International Calling Instructions

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1 International Calling Instructions Instructions to Callers NOTE: Countries listed in RED are direct dial numbers in local language and the following steps do not apply just dial direct using the listed number. STEP 1: Obtain your local country toll-free access code from the AT&T web site at or from the list at the bottom of this note. STEP 2: Make sure you have an outside line (if using a public phone, make sure it can be used to make international calls). STEP 3: Enter the AT&T Direct Access Number for the country you re calling from. STEP 4: When you hear the English-language voice prompt or series of tone prompts, enter the toll-free AlertLine number ( ). STEP 5: The call will be connected to AlertLine. If you do not speak English, or prefer to have an interpreter assist you in speaking with the AlertLine Specialist, immediately inform the AlertLine Specialist which language you speak. The Specialist will then begin conferencing in an interpreter. As this happens, you will hear music, please remain on the line. You will then hear a recorded message in your language to confirm that an interpreter will come on line shortly. An interpreter will then join your conversation to assist you and the Specialist in completing the call.

2 International Toll-free Access Codes Country (where calling from) Toll-free Access Number Alternate number Albania American Samoa Angola 0199 Anguilla Antigua Argentina Armenia Aruba Australia Austria The Bahamas Bahrain Bangladesh Barbados Belarus 8^ ^ Indicates second dial tone Belgium Belize 811 to place calls from phones and pay phones Republic of Benin 102 Bermuda Bolivia Bonaire Bosnia Brasil direct British Virgin Islands Brunei Bulgaria Cambodia to place calls from hotels Canada direct The Cape Verde Islands The Cayman Islands Chile direct China to place calls from northern China, the Beijing region Colombia direct The Cook Islands Costa Rica Croatia Cuba 935 to place calls from Guantanamo Bay Curacao Cyprus The Czech Republic Denmark Diego Garcia to place calls from southern and central China, the Shanghai and Guangzhou regions

3 Dominica The Dominican Republic Ecuador Egypt to place calls from Cairo El Salvador Estonia The Fiji Islands Finland France direct The French Antilles French Guiana Gabon Republic 00^-001 Gambia Georgia 8^0288 Germany direct Ghana 0191 Gibraltar 8800 Greece Grenada Guadeloupe Guam Guatemala for calling from outside of Guatemala City to place calls outside of Cairo for calling from Guatemala City Guyana 159 Haiti 183 Honduras Hong Kong Hungary Iceland India Indonesia Ireland direct Israel Italy direct Ivory Coast Jamaica Japan to place calls using KDD Jordan Kazakhstan 8^ Republic of Korea to place calls using Korea Telecom Latvia to place calls using IDC to place calls using JT to place calls using ONSE to place calls using Dacom

4 Lebanon to place calls within Beirut Liechtenstein Lithuania 8^ Luxembourg Macau Republic of Macedonia Malaysia Malta The Marshall Islands Martinique Mauritius Mexico direct Micronesia 288 Monaco Montserrat Morocco Nepal The Netherlands direct The Netherlands Antilles New Zealand Nicaragua 174 Nigeria Norway Pakistan Palau Panama Papua New Guinea Paraguay to place calls from Asuncion City Peru direct The Philippines Poland Portugal Puerto Rico direct Qatar Reunion Island Romania Russia to place calls from within Moscow Saba Saipan San Marino Saudi Arabia Senegal to place calls outside of Beirut to place calls from within St. Petersburg

5 Sierra Leone 1100 Singapore Slovakia The Solomon Islands 0811 South Africa Spain Sri Lanka St. Barthelemy St. Eustatias St. Kitts and Nevis St. Lucia St. Maarten St. Martin St. Pierre and Miquelon St. Vincent and the Grenadines Sudan Suriname 156 Sweden Switzerland Syria Taiwan Thailand Trinidad and Tobago Turkey Turks and Caicos Islands Uganda Ukraine 8^ United Arab Emirates For placing calls from U.S. Military bases United Kingdom direct United States XRX-0001 direct Uruguay Uzbekistan 8^ to place calls from Tashkent Venezuela direct Arab Republic of Yemen Zambia Zimbabwe ^ denotes second dial tone

Dial 00-800-0010, when prompted to enter calling number, enter 800-544-6666 American Samoa 1-800-544-6666 Number can be dialed directly Angola 0199

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