Vizocom focuses in Innovative Solutions to match your needs

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1 Company Profile

2 Vizocom focuses in Innovative Solutions to match your needs Whether the required solution is for a small business, requiring a VSAT connectivity and a small LAN network, a major corporation or a government agency in need of a complete turnkey solution automating its workflow and communications; Vizocom is committed to delivering the most advanced, practical, reliable and cost-effective solution to its customers. We have a long list of projects implemented in Middle East, Africa and Afghanistan.

3 Table of Contents 01 About Vizocom 02 What we do 03 Infrastructure 05 Internet Services 09 Microwave and Wi-MAX 10 CATV and IPTV 11 CCTV and Security Surveillance 13 Fire Alarm and PAGA Solutions 15 Procurement

4 VIZOCOM About Vizocom Vizocom is a leading and highly experienced IT and Communications Company with years of experience in design, development and implementation of turnkey IT and Communications solutions in the Middle East and Africa with a special niche in harsh environments such as Iraq and Libya. Our services are designed to meet both the immediate and long-term needs of our clients, and are customized to take into account their business model as well as budget. Vizocom has grown to its current state because it not only delivers the best up-to date technologies by quality and safe implementation of up-to-date technologies that are the right product for our client, but also because it has continually built capacity locally to sustain and support its projects by being present close to the delivery point. Tens of recommendation letters from the largest and most credible satisfied fortune 500 clients, testify that Vizocom has the right philosophy for a healthy growth. With an uninterrupted and stable presence in the region, Vizocom can now boast about its unique status of being one of the very few companies with on-ground full-scope ICT capabilities and the knowhow needed to undertake large scale and complicated projects. 01

5 2013 What we do Vizocom provides turnkey solutions specifically tailored to our clients requirements, including: Professional VSAT Solutions for internet connectivity / private networks Internet services over fiber optics Network security systems such as firewall, IDS and VPN setup and configuration Video conferencing and Voice Over IP (VOIP) solutions. Microwave links and WiMAX network design and implementation. Procurement and configuration of servers and applications Design and implementation of Satellite Cable TV (SMATV/ CATV) and IPTV systems Design and implementation of analog and IP-based CCTV solutions Design and implementation of Public Announcement (PA) and Conferencing solutions. Design and implementation of Access Control Systems (ACS) Design and implementation of Fire Alarm and PAGA Systems I would highly recommend VIZOCOM for your projects, due to timely delivery and level of professionalism in the Iraq I.T. Industry. Abiodun Morolari IT Project Manager - Iraq Upstream International IT, Middle East and North Africa Shell EP International Ltd. 02

6 VIZOCOM IT Infrastructure LAN cabling is now as essential as electricity and water for any new business establishment. Voice over IP (VOIP) and Video Conferencing Systems are also now part of the basic communication requirements of any business operating in not-so-easy-to-travel countries such as Iraq. Vizocom can provide turnkey solutions, covering all your IT infrastructure requirements. Copper Wired Cabling Vizocom can provide design and installation services for all types of structured cabling systems. We specialize in the installation of copper network cabling to ensure long term performance, system integrity, and investment protection. The company is demonstrating professional and ethical calibre and that we are happy with the on-going project. Faraj Benhamad Vice President for Supply Chain Oilserv Oilfield Services BVI Ltd. Rep. Office Fiber Optic Networks Vizocom s specialists are experienced in carrying out major Fiber Optic network installations with all the detailed planning and resource utilization required for such projects. Having successfully designed and implemented tens of fiber optic cabling projects in Iraq, you can be assured that you would have a very reliable network backbone for years to come. 03

7 2013 Video Conferencing Vizocom provides turnkey solutions - high-end video conferencing technology and its required internet connectivity to provide turnkey video teleconferencing solutions in remote areas. VOIP Services for International Calls Vizocom VOIP Services are provided on Vizocom s own IPBX colocated at our earth station in Europe. One of the benefits of this colocation is that for clients who are using our internet services there will be no quality degrades for traffic passing the commercial internet and hence terrestrial-level voice quality is guaranteed. For larger projects, we can also design, procure, install and configure customized VOIP solutions based on Cisco, Avaya, Alcatel-Lucent or iqsim GSM Gateways. These solutions can be combined with our international VOIP services to enable international calls. 04

8 VIZOCOM Internet Services Internet over VSAT As a Strategic Partner to premium satellite operators such as Astrium, Vizocom provides one of the most reliable VSAT services available in today s market providing 99.97% or better availability rate. Vizocom caters to customers in almost all of Africa and Middle East and delivers VSAT solutions tailored to meet the unique requirements of your business or mission. Whether you need a customized solution or you are just looking for a reliable internet service that lets you focus on your core business, Vizocom has the right solution for you. We give full priority to quality and reliability and this has been the key to our success. Our high client retention rate, and testimonies by tens of satisfied clients, testifies to our commitment. When it comes to a quality versus price comparison, Vizocom is second to none! The features of our dedicated VSAT services include: High performance technology in our equipment 100% allocated, unchallenged bandwidths - no oversold capacity Prominent and most reliable global service providers as our partners Access to 6 satellites with strong coverage over Middle East and Africa Use of the largest facilities of Earth Stations in Europe such as Nittedal in Norway Link availability of % Continuous 365x24x7 monitoring by local-based help-desk centers On-site installation and maintenance. 05

9 we are satisfied with the services being provided to us and we do not hesitate to recommend Vizocom to any other operation in need of this kind of services. Bjorn Jacobsson Procurement Officer European Union Internet over Fiber Vizocom provides internet services over fiber in countries such as Iraq. Where required, reliable microwave bridges are used for last-mile connectivity. The highlights of our internet services over fiber are: High Quality of Service (providing to you a full-duplex dedicated service). Unmatchable availability reaching as high as 99.5% 3 backup paths with automatic switch over insuring full time internet service. Special pay as you go VSAT backup solution for even additional reliability 24/7 in-country helpdesk support High level of security through actively monitored firewall systems. 06

10 We'll connect you wherever you go Vizocom undestands that the most critical concern for mission critical operations is to stay connected no matter where you go.

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12 VIZOCOM Microwave and Wi-MAX Microwave Vizocom microwave engineers, some with over 25 years of experience in working with microwave systems from Redline, Ericsson, Harris, NEC, SIAE, Proxim and Tranzeo, form a very capable group of experts available for microwave projects of any scale. Vizocom has installed tens of professional microwave links providing connectivity for mission critical applications in very harsh environments. Depending on the application and environment, our engineers design a solution based on the technology and product most suitable. WiMAX and Wi-Fi Services Many sites also need Wi-Max & Wi-Fi indoor and outdoor coverage. Vizocom provides reliable and mission-critical solutions for such needs. Vizocom designs and installs WiMax and Wi-Fi solutions to fit the needs of the client, using state of the art technologies with expert technicians and 24/7 in-country help desk support 09

13 2013 CATV and IPTV Satellite Analog Cable TV Vizocom provides turnkey, centralized, professional Satellite CATV systems using top-of-the-line equipment from industry leading companies. Our services have many outstanding benefits, including easy to use, centralized management, wide channel choice including free to air and paid channels such as OSN. Satellite IPTV Solutions Satellite IPTV is distributing Satellite TV channels (including free-toair and paid channels) over client s LAN network eliminating the need for a separate cabling required for an analog SMATV solution. Vizocom has extensive hands-on experience in setting up Satellite IPTV solutions including the very special challenges of providing paid- TV packages such as OSN on an IPTV system. We have installed solutions from multiple vendors such as Exterity, NETUP, SysMaster and Android. 10

14 VIZOCOM CCTV and Security Surveillance CCTV Vizocom has extensive experience in designing and installation of different CCTV and access control systems as well as other security surveillance solutions. By carefully assessing our clients requirements, we design, install and maintain cost-effective security systems which achieve and exceed our clients expectations. Vizocom has successfully implemented tens of large and small CCTV (Closed Circuit Television) systems including analog and IP-based solutions from vendors such as Pelco, Samsung, Bosch, and Asix,. For every project, we would first review the requirements and after a careful analysis of the environment, we propose a solution considering the below factors: Whether an analog or IP-based solution should be used Type of cameras to be used (from simple fixed and PTZ cameras to special thermal or flare camera) The transmission media (coaxial cable, fiber, wireless, UTP) How the cameras should be powered (POE, power over UTP, centralized power) Type of storage / control system (DVR or NVR, storage capacity, redundancy) 11

15 2013 What we do Access Control Vizocom designs and implements different access control systems based on solutions from multiple vendors. These can include standalone card readers up to a complicated networked solutions consisting of tens of card and biometric readers, door controllers, turnstiles, road blockers and sensors. Whether your organization is large or small, the importance of managing access to your premises cannot be over-emphasized. Therefore at Vizocom we design our solutions based on the understanding that every organization or company operates differently, and each has individual needs and requirements. 12

16 VIZOCOM Fire Alarm and PAGA Solutions Fire Alarm Fire Alarm solutions are a key element in any safe facility. Vizocom designs, procures, installs and maintains fire alarm solutions that would fully match your business requirements. In developing our fi re alarm solutions, we take the below factors into account: Whether a conventional or addressable solution would be suitable The number and type of sensors and detectors The number and location of manual call points The number and type of sound and flashlight strobes The number of alarm zones Whether the fire alarm solution should be integrated into other systems such as the PAGA (Public Alert and General Alarm) or even the multimedia systems in the compound Any other special features required... 13

17 2013 Public Alert and General Alarm (PAGA) Vizocom has extensive experience in designing and implementing PAGA (Public Alert and General Alarm) systems. We ve successfully implemented solutions from leading vendors such as TOA, Bosch and Federal Signal. In developing our PAGA solutions, we take the below factors into account: Whether a conventional small PA solution is required or a highly advanced digital PAGA is what the client needs The location and type of indoor speakers The location and type of outdoor speakers The number and power of the amplifiers The paths and size of speaker cables The number of call points and microphones Whether redundancy is required or not Battery backup power Would the client require alarms or pre-recorded alert messages? Whether the system needs to be integrated with a fire alarm system or PBX 14

18 VIZOCOM Procurement of IT & Office Equipment Your one stop source Vizocom is your one stop source for all your procurement needs. We facilitate and implement the sourcing, acquisition planning and procurement for materials, supplies, equipment, and software for our clients Fast, Simple, & Reliable Vizocom s purchasing teams are responsible for all commodity purchasing activities and act in a consulting capacity to advise and direct customers through the procurement process. This process may require the management of any or all commodities purchasing activities and is designed to serve the needs of the customer. Diverse range of products We arrange procurement contracts for a diverse range of goods and services for government and private clients. Whether it is office equipment, computer software or complex IT systems, we deliver innovative business solutions at exceptional value through harnessing our vast network of suppliers and partners On time and On budget Door to Door Delivery By providing a one-stop source for our clients, we provide exceptional value savings. We are committed to delivering on time and within budget and our goal is client satisfaction. Value Added Services Unlike others, Vizocom is able to couple its procurement services with our local presence and field resources to not only supply but also install and maintain the equipment we provide. 15

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20 PO-Box 8466 Sharjah, UAE Tel ,

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