Lean Six Sigma Public Training Courses (Open enrolment)

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1 Lean Six Sigma Public Training Courses (Open enrolment) Black Belt Training Course Overview and Syllabus For further information, including course dates and costs, contact us at: Web: Tel: +44 (0)

2 Lean Six Sigma Black Belt Training Course Overview This Lean Six Sigma Black Belt training is a highly practical 3 week course that will provide attendees with a solid understanding of Lean Six Sigma tools and techniques. Attendees will be invited to bring along their own projects and data, in order that these can be developed and utilised as case studies during the training. QSBs best selling Six Sigma and Minitab pocket guide has received widespread acclaim for explaining Lean Six Sigma in a down to earth and clearly structured format. Our Public Lean Six Sigma courses follow a similar approach, and deliver a clear understanding without complex mathematical formulae or excessive Six Sigma jargon. Who should attend? This workshop is suitable for Green Belts who wish to develop their skills to Black Belt level and for delegates who are new to Lean Six Sigma. Participants do not require any previous knowledge of Lean Six Sigma or improvement techniques. Course Duration and Fees 15 days, delivered in 3 non-consecutive weeks. 4, / delegate. All bookings are subject to QSBs Public Training Terms and Conditions, available at Materials and equipment provided: Each delegate will receive: Full set of training manuals (containing slides and handouts) QSBs best selling Six Sigma and Minitab pocket guide An individual licence for QSBs Six Sigma Tool Finder software. Each delegate must provide: Laptop computer, with Excel and Powerpoint. Minitab software pre-installed on laptop

3 Black Belt Syllabus Introduction to Six Sigma DMAIC - A logical approach to problem solving DEFINE - Overview Problem Statements Goal Statements Costs of Poor Quality (COPQ) Voice of the Customer (VOC), Kano Analysis Critical to Quality (CTQ) Trees SIPOC High Level Process Mapping Project Structure and Project Plan Stakeholder Analysis Project Working Files Project Charter Define Checklist and Review Questions MEASURE - Overview Key Performance Indicators and KPI Trees Lean Measures Statistics for process Position / Spread Operational Definitions Data Worlds - Overview Continuous/Count/Attribute Data Worlds Data Collection Methods Data Collection Plans & Sampling Minimum Sample Sizes Sampling Frequency Contextual Data the 4th Data World Measurement System Analysis Intro - Bias and Precision - Measurement System Resolution - Gauge Repeatability & Reproducibility (GR&R) - Continuous GR&R - Attribute GR&R - MSA Drilldown Black Belt Syllabus continued next page

4 Continued Distribution shapes and the Normal distribution 1st Pass Analysis Process Stability and Short/Long Term Variation Process Capability Introduction & Routemap - Capability Analysis Normal data - Capability Analysis Non-normal data - Cp and Cpk measures - PPM and DPMO measures - Calculating % Defective - Sigma Levels - Sigma Shift Measure Checklist and Review Questions ANALYSE - Overview The Process Door Routemap - Process Mapping - Value Stream Mapping & Time Value Maps - The Seven Wastes - Brainstorming and 5 Whys - Fishbone (Cause and Effect) Diagrams - Affinity Diagrams - Measles Charts - Failure Mode and Effects Analysis (FMEA) The Data Door - Routemap - Minitab s Display Descriptive Statistics - Histograms - Dot Plots - Minitab s Graphical Summary - Probability Plots - Time Series Plots - Run Charts - Pareto Charts - Data Stratification - Box Plots - Individual Value Plots - 100% Stacked Bar Charts - Scatter Plots - Matrix Plots Black Belt Syllabus continued next page

5 Continued Statistical Significance Confidence Intervals for Averages and Proportions Hypothesis Testing Overview - Hypothesis Tests for Average/Median Routemap 2 Sample t-test 1 Sample t-test Paired t-test One Way ANOVA Kruskal-Wallis test Mood s Median test - Hypothesis Tests for Variation Minitab s Test for Equal Variance - Hypothesis Tests for Proportions Routemap 1 Proportion test 2 Proportion test Chi Square test - Normality Test (Anderson Darling) - Individual Distribution Identification Correlation and Regression Overview - Pearson Coefficient - Simple Regression - Minitab s Fitted Line Plot - Multiple Regression - Binary Logistic Regression Design of Experiments (DOE) - Overview - 2-Level Full Factorial Designs - Optimising Designed Experiments - Minitab s Design of Experiments Analyse Checklist and Review Questions Black Belt Syllabus continued next page

6 Continued IMPROVE - Overview Negative Brainstorming and Assumption Busting Error Proofing and Benchmarking Chain Letters and Billboards SCAMPER Assessment Criteria Paired Comparisons Prioritisation Matrix Pugh Matrix Solution Screening and Pilot Studies Improve Checklist and Review Questions CONTROL - Overview Statistical Process Control (SPC) - Overview - SPC Routemap I-MR Charts X Bar - R Charts U Charts P Charts Control Plans Standardised Processes Project Reports and Action Logs Control Checklist and Review Questions CASE STUDIES QSB Consulting Black Belt training concludes with 3 detailed case studies based upon real life data, in which teams of delegates work together to analyse data, clarify their findings and present them back to the group. These case studies bring the course material to life within the training environment and provide the skills for delegates to deliver real life analysis results within a practical business environment. Attendees will be invited to bring along their own data files in order that these can be incorporated into the training, since real data provides far more learning experiences than preprepared training data.

Lean Six Sigma Public Training Courses (Open enrolment)

Lean Six Sigma Public Training Courses (Open enrolment) Lean Six Sigma Public Training Courses (Open enrolment) Green Belt Training Course Overview and Syllabus For further information, including course dates and costs, contact us at: Web: www.qsbc.co.uk E-mail:

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