Offering the Best Conference Program, Live Demos, OE Training and Networking in Our 34-year History.

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1 Stay Ahead. Get Connected. Grow Your Business! Offering the Best Conference Program, Live Demos, OE Training and Networking in Our 34-year History. August 10 12: NACE CARS Training + Education August 11 12: NACE CARS Expo

2 Join Us at NACE CARS, the Exclusive Event for the Industry, by the Industry! Party on the Plaza Record OEM involvement All participants invited! Sponsored by: As you make plans for Anaheim, be sure to include Wednesday night in your stay so you can attend this firstever NACE CARS opening party! Network, visit with old friends, meet new ones, and kick off the event before day one of the expo. Meet with attendees, exhibitors, class participants, sponsors everyone is invited, all you need is your badge, so be sure to register! More OEMs will gather at NACE CARS 2016 than ever before to discuss repair of the newest vehicles on the market. Companies like Audi, BMW, FCA, Ford, GM, Honda, Hyundai, Mazda, Nissan, Toyota, and more will give training to address specific repairs and information on becoming a certified repair shop. PLUS, visit the expo to see the newest model vehicles and cutaways first hand. ALL OEM CLASSES ARE FREE TO CONFERENCE & EXPO ATTENDEES. Noon: Private Lunch 1:00 PM: MSO Symposium 6:00 PM: Private Reception Get the most vital and timely business growth insight for the MSO, Shop Owner & Insurance Professional at the 2016 MSO Symposium! Now in its 6th year, this popular, exclusive event during NACE draws attendance from dynamic and fast-growth multi-shop operators throughout the collision repair industry. Expanded this year, the MSO Symposium now incorporates a broader group of collision repair executives, allowing more inclusivity for some of the best operators in the industry. Beginning in 2015, the MSO Symposium added an advisory board to ensure the sessions are a direct fit for the audience. The advisory board works diligently to build the most competitive and insightful program possible for the industry each year. Featured Topics: Industry Update Insurer Panel A Capital Markets View of Collision Around the World MSO Panel OE Panel More new classes, more ways to grow your business, and more AMi credits are offered this year! Training + Education Highlights Plus the latest information on the newest technology Introducing Heavy Duty Programming Advanced Material Structures Session Independent Shop Growth Education Sessions on Improving Repair Workflow and Improving the Customer Experience Bonding Techniques and Recommendations from the OEM s Current Technological Trends Cyber Security and Telematics New Business Models New Software Solutions and Trends Make an investment in yourself and your business by attending training programs and sessions at NACE CARS 2016! More classes to help you improve your business Stand out with AMI accreditation How Customers are Using Mobile Technology (ALL NEW) Internet and Security (ALL NEW) Effectively Dealing with Millennials Catering to Today s Connected Customer Attracting and Retaining New Talent Proven Growth Strategies in a Consolidating Industry And vital updates on additional high-growth strategies, M&A, international growth, divestiture, operational excellence, and more. Certificates: Customer Service Certificate Professional Designations: Accredited Automotive Office Manager Accredited Automotive Manager Accredited Master Automotive Manager NACE CARS will once again offer AMi-approved courses for mechanical service and collision repair professionals that can be applied to certificates or other professional designations.

3 The Industry Converges for Key Meetings and Training During NACE CARS. Schedule of Events Wednesday, August 10th Meeting Times & Details Available on our Website! Monday, August 8th Industry Segment Advisory Council (ISAC) - Insurance Meeting* Tuesday, August 9th SCRS Board Meeting* NABC Board Meeting* CICEA Board Meeting* ASA Collision Operations Committee Meeting Collision Industry Conference (CIC) + Reception Collision Industry Conference (CIC) CREF Golf Fundraiser Assured Performance OEM Certification Symposium, by invitation only NACE CARS Opening Reception, sponsored by OEM Collision Repair Roundtable NACE + CARS Expo MSO Symposium + Private Lunch & Reception Service Repair Leadership Forum + Strolling Lunch CAA Board + Members Meeting BAR Presentation on Alt-OEM 1Collision Network & Emarketing Sherpas/Demand Engine: Thriving in a Competitive Marketplace NACE + CARS EXPO CTE Educators Town Hall Meeting California Department of Insurance Update with Dave Jones Technology & Telematics Forum, Breakfast, Lunch + Ride & Drive American Honda Certified Repair Meeting, by invitation only Saturday, August 13th ASCCA Members Meeting Sunday, August 14th ASCCA Members Meeting *closed meeting $ Packages & Speciality Sessions Pricing REGISTER BY JUNE 20TH TO TAKE ADVANTAGE OF EARLY BIRD PRICING! For package inclusions + discount information, please visit the website! Prices below reflect early bird pricing. v Expo Pass $35 Service Repair Leadership Forum (SRLF) $160 Super Pass $365 Technology & Telematics Forum (TTF) $110 Individual Session (60 or 90 minutes) $75 MSO Symposium (MSO) $180 Join these Co-Located Events at Industry Week!

4 Join the Collision Repair & Automotive Service Industries in ONE place at ONE time! Service Repair LEADERSHIP FORUM Technology & Telematics Forum Young Technician Symposium 7:00 AM: Private Breakfast 8:00 AM: Forum 12:00 PM: Private Strolling Lunch 8:00 AM: Private Breakfast 9:00 AM: Forum 11:30 AM: Private Strolling Lunch + Ride & Drive 9:00 AM 5:00 PM Powered by: The Service Repair Leadership Forum (SRLF) is a forum comprised of the leadership from all industry segments in the automotive service repair industry and features a series of panel discussions and presentations intended to facilitate open discussion and exploration of the most important topics affecting the service repair segment of the industry. Attendees include the very best minds in the industry, from the engineer of the part to the individual who diagnoses and replaces it. SRLF is open to all individuals and companies interested in advancing in the automotive industry and provides an opportunity to discuss issues, share knowledge, network with decision makers, and gain insight into the future of the industry. Sponsored by: Join ASA and Automotive Technology Experts for the 3rd installment of the Technology & Telematics Forum (TTF). Automakers are designing remarkable innovations for new vehicles, recognizing that technology provides many solutions to meet consumer needs. Several of the world s leading automakers will join experts in vehicle security, telematics technology, and diagnostics and repair to discuss how advanced technologies, connectivity, and the Internet are changing modern automobiles. Sponsored by the Alliance of Automobile Manufacturers (the Alliance), TTF will afford an excellent opportunity to meet OE engineers and learn about technologies that will soon be in automotive service and repair shops. In its 3rd year, the Young Technician s Symposium brings together a group of promising technicians with at least 2 years of real world experience for a full day of intensive training. Each year, the training is focused on utilizing the latest teaching techniques to accelerate the learning of this critical part of our industry. For 2016, the CARQUEST Technical Institute will offer a scan tool diagnostic class that gives every technician the best opportunity to be hands on with their own scan tool. Using the latest vehicle simulator, CTI instructors will teach the students how to read and interpret scan data in as close to a live environment as it gets. connect with industry experts in Anaheim at NACE CARS Join us at the action packed expo! : 9:00 AM 5:00 PM : 10:00 AM 5:00 PM Featuring hundreds of companies and live, interactive demos with industry-leading technologies & solutions, including: Spray Booths Showing Equipment and Coatings Multiple Welding Demonstrations The Latest in Scan Tool Technology New Software Demos for All Shop Applications Ride and Drive Programs for Late Model Vehicles Custom, Classic and Late Model Cars on Display I-Car presents I-CAR will be providing in-depth OE repair education and live repair demonstrations on the NACE CARS expo floor. Visitors have the opportunity to hear directly from key manufacturing representatives on specific repair issues for some of the latest model vehicles in the market. Then, I-CAR trainers will provide live demonstrations showing examples of repair techniques, including welding, rivet bonding, and more. California Autobody Association events The California Autobody Association (CAA) will host two important meetings during NACE CARS 2016, and everyone in the collision industry is encouraged to attend. Anyone registered to attend the NACE CARS expo or training classes is eligible to attend at no additional cost. : 10:30 AM The Bureau of Automotive Repair (BAR) presentation on Alt-OEM issues. : 9:00 AM Dave Jones, California Insurance Commissioner, presentation and industry update. We re on the Ford super duty drive tour! Ford is taking their newest trucks on a limited tour, and it s stopping in Anaheim for NACE CARS 2016! For more information on the tour visit: bit.ly/fordnc16 Join the automotive collision & service repair industries in one place at one time ARROWHEAD General Insurance Agency, Inc.

5 NACE CARS 2016 OFFERS THE BEST CONFERENCE PROGRAM, LIVE DEMOS, OE TRAINING AND NETWORKING IN OUR 34 YEAR HISTORY Featuring: Exclusive OE Training for the 1st Time Under One Roof, on the Newest Vehicles, Materials & Technology Robust Business and Management Education for Owners, Managers and Executives to Grow their Business and Maximize Profits Action-Packed Expo with Live, Interactive Demos featuring Industry-Leading Technologies & Solutions Key Meetings to Build Your Business, including the Exclusive MSO Symposium, Technology & Telematics Forum, Service Repair Leadership Forum, & Young Technicians Symposium Featuring Heavy Duty Programming for the First Time Ever The week flew by. I was busy the entire time. The floor had more pop and excitement, the industry week events were informative and the networking was everywhere. Mike LeVasseur, president and COO, Keenan Auto Body Inc.