NetVault : Backup SNMP Trap Notification Plugin

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1 NetVault : Backup SNMP Trap Notification Plugin User s Guide Version: APM Version x.xproduct Number: JIR EN-01 Plugin Version 3.5 NVG EN-01 01/22/09

2 Copyrights NetVault: Backup SNMP Trap Notification Plugin v3.5 - User s Guide Software Copyright 2009 BakBone Software Documentation Copyright 2009 BakBone Software This software product is copyrighted and all rights are reserved. The distribution and sale of this product are intended for the use of the original purchaser only per the terms of the License Agreement. All other product trademarks are the property of their respective owners. The NetVault: Backup SNMP Trap Notification Plugin v3.5 - User s Guide documentation is copyrighted and all rights are reserved. This document may not, in whole or part, be copied, photocopied, reproduced, translated, reduced or transferred to any electronic medium or machine-readable form without prior consent in writing from BakBone Software. THIS PUBLICATION IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON- INFRINGEMENT. THIS PUBLICATION COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN; THESE CHANGES WILL BE INCORPORATED INTO NEW EDITIONS OF THE PUBLICATION. BAKBONE SOFTWARE MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S) DESCRIBED IN THIS PUBLICATION AT ANY TIME. BakBone Software 9540 Towne Centre Drive, Suite 100 San Diego, California

3 Table of Contents Chapter 1: Introduction 5 NetVault: Backup SNMP Trap Notification Plugin At a Glance Simple Network Management Protocol (SNMP) and SNMP Traps An Overview NetVault: Backup Events and Notification Methods An Overview... 5 Feature Summary... 6 Target Audience... 6 Recommended Additional Reading... 7 Technical Support...7 Documentation Updates... 7 Chapter 2: Installation 8 Prerequisites... 8 Installation Procedure... 8 Post-installation Requirements... 9 Removing the SNMP Plugin... 9 Chapter 3: Configuration 10 Configuring the SNMP Trap Notification Settings Chapter 4: SNMP Trap Notification Setup 12 Setting up SNMP Trap Notification... 12

4 4

5 SNMP Plugin User s Guide 5 Chapter 1: INTRODUCTION This chapter provides an overview of NetVault: Backup SNMP Trap Notification Plugin. The information in this chapter is organized into the following topics: NetVault: Backup SNMP Trap Notification Plugin At a Glance Simple Network Management Protocol (SNMP) and SNMP Traps An Overview NetVault: Backup Events and Notification Methods An Overview Feature Summary Target Audience Recommended Additional Reading Technical Support Documentation Updates 1.1 NetVault: Backup SNMP Trap Notification Plugin At a Glance The NetVault: Backup SNMP Trap Notification Plugin (SNMP Plugin) enables SNMP trap-directed notification of critical NetVault: Backup events, allowing you to easily monitor them via an SNMP-based network management interface as a part of the network management operations Simple Network Management Protocol (SNMP) and SNMP Traps An Overview The Simple Network Management Protocol is a network management protocol that provides a means to monitor and control network devices primarily on TCP/IPbased networks. An SNMP trap is a notification (message) sent from a managed device to the network management host when a significant event occurs. The event need not necessarily be an outage, a fault or a security violation NetVault: Backup Events and Notification Methods An Overview An event can be described as any significant occurrence within the NetVault: Backup system that you want to be notified about. It can be a user action, a system event, or a change in the status of any NetVault: Backup component. The events can indicate an error or a problem, or just completion of a task. NetVault: Backup provides a set of pre-defined events that are organized into the following

6 6 Chapter 1 Introduction Event Classes Audit, BakBone Time, Device, Job, Licensing, Log Daemon, Machines, Media, Media Database, Policy, Scheduler Database and Stats Collection. In addition, NetVault: Backup also allows you to define custom job or log events which are raised for individual jobs or log messages. By default, NetVault: Backup provides the following notification methods to generate and receive a notification when these events occur within the NetVault: Backup Domain: Sysop Send an to the configured mail ID when an event is raised. Sysop Operator Message Log an operator message when an event is raised. You can view these logs from the Status window Print Report Print a report when an event is raised. Run a Job Run another job when an event is raised. These notification methods can be set from the Global Notification window on the GUI. For details on NetVault: Backup events and the default notification methods, refer to the NetVault: Backup Administrator s Guide. The SNMP Plugin extends NetVault: Backup's event notification capabilities with added support for SNMP Trap mechanisms. The plugin allows you to set an SNMP trap for any pre-defined or custom NetVault: Backup event, which is sent to the configured network manager host when the event is raised. Like the default notification mechanisms, the SNMP traps are also configured from the Global Notification window. 1.2 Feature Summary Support for SNMP Trap notification mechanisms for NetVault: Backup events Integration with any SNMP-based network management system Monitoring of NetVault: Backup events from a common network management console. 1.3 Target Audience This guide is intended for Network and/or Backup Administrators and other technical personnel who are responsible for managing the NetVault: Backup system. A good understanding of the network management system implemented in your organization is assumed.

7 1.4 Recommended Additional Reading SNMP Plugin User s Guide 7 NetVault: Backup Installation/Upgrade Guide This guide provides complete details on installing the NetVault: Backup Server and Client software. NetVault: Backup Administrator s Guide This guide describes how to use NetVault: Backup and provides comprehensive information on all NetVault: Backup features and functionality. NetVault: Backup Configurator Guide This guide explains how to configure the default settings for NetVault: Backup. NetVault: Backup Command Line Interface Guide This guide provides detailed description of the command line utilities. You can download these guides from the BakBone Web site at the following address: 1.5 Technical Support BakBone Software is dedicated to providing friendly, expert advice to NetVault customers. Our highly trained professionals are available to answer your questions, offer solutions to your problems and generally help you make the most of your NetVault purchase. Log on to our Web site for more information: 1.6 Documentation Updates For the latest documentation updates, refer to the BakBone Software Knowledge Base. BakBone's Knowledge Base article for the SNMP Plugin can be found at the following link:

8 8 Chapter 2 Installation Chapter 2: INSTALLATION This chapter explains how to install the SNMP Plugin on the NetVault: Backup Server. The information in this chapter is organized into the following topics: Prerequisites Installation Procedure Post-installation Requirements Removing the SNMP Plugin 2.1 Prerequisites Before starting the plugin installation, complete the following tasks: Install the NetVault: Backup Server software on the designated machine. For instructions on installing the NetVault: Backup Server software, refer to the NetVault: Backup Installation/Upgrade Guide. Install and configure the network management software on the designated machine. For instructions, refer to the relevant network management software documentation. 2.2 Installation Procedure To install the SNMP Plugin, perform the following steps. 1. Open the Client Management window on NetVault: Backup Server (click Client Management on the toolbar or Large Buttons panel, or on the Administration menu, click Client Management). 2. Under Clients, right-click the NetVault: Backup Server. Then, select Install Software. 3. In the browse window, navigate to the location of the.npk installation file for SNMP Plugin (on the installation CD or the directory to which the file was downloaded from BakBone Software's Web site). Depending on the operating system, the filepath for this software may vary on the installation CD. Select the file named snm-x-x-x-x.npk (where x-x-x-x represents the platform and version number) and click Open. 4. This will begin the software installation.

9 SNMP Plugin User s Guide Post-installation Requirements After installing the plugin, integrate the Management Information Base (.mib) file for the SNMP Plugin with the network management software. The.mib file describes the format of the SNMP Traps sent by NetVault: Backup. The actual integration steps may vary depending on your network management software. This section provides the general guidelines to accomplish this task. For details, refer to the relevant network management software documentation. 1. Navigate to.../etc directory (where... refers to the NetVault: Backup installation directory) on the NetVault: Backup Server. 2. Locate the file named nvnotifications.mib. 3. Copy the nvnotifications.mib file to the.mib files directory on the host machine running the network management software. For details on the location on the.mib files on the host, refer to the relevant network management software documentation. 2.4 Removing the SNMP Plugin To remove the SNMP Plugin, perform the following steps: 1. Open the Client Management window. Under Clients locate the BAR Server on which the Teradata Plugin is installed. 2. Under Clients, right-click the NetVault: Backup Server. Then, select Remove Software. 3. In the Remove Software window, select SNMP Trap Notification in the list of APMs/plugins and click Remove. 4. In the confirmation window, click OK.

10 10 Chapter 3 Configuration Chapter 3: CONFIGURATION This chapter explains how to configure the SNMP trap notification settings for the plugin. The information in this chapter is organized into the following topics: Configuring the SNMP Trap Notification Settings 3.1 Configuring the SNMP Trap Notification Settings To configure the SNMP Plugin, perform the following steps. 1. Start NetVault: Backup Configurator on the NetVault: Backup Server. Linux/UNIX On Linux/UNIX platforms, issue the following command: nvconfigurator Alternatively, add ampersand (&) if you want an open prompt: nvconfigurator & Windows On Windows, click Start on the taskbar. Point to Programs, point to NetVault, and then click NetVault Configurator. 2. Click the Notification tab. 3. Next, click the SNMP Traps tab. 4. Configure the parameters as described below: Trap Target Host Enter the network name or the FQDN (Fully Qualified Domain Name) for the network manager host to which the SNMP trap notifications are to be sent.

11 SNMP Plugin User s Guide 11 Figure 3-1: The SNMP Traps tab on the Configurator Port Number This parameter is set to the default SNMP traps listener port. Re-configure the port number, if the host listens on a different port number. Community String An SNMP community string is a password, which is used to authenticate messages that are sent between the network manager host and the agent. The community string is included in every packet that is transmitted between the SNMP manager and the SNMP agent. This parameter is set to public, which is the default read-only community string for most network devices. It is recommended that you modify this default string and set a new password for SNMP traps. 5. Click OK to apply the settings and close the Configurator.

12 12 Chapter 4 SNMP Trap Notification Setup Chapter 4: SNMP TRAP NOTIFICATION SETUP This chapter explains how to set up SNMP traps for NetVault: Backup events. The information in this chapter is organized into the following topics: Setting up SNMP Trap Notification 4.1 Setting up SNMP Trap Notification As described previously, an SNMP trap notification is set from the NetVault: Backup Global Notification window. You can set an SNMP trap for any predefined or custom NetVault: Backup event. To set an SNMP Trap for a NetVault: Backup event, perform the following steps: 1. Start the NetVault: Backup GUI. Linux/UNIX On Linux/UNIX platforms, log on to the system with root user privileges. Start a terminal session and issue the following command: nvconfigurator Alternatively, add ampersand (&) if you want an open prompt: nvconfigurator & Windows On Windows, click Start on the taskbar. Point to Programs, point to NetVault, and then click NetVault Configurator. 2. On the Administration menu, click Global Notification. The Global Notification Profile tab on the Global Notification window lists the event classes. 3. Double-click an event class node, or right-click it and select Show Event Types. The list of available event types in a class is displayed under this node. 4. Double-click an event type node, or right-click it and select Show Notification Methods. The available notification methods are listed under this node.

13 SNMP Plugin User s Guide 13 Figure 4-1: Select the SNMP Trap notification method 5. Select the SNMP Trap check box. 6. Perform steps 3 5 for any other event for which you want to set up an SNMP trap. 7. Click Save Global Notification Profile on the toolbar, or on the File menu, click Save. This will generate an SNMP trap notification each time the configured event is raised within the NetVault: Backup domain. The message that is sent to the network manager host will contain the following details: Event Class Event Type Event Description (NetVault: Backup log message)

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