FIRO Business Suite of Products Personality assessment, reports, and support materials

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1 FIRO Business Suite of Products Personality assessment, reports, and support materials Grow great leaders. Improve organizational performance by understanding communication styles and behavior.

2 FIRO Business TM Overview Newest addition to the FIRO family of products, builds on history, reliability of FIRO model with new businessfocused language Developed to address the specific requirements of organizations to improve organizational performance Describes how individuals behave, how they affect others, how they can be more effective Measures three interpersonal communication needs: involvement, influence, connection 2010, CPP, Inc. All rights reserved 2

3 FIRO Business TM Benefits Enables behavioral change with insight into needs Provides insights for relating to direct reports, managers, coworkers; negotiating, handling conflict; making decisions; prioritizing Identifies existing communication dynamics that affect leadership success Details strengths and development opportunities to improve performance Supports effective leadership development, plus one-onone coaching, communication, and team performance 2010, CPP, Inc. All rights reserved 3

4 FIRO Business TM Feature Highlights Explore leadership style with FIRO Business Leadership Report Succinct, complete summary and interpretation of results in clean, graphic design with FIRO Business Profile Streamlined administration with brief, easy to use online format via CPP s online assessment delivery system Supports needs of multinational businesses with scoring sample normed in 10 languages MBTI practitioners automatically certified to administer FIRO Business 2010, CPP, Inc. All rights reserved 4

5 FIRO Business TM Instrument An Evolution Goal: Incorporate customer feedback on the FIRO-B tool to produce a more business-specific instrument and reports Improve business applicability by updating scale names to reflect language used in organizational settings Eliminate perceived item redundancy while preserving measurement validity and reliability Decrease administration time with shorter version, subset of 30 items vs. 54 used in FIRO-B instrument Create a cross-cultural instrument for international use 2010, CPP, Inc. All rights reserved 5

6 Key Enhancement Scale Names Changed scale names to align with the business environment Inclusion Involvement Control Influence Affection Connection 2010, CPP, Inc. All rights reserved 6

7 Key Enhancement Cross-Cultural Use Translated research instrument into 14 languages and collected international data Created international norm and validation samples 2,800 adult, employed participants Half in supervisory/managerial/executive positions Equal numbers of men and women per language Ten languages represented in final norm sample 2010, CPP, Inc. All rights reserved 7

8 FIRO Business TM Profile Author: CPP Sr. Research Scientist Mike Morris Provides basic summary of FIRO Business results Clean, graphic 5-page report Presents measures of Expressed and Wanted interpersonal needs in three areas that affect work relationships: Involvement, Influence and Connection Compares clients to an updated international norm group Reports results in percentiles for easy interpretation For more information: , CPP, Inc. All rights reserved 8

9 FIRO Business TM Leadership Report Authors: FIRO experts Allen Hammer & Eugene Schnell Presents key insights for: Relating to direct reports, managers, coworkers Handling conflict and negotiating Making decisions and setting priorities Behaviorally focused using descriptive approach: This is how you behave This is the impact you have on others Here s how you can be more effective For more information: , CPP, Inc. All rights reserved 9

10 Support Materials Introduction to the FIRO Business TM Instrument Authors: FIRO experts Judith Waterman & Jenny Rogers 38-page client booklet presents information on how to understand results and apply them in a work context Includes explanations of Expressed and Wanted interpersonal needs involvement, influence, and connection Provides detailed interpretations of all scores Discusses practical applications in one-on-one relationships and groups; explores interpersonal growth and effectiveness For more information: , CPP, Inc. All rights reserved 10

11 Support Materials FIRO Business TM Leadership Report User s Guide Authors: FIRO experts Eugene Schnell & Allen Hammer Presents an introduction and overview of the assessment and report including: Purpose, use, and organization of Leadership Report Comparison of FIRO Business and FIRO-B assessments Assessment administration, scores, and scoring Provides interpretation guidelines for: Conducting interpretation sessions Relating to direct reports, managers, coworkers Negotiating and handling conflict Making decisions and setting priorities Defining next steps For more information: , CPP, Inc. All rights reserved 11

12 Support Materials FIRO Business TM Technical Guide Covers construction, scoring, reliability, validity, and normative data for the instrument For more information: Includes 104 tables of detailed information on norm sample and validation samples Presents correlation data for the instrument measures and with the FIRO-B instrument 2010, CPP, Inc. All rights reserved 12

13 Value Add FIRO Business TM White Paper Using the FIRO Business Assessment and Reports in Key Business Applications: And in Combination with the Myers-Briggs Type Indicator Instrument Author: Sarita Bhakuni, PsyD, FIRO and MBTI Certified Practitioner Provides guidance for: Applications for leadership development, executive coaching, team building, and conflict management Complementary use of the MBTI and FIRO Business instruments Individual and group feedback, FIRO Business Profile insights, and suggested exercises Selection of the FIRO Business vs. FIRO-B instruments Click to download the white paper. 2010, CPP, Inc. All rights reserved 13

14 FIRO Business or FIRO-B Tool? The FIRO Business instrument is ideal for: Organizations that have used FIRO-B assessment but require tool specifically designed for business settings / business language and quicker to administer Multinational organizations and those with multicultural workforce Professional coaches who work with individual clients for development specific to work environment or business context The FIRO-B instrument continues to be an excellent choice for: Organizations using FIRO-B assessment and experiencing positive results Organizations using FIRO-B and MBTI assessments in combination for leadership development Professional coaches using FIRO-B assessment with clients for individual or relationship counseling 2010, CPP, Inc. All rights reserved 14

15 Leadership and Organizational Success FIRO Business products are essential tools to help you achieve the performance results your leaders and your organization demand. Leadership and Coaching Help leaders understand their communication styles and behavior to improve performance Team Building Build more effective teams with insights into interpersonal communication needs Conflict Management Help people better understand their interactions with others and reduce conflict 2010, CPP, Inc. All rights reserved 15

16 To learn more Visit: or tiny.cc/firobiz Call: or , CPP, Inc. All rights reserved 16

17 Thank You MBTI, Myers-Briggs Type Indicator, and Myers-Briggs are registered trademarks of the MBTI Trust, Inc. FIRO, FIRO-B, FIRO Business, the FIRO Business logo, and the CPP logo are trademarks or registered trademarks of CPP, Inc. 2010, CPP, Inc. All rights reserved 17

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