Mondopad Monitor Firmware Update Process

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Randolf Dennis
7 years ago
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1 Mondopad Monitor Firmware Update Process 1) Unzip the self extracting folders to your external PC (not the Mondopad) using the folder defaults as setup in the self extracting file (do not change). Extraction creates a directory called c:\isp which holds the primary upgrade files and a sub folder c:\isp\gprobe V where the upgrade utility resides. 2) Change to the c:\isp\gprobe V directory then run the GProbe exe flash utility installer file. Follow installation screens throughout the two imbedded application installations as shown below:

2 Installation of part 1 in progress Start of 2 nd Application installation Installation of part 1 in progress

3 Leave Launch GProbe 5 Box unchecked 3) You have just installed the required utility now you need to connect up your null modem serial cable from your PC source to the RS232 connector on the rear side of the Mondopad. If you receive the following error message when starting the utility then the COM port is not configured properly as the utility only supports COM1 thru COM8. Should this occur your null modem serial adapter is setup to an unsupported COM port (usually above port 8). To verify which port your serial adapter is configured as you will need to go into your PC Device Manager (My Computer >Device Manager >Ports (COM & LPT) Then Select (highlight) your device, right click and select Properties Port Settings Advanced). Set baud rate at 115,200 8 N & 1 as the panel upgrade runs at this setting. Note the Port setting if already set between Port 1 through 8 for the utility if not you will need to change it to an open port between Port 1 and Port 8 in order to utilize the utility. Note: Make sure that physical/logical COM port in laptop matches COM port configured in GProbe 5 utility. See following steps Note: Although the Mondopad normal serial interface runs at 9600 baud the panel device code upgrade runs at 115,200 baud. Make sure that the utility is setup at this speed (115,200, 8, N, 1).

4 4) Once changed, go back into the Windows Desktop on your PC and Launch the GProbe 5 shortcut. Note: Make sure that physical/logical COM port in laptop matches COM port configured in GProbe 5 utility. See following steps Note: Although the Mondopad normal serial interface runs at 9600 baud the panel device code upgrade runs at 115,200 baud. Make sure that the utility is setup at this speed (115,200, 8, N, 1). 5) Once the utility is open you will need to change the COM port setting in the utility to match your previously determined COM Port as shown in Device Manger. To change the port number, select the yellow communication ICON as shown below. Select the Serial Tab and set it for the correct COM Port. Note that you should not change anything else. The utility communicates to the panel processor at , 8, None, & 1 as opposed to normal RS232 communication for CLI control which operates at 9600 baud.

5 At this point leave the utility open and idle on your external PC You are ready now to setup the Mondopad Panel for the panel level firmware upgrade. If the Mondopad Software is still running ensure that the Mondopad Shell Software is closed by exiting it through the Extras tab Administrative Login. Note: If Mondopad Software is already closed then go on to step 7, otherwise continue to step 6. 6) To close the Mondopad Software Application from Mondopad Home Page, select the Extras Tab, select Admin login. Enter your specific 4 digit administrative login code, and then select Exit Mondopad.

6 7) Once closed use the Mondopad remote to Change the panels Operation Mode to Monitor and disable the Power Save Functions. Panel Power Button Input/Source Button Menu Button Back Button Menu movement keys (Left, Right, Up, Down, & OK) IR Sensor To make the above mentioned changes use the Mondopad Panel Remote that shipped with the unit and press the MENU key. Then down arrow 4 times to the CONFIGURATION 1 screen. Once in this screen highlight Power Save then press the OK button on the remote and change both RGB and Video Power Save values to the OFF position (state). Once set then press the Back function button on the remote. Now down arrow to Operation Mode and press the Right arrow key on the remote until the value is set to Monitor.

7 8) Once set close the menu. The on the Mondopad WIN7 Desktop select the Start button and Shutdown the computer. 9) Next step will be to place the Mondopad Monitor into Factory Menu mode: Power on the Mondopad Panel by pressing the remote Power button. Once the Power starts to come up immediately select the INPUT button to select a source then press the MENU key to bring up the menu. NOTE: If you do not do this fast the monitor detects it does not have a source and shuts down. With the Menu open the next step is to close the menu and immediately press the following sequence of buttons on the remote to place the menu into factory mode: Left, Left, Right, Right, Left, Right, Left, Right, OK, MENU This opens the menu now in Factory mode (denoted by the F at the top of the menu screen).

8 10) Down arrow 7 times in the left menu bar which takes you to the hidden factory menu (shown below). Press OK to enter this menu and down arrow to highlight ISP MODE. Change ISP MODE = ON then press menu to exit. This places the panel into program mode. Note: Make sure that ISP Mode is set to on otherwise the utility and panel processor will not communicate therefore the upgrade will not start. Note: Once you put the panel into ISP State the background will change to a black screen as 11) Make sure the RS232 connection between the Mondopad panel and the PC are connected, and then go to the PC with the open GProbe 5 flash utility. To test the COM connection, enter 0 in the field command entry window then press the Execute button. If the connection is good you will receive 0x00=0x6DCD as shown below. If not then the physical COM port is not matching the COM port for the utility.

9 Enter batch c:\isp\isp.bat in the field command entry line and then select the Execute button within the GProbe 5 utility as shown in the utility to start the upgrade. Field Command Entry line Programming of Monitor code started (completion approx. 3 4 minutes) Utility will display indication of successful completion of the panel firmware update as shown below

10 12) Final Step requires a Factory Reset on the Panel. With the panel in blank screen: Press the power button to turn off the Mondopad panel Press the power button to turn on Immediately press the Input button (select a source, then immediately press the Menu button. When the menu appears move down to the CONFIGURATION 1 press the OK Change the Operations Mode = AIO Down arrow to Factory Reset press OK Select Yes and then press the OK to initiate factory reset Upon completion of the factory reset power down the Mondopad panel Congratulations you have updated the Mondopad panel firmware. Simply power up to restart normal Mondopad functions You can check the Mondopad Panel Firmware version by selecting the following on the remote: MENU CONFIGURATION 2 MONITOR INFORMATION SW VERSION: It should now read V1.02

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