TETRA Consoles For Command & Control Presented by Tony Reading Territory Manager Zetron Australasia
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1 TETRA Consoles For Command & Control Presented by Tony Reading Territory Manager Zetron Australasia 1
2 Topics Zetron Corporate Command and Control Example and a Case study Zetron s Tetra Story Our consoles Looking forward 2
3 Corporate Overview 30+ Years of Excellence in Business Founded in Employees Worldwide JVC Kenwood Conglomerate ISO9001:2000 Certified Global Reach Offices in AU, US and UK Representatives in Singapore and Hong Kong Strong Financial Position Profitable since 1985 Reinvest >20% of earnings in R&D Brisbane, Australia Seattle, USA Basingstoke, UK 3
4 Mission Critical Our Business is Command & Control Our principal markets - Public Safety Resources Transportation Utilities 15,000+ Console Operator Positions Worldwide 4
5 Public Safety Zetron Australian Users Australian Coast Guard Queensland Department of Community Safety Queensland Police Tasmania Fire Tasmanian Ambulance WA Water Police 5
6 Zetron Australian Users Resources, Energy & Utilities Gorgon Energy BHP Billiton BMA Rio Tinto Ergon Energy SA Electricity Trust Apache Energy Newcrest Mining Santos Conoco Phillips Centennial Coal Esso Gas Peabody Yancoal 6
7 Zetron Australian Users Transportation Air Services Australia Brisbane City Council City of Melbourne Melbourne Metro Rail System Public Transit Authority, WA Queensland Rail Royal Flying Doctor Services. Sydney Airport (SACL) Westnet Rail Virgin Australia Victorian Fast Rail 7
8 Command and Control What is Command & Control? Method of carrying out a critical mission Managed by a legitimate authority Resourced to suit the mission Tools to control these resources Historically a military skill 8
9 Command & Control Command and Control (C 2 ): The exercise of authority and direction by a duly appointed commander over assigned and attached forces to accomplish a specified mission. Command and Control Centre: Typically a secure room or building in a military facility that operates as the agency's Planning & dispatch centre J'ai seulement j'avais choisi une solution TETRA 9
10 Command & Control EVOLUTION-C 2 Authority & structure Flow of information Rules and procedures Decision making processes Command Communications Flags and trumpets, Dispatch riders Telegraph 10
11 Command & Control EVOLUTION-C 2 Authority & structure Flow of information Rules and procedures Decision making Delivering instructions Communications Flares and lights Dispatch riders Teletype writer 11
12 Command & Control EVOLUTION-C 3 Authority & structure Flow of information Rules and procedures Decision making Delivering instructions Remote control of assets Communications Self healing & secure Broadband Consoles 12
13 Command and Control In Summary Elements of Command & Control Service to be provided Participants to manage and carry out the service Information required to make decisions Inbound and outbound communications And a device to glue all of this together The Communications Console Some Examples 13
14 Department of Community Safety QLD Latest generation emergency services control room All emergency service agencies represented Largest in the southern hemisphere 40+ Zetron consoles 14
15 Tetra Case Study Brisbane Transport s Bus Network 15
16 Brisbane Overview Brisbane is Australia s 3 rd largest city Metropolitan population of 2.15M Brisbane City Council is the largest Local government in Australia Brisbane busways carry 70M passengers a year Brisbane Transport controls a fleet of more than 1100 buses 16
17 BCC s Radio Communications BCC chose managed TETRA services supplied by ZEON DIGITAL Services included: TETRA infrastructure in-vehicle mobiles & portables across Brisbane Transport City Works Local Asset Services SES Disaster Management 17
18 BCC s Radio Dispatch Zetron Australasia was chosen to supply the Tetra radio dispatch consoles for the project: 7 x DCS 5020 Consoles in the Transport control room 3 x DCS 5020 Consoles in DR at Garden City 18
19 The Challenges Coverage of 10, 000 kms 2 footprint RF design to provide 10 x Tetra talk-paths required for PEI triggers Migration from a MPT platform to Tetra platform without interruption to services Console customisation 19
20 The Result Transport Control Centre 20
21 Zetron s Tetra story SB9600 interface since early 2005 PEI interfaces since 2006 Wire Line Tetra Interfaces
22 Zetron s Tetra story Tetra PEI Interface NXDN Controller Radio Gateway FM Base Station Radio Dispatchers Tetra Mobile WAN TETRA Base PEI simple but limited
23 Zetron s Tetra story Tetra Wire Line Interface CAD Radio Gateway NXDN Controller FM Base Station Radio Dispatchers API WAN API API TETRA Base PEI simple but limited Wire Line Problematic no standards for console interface Two solutions Firstly - APIs 1. s
24 Zetron s Tetra story Tetra Wire Line Interface NXDN Controller Radio Gateway FM Base Station Radio Dispatchers WAN TETRA Base Radio Gateway PEI simple but limited Secondly Gateways X Band & X Technology Interoperability
25 Zetron s Tetra story Standard functions: Group Calls Individual Calls Broadcast Calls Priority Calls Emergency Calls Text & Status Messages Wire Line Interface Calling Unit ID (with alias) Advanced functions that may be available depending on manufacturer support: Dynamic Group Number Assignment Discrete Listening Ambience Listening Stun/kill/revive of subscriber units Telephone interconnect Location information (GPS) Encryption 25
26 Zetron s Tetra story Computer Aided Dispatch Consoles support CAD interfaces to manage calls Provide feedback information to CAD systems 26
27 Zetron s Tetra story Data based services Treated separately to voice calls with the exception of short messaging 27
28 Zetron s Tetra story Data based services Data based applications tend to use Tetra to provide the pipe and don t normally need console to be part of the process 28
29 Zetron s Tetra story Data based services Nothing really stopping consoles from managing the transmission and reception of large amounts of data 29
30 Zetron s Tetra story Sample Tetra Console Screen 30
31 Zetron Console Family Integrated Voice & Data Vendor Independent Technology Agnostic 31
32 Zetron Consoles Zetron Console Family DCS5020* ACOM-EVO MAX-DISPATCH Operators Lines Max of 30 Resources* Small Control Rooms 32
33 Zetron Consoles Zetron Console Family DCS5020* ACOM-EVO MAX-DISPATCH Operators Lines Max of 30 Resources* Full Library of interfaces & functionality 33
34 Zetron Consoles Zetron Console Family DCS5020* ACOM-EVO MAX-DISPATCH Operators Lines Max of 30 Resources* Lines 150+ Latest Generation 34
35 Tetra Desktop Remote Model 390 Desktop remote controller for TETRA Provides direct access to a TETRA radio for up to 15 Controllers Provides remote operation up to 600 metres from radio Supports PEI Motorola interface available now Cassidian available Q
36 The Future More Intuitive Screens 36
37 The Future Dynamic Resource & Profile Transfer 37
38 The Future Greater Video & Data Integration 38
39 The Future More Powerful Call Taking Capability 39
40 The Future Voice & Data Dispatch on Same Console 40
41 The Future That concludes my presentation. Thank you for your time. 41
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