HOW TO ACCESS THE TOLL COLLECT SERVICE PARTNER PORTAL

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1 GB Guide HOW TO ACCESS THE TOLL COLLECT SERVICE PARTNER PORTAL Contents 1. Requirements 2. Setting up a web account 3. Logging in 4. Using the service partner portal 5. Sub accounts 5.1Setting up a sub account 5.2 Editing a sub account 5.3 Removing a sub account 1

2 1. Requirements Your company is a service partner of Toll Collect GmbH. You need a web account. To activate your account you will need activation codes which you will receive from us in two separate letters. 2. Setting up a web account ❶ ❷ 2

3 Enter your address here. All s from the service partner portal will be sent to this address. ❸ ❹ ❺ An will now be sent to the address you entered. ❻ Follow the link in the . Now enter the two activation codes you received in two separate letters from Toll Collect. ❼ ❽ ❾ 3

4 ❿ a b c d e ⓫ a Login name: freely selectable login name; login names that have already been used may not be reused. The login name must be at least 6 characters long and only consists of lower-case letters and numbers. b Password: freely selectable password; it must have at least 8 characters and consist of 3 of the 4 types of characters (upper case, lower case, numbers, special characters). c Repeat password: re-enter the chosen password. d Language: select the language in which the service partner portal should appear. e Enter security code: the code displayed must be entered. 4

5 ⓬ Your web account is now set up and you can log in with your chosen access data (login name and password). ⓭ A confirmation will be sent to your stored address. The will contain your chosen login name. 3. Logging in ❶ 5

6 ❷ ❸ ❹ You are now taken directly to the service partner portal, recognisable by a blue bar at the top of the browser window. a b c a Service partner number b Login name c Service partner portal <> alternate between the public and personal area of the website. 6

7 4. Using the service partner portal c a d b a User ID search b Web shop link c Familiar sections from the prior service partner portal d My data: two new sections. Contract info: your company data can be found here. Account data: Here you can manage your access data and create or delete sub accounts. 7

8 5. Sub accounts Only one web account (see section 2) can be set up per service partner. This is the master account. If you would like to grant additional employees access to the service partner portal, you can create up to ten sub accounts. In addition, you can choose whether the sub accounts can see the Contract info page. 5.1 Setting up a sub account ❶ ❷ ❸ 8

9 ❹ a ❺ ❻ a Sub account name: freely selectable name to differentiate the sub accounts from each other. The name may consist only of lower-case letters and numbers (no upper-case letters, no spaces). (This is not the login name for the sub account; this is assigned later on by the sub account owner himself.) 9

10 ❼ a ❽ a Granting permissions for the sub account: Choose whether the sub account owner can see the Contract info section. ❾ Your sub account has now been successfully applied for. The sub account must be activated within 4 weeks by the sub account owner himself. ❿ The sub account owner will receive an to activate the sub account. 10

11 ⓫ After clicking on the link in the , the sub account owner chooses individual access data. In doing this, the sub account is activated. a b c d e ⓬ a Login name: freely selectable login name; login names that have already been used may not be reused. The login name must be at least 6 characters long and only consists of lower-case letters and numbers. b Password: freely selectable password; it must have at least 8 characters and consist of 3 of the 4 types of characters (upper case, lower case, numbers, special characters). c Repeat password: re-enter the chosen password. d Language: select the language in which the service partner portal should appear. e Enter security code: the code displayed must be entered. 11

12 5.2 Editing a sub account You can change the permissions for a sub account: ❷ ❸ ❶ ❹ a ❺ a Granting permissions for the sub account: Choose whether the sub account owner can see the Contract info section. 12

13 5.3 Removing a sub account As the owner of a master account, you can remove individual sub accounts. This option is not available to owners of a sub account. ❷ ❸ ❶ ❹ ❺ ❻ The sub account owner will be automatically informed of the account removal by . 13

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