Business Training. 217/ March May PARKLAND C O L L E G E on mattis

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1 Business Training PARKLAND C O L L E G E on mattis March May /

2 Contents PARKLAND COLLEGE Business training and professional continuing education Computer Skills 1 Microsoft Access, Excel, Project, PowerPoint, Adobe InDesign and Photoshop, plus website/social media. Money Matters 3 Home Buyer s Seminar, grant writing. Foreign Languages 4 Spanish for nursing, Command Spanish. Online Career Training 5 Career training for business professionals in Six Sigma and much more through ed2go. Career Training 6 Food service sanitation, real estate, EPA, home inspection, and tractor trailer training. Continuing Professional Education 8 AMA management courses, leadership certificate, safety certification, and training for health professionals in CPR, CNA, dental hygiene, and massage therapy. Registration 11 Sign up today! Here to serve you! Triss Henderson Director thenderson@parkland.edu 217/ Jessie McClusky-Gilbert Program Manager jgilbert@parkland.edu 217/ RJ Rowland Program Manager rrowland@parkland.edu 217/ Joe Streit Program Manager jstreit@parkland.edu 217/ Angie Patrick Registration Coordinator apatrick@parkland.edu 217/ Angela Warfield Registration Coordinator awarfield@parkland.edu 217/ Brooke Zahrn Registration Coordinator bzahrn@parkland.edu 217/ Free Highway Construction Careers Training Program Are you a minority, woman, or disadvantaged individual interested in the construction industry? Call R.J. Rowland at 217/ for more information Funded by the Illinois Department of Transportation; Administered by the Illinois Community College Board

3 Access 2010 Level 3 Extend the skills and concepts you acquired in Access 2010 Level 2 with Wanda Plawer. Perform queries with SQL; create crosstab, parameter, and action queries; create macros; import, export, and link database objects; interact with XML documents; create hyperlink fields; optimize, split, and back up databases; password-protect and encrypt databases; and set Access options and properties. Prerequisite: Access 2010 Level 2 or equivalent Thu Apr 5 & 12 8am 12:30pm CIS Z Deadline: Mar 29 Fee: $165 (book included) Excel 2010 Level 2 Build on the skills and concepts you learned in Excel 2010 Level 1. Wendy Barker will teach you to use multiple worksheets and workbooks efficiently; work with advanced formatting options including styles, themes, and backgrounds; create outlines and subtotals; create and apply cell names; work with tables; save workbooks as web pages; insert and edit hyperlinks; share workbooks by ; practice advanced charting techniques using trendlines and sparklines; worksheet auditing and protection; file sharing and merging; and creating workbook templates. Prerequisite: Excel 2010 Level 1 or equivalent Tue Mar 13 & 20 8am 12:30pm CIS Z Deadline: Mar 6 Fee: $165 (book included) Microsoft Applications Excel 2010 Level 3 Extend the skills and concepts you acquired in Excel 2010 Level 2. Practice advanced formulas and lookup functions such as VLOOKUP, MATCH, and INDEX with Wendy Barker. Learn about data validation and database functions such as DSUM. Also discover how to work with PivotTables and PivotCharts; import and export data; query external databases; analytical features of Excel (such as Goal Seek and Solver); running and recording macros; SmartArt graphics; and conditional formation with graphics. Prerequisite: Excel 2010 Level 2 or equivalent Tue Apr 17 & 24 8am 12:30pm CIS Z Deadline: Apr 10 Fee: $165 (book included) PowerPoint 2010 Level 1 Review the basic functions and features of PowerPoint 2010 with Gina Isabelli. After an introduction to PowerPoint s window components and Help system, learn to create, save, and rearrange presentations. Discover how to format text; use drawing objects; work with graphics; insert tables and charts; use templates and themes, slide masters, and transition effects; and how to proof, run, and print presentations. Prerequisite: Windows XP/Vista or equivalent Sat Mar 31 8am 5pm CIS Z Deadline: Mar 23 Fee: $165 (book included) Computer Skills PowerPoint 2010 Level 2 Build on the skills and concepts taught in PowerPoint 2010 Level 1 with Gina Isabelli. Practice customizing PowerPoint by modifying the ribbon and changing application settings; applying themes and templates; working with SmartArt graphics and tables; adding multimedia content and interactive elements to slides; learning about presentation distribution options including PDF, HTML, and online broadcasts. Finally discover how to integrate PowerPoint with Word and Excel. Prerequisite: PowerPoint 2010 Level 1 or equivalent Sat Apr 14 8am 5pm CIS Z Deadline: Apr 6 Fee: $165 (book included) Project 2010 Level 1 Review the basic commands and features of Project 2010 with Cassie Bergschneider. Create and modify task lists; establish a project schedule; create calendars; assign resources to tasks; track costs; work with different views and tables; apply filters and groups; sort task and resource data; and resolve resource conflicts. Prerequisite: Windows XP/Vista or equivalent knowledge and an understanding of project management concepts. Sat Mar 17 & 24 8am 12:30pm CIS Z Deadline: Mar 9 Fee: $165 (book included) Project 2010 Level 2 Build on the concepts and skills you learned in Project 2010 Level 1 with Cassie Bergschneider. Work with templates; create baseline plans; monitor and update projects; analyze project statistics; handle delays and conflicts; create reports; consolidate project files; share resources; customize Project; learn to communicate project information by using Project Server 2010; and integrate Project data with other Office applications. Prerequisite: Project 2010 Level 1 or equivalent Sat May 19 & Jun 2 8am 12:30pm CIS Z Deadline: May 11 Fee: $165 (book included) 217/

4 Computer Skills Microsoft Applications Adobe Applications Web & Social Media Word 2010 Level 2 Build on the skills and concepts you learned in Word 2010 Level 1. Wendy Barker will show you how to work with styles, sections, and columns and use the Navigation pane to work with outlines. Format tables; print labels and envelopes; work with graphics; use document templates; manage document revisions; and work with web features. Prerequisite: Word 2010 Level 1 or equivalent Wed Mar 14 & 21 8am 12:30pm CIS Z Deadline: Mar 7 Fee: $165 (book included) Word 2010 Level 3 Extend the skills and concepts you acquired in Word 2010 Level 2. Perform mail merges; create and use forms and master documents that include a table of contents, a table of figures, footnotes, endnotes, index, bookmarks, cross-references, and web frames; create macros; customize the ribbon and Quick Access tool bar; and work with XML documents with Wendy Barker. Prerequisite: Word 2010 Level 2 or equivalent Wed Apr 11 & 18 8am 12:30pm CIS Z Deadline: Apr 4 Fee: $165 (book included) Introduction to InDesign CS5 (MAC) Writers, artists, designers, and publishers can communicate to a broader audience than ever before, because InDesign is a powerful design and production tool that offers precision, control, and seamless integration with other Adobe professional graphics software. Jennifer Davis will show you how to use Adobe InDesign to create and deliver eye-catching printed documents. Learn how to set up a new document, then import, format, and edit text. You will also create lists and tables, import and modify art, and learn how to export to PDF or prepare for printing. Prerequisite: MAC OS or equivalent Sat Apr 14 & 21 9am 1pm GDS Z Deadline: Apr 6 Fee: $205 (book included) Location: PC-C138 Advanced InDesign CS5 (MAC) Discover the advanced features with Jennifer Davis to create documents that are attractive and have the highest degree of accuracy. Learn to draw within InDesign, apply transparency effects, and use style sheets. You will also work with master pages, layers, XML, and long documents, and learn how to add interactive elements. Prerequisite: Introduction to InDesign or equivalent Sat Apr 28 & May 5 9am 1pm GDS Z Deadline: Apr 20 Fee: $205 (book included) Location: PC-C138 Making Your Website Work for You Is your website tops among Google searches? Are you getting calls from Facebook fans and site visitors? Know why you should HAVE a website in the first place? Join Chuck Bellefontaine as he discusses the value of a website; optimizing your website (and saving thousands in the process); SEO getting the most from search engines (using keywords, page titles, content, domain names); website strategy in offline marketing; converting site visitors into new contacts; Facebook how it can bring you more business; blogs, news feeds, and other valuable dynamic content; effective use of Web advertising; increasing profit through multiple sites; and much more! Fri Apr 27 8am 5pm WBT Z Deadline: Apr 20 Fee: $95 Tue May 15 8am 5pm WBT Z Deadline: May 8 Fee: $ /

5 Home Management Home Buyer s Seminar Learn about budgeting, pre-qualification, inspection, closing, and other important steps in the home buying process. Discover helpful home maintenance tips and what to do if financial difficulties occur after the purchase. Offered each month throughout the year. Qualified mortgage loan officers from local banks and lending institutions teach all seminars. The fee covers two persons from the same household and includes a workbook. Thu Apr 5 & :30pm WBT Z Deadline: Mar 29 Sat Apr 14 9am 2pm WBT Z Deadline: Apr 7 Thu May 3 & :30pm WBT Z Deadline: Apr 26 Sat May 12 9am 2pm WBT Z Deadline: May 5 Fee: $25 (book included) Introduction to the World of Grant Writing Discover the basics or deepen your understanding of grant development with Kimberly Walsh. Individuals and nonprofit or small business employees will gain a sense of the entire grant proposal process and how to effectively get the attention and the funding of grant makers. Tue Mar pm WBT Z Deadline: Mar 13 Fee: $75 Grant Writing: Project Planning Needs Statements Let Kimberly Walsh help sharpen your skills in the language of grant seeking. Individuals and nonprofit or small business representatives will learn how to clarify and communicate goals, objectives, and outcomes in a proposal that gets your project noticed and funded. Bring project ideas to develop in class. Recommended: Introduction to the World of Grant Writing. Thu Mar pm WBT Z Deadline: Mar 15 Fee: $55 Money Matters Grant Writing Grant Writing: Budgets, Evaluations, and Reporting Learn to anticipate and develop funding needs into a clear budget, as well as plan for effective evaluation and reporting processes that will inspire funders confidence with Kimberly Walsh. Bring project ideas to develop in class. Recommended: Introduction to the World of Grant Writing. Tue Mar pm WBT Z Deadline: Mar 20 Fee: $55 Grant Writing and Proposal Development for Nonprofits Gain an understanding of the entire grant proposal process and the basics needed to turn a nonprofit program or a for-profit enterprise into a proposal for funding. Let Kimberly Walsh show you how to find the right grant opportunity for your idea, write a strong proposal that gets your proposal noticed, design program descriptions and budget justifications, and share outcomes and develop strong relationships with funders. Some homework is required. Prerequisite: basic computer skills. Thu Mar 29 May :15pm ENG Z Deadline: Mar 22 Fee: $215 Location Key: BTCE Business Training & Community Education, 1315 N Mattis Ave, Champaign CEA Construction Education Alliance, 1319 N Mattis Ave, Champaign HP Parkland Health Professions, 1309 N Mattis Ave, Champaign PC-room# Parkland College, 2400 W Bradley Ave, Champaign 217/

6 Foreign Languages Spanish Spanish for Nursing Non-Spanish speaking nurses will learn basic and specific phrases to provide medical care and attention to Spanish-speaking patients in medical office settings and in hospitals. Emphasis is placed on enhancing quality of patient care. In addition, Ana Langlois will review some aspects of Latino/Hispanic culture as well as guide you through the Spanish pronunciation and speaking process. Grammar is not covered and no prior knowledge of Spanish is required. Mon Apr 16 May pm SPA Z Deadline: Apr 9 Fee: $235 (book and CD included) Command Spanish Command Grant Writing Spanish Real Spanish for Real People Training topics available for business and organizations HEALTHCARE Spanish for Dental Staff Emergency Room Personnel Nursing Physician s Office LAW ENFORCEMENT Survival Spanish for Law Enforcement Correctional Officers Narcotics Officers Probation Officers Highway Drug Interdictions Jail Facilities INDUSTRY AND MANUFACTURING Spanish for Construction Sites Industry, Manufacturing, and Warehousing Spanish Speakers in the Workplace EDUCATIONAL FACILITIES Survival Spanish for School Administrators, Teachers, and Support Staff PUBLIC SAFETY Survival Spanish for Paramedics and EMTs Emergency Spanish for Firefighters BUSINESS AND COMMERCE Spanish for Business Professionals Retail Sales Hotel and Motel Staff Bank Tellers, Secretaries, and Receptionists Insurance Agents Landscaping Restaurant Staff Fast Food Restaurants Child Care Facilities Automobile Sales and Service Spanish for Requesting Personal Information and Data Doing Business in Latin America PROGRAM FEATURES Industry-specific language Generic Spanish wide applicability among different Hispanic groups Phonetic Encoding complete and easy-to-use phonetic system of sound approximations to aid in pronunciation Certified Instructors trained by Command Spanish, Inc. Easily Customized As an official registered provider of Command Spanish programs, Parkland Business Training can customize any course to meet the specific needs of your organization or group. Command Spanish classes now offered ONLINE! These online programs offer: Flexibility to fit your schedule Self-paced learning The ability to start the course at ANY time Lessons based on adult education principles No prior knowledge of Spanish required! $99 Location Key: BTCE Business Training & Community Education, 1315 N Mattis Ave, Champaign CEA Construction Education Alliance, 1319 N Mattis Ave, Champaign HP Parkland Health Professions, 1309 N Mattis Ave, Champaign PC-room# Parkland College, 2400 W Bradley Ave, Champaign /

7 Online Learning Anytime, Anywhere...Just a click away! Online Career Training Programs Parkland College Business Training Prepare for employment in some of today s hottest careers with a comprehensive, affordable, and self-paced online career training program. You can begin these programs at any time and learn at your own pace. Upon successful completion of all required coursework, you will receive a Certificate of Completion. Programs are available in the following areas: Business and Professional Healthcare and Fitness IT and Software Development Management and Corporate Media and Design Hospitality and Gaming Skilled Trades and Industrial Features: Facilitators and mentors are available to answer questions and help you through your studies Career Counselors will help you prepare for the transition from the classroom to the workplace Courses are all open-enrollment and self paced No additional charges - all materials, workbooks, and software are included in the course fee Payment plans available Pharmacy Technician This nationally recognized Pharmacy Technician online course and training program teaches the skills needed to gain employment as a Pharmacy Tech in either the hospital or retail setting. Six Sigma Black Belt Course material provides an in-depth look at the Six Sigma Black Belt DMAIC problem-solving methodology, as well as deployment and project development approaches. Six Sigma Green Belt The six sigma green belt online training program encompasses all aspects of running a six sigma green belt business, including management, service delivery, design, production, and customer satisfaction. AutoCAD 2009 Learn the skills needed to create and edit simple drawings and gradually introduce more advanced AutoCAD skills. Medical Billing & Coding+Medical Terminology The medical billing and coding + medical terminology Program will prepare you for an entry-level position doing medical billing or coding, while also teaching you proper medical terminology and spelling. Administrative Medical Specialist with Medical Billing and Coding Get the skills you need to become an administrative medical specialist, medical billing specialist, or a medical coder. Enroll Today! Event Management & Design From planning to pyrotechnics, the event management and design online training program will teach you everything you need to know to create events that are truly special. Bookkeeping the Easy Way with Quickbooks. Master basic bookkeeping and accounting skills using QuickBooks CompTIA A+ Certification Training Take your first step toward a career as a security professional and prepare yourself for the CompTIA Security+ certification exam as you master the basics of system security, network infrastructure, access control, and organizational security. All materials are included in the program fees. Each course has an instructor assigned to answer student questions and solve student problems. To learn more, visit You can also reach us by calling (877) /

8 Career Training Food Service Sanitation Food Service Sanitation Fulfill the Illinois certification requirement for food handlers with Carolyn Daniel, a Registered ServSafe Food Safety Instructor with over 15 years experience teaching the Food Service Sanitation certification course. Topics include food-borne illness, timetemperature control, personal hygiene, cleaning and sanitizing, HACCP, food safety, preparation and serving, cross-contamination, government regulations, and more. In addition to becoming state certified, candidates who successfully complete this course are eligible for the ServSafe Food Safety Certification Examination for an additional fee. Tue May 1 22 Test: May 29 5:30 9:30pm FSS Z Fee: $115 (book additional) Deadline: Apr 24 Food Service Refresher Illinois food service sanitation certificates are valid for five years, and must be renewed BEFORE they expire. The Illinois Department of Public Health allows NO EXCEP- TIONS to this rule. Complete this refresher course to keep your certification current. To be eligible for a Food Service Refresher course, you must have a current valid certification and complete the refresher course before your current certification expires. Tue May 1 & 8 5:30 9:30pm WBT Z Deadline: Apr 24 Fee: $45 Real Estate Appraisal Parkland College Business Training partners with Career WebSchool to offer online Illinois appraisal continuing education courses. Visit businesstraining/work_certs/realestate. html for more information. Real Estate A Landlord s Guide to Smart Property Management If you have rental property or are considering purchasing rental property, this 15-hour course will provide you with the tools professional property managers use to attain and maintain their goals, minimize losses, and maximize income. Margaret Mead will show you how to operate a rental business like a professional. Topics include tenant selection, codes and regulation compliance, legal action process, tenant occupancy, record keeping, and budget control. Tue/Thu Mar 27 Apr pm RES Z Deadline: Mar 20 Fee: $215 (book included) Parkland College Business Training is an Illinois Association of Realtors Licensing & Training Center Illinois Licensing Requirements Those eligible to obtain an Illinois Broker s license must be at least 21 years of age, have a high school diploma (or equivalent), and successfully completed 90 hours of pre-license education (RES 750 & 751). Broker candidates must also complete 30 hours of Broker post-licensing education (RES 754 & 755) during the pre-renewal period in which the courses are taken. Students must attend a minimum of 90% of all course sessions and receive a passing grade on the final course examination in order to qualify for a Uniform Real Estate Transcript. A Uniform Real Estate Transcript is required to take the state examination. Broker Pre-License Principles Fulfill 15 of the 90 hours of pre-license education with this state-approved course taught by Harrison Strange. This interactive course allows you to apply what you learned in the 75-hour Broker Pre-License Topics (RES 750); practice dealing with buyers and sellers in a safe environment using the laws and rules reviewed in RES 750; receive useful insight and practical awareness of the proper application of the laws and rules. Prerequisite: Broker Pre-License Topics (RES 750). Mon/Wed May pm RES Z Deadline: Apr 30 Fee: $175 (book additional) EPA Section 608 EPA Section 608 Review/Testing Stay in compliance with Clean Air laws with this three-hour review session and EPAapproved test. Bruce Hinman will review proper procedures for EPA compliance during the morning session and administer the test in the afternoon. Once you complete and pass the exam, you will receive an EPAapproved certification card from ESCO Institute. Sat Apr 21 Review: 8:30 11:30am WBT Z Exam: 1 5pm Deadline: Apr 13 Fee: $145 (book included) EPA Section 608 Retest Sat Apr 21 Exam: 1 5pm WBT Z Deadline: Apr 13 Fee: $75 R-410A Safety Cert Review/Test HVACR service personnel need to know the facts to keep safe. The EPA established the phase out of the HCFC R-22 with no production or importing beginning As of January 1, 2010, equipment manufacturers are required to phase out the use of HCFC R-22 in new units. Prepare for R-410A Safety Certification with Bruce Hinman. During the morning session, review safe handling, proper charging, operating characteristics, proper applications, and general use of R- 410A refrigerant. In the afternoon, you will take the exam. Once you complete and pass the exam, you will receive an EPA-approved certification card from ESCO Institute. To prepare for the R-410A Safety Certification, participants are encouraged to pick up the manual prior to the review and testing session. Sat Apr 28 Review: 8:30 11:30am WBT Z Exam: 1 5pm Deadline: Apr 20 Fee: $155 (book included) /

9 Career Training, Continuing Professional Education Home Inspection Workplace Safety Introduction to Home Inspection Help home buyers uncover the true condition of the home they want to buy, as a full- or part-time home inspector. Prepare for the Illinois Home Inspection licensing Exam with this state-approved course led by professionals from the Bellman Group. Review housing structure, client communication, professionalism, and inspection determined trouble areas: poor workmanship, weather damage, age-related non-performance, and deferred maintenance. Course combines classroom videos, online testing, reading, and live inspection opportunities. access and an internet connection are required. ONLINE: Mar 5 May 26; CLASSROOM: Sat Apr 14, 21, 28, May 5, 12, 19, 26 8am 5pm RES HZ Deadline: Feb 27 Fee: $1,275 (book included) CDL Tractor Trailer Training Complete vehicle training to prepare you for an entry-level position in the trucking industry, plus a lot more! Designed for individuals with little or no commercial driving experience, Parkland College Tractor Trailer Driver Training Program provided by Premier CDL Training Services, LLC includes everything you need to receive a Commercial Drivers License. Receive DOT rules, regulations, and log books; a CDL learner s permit and endorsement preparation; and thorough instruction in map reading, trip planning, and yard and road vehicle handling. Complete the Illinois Secretary of State administered Class A test and receive a certificate after successfully completing the course. Prior to starting the course, individuals must provide a copy of their DOT drug screening and physical. Full-time courses start every month. Please call 217/ for an appointment today! Fee: $3,895 (book included) First Responder Certification Prepare for the First Responder certification with licensed paramedic Troy Dunn and learn about the EMS system; legal/ethical issues; the human body; transporting patients; airway management and patient vitals; patient assessment and intervention; and medical emergencies involving varying injuries, childbirth, infants, and children. Upon successful completion, participants will be certified with the Illinois Department of Public Health for four years. Tue/Thu Apr 3 May 8 1 5pm WBT Z Deadline: Mar 27 Fee: $225 (book additional) OSHA 10-Hour General Industry Outreach Tom Grey will examine a variety of OSHA General Industry safety and health standards as well as answer questions about OSHA procedures. Topics include electrical, walking/working surfaces, exit routes, emergency action plans, fire prevention and protection, personal protective equipment, flammable combustible liquids, machine guarding, hazard communication, introduction to industrial hygiene, bloodborne pathogens,ergonomics, and safety and health. Upon successful completion, participants will receive an OSHA 10-Hour General Industry Outreach card. Wed/Thu May 16 & 17 8:30am 3:30pm CIT Z Deadline: May 2 Fee: $205 Forklift Train the Trainer Develop your own in-house forklift trainer! Tom Grey will help you learn the best classroom training techniques, exciting teaching tools, and a step-by-step training program that will help you comply with OSHA training requirements. Forklift certification is not required to obtain your trainers certification. Mon Mar 12 8am 5pm EST Z Deadline: Feb 27 Fee: $205 Certified Nursing Assistant CNA 21 Skills Recertification This is an Illinois Department of Public Health Approved evaluation session intended for CNAs who need to update their 21 skills for recertification. Initial class meets for three hours at Parkland College on Mattis. To complete the update, students are required to schedule a three-hour on-site clinical session with a Parkland College instructor at a long-term care facility. Wed Apr 11 noon 3pm WBT Z Deadline: Apr 4 Tue May 8 6 9pm WBT Z Deadline: May 1 Fee: $125 Location: HP-H102/H /

10 Continuing Professional Education AMA University Certificate Programs Sponsored by Parkland College Business Training in cooperation with the American Management Association. All courses qualify for PHR/SPHR recertification credits through SHRM. Earn your AMA University Certificate in LESS than 12 months! Learn how you can receive a $250 rebate by completing an AMA certificate through Parkland College! Call 217/ for details. NEW Performance Management Join Cindy Guthrie as she examines various performance management techniques such as 360 feedback, surveys, and performance appraisals. Performance management provides the knowledge and tools needed to design and implement a workable system that benefits the organization and inspires employees to manage their own performance. Tue/Thu Apr 17 & pm MGT Z Deadline: Apr 10 Fee: $265 (book included) NEW Communication Skills for Managers Utilize proven techniques to improve your communication skills by increasing reading, writing, speaking, and listening proficiency. Using real-life scenarios and interactive exercises, Karen Deering will introduce practical concepts and techniques that will help you communicate more effectively with others, deliver your messages clearly, ask questions and make successful presentations. Tue/Thu May 15 & pm MGT Z Deadline: May 8 Fee: $265 (book included) AMA University Certificate Programs 2012 Schedule Human Resources Certificate (H) To receive the AMA Certificate in Human Resources, you must complete 6 AMA Human Resources specific courses: NEW! Performance Management Apr 17 & 19 Fair, Square, and Legal: A Manager s Guide to Safe Hiring, Managing, and Firing Practices Jun 12 & 14 Performance Appraisals: Strategies for Success Jul 17 & 19 Compensation: How to Develop Effective Reward Programs Oct 16 & 18 NEW! How to Manage Training Dec 11 & 13 Fundamentals of Human Resources Spring 2013 Management Certificate (M) To receive the AMA Certificate in Management, you must complete 6 AMA Management specific courses: NEW! Communication Skills for Managers May 15 & 17 Fair, Square, and Legal: A Manager s Guide to Safe Hiring, Managing, and Firing Practices Jun 12 & 14 Performance Appraisals: Strategies for Success Jul 17 & 19 NEW! How to Build High-Performance Teams Aug 14 & 16 Delegating for Business Success Nov 13 & 15 A Manager s Guide to Human Behavior Spring 2013 Supervision Certificate (S) To receive the AMA Certificate in Supervision, you must complete 6 AMA Supervision specific courses: NEW! Performance Management Apr 17 & 19 Performance Appraisals: Strategies for Success Jul 17 & 19 NEW! How to Build High-Performance Teams Aug 14 & 16 NEW! Making Teams Work Sep 18 & 20 Delegating for Business Success Nov 13 & 15 First-Line Supervision Spring /

11 Continuing Professional Education The Parkland College Leadership Series consists of 14 unique courses designed to enhance and develop the skills of extraordinary leadership. Participants must complete a minimum of 45 hours consisting of 4 required courses AND 7 of 10 optional courses in order to qualify for the certificate. * Denotes required course Leadership Certificate Series Receive a FREE $125 class after completing 10 of 14 Leadership Certificate Series classes! Coaching: Developing Others* Individual contributors face regular challenges in performing their work, and a supervisor s job is to help them work through these challenges. Sometimes the best help a coach can give is to assure employees they have the ability to make decisions and solve problems on their own. Learn how coaching can benefit those being developed, the manager, and the overall organization. Learn how to recognize the challenges faced in developing others; demonstrate a variety of listening and asking techniques to help others feel confident making decisions; and conductfocused development conversations that result in professional development and growth. Mon Mar pm WBT Z Deadline: Mar 5 Fee: $125 (book included) Thu Mar 15 8am noon WBT Z Deadline: Mar 8 Fee: $125 (book included) NEW Get Control of and Information Management Overwhelmed by and lost information or files? Discover how to get more done; increase productivity by eliminating unnecessary ; organize your inbox; create effective messages; discover time-saving tips; improve etiquette; reduce legal liability; choose the best communication tool; organize information; find and locate information quickly; make better decisions with the right information; and create an ordered, stress-free folder structure. Materials include workbooks, desktop reference tools, calculator, and a copy of the best selling book The Hamster Revolution: How to Manage Before it Manages You, with foreword by the legendary Ken Blanchard. Mon Mar 26 8am-noon WBT Z Deadline: Mar 19 Fee: $175 (book included) Thu Mar 29 8am noon WBT Z Deadline: Mar 22 Fee: $175 (book included) Providing Constructive Feedback To know how well they are doing, employees need regular feedback from their manager. Providing constructive feedback not only helps solve problems, but also can work to prevent potential problems from growing to the point at which they have a negative impact on others and the organization. Discuss how to provide constructive feedback in a way that builds openness and mutual respect, and promotes problem solving and learning. Participants will complete a variety of activities that explore the key actions for providing constructive feedback, techniques for encouraging involvement and handling challenging responses, planning a feedback conversation, and providing constructive feedback. Thu Apr 26 8am noon WBT Z Deadline: Apr 19 Fee: $125 (book included) Thu Apr pm WBT Z Deadline: Apr 19 Fee: $125 (book included) Communication Excellence: Managing Performance with DiSC In Communicating for Superior Teamwork you gained a new understanding for why we act the way and say the things we do after all, it is who we are! Using the DiSC model to evaluate our team members can be useful, but what do we do once we know their preferred communication style? Using the New Everything DiSC Management Profile, you will explore the differences between an individual s primary communication style and his or her preferred leadership style. Delving deeper into the dynamics of teams, Communication Excellence provides actionable insights into conflict resolution, team building, leadership, and coaching. Paid registrants will be issued an access code in order to complete an online assessment. The assessment must be completed by May 17. Thu May 24 8am noon WBT Z Deadline: May 10 Fee: $175 (book included) Thu May pm WBT Z Deadline: May 10 Fee: $175 (book included) Meet the Instructor A successful business owner, corporate trainer, and former military officer, Steven Welland s experience as a trainer has brought high demand for his presentation and consulting services. His unique training experiences have provided a strong resource for many clients including Ameren, Archer Daniels Midland, Carle Foundation Hospital, Caterpillar, Christie Clinic, Kraft Foods, Tate & Lyle North America, and Thyssen- Krupp. Steven has been a corporate instructor for Parkland for over 10 years. He is a Trainer Select member for VisionPoint, as well as a Certified Master Trainer for AchieveGlobal. Steven provides experienced training in Leadership, Customer Service, Sales, Quality, Personal Finance, and Team Development /

12 Continuing Professional Education CPR for Healthcare Providers Now offering two options for completing the American Heart Association (AHA) Basic Life Support (BLS) for Healthcare Provider (HCP) certification. Option 1: Online and Hands-on Skills Session and Test Complete BLS for Healthcare Providers Online part 1 at and print your certificate of completion. Fee: $22 (to be paid online). Register for one of the sessions below to complete a hands-on skills session (Part 2) and then a skills test (Part 3) with an American Heart Association instructor. Upon successful completion of Parts 2 and 3, you will be issued an American Heart Association BLS Healthcare Provider Course Completion Card. Wed Apr 11 Deadline: Apr 4 WBT Z 5:30 6pm WBT Z 6 6:30pm WBT Z 6:30 7pm WBT Z 7 7:30pm Tue May 8 Deadline: May 1 WBT Z 3:30 4pm WBT Z 4 4:30pm WBT Z 4:30 5pm WBT Z 5 5:30pm Fee: $30 Location: HP-H102/H105 Option 2: Instructor-led and Hands-on Skills Session and Test Complete a four-hour traditional instructor-led class, hands-on skills session, and skills test with an American Heart Association instructor. Upon successful completion, you will be issued an American Heart Association BLS Healthcare Provider Course Completion Card. Sat Apr 14 Deadline: Apr 6 WBT Z 8am noon WBT Z 1 5pm Sat May 12 Deadline: May 4 WBT Z 8am noon WBT Z 1 5pm Fee: $60 Location: HP-H106 Massage Therapy Essential Oils for Emotional Health Join Sara Holmes in a discovery of how essential oils and aromatherapy affect well-being. Explore the mind/body connection in health and wellness along with traditional and complementary therapies for emotional health such as anxiety, stress, lack of mental focus, depression, grief, and anger. Enrollment is open to all. This course may be applied towards fulfilling the State of Illinois requirement for Licensed Massage Therapists to complete 24 hours of continuing education every two years. NCBTMB Continuing Education credits also available. Sat Apr 28 9am 5pm HCS Z Deadline: Apr 20 Fee: $155 PNMT for the Arm and Hand This intensive session examines hand and arm issues including repetitive strain injuiries (RSI) and other problems seen in everyday clinical practice. This is a complex area, but who better to treat it than people who use their hands as the tools for healing? Doug Nelson will take you to the next level of effectiveness with RSI problems. You will assess specific muscles for individual involvement and treat each appropriately. Participants are required to bring their own massage table. Thu Mar 15 8am 5pm MSG Z Deadline: Mar 8 Fee: $170 ($195 after Mar 8) Vocational skills courses are designed to provide training for upgrading employee skills, continuing education, pre-licensing, and certifications. Vocational skills credit is awarded for courses numbered , and such credits do not apply toward baccalaureate or career-oriented programs. Courses numbered and certain remedial courses cannot be used to qualify for financial aid. For further clarification, contact the Office of Financial Aid and Veteran Services, 217/ Dental Hygiene Local Anesthesia for the Dental Hygienist (Hybrid) Discover the essential skills and knowledge for safe and effective administration of local anesthesia in dental hygiene practice. Discuss the integration of anatomy, physiology, and pharmacology as they relate to the administration of local anesthesia. Clinical sessions with Liz Jinks are included to develop competency and confidence in the techniques of administering local anesthesia. The online instruction must be completed prior to the lab session. Prerequisites: Illinois Dental Hygiene Licensure and current CPR certification. ONLINE: Mar 19 May 6 LAB: Mon/Thu May 7 & 10 8am 5pm HCS HZ Deadline: Mar 12 Fee: $655 (book additional) Location: PC-L157 Nitrous Oxide Sedation for the Dental Hygienist and Dental Assistant (Hybrid) Registered dental hygienists and experienced dental assistants will receive a comprehensive introduction to conscious sedation with the opportunity to practice the administration and monitoring of nitrous oxide in the clinical session with Kim Pankau. Topics include areas of anatomy, physiology, pharmacology, and dental emergencies. Lectures consist of 10 units of online study and submission of answers following each unit, which must be completed prior to the lab session. Prerequisites: Illinois Dental Hygiene Licensure or 1,000 hours of assisting experience, and current CPR certification. ONLINE: Apr 10 May 3 LAB: Fri, May 4 1 5pm HCS HZ Deadline: Apr 3 Fee: $365 (book additional) Location: PC-L /

13 How to Register Register Today! Four Ways to Register 1. Online a. CONTINUING STUDENTS Logon to my.parkland.edu. 1. In WebAdvisor, select Registration 2. Select Search/Register for Sections 3. Select Term from drop down = Continuing Education Select Subject (examples: MGT = Management, CIS = Computer Applications, WBT=Business Training) and click submit 5. Select the course and section you wish, scroll down and select submit 6. Select action (Register or Remove from list), scroll down and select submit 7. Review your registration and select OK b. NEW STUDENTS You must complete the application process before enrolling in a class. Go to click on Future students and click Apply now. Once your application is submitted, it will be processed by the Admissions office in 1 2 business days. c. ed2go Online Career Training Go to 2. In Person Business Training & Community Education 1315 N. Mattis, Champaign Mon Fri, 8am 5pm 3. By Mail If you wish to register by mail, please complete the Registration form on page 12 and mail with payment to: Parkland College Business Training 1315 N. Mattis Ave. Champaign, IL By Fax Fax the completed form to Parkland College Business Training 217/ Registrations will be processed in the order they are received. Location All courses will be held at 1315 N. Mattis Ave., Champaign, unless otherwise noted. Disability Statement If you believe you have a disability for which you may need an accommodation (e.g. use of assistive technology or other classroom assistance), please contact the Office of Disability Services, Parkland College room X148, 217/ or ods@parkland.edu. Payment Deadlines Payment must be received by the registration deadline. All previously billed but unpaid charges on student accounts will be assessed a monthly service charge of 1 percent. By Credit Card Payment may be made by Visa, MasterCard, Discover, or American Express. Credit card payment may be made online at my.parkland.edu. 1. From Main Menu select Student Financial Information 2. Select Pay on My Account 3. If you are registered, complete Payment Amount, select Payment Type, select submit and it will walk you through the steps to complete your credit card information. By Agency, Organization, or Company Fees paid by your company, the Department of Rehabilitation, or some other grant must be authorized on your account In the Business Office by the registration deadline of your workshop/course. For more information, call 217/ Refunds Refunds are processed by the Business Office, 217/ You will be responsible for payment of fees associated with these workshops/courses unless you officially drop BEFORE the first day of the workshop/course. If the college cancels a course, your drop from the course and your refund of all fees are processed automatically. Returned Check Charge If a check is returned to Parkland by the bank for any reason, a $15 service charge applies. If collection on a returned check must be made by a collection agency, there are additional collection agency fees. In some instances, a returned check may result in cancellation of your registration. Satisfaction Guarantee If you are not completely satisfied with the workshop/course, please call Parkland Business Training at 217/ within 30 days. Corporate Clients Let Parkland Business Training customize credit or noncredit courses at your location or ours at times to best fit your needs. Joe Streit: 217/ jstreit@parkland.edu Triss Henderson: 217/ thenderson@parkland.edu Parkland College ensures equal educational opportunities are offered to all students regardless of race, color, national origin, gender, gender expression, disability, sexual orientation, veteran/vietnam veteran era, age, or religion, and is Section 504/ADA compliant. For additional information or accommodations, call 217/ /

14 Register Today! PLEASE REGISTER ME FOR: 1. Course number Fee Course title 2. Course number Fee Course title 3. Course number Fee Course title TOTAL $ Registration Spring 2012 PERSONAL INFORMATION Name (last) (first) (initial) Address (street) Social Security number (city/state/zip) address Home phone Work phone Birthdate Amount of check enclosed (payable to Parkland College) $ Amount charged to credit card $ Exp. date 3-digit code on Card Number: Visa Discover MasterCard back of credit card VOLUNTARY INFORMATION (for state reporting purposes only) GENDER: Male Female ETHNIC/RACIAL DESCRIPTION: Asian or Pacific Islander American Indian or Alaskan Native Black, Non-Hispanic Hispanic White, Non-Hispanic Nonresident Alien Other/Unknown HIGHEST DEGREE EARNED: GED High school diploma Certificate Associate s degree Bachelor s degree Master s degree First professional degree Doctoral degree Other None Mail or deliver completed and signed form with payment to: Business Training Parkland College on Mattis 1315 North Mattis Ave. Champaign, IL FAX: 217/ businesstraining@parkland.edu RESIDENCY INFORMATION A resident of Parkland College District 505 is one who has established a permanent dwelling place (domicile) in the district for reasons other than educational purposes and shows evidence of continuing intent to remain in the district. Residency must be established a minimum of 30 days prior to registering for, or the beginning of the term in which the student wishes to enroll. Students under the age of 21 whose parents live outside District 505 may not claim residency unless they can provide proof they are financially independent of their parents, and they may not be claimed as dependents for income tax purposes or on any type of insurance. I reside within the Parkland College district and am financially dependent upon my parents (or legal guardians), who are permanent residents of Parkland s district. (If you check this statement, disregard remaining statements.) My permanent residence is outside the Parkland district. I am a resident of: (city) (state) My permanent and only place of residence is within the Parkland College district. I am independent of parental control and support; I am not claimed as a dependent for income tax, family insurance, or financial aid purposes by anyone other than myself or my spouse. (An affidavit will be required for students who move from outside the district.) I established my permanent residence within Parkland s district on: (month) (year) My voter registration, automobile registration, and driver s license all verify that my residence is within Parkland s district. City/State Where Issued Date Issued Voter Registration Driver s License I certify that the above statements are correct and complete. SIGNATURE DATE /

15 Safe food handling needs expert training! Become certified in Illinois for commercial/organizational food handling through Food Service Sanitation Certification classes from Parkland Business Training. Training prepares you for the ServSafe Food Safety Certification Exam. See page 6 for details or contact us at 217/ or businesstraining@parkland.edu. About the Instructor A registered ServSafe food safety instructor, Carolyn Daniel has over 15 years of experience teaching this course. Topics include food safety, preparation, and serving; time temperature control; personal hygiene; cleaning and sanitizing; food-borne illness; government regulations; and more. Introduction to Home Inspection Parkland Has Your Tools for Business Success Detect poor workmanship, weather damage, age-related nonperformance, deferred maintenance, and more as a full or parttime home inspector, through this state-approved course led by professionals from the Bellman Group. Videos, online testing, reading, and live inspection opportunities prepare you for the Illinois Home Inspection Licensing Exam and a new career! See page 7 for more details! To register or for more information: 217/ or businesstraining@parkland.edu 1315 N. Mattis Ave., Champaign

16 Non-Profit Org. U.S. POSTAGE PAID Champaign, Illinois Permit No. 268 New class! PNMT for the Arm and Hand Repetitive strain injuries (RSI) can cause problems in everyday life and work. Doug Nelson s one-day intensive Precision Neuromuscular Therapy (PNMT) workshop will give massage therapists the training to assess and treat specific muscles for hand and arm issues.