

Talent Development Coordinator Job Description Talent Development Coordinator Job Description Company: Northwestern Michigan College Salary Grade: 14 Functional Job Title: Talent Development Coordinator Effective Date: 9/23/2013 Functional Job Code:

More information

Engineering/Architectural Manager Competency Profile

Engineering/Architectural Manager Competency Profile Description of Work: Employees in this banded class manage an engineering or architect program. They are typically responsible for serving as a manager and/or program authority in an organization or major

More information

Procedure: Guidelines for a Breastfeeding Peer Counselor Program

Procedure: Guidelines for a Breastfeeding Peer Counselor Program Procedure: Volume: Nutrition Services/Breastfeeding Section: Breastfeeding Approval Date: 11.2012 Citation: Loving Support Model for Peer Counseling Revised Date: Purpose Definition of a Breastfeeding

More information

Workers Compensation Claims Supervisor

Workers Compensation Claims Supervisor Career Service Authority Workers Compensation Claims Supervisor Page 1 of 6 GENERAL STATEMENT OF CLASS DUTIES Supervises and directs the work of a unit of claims adjusters. DISTINGUISHING CHARACTERISTICS

More information

Creating the climate to get the most from your team

Creating the climate to get the most from your team Creating the climate to get the most from your team Helping leaders to create high-performing organisations NOVEMBER 2011 SHARON CRABTREE MICHAEL DODDS About Hay Group Our objectives today Look at what

More information

Leading Self. Leading Others. Leading Performance and Change. Leading the Coast Guard

Leading Self. Leading Others. Leading Performance and Change. Leading the Coast Guard Coast Guard Leadership Competencies Leadership competencies are the knowledge, skills, and expertise the Coast Guard expects of its leaders. The 28 leadership competencies are keys to career success. Developing

More information

Planning Services. Customer focus strategy 2011. westlothian.gov.uk

Planning Services. Customer focus strategy 2011. westlothian.gov.uk Planning Services Customer focus strategy 2011 westlothian.gov.uk 1 Contents Introduction 3 Customer care 4 Planning Services Customer Care Standards 6 Equal opportunities 8 Customer confidentiality 8

More information

HKIHRM HR PROFESSIONAL STANDARDS MODEL

HKIHRM HR PROFESSIONAL STANDARDS MODEL HKIHRM HR PROFESSIONAL STANDARDS MODEL Creating Values For You and For Organisations Setting Standards Recognising s ABOUT HKIHRM The Hong Kong Institute of Human Resource Management (HKIHRM) is the leading

More information

Board report for 31 May 06 Item 8

Board report for 31 May 06 Item 8 Board report for 31 May 06 Item 8 DRAFT Internal communications strategy Contents 1. Executive Summary 2. Introduction 3. Background 4. The vision for communications 5. Strategic objectives 6. Early priorities

More information

Investors in People Assessment Report. Presented by Alli Gibbons Investors in People Specialist On behalf of Inspiring Business Performance Limited

Investors in People Assessment Report. Presented by Alli Gibbons Investors in People Specialist On behalf of Inspiring Business Performance Limited Investors in People Assessment Report for Bradstow School Presented by Alli Gibbons Investors in People Specialist On behalf of Inspiring Business Performance Limited 30 August 2013 Project Reference Number

More information

The One Page Public Relations Plan

The One Page Public Relations Plan The One Page Public Relations Plan June 2008 Carol A. Scott, APR, Fellow PRSA Bad planning on your part does not constitute an emergency on my part. He who fails to plan, plans to fail. A good plan today

More information

The Insightlink 4Cs. Employee Survey Feedback and Action Planning Workbook

The Insightlink 4Cs. Employee Survey Feedback and Action Planning Workbook Insightlink Communications 80 South Lake Ave. Suite 680 Pasadena, CA 91101 USA w w w.insightlink.com - Tel: 866.802.8095 - Email: info@insightlink.com This guide is designed as a workbook to enable HR

More information

LEADERSHIP DEVELOPMENT FRAMEWORK

LEADERSHIP DEVELOPMENT FRAMEWORK LEADERSHIP DEVELOPMENT FRAMEWORK February 13, 2008 LEADERSHJP PERSPECTIVE I consider succession planning to be the most important duty I have as the Director of the NOAA Corps. As I look toward the future,

More information

Position Title: Management Info Chief. Working Title: Technical Project Management Section Chief

Position Title: Management Info Chief. Working Title: Technical Project Management Section Chief Position Title: Management Info Chief Working Title: Technical Project Management Section Chief This management position directs the operational activities of the Project Management Office whose mission

More information

GUIDE ON JOB DESCRIPTIONS

GUIDE ON JOB DESCRIPTIONS 1 GUIDE ON JOB DESCRIPTIONS GUIDE ON JOB DESCRIPTION 1 TABLE OF CONTENTS Page PART I: INTRODUCTION A. Purpose of the Guide 2 B. Approach followed by the Guide 2 C. Rationale for job description 3 PART

More information

Guide To Employee Onboarding Programs. How To Engage New Hires From Day One

Guide To Employee Onboarding Programs. How To Engage New Hires From Day One Guide To Employee Onboarding Programs How To Engage New Hires From Day One The business environment moves fast. It is constantly evolving. New technologies are introduced, processes are optimized, and

More information

Chapter 15 Personnel Management

Chapter 15 Personnel Management Chapter 15 Personnel Management In the corporate sector, it s called human resources. And it makes sense, since your personnel are perhaps your most important resource. You can have the best operating

More information

Self Assessment Tool for Principals and Vice-Principals

Self Assessment Tool for Principals and Vice-Principals The Institute for Education Leadership (IEL) brings together representatives from the principals' associations, the supervisory officers' associations, councils of directors of education and the Ministry

More information

V E H I C L E / E Q U I P M E N T R E P AI R T E C H N I C I AN S U P E R V I S O R Schematic Code 17318 (30005065)

V E H I C L E / E Q U I P M E N T R E P AI R T E C H N I C I AN S U P E R V I S O R Schematic Code 17318 (30005065) V E H I C L E / E Q U I P M E N T R E P AI R T E C H N I C I AN S U P E R V I S O R Schematic Code 17318 (30005065) I. DESCRIPTION OF WORK Positions in this banded class supervise of a group of mechanics,

More information

Motivation Early Work. What Is Motivation. Motivation Theories. Maslow s Hierarchy Of Needs. Alderfer s ERG Theory

Motivation Early Work. What Is Motivation. Motivation Theories. Maslow s Hierarchy Of Needs. Alderfer s ERG Theory What Is Motivation Willingness to exert high levels of effort toward organizational goals Conditioned by the effort s ability to satisfy some individual need Motivation Early Work Thorndike s (1911) Law

More information

THE RIGHT WAY TO HIRE SERVICENOW STAFF

THE RIGHT WAY TO HIRE SERVICENOW STAFF THE RIGHT WAY TO HIRE SERVICENOW STAFF A SOLUGENIX EXECUTIVE SUMMARY 2016 Solugenix Page 1 The right way to hire ServiceNow staff In the digital business era where it s all about satisfaction for the customer,

More information

Conducting Formative Research

Conducting Formative Research Conducting Formative Research 1 The foundation of any sound sanitation marketing program is formative research. Formative research follows a process and includes a set of tools that can be used to help

More information

HUMAN RESOURCES STRATEGY FOR RESEARCHERS AND ACTION PLAN FOR THE PERIOD 2015-2018

HUMAN RESOURCES STRATEGY FOR RESEARCHERS AND ACTION PLAN FOR THE PERIOD 2015-2018 HUMAN RESOURCES STRATEGY FOR RESEARCHERS AND ACTION PLAN FOR THE PERIOD 2015-2018 March 2015 (This document has been submitted to the European Commission for review) Contents: 1. Introduction... 3 IBEC...

More information

FYI HIRING. Recruiting Strategies

FYI HIRING. Recruiting Strategies FYI HIRING Recruiting Strategies Revised: March 2011 Summary: This FYI discusses the steps involved establishing or revitalizing an effective recruiting process. It includes considerations for goal setting,

More information

HUMAN RESOURCES. Management & Employee Services Organizational Development

HUMAN RESOURCES. Management & Employee Services Organizational Development Management & Employee Services Organizational Development Human Resources Department FY 2014-15 BUDGETED POSITIONS DIRECTOR.90 FTE * Human Resources Business Partner 1 FTE Human Resources Business Partner

More information

MUNICIPAL MANAGEMENT ACADEMY PROGRAM OVERVIEW

MUNICIPAL MANAGEMENT ACADEMY PROGRAM OVERVIEW MUNICIPAL MANAGEMENT ACADEMY PROGRAM OVERVIEW Municipal Management Academy Program Goal Mission statement: to provide effective training and educational opportunities for managers and supervisors in municipal

More information

Measuring ROI in Leadership Development

Measuring ROI in Leadership Development 15 CHAPTER Measuring ROI in Leadership Development Linear Network Systems This program represents a comprehensive leadership development initiative for first-level managers in a technical environment.

More information

Commonly Asked Interview Questions (and Answers)

Commonly Asked Interview Questions (and Answers) Commonly Asked Interview Questions (and Answers) It is virtually impossible to predict exactly what will be asked on an interview but there are a few answers that you can prepare ahead of time. Use this

More information

PERFORMANCE MANAGEMENT Employee Input

PERFORMANCE MANAGEMENT Employee Input PERFORMANCE MANAGEMENT Employee Input Employee Name: Social Security Number (or EI No.): School: Degree/Major: Expected Graduation Company/Division: Department: Location: A. What are your career objectives

More information

CEM+ Employee experience survey. HOW DO YOu ALIGN YOUR PEOPLE TO DELIVER YOUR EXPERIENCE? Introduction

CEM+ Employee experience survey. HOW DO YOu ALIGN YOUR PEOPLE TO DELIVER YOUR EXPERIENCE? Introduction HOW DO YOu ALIGN YOUR PEOPLE TO DELIVER YOUR EXPERIENCE? Many organisations fail to execute customer experience successfully because they fail to align their processes and people. And you can t do this

More information

Process Management: Creating Supply Chain Value

Process Management: Creating Supply Chain Value Process Management: Creating Supply Chain Value Carol L. Marks, C.P.M., Director of Purchasing and Business Management Systems Industrial Distribution Group, Southern Division 704/398-5666; carol.l.marks@idg-corp.com

More information

CLERK & COMPTROLLER, PALM BEACH COUNTY CLASS DESCRIPTION CLASSIFICATION TITLE: MANAGER HUMAN RESOURCES GENERAL DESCRIPTION OF DUTIES

CLERK & COMPTROLLER, PALM BEACH COUNTY CLASS DESCRIPTION CLASSIFICATION TITLE: MANAGER HUMAN RESOURCES GENERAL DESCRIPTION OF DUTIES CLERK & COMPTROLLER, PALM BEACH COUNTY CLASS DESCRIPTION CLASSIFICATION TITLE: MANAGER HUMAN RESOURCES GENERAL DESCRIPTION OF DUTIES Under general direction, employees in this classification are responsible

More information

Marketing Negotiated Benefits and Employment Attributes For Recruitment and Retention

Marketing Negotiated Benefits and Employment Attributes For Recruitment and Retention Marketing Negotiated Benefits and Employment Attributes For Recruitment and Retention Memorandums of Understanding (MOU) provide employment terms and conditions for employee groups and are negotiated periodically.

More information

Succession Planning Process

Succession Planning Process Planning Process INTRODUCTION planning is a systematic approach to: Building a leadership pipeline/talent pool to ensure leadership continuity Developing potential successors in ways that best fit their

More information

BSBMKG408B Conduct market research

BSBMKG408B Conduct market research BSBMKG408B Conduct market research Revision Number: 1 BSBMKG408B Conduct market research Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes the performance outcomes,

More information

CERTIFICATIONS IN HUMAN RESOURCE MANAGEMENT PROFESSIONAL HRMP EXAM CONTENT OUTLINE

CERTIFICATIONS IN HUMAN RESOURCE MANAGEMENT PROFESSIONAL HRMP EXAM CONTENT OUTLINE CERTIFICATIONS IN HUMAN RESOURCES» HRMP HUMAN RESOURCE MANAGEMENT PROFESSIONAL HRMP EXAM CONTENT OUTLINE HRMP EXAM CONTENT OUTLINE AT-A-GLANCE HRMP EXAM WEIGHTING BY FUNCTIONAL AREA:» HR as a Business

More information

ScottishPower Competency Based Recruitment Competency Guidelines External Candidate. pp077682 ScottishPower [Pick the date]

ScottishPower Competency Based Recruitment Competency Guidelines External Candidate. pp077682 ScottishPower [Pick the date] ScottishPower Competency Based Recruitment Competency Guidelines External Candidate pp077682 ScottishPower [Pick the date] Aims and Objectives This document will give you an overview of the selection process

More information

Designing Productive and Satisfying Work. Lesson 4

Designing Productive and Satisfying Work. Lesson 4 Designing Productive and Satisfying Work Lesson 4 Learning objectives After this lecture you should be able to: Describe how the design of work tasks and roles can align with overall HR strategy. Explain

More information

Career Tracks Project

Career Tracks Project Career Tracks Project 1. What is Career Tracks? Career Tracks is a systemwide job classification structure. Job titles are organized into occupation-specific groupings called families (i.e., Information

More information

East Midland Network meeting: Summary Report

East Midland Network meeting: Summary Report East Midland Network meeting: Summary Report Introduction. The purpose of this summary is to highlight themes that were identified by the East Midlands Network (EMN) at Nottingham on June 21, and to present

More information

U & D COAL LIMITED A.C.N. 165 894 806 BOARD CHARTER

U & D COAL LIMITED A.C.N. 165 894 806 BOARD CHARTER U & D COAL LIMITED A.C.N. 165 894 806 BOARD CHARTER As at 31 March 2014 BOARD CHARTER Contents 1. Role of the Board... 4 2. Responsibilities of the Board... 4 2.1 Board responsibilities... 4 2.2 Executive

More information

Human Resources Generalist/Consultant

Human Resources Generalist/Consultant Human Resources Generalist/Consultant Class Code: G43006 CITY OF DENTON Established Date: Jun 25, 2009 Revision Date: Apr 18, 2012 Bargaining Unit: General SALARY RANGE $49,000.00 - $71,000.00 Annually

More information

INTERVIEW QUESTIONS. Behavioral Questions by Job Competency

INTERVIEW QUESTIONS. Behavioral Questions by Job Competency INTERVIEW QUESTIONS Initial Questions What is your primary reason for leaving your current company, and how could joining the University of New Mexico/this department fill that need? What do you think

More information

COM Job Search Manual Job Offers

COM Job Search Manual Job Offers JOB OFFERS ISSUES OF COMPENSATION AND NEGOTIATION The last work of your job search deals with determining your fair market value in your field and to your hiring organization. With this knowledge, you

More information

OUR VALUES & COMPETENCY FRAMEWORK

OUR VALUES & COMPETENCY FRAMEWORK OUR VALUES & COMPETENCY FRAMEWORK Introduction Below you will find the PPF s values and details of our key generic competencies and competency levels. You ll find details of the competency levels required

More information

PERFORMANCE APPRAISAL 360 Review Form

PERFORMANCE APPRAISAL 360 Review Form PERFORMANCE APPRAISAL 360 Review Form Employee Name Unit / Department Position Date of Hire Date Entered Current Position Appraisal Completed By (Manager or Supervisor s Name) Date Completed PURPOSE FOR

More information

Sample Report: ESCI: EMOTIONAL & SOCIAL COMPETENCY INVENTORY

Sample Report: ESCI: EMOTIONAL & SOCIAL COMPETENCY INVENTORY Sample Report: ESCI: EMOTIONAL & SOCIAL COMPETENCY INVENTORY All Rights Reserved The Hay Group IMPORTANT NOTE: The information provided in the following pages is provided for reference only. The material

More information

City of Portland Job Code: 30000537. CLASS SPECIFICATION Labor/Employee Relations Manager

City of Portland Job Code: 30000537. CLASS SPECIFICATION Labor/Employee Relations Manager City of Portland Job Code: 30000537 CLASS SPECIFICATION Labor/Employee Relations Manager FLSA Status: Exempt Union Representation: Nonrepresented/Incumbents hired after May 25, 2011 are exempt from Civil

More information

Hiring & Onboarding (Orientation) Cost Savings Web: www.teamnfp.com Toll-Free: 866-748-2933

Hiring & Onboarding (Orientation) Cost Savings Web: www.teamnfp.com Toll-Free: 866-748-2933 Hiring & Onboarding (Orientation) Cost Savings Web: www.teamnfp.com Toll-Free: 866-748-2933 Welcome to Hiring & Onboarding Cost Savings Oct. 22, 2014 Sponsored by TeamNFP & Your MIP Business Partner Housekeeping

More information

Motivation and Retention: HR Strategies in Achieving Quality of Work Life

Motivation and Retention: HR Strategies in Achieving Quality of Work Life Global Journal of Management and Business Studies. ISSN 2248-9878 Volume 3, Number 7 (2013), pp. 763-768 Research India Publications http://www.ripublication.com/gjmbs.htm Motivation and Retention: HR

More information

Team Building MARZIO ZANATO

Team Building MARZIO ZANATO Team Building 1 What is Teamwork & Team Building Teamwork Concept of people working together as a team Team player A team player is someone who is able to get along with their colleagues and work together

More information

Emerson Job Description Matrix

Emerson Job Description Matrix S2 S3 S4 Job Family Support Support Support Job Level Grade Level Entry Grade 12 Intermediate Grade 13 Senior Grade 14 Aon Hewitt Job Characteristic Definitions and Descriptions Responsible for the delivery

More information

SDI - Service Desk Manager (SDM) - SDI-SDM

SDI - Service Desk Manager (SDM) - SDI-SDM SDI - Service Desk Manager (SDM) - SDI-SDM Course Details Days 4 Course code SDI-SDM Course Outline Please note :The Service Desk Manager course has recently been re-launched by SDI to now be completed

More information

Introduction Job descriptions Job evaluation process Fair Labor Standards Act (FLSA) Internal equity considerations Additional pay process

Introduction Job descriptions Job evaluation process Fair Labor Standards Act (FLSA) Internal equity considerations Additional pay process HR Compensation Briefing October 22, 2009 Agenda Introduction Job descriptions Job evaluation process Fair Labor Standards Act (FLSA) Internal equity considerations Additional pay process 2 1 Compensation

More information

Pima Community College District. Vice Chancellor of Human Resources

Pima Community College District. Vice Chancellor of Human Resources Pima Community College District Vice Chancellor of Human Resources Pima Community College seeks an innovative and strategic leader as Chief Human Resources Officer (CHRO). For more than 40 years, Pima

More information

producer group/company management

producer group/company management MODULE 2 PRODUCER GROUP/COMPANY MANAGEMENT Module 1 dealt with the analysis of organizations according to the 5M-approach. Module 2 takes a detailed look at the two M s of Men and Methods. This Module

More information

1. CORPORATE SUPPORT SERVICES DEPARTMENT - HUMAN RESOURCES DIVISION

1. CORPORATE SUPPORT SERVICES DEPARTMENT - HUMAN RESOURCES DIVISION 1. CORPORATE SUPPORT SERVICES DEPARTMENT - HUMAN RESOURCES DIVISION (i) CHIEF MANAGER - COMPENSATION AND BENEFITS, AND HR ADMINISTRATION (Grade KRA 7 ) JOB DESCRIPTION FORM Date: Kenya Revenue Authority

More information

Kenya Revenue Authority (KRA)

Kenya Revenue Authority (KRA) Kenya Revenue Authority (KRA) Chief Manager - HR Development and Performance Management Job details Reference Number: KRA/HR02/14 Job Title: Chief Manager - HR Development and Performance Management Supervisor:

More information

Would I Follow Me? An Introduction to Management Leadership in the Workplace

Would I Follow Me? An Introduction to Management Leadership in the Workplace Would I Follow Me? An Introduction to Management Leadership in the Workplace This dynamic program clearly shows the right and wrong ways to deal with the very important human dimension of team performance.

More information

The War for Talent Retaining critical resources during outsourcing transitions

The War for Talent Retaining critical resources during outsourcing transitions September 19, 2008 The War for Talent Retaining critical resources during outsourcing transitions www.mercer.com What we will talk about today Setting the stage: Outsourcing means transformation The talent

More information

South Australia Police POSITION INFORMATION DOCUMENT

South Australia Police POSITION INFORMATION DOCUMENT South Australia Police POSITION INFORMATION DOCUMENT Stream : Administrative Services Career Group : Administration Discipline : AO Classification : ASO-4 Service : Business Service Position Title : Business

More information

Skills Audit for Researchers

Skills Audit for Researchers Skills Audit for Researchers Date: Section 1: Research Management Skills 1) Research management to be able to: Project management 1.1) Apply effective project management through the setting of research

More information

Council is committed to achieving the three key outcomes identified by our local community:

Council is committed to achieving the three key outcomes identified by our local community: Position Profile Position Title: Project Manager - Business Transformation Portfolio (BTP) Fixed Term 18 months Reports to: Department: Section: Information Services Manager Finance & Information Services

More information

Consulting Performance, Rewards & Talent. Measuring the Business Impact of Employee Selection Systems

Consulting Performance, Rewards & Talent. Measuring the Business Impact of Employee Selection Systems Consulting Performance, Rewards & Talent Measuring the Business Impact of Employee Selection Systems Measuring the Business Impact of Employee Selection Systems Many, if not all, business leaders readily

More information

of independent decisionmaking.

of independent decisionmaking. UNIVERSITY OF NORTH CAROLINA WILMINGTON University Program Manager DESCRIPTION OF WORK: Positions in this class manage and direct a university program of considerable scope and complexity, requiring specialized

More information

The essential competencies for QA professionals: Performance review and development activities

The essential competencies for QA professionals: Performance review and development activities The essential competencies for QA professionals: Performance review and development activities Organisational structure of ASHE Content: 1. What are the objectives of Performance Management system? 2.

More information

HR COMPETENCY DEVELOPMENT OFFERINGS

HR COMPETENCY DEVELOPMENT OFFERINGS HR COMPETENCY DEVELOPMENT OFFERINGS HR COMPETENCY DEVELOPMENT We offer a variety of learning experiences designed to build skill, performance, and selfawareness in HR professionals. We have workshops designed

More information