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1 the company main references p. 1 p. 11 Consultancy and Training Registered office: S. Croce 2257/a, Venice (VE) Headquarter: via Cairoli 140, Dolo (VE) P: F: E: info@kairos-consulting.com E: specialprojects@kairos-consulting.com W: the special and international projects europeanisation p. 3 the network further p. 14 p. 6 p. 15.

2 the company Rooted in the north-east of Italy, Kairos S.p.A. aims at supporting the development of the area, highlighting the interconnections between economic growth, social welfare and environmental protection. over 20 years of experience more than 40 professionals over350 customers 1 Starting from 1990 the company provides support to manufacturing firms and service providers, public administration, public utilities and third sector organizations. With a specific expertise in management consulting and training, Kairos S.p.A. offers a wide range of delivered directly or through its network of partners. Moreover, Kairos is certified in compliance with UNI EN ISO 9001:2008.

3 the company Thanks to the adoption of a multidisciplinary approach, Kairos S.p.A. operates by its customers creating the most favorable conditions for organisational improvement and development. This integrated approach is the result of the extensive experience acquired over years of working alongside and within public and private organizations. This results in a deep understanding of the local contexts and thus of the complexity of the relationships between the various actors and the potential that these networks might express. network a of excellences for an integrated offer 2 Kairos S.p.A. constantly researches partnerships and collaborations at national and international levels. This cooperation opportunities boosts mutual learning processes.

4 the special and international projects The European integration process consolidates new scenarios. To participate actively in the growing networks that are binding the European territories is becoming every day more important. Be leaders in a changing Europe, every day more interdependent, brings great competitive advantages. open to the complexity to grasp the opportunity at European level That is why, Kairos S.p.A. has decided to operate as an Europeisation agency, helping public and private organizations to open to the complexity and the opportunities accessible at continental level. 3 Since 2003, a Special Project Department of Kairos S.p.A. has been established in order to enhance the organizational commitment to EU funded projects.

5 the special and international projects Years of experience in designing, managing and administrating international projects supported by EU funds. Kairos S.p.A. provides its own specific expertise, its national and international networks, its experience in the field of territorial animation, strategic consulting and management of complex projects through a structured and diversified array of that covers all the necessary functions for the design, the realization and the closure of a project. specific skills for each project component 4

6 the special and international projects Over the years the team has developed and tested a set of tools that makes up a complete kit that complies with the requirements of the Project Cycle Management. project every preserves a wealth of ideas knowledge and networks 5 The daily practice strenghtens the deep understanding of the methods and the most effective techniques for the development of high quality projects and for assuring a sound management during the implementation phase.

7 europeanisation 6 Fund Raising Research, analysis and synthesis of funding opportunities provided by regional, national, European and international donors. Development and maintenance of relations with the authorities managing grants to local, national and international level. Project Design Creating a strategic plan for projects development. Collection and analysis of organizational assets of the performing organization. Conducting focus groups with local stakeholders to exchange ideas and information. Designing project ideas through methods and techniques of project cycle management body of knowledge and through participatory planning methodologies. Support in the recruitment and management of the project partnerships. Employment of the Logical Framework Matrix and SWOT analysis charts for the logical development of project ideas. Writing concept notes and application forms for the participation in calls for proposals at local, national or international levels. Realization of the financial plan of the project and fulfillment of the necessary budget forms to complete the project proposal. Assistance in the compilation and preparation of the required administrative documentation.

8 europeanisation Project Coordination Creating a strategic plan for projects development. Collection and analysis of organizational assets of the performing organization. Conducting focus groups with local stakeholders to exchange ideas and information. Designing project ideas through methods and techniques of project cycle management body of knowledge and through participatory planning methodologies. Support in the recruitment and management of the project partnerships. Employment of the Logical Framework Matrix and SWOT analysis charts for the logical development of project ideas. Writing concept notes and application forms for the participation in calls for proposals at local, national or international levels. Realization of the financial plan of the project and fulfillment of the necessary budget forms to complete the project proposal. Assistance in the compilation and preparation of the required administrative documentation.. 7

9 europeanisation Project Administration Analysis of the manuals adopted by the Programmes Managing Authorities. Study of administrative practices and procedures of the performing organization and their integration with the rules that regulates the execution of the project. Creation of ad hoc forms for the proper administration of the project. Definition of administrative processes, in line with the procedures in force in the performing organization, for a more effective and simple project management. Technical assistance in the conduct of public procurement processes. Assistance in the collection and storage of the necessary documentation for a sound accounting system. 8 Monitoring and Evaluation Provision of tools for gathering information from partners, beneficiaries and other stakeholders. Collection and processing of monitoring data collected and production of analytics and appropriate reporting. Verification and validation of quality features of the products and deliverables produced by the partnership or by external suppliers.

10 europeanisation Dissemination and knowledge management Realization of multi target Communication Plans for maximizing the contribution of each media to the dissemination of project results. Organization of promotional events and seminars, even international, developed through participatory methods and techniques that facilitate direct interaction between participants. Design, construction and maintenance of web-based portals in multiple languages structured with different levels of access, file repository area and web 2.0 areas for the interaction with beneficiaries. Designing and creating corporate identity in compliance with the requirements of communication and transparency policies regulating the grant. Design and implementation of multimedia communication for the dissemination of activities and results of the project and for the transfer of information to beneficiaries and project target groups. Creation and development of web communities through the use of participatory web and social networks. Organizing and conducting training courses and measurement of the learning outcomes and the satisfaction levels among participants. 9

11 europeanisation Project implementation Implementation of research activities at identifying the best available knowledge and provision of survey reports in Italian or English. Construction of models, identification and benchmarking of best practices, drawing up recommendations for their transfer. Organising and conducting multi-stakeholder round tables, focus groups, open workshops for the exchange of experience and knowledge, joint planning and the development of common guidelines. Design and management of experimental interventions, impact assessment, validation of the results based on the quality features of the project, preparation of exploitation plans for the replication of pilot experiences. 10 Mainstreaming Analysis of systems of governance and policy instruments in use and identification of the channels and procedures for the integration of project results within the existing framework. Drafting of guidelines and recommendations for replication of the experience of the project and the capitalization of the achieved results.

12 main references ADB Multiplatform ( ) Interreg IVB South-East Europe Programme Technical management and monitoring of the project on behalf of Project Logistics Unit of the Veneto Region. Role: Subcontractor. T-Lab - Laboratorio delle Opportunità Turistiche delle Regioni Transfrontaliere di Slovenia ed Italia ( ) Interreg IVA Italia-Slovenia Consulting for project management within the project on behalf of the Foundation University Ca' Foscari. Role: Subcontractor. NEW DEAL - New employees development and Learning: technological methods and tools in favour of the professional development of new employees ( ) Lifelong Learning Programme Leonardo da Vinci Multilateral projects-development of Innovation Role: Partner. Age in Tandem ( ) Lifelong Learning Programme Leonardo da Vinci Multilateral projects-transfer of Innovation in France Role: Partner. 11 Towards 100% RES rural communities ( ) Intelligent Energy Europe 2011 Role: member of the RURENER Association which is partner of the project.

13 main references FORTH - from non-formal and informal learning to a flexible Training system for Healthcare workers ( ) Lifelong Learning Programme - Support for European cooperation in Education and Training (ECET) Role: Partner. IDECO Improving transparency for Department Coordinators in long term care facilities ( ) Lifelong Learning Programme Leonardo da Vinci Multilateral projects - Transfer of Innovation Role: Lead Partner. BESSY Blood Ethical good for Social Capital and Safety ( ) Interreg IVA IPA-Adriatic CBC Consulting for project management within the project on behalf of the Foundation University Ca' Foscari. Role: Subcontractor. To participate actively in the European Cycles of Labour, Social and Migration Policies (2011) Research commissioned by Veneto Lavoro aimed at strengthening the role of the authority in the implementation of European programmes. 12 IQEA Evolution: Improving Qualification for Elderly Assistants ( ) Lifelong Learning Programme Leonardo da Vinci Multilateral projects - Development of Innovation Role: Partner.

14 main references Q-Ageing: Quality Ageing in an Urban Environment ( ) Interreg IVB Central Europe Programme Realization of feasibility studies for pilot projects for the Province of Treviso. Role: Subcontractor. Student Company ( ) Lifelong Learning Programme Leonardo da Vinci Multilateral projects - Transfer of Innovation Monitoring and reporting of the project on behalf of the Province of Treviso. Role: Subcontractor. RURENER Network of small Rural communities for Energetic-neutrality ( ) Intelligent Energy Europe Programme Role: Partner. EUMOBILITY-NET Networking for the European workers mobility ( ) PROGRESS Programme VP/2007/014 Role: Partner. 13 IMMENSO - Imprenditorialità sociale, mercato e socialità d impresa ( ) Equal Programme Role: Partner.

15 the network Germany Enermatech GmbH Municipal Environmental Campaign U.A.N Lawaetz Foundation Institut Arbeit und Technik Sozial- und Seniorenwirtschaftszentrum United Kingdom RURALNET Futures Development Agency of Inverness Climate Energy Ltd Life Academy Community Energy Scotland NWRC France MACEO CLER Rurener Tandem Plus Network AILE BIO Intelligence Service Insup Formation Polond Małopolska Regional Agency for Energy Cooperation Fund Foundation REFA Poznan Denmark Danish Energy Agency Estonia Estonian Association of SME'S Slovakia CCIAA Italo-Slovacca Hungary BZAKA ELMA Kurtajl Austria Klimabündnis Österreich Lithuania Lithuanian Energy Institute AVM Czech Republic CITYPLAN Tempo Consluting Romania University of Bacau Elite Training CCI Bucarest Habilitas Vision System Slovenia Local Energy Agency Pomurje Sinergija development Agency Fabrika96 University of Ljubljana Josef Stefan Institute Slovenian Red Cross Slovenian Blood Transfusion Centre Slovenski E-Forum 14 Spain CREA Intercoop Instituto de Formacion Integral UGT Aragón Aragón Regional Government Association for the valorization of biomass Energy Agency of la Ribera Italy IFOA ERSAF Regione Veneto Regione Autonoma della Sardegna Regione Autonoma Friuli Venezia Giulia Fondazione Cà Foscari UPIPA VEGA - Parco Scientifico e Tecnologico Confindustria Veneto Siav Spa IRSRS Greece CRES Bulgaria European Center for Project Management Bulgarian Chamber of Commerce and Industry Enaip Nazionale Confservizi Lazio Tiforma AREA ARET Legambiente Exfor Anziani e Non Solo Fondazione Corazzin Consud

16 further Financial management Regulatory accounting Business control Subsidized loans Procurement Project financing for industrial development Consultancy and training Marketing and communication Benchmarking and competitive positioning Opinion mining and sentiment analysis Marketing and commercialplanning Development of the marketing function Use of participatory web for marketing 15 Management and Human Resources Development Active: vocational training Analysis of the role Organizational well-being and conflict management Organizational coaching Empowerment and organizational development Management training Preventing Burnout syndrome Assessment and staff recruitment Leadership Development Team building, team working and management of group dynamics

17 further Consultancy and training Business management Process analysis and business process reengineering Statistical process control Defining organizational structure Defining business plans Management of logistics flows Knowledge management Management and production planning Innovation brokerage Continuous Improvement Lean production organization Development of ICT systems TOC: Theory of Constraints 16 Lorenzo Quality, Environment and Safety Consulting for safety at the workplace Consultancy for ISO certification Advice for the Ethical Certification according to SA8000 Advice for the quality certification ISO 9001 Quality assurance and accreditation in social and social care Customer satisfaction Integration of Quality, Environment, Safety Brand Quality and Health: Mutual evaluation and participatory MBO: Management by Objectives Corporate Social Responsibility and social reporting Work-related stress Liguoro per Kairos S.p.A. Agosto 2012

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