MSS015007A Develop a business case for sustainability improvements

Transcription

1 sustainability imprvements sustainability imprvements Page 1

2 sustainability imprvements Abut the assessment guide...3 Aim f the guide... 3 What the guide des nt prvide... 4 Fcus f the guide... 4 What s in the assessment guide... 6 Assessment planning and design...7 Cntext: The scenari... 8 Evidence: What evidence will be available and suitable? Assessment activity: Wrk based prject Assessment activity: Questins Page 2

3 sustainability imprvements Abut the assessment guide Aim f the guide The Sustainability Skills assessment guide will assist Registered Training Organisatins (RTOs) t design and cntextualise their assessment activities and evidence requirements fr the unit f cmpetency sustainability imprvements. In particular the guide demnstrates hw: Assessment methds can be chsen t suit the learner, fr example, if a learner has existing skills and experience in the unit f cmpetency a prtfli f evidence is mre useful than direct bservatin. Assessment methds can be chsen t suit the industry cntext, fr example, where a wrk place has established sustainability plicies and prcedures direct bservatin and wrk place dcumentatin / recrds culd be used. Specific types f evidence can be identified that relate t the unit requirements and the industry cntext, fr example, if the cmpany has weekly prductin meetings minutes f these might prvide evidence f making recmmendatins. These decisins are used t design the assessment activities. Fr example a wrk place prject might be develped arund the aspects f the unit that can be applied and/r demnstrated in the wrkplace. Prtfli requirements might be designed arund evidence that can be fund, r generated, frm typical day t day activities. An interview r test might be designed arund aspects f the unit where knwledge needs t be tested because it is nt clearly demnstrated in the practical activities r t test an individual s knwledge in a team envirnment. The guide als prvides examples that shw hw: a cntextualised wrkplace prject can be develped that demnstrates relevant aspects f the unit questins can be identified t assist in the authenticatin f evidence and shw understanding f the applicatin f the cncepts f sustainability. The assessment guide uses a fictinal scenari as the basis fr demnstrating ne apprach t develping an assessment tl fr this unit f cmpetency. Nte that the guide shuld be read in cnjunctin with the unit f cmpetency (see training.gv.au). Page 3

4 sustainability imprvements What the guide des nt prvide The guide fcuses n selecting assessment methds and evidence and des nt prvide a cmplete r validated assessment instrument. It is fr guidance nly; there are thers ways that the unit culd be assessed and many ways that an assessment can be cntextualised. Nne f the prcesses r ideas in this guide is mandatry. It des nt cver everything that an RTO must address t deliver an assessment and meet cmpliance. Fr example the RTO will need t address: develpment f assessment instruments and dcumentatin validatin f assessment tls, prcesses and utcmes cnsulting with industry and develping a training and assessment strategy hw the assessment will be delivered, fr example, scheduling the activities, mnitring and prviding supprt t the learner, and engaging input frm enterprise managers full mapping f evidence t units f cmpetency. Each RTO will need t decide whether t fllw any f the prcesses demnstrated here. If s, the RTO will need t amend the evidence and ther details t reflect the characteristics f their learner/s and the cntext f their assessment. This shuld be based n their cnsultatins with industry and clients, and the ther infrmatin within their training and assessment strategy. Fcus f the guide MSS11 Sustainability Training Package Assessment Guidelines The Assessment Guidelines in MSS11 state that assessment shuld be cnducted in the wrkplace r in a in a wrk-like envirnment. Many f the units als require the measurement f envirnmental and ther indicatrs ver a perid f time and fr this reasn prject based assessment is als preferred. This unit f cmpetency states that Assessrs must be satisfied that the candidate can cmpetently and cnsistently apply the skills cvered in this unit f cmpetency in new and different situatins and cntexts. In additin the Sustainable Operatins qualificatins are designed fr wrkers experienced in their industry wh require an verlay f skills t imprve the sustainability f the business. Therefre the assessment guides fcus n assessment methds fr experienced wrkers and wrkplace assessment. Page 4

5 sustainability imprvements Cntextualising The guide fcuses n cntextualising assessment t the participants / learners and the wrkplace cntext. It demnstrates hw the cntext f the assessment can be analysed and used t select assessment methds and evidence t meet the requirements f the unit f cmpetency. Typically the cntext cmprises infrmatin abut: industry r enterprise systems, practices and dcumentatin characteristics f the learner/s mde f delivery f any training. The guide utlines ne apprach t planning and designing assessment activities and evidence that are cntextualised. There are many ways that an assessment can be designed t meet the cntext and the unit requirements. The apprach utlined in this guide is just ne way. If an RTO fllws this apprach they shuld amend the activities, evidence and ther details t reflect the characteristics f their learner/s and the cntext f their assessment. Cntextualising fr different sectrs is critical. The sustainability issues that are significant t ne industry sectr r prcess might nt be fund in anther. Fr example the casting and frging sectrs use large amunts f energy and prduce emissins such as dust and greenhuse gases (GHGs). Hwever, ne f the key sustainability issues in furniture manufacture may be surcing plantatin timber. Additinal infrmatin is available n the Skills fr Sustainability website at including infrmatin abut this unit f cmpetency and infrmatin abut sustainability issues in different sectrs. The website als has infrmatin abut cntextualizatin, understanding sustainability issues within different sectrs, designing an assessment, develping wrkplace prjects and using simulated wrkplace envirnments. Page 5

6 sustainability imprvements What s in the assessment guide This guide prvides: a scenari utlining the RTO, learner and enterprise cntext key pints drawn ut frm the scenari checklists t help link the cntext t the assessment methds and evidence: checklists relating t the cntext fr the assessment checklists relating t assessment methds, and methds f cllecting and submitting evidence an evidence planning table, linking the scenari cntext with evidence and the unit f cmpetency a wrk-based prject based n the scenari and unit f cmpetency and cntextualised using the identified evidence questins based n the scenari and unit f cmpetency and cntextualised using the identified evidence. Page 6

7 sustainability imprvements Assessment planning and design Planning every aspect f an assessment is a brad prcess that requires many steps and surces f infrmatin. Arguably it can start with industry cnsultatin and develping the training and assessment strategy; and cnclude with the assessment decisin and feedback t the learner. This guide fcuses n a small sectin f the prcess. It targets the steps f analysing the unit f cmpetency and the cntext f the assessment in rder t select apprpriate assessment activities and evidence cllectin. These steps are represented in the flw chart at Figure 1. Typically the cntext cmprises the industry r enterprise systems, practices and dcumentatin and characteristics f the learner/s and mde f delivery f any training. As an RTO yu will cllect much f this infrmatin frm yur industry cnsultatin and discussin with clients, and capture it in yur training and assessment strategy. In this guide the cntext is described in a scenari which includes a fictinal RTO, learner prfile and an industry sectr r enterprise cntext. It uses this infrmatin t identify suitable assessment methds and available evidence that are aligned t the unit f cmpetency. These are used t design the assessment activities linked t the unit requirements. Figure 1 Designing assessment activities Page 7

8 sustainability imprvements Cntext: The scenari The RTO Australian Management Systems is a private RTO specialising in management and leadership in manufacturing. The RTO delivers training and assessment in the classrm and n the jb. The RTO s pint f difference is that they wrk with businesses t ensure the training and assessment meets business needs by custmising the curses they deliver. Upana, the crdinatr fr management training, has a grup f 15 learners and has been cnsulting with Hvell Pipes, a cncrete pipe manufacturing business, t develp the learning and assessment strategy. This invlves chsing the units f cmpetency and develping the learning and assessment resurces. Upana has cnsulted with the business and determined that there is an increasing fcus n sustainability and that the team leaders will be required t develp business cases fr prpsed imprvements t the sustainability f the business. The learners are enrlled in BSB40807 Certificate IV in Frntline Management. The packaging rules fr this qualificatin allws the imprtatin f ne Diplma unit f cmpetency and Upana is ging t imprt sustainability imprvements as an elective. The learners The learners are all existing wrkers and are team leaders wh versee teams f wrkers t prduce the cncrete pipes. The team leaders are respnsible fr: prductin planning and quality supprting quality custmer service managing resurces cntrlling risks supprting peratinal perfrmance prviding team leadership supprting wrkplace cmmunicatins prviding mentring, training and assessment and implementing prjects. Page 8

9 sustainability imprvements The team leaders are required t develp the business cases fr prpsed sustainability prjects as part f their brader rle in having respnsibility fr managing resurces, cntrlling risks and implementing prjects. The enterprise cntext Hvell Pipes prduces steel reinfrced cncrete pipes and precast cncrete prducts such as culverts, railway sleepers, piles and stumps at eight sites arund Australia. It uses sphisticated batching and machine cntrlled equipment. Management has taken the mve twards sustainable practices very seriusly and all f the plicies and prcedures have been reviewed t supprt sustainable practices and meet the requirements f ISO Envirnmental management systems. The business has develped a sustainability strategy and mapped the sustainability issues acrss the whle supply chain frm the prductin f cncrete slurry thrugh t packaging and distributin f the prducts. The main sustainability issues identified by Hvell Pipes are in the areas f the impact f the carbn price n materials, electricity and fuel, water use, GHG emissins, dispsal f waste, wrker expsure t chemicals, dust and pllutants and the difficulty f making the transitin t high skill high technlgy wrkplaces fr existing, lwer skilled wrkers. The prpsals fr prjects t mitigate sustainability impacts have been develped and are t be cnsidered by senir management as part f the budget prcess. The prjects range frm reducing waste slurry by adjusting the sizes f the batches t match the number f mulds t be filled, t intrducing remte hand held mnitrs fr the drying kilns s the peratrs can d ther tasks while still mnitring the kilns. Key pints frm the scenari The industry sectr is cement and cncrete. The Team Leaders are taking part in a curse delivered by wrkshp and n the jb implementatin, s a wrkplace prject is feasible as a key assessment methd. The Team Leaders have detailed technical knwledge f all f the plicies and prcedures. The learners are enrlled in a frntline management curse and industry cnsultatin dne as part f the develpment f the training and assessment plan has determined that sustainability imprvement is a key strategic gal fr the business. The sustainability fcus is likely t be acrss all 3 pillars ecnmic, envirnmental and scial. Page 9

10 sustainability imprvements What des the scenari tell us abut the cntext fr the assessment? Classrm based Existing wrker in this field Nt currently emplyed in this field Off the jb learning On the jb implementatin RPL Simulated wrkplace envirnment Single unit f cmpetency Skill cluster Whle qualificatin Wrkplace based Which assessment methds are suitable? Direct bservatin, fr example; Practical demnstratin in the wrkplace Real wrk/real time activities in the wrkplace Wrk activities in a simulated wrkplace envirnment Structured activities, fr example; Activity sheets Presentatin t clleagues Scenari based prject Simulatin exercises such as hyptheticals and rle plays Wrk based case study Wrk based prject (and dcumentatin) Questining, fr example; Oral r written examinatins (may be applicable at higher AQF levels) Questinnaires Self assessment Verbal questining / discussin / interview Written questins Page 10

11 sustainability imprvements Prtflis f evidence, fr example; Authenticated prir achievements Cllectin f wrk samples cmpiled by the learner Evidence f training curses attended Histrical evidence Infrmatin abut life experience Jurnal r lg bk Phtgraphs r vide Prduct with supprting dcumentatin Verified wrkplace histry/cv Wrkplace dcumentatin / recrds Third party feedback, fr example; Interview with emplyer, supervisr, r peer Letter f supprt frm a wrk place Testimnials and reprts frm emplyers and supervisrs Third party reprt frm supervisr r technical expert Hw will evidence be cllected r submitted? Dcuments - electrnically / in persn / mail Data capture - vide / audi / ntes /smart pen by assessr / 3rd party / candidate Data submissin - web uplad / mail (USB drive / SD card / disc etc) Online real time - Skype, web cnference Online self paced - nline tests, interactive simulatin Evidence: What evidence will be available and suitable? The evidence planning table shws ne way f linking the cntext f the scenari with the unit f cmpetency. It examines the unit f cmpetency, the cntext and the selected assessment methd in rder t identify apprpriate assessment evidence. Based n the scenari, the learner and the cntext identified abve, the fllwing evidence culd be expected t be available as part f the assessment. Keep in mind that sme evidence might apply t several aspects f the unit r even several units. Page 11

12 sustainability imprvements Evidence planning table This table prvides an example f identifying evidence that is available in the wrkplace. The evidence listed here has been selected s that it cvers the required skills, required knwledge and critical aspects f assessment fr this unit, hwever, this has nt been shwn in the table. The table is nt intended as a frmat fr mapping t meet cmpliance requirements and each RTO needs t determine the type f mapping that may be required by its registering bdy. Element 1 Define the intended sustainability imprvement prject Perfrmance Criteria 1.1 Define the purpse f the prject 1.2 Determine the prject gals 1.3 Determine regulatry requirements 1.4 Determine stakehlders fr prject 1.5 Clarify the critical success factrs fr the prject 1.6 Quantify the current state Evidence Wrk-based prject (and dcumentatin) Prject plan fr a wrk-based prject t develp a business case fr a sustainability imprvement prject Wrkplace dcumentatin/recrds Evidence f keeping up t date with the current regulatry envirnment fr example, attendance at cnferences and wrkshps, use f blgs and examples f infrmatin cllected Business sustainability strategy with the gals relevant t the prpsed prject highlighted Verbal questining/discussin/ interview Interview with the assessr abut the regulatry requirements, stakehlders and link f this prject t ther cmpany gals 2 Quantify expected benefits frm the prject 2.1 Determine cst f any capital imprvements frm the prject 2.2 Determine prductin imprvements 2.3 Determine maintenance imprvements 2.4 Determine prduct life cycle imprvements 2.5 Determine regulatry health, safety and envirnment (HSE) imprvements 2.6 Estimate ttal benefit f prpsed prject Wrk-based prject (and dcumentatin) Spreadsheet f the estimated ttal benefits f the prject Wrkplace dcumentatin/recrds Evidence f cmmunicating with stakehlders t determine the expected benefits f the prject, fr example, ntes f meetings and s Verbal questining/discussin/ interview Interview with the assessr abut the assumptins made when estimating the ttal benefits and explring csts Page 12

13 sustainability imprvements Element 3 Determine csts required t implement prject Perfrmance Criteria 3.1 Estimate fixed capital csts required 3.2 Estimate persnnel csts required 3.3 Estimate financial csts required 3.4 Estimate time required fr prject and time-related csts 3.5 Estimate ttal csts f prject Evidence Wrk-based prject (and dcumentatin) Spreadsheet f the analysis f the prject and the estimated csts 4 Prepare a prpsal justifying prject 4.1 Determine ROI, sustainability and ther prject benefits 4.2 Determine csts if any f nt prceeding with the prject 4.3 Cmpare benefits t csts using apprpriate methds Wrk-based prject (and dcumentatin) Benefit /cst analysis f the prject t imprve sustainability, including evaluatins by qualified individuals (e.g. engineers) t examine the prject fr weaknesses, financial and nn-financial benefits, return n investment (ROI), and csts if nt prceeding with the prject Verbal questining/discussin/ interview Questining by the assessr and chief financial fficer abut the assumptins made when estimating the ttal benefits and explring csts Business case fr the prject t imprve sustainability Verbal questining/discussin/ interview Interview with the assessr abut the business case Assessment activity: Wrk based prject The wrk based prject defines a prject that the learner can d in the wrk place. This might be part f their nrmal activities r it culd be an additinal activity. In this example there is a clear relatinship between the unit f cmpetency and a wrk place activity t develp a business case. S, fr this unit, the utline f the prject can cme frm the unit itself. The details f the prject can be designed by bringing tgether the cntext with the evidence that is available in the wrk place (r that can be generated by the prject). The evidence that has been identified in the evidence planning table helps t define the prject. A wrk based prject fr Team Leaders at Hvell Pipes. The prject is t develp a business case fr a sustainability imprvement prject at Hvell Pipes. The business case is required t get the authrisatin t prceed, especially where the prject will require expenditure f resurces utside f the current budget. The purpse f the business case is t prvide the decisin makers with a cgent and valid argument fr prceeding with the prject (r nt). The business case will clearly define the prject, analyse and quantify the expected benefits and define the csts t implement the prject. Page 13

14 sustainability imprvements Learners will need t cmplete the fllwing: 1. Prepare a wrk plan fr hw they will develp the business case utlining: a descriptin f the verall business and the prpsed prject the sustainability gals fr the business wh the key stakehlders (e.g. regulatrs, Bard f Directrs, emplyees, sharehlders and the cmmunity) and hw they will cnsult with them what internal and external data surces they might need t use the gals f the prject in terms f the sustainability issues fr the business and hw the prject will mitigate the impact timeline fr develping the business case evaluatin criteria fr the success f the prject what the critical success factrs will be and key perfrmance indicatrs (KPIs). 2. Determine the regulatry requirements fr the prject if the prject plan is already develped and up t date it may include the regulatry requirements, r they may have t research them. 3. Analyse and quantify the current state. 4. Determine the ttal benefit f the imprvements including the sustainability gals, prductin, maintenance, prduct life cycle and health safety and the envirnment (HSE). 5. Estimate the ttal csts f the imprvements including fixed capital, prductin, persnnel, financial and time. 6. Determine the verall ROI. 7. Dcument a business case using the Hvell CapEx prpsal frm including; details f the prject the sustainability gals fr the business and hw the prject will relate t current and future states any recmmended alternatives ROI cst f nt prceeding with the prject benefit /cst analysis preliminary prject implementatin plan. Page 14

15 sustainability imprvements Assessment activity: Questins In this guide, questining is used t assess required knwledge and aspects f cmpetency which are difficult t assess in ther ways, fr example, testing the applicatin f the cncepts t the prject activities. The questins als help t authenticate the evidence. Based n the scenari, Upana will discuss these questins with the Team Leaders at pre-determined pints during the prject, as part f his delivery and assessment respnsibilities. Questins fr The Team Leaders at Hvell Pipes What envirnmental regulatins are relevant t the prject? Wh were the peple that yu cnsulted with? Why was it imprtant t cnsult with them? Hw des the prject integrate with ther gals and strategic directins f the business? Were there any implicatins frm the regulatry envirnment fr the prducts and prcesses f the business, fr example des the carbn tax have an impact n the csts f prductin? What prject csting methds did yu use fr capital, persnnel, financial and time related csts? What are the nn-dllar csts? Did yu use standard accunting cnventins r the alternative lean view? What prcesses are required t guide the business case thrugh the budgeting prcess? What is the difference between capital and peratinal imprvements? Page 15