Time & Attendance v7.0 Product Requirements

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1 Time & Attendance v7.0 Product Requirements Contents Overview... 2 Information Technology Staff Requirements... 2 Standard Hardware Specifications... 2 Standard Hardware Specifications (continued)... 3 Standard Configuration and Usage Parameters... 3 Hardware Requirements... 3 Server and Software Requirements... 4 Web Tier... 4 Application Tier... 5 Database Support... 5 Firewalls... 5 Virtualization Support... 6 Citrix and Microsoft Terminal Services Support... 6 Conditional Requirements... 6 Client-side Requirements... 7 Client-side Minimum Hardware Requirements... 7 Browser Support (Employee & Manager Navigator clients)... 7 Adobe Flash Support... 8 Client JRE Support (Java user components where applicable)... 8 ADP provides this publication as is without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose. ADP is not responsible for any technical inaccuracies or typographical errors that may be contained in this publication. Changes are periodically made to the information herein, and such changes will be incorporated in new editions of this publication. ADP may make improvements and/or changes in the product and/or the programs described in this publication at any time without notice. ADP Time & Attendance Version 7.0 Product Requirements Nov of 8

2 Overview This Product Requirements document provides an overview of the technologies and platforms supported by Time & Attendance, as well as required IT staff skills needed. The Time & Attendance architecture is based on an industry-standard model that uses the Java 2 Enterprise Edition (J2EE) for web applications, and supports both Microsoft SQL Server and Oracle database systems. Time & Attendance is designed using a three tiered application architecture, which includes a client tier, application tier, and database tier. Time & Attendance user interfaces are accessible by a standard web browser (except for a few administration tools). Web-based solutions also serve to distribute processing for optimal performance during peak loads. The business logic, which is hosted in the second tier of software, is executed using server applications and Java servlets. The back-end database server that stores the labor management data comprises the third tier of software. Additionally, Time & Attendance provides an XML-based API to extend features of the solution, supports LDAP and Microsoft Active Directory for password authentication, and supports SSL for added security. Reporting functionality is based on report definition language (RDL) for representing reports. Reporting is delivered with Time & Attendance by using the provided RDL templates and Reports Definition Language Client (RDLC) engine, and supports development and use of customized reports. To ease integration with both third party and in-house applications, Time & Attendance provides: a published set of Simple Object Access Protocol (SOAP) and Extensible Markup Language (XML) over Hypertext Transport Protocol (HTTP) based application programming interfaces (API s) an XML based data import function a table-based data import function database views that maintain backwards compatibility direct access to the database (e.g. used for custom reports) Information Technology Staff Requirements Time & Attendance requires that the information technology staff have the skill set to maintain and manage the application, with a primary focus on database administration. If using a Microsoft SQL Server database, a trained database administrator is required. If using an Oracle database, a certified Oracle database administrator is required. The database administrator should be comfortable running scripts on databases, backing up database objects, and performance tuning the database. Additionally, clients should have an IT staff with knowledge in managing web servers and network administration. Standard Hardware Specifications Hardware requirements for the Time & Attendance solution are based on multiple variables, including the number of employees and users at a company, as well as a company s business practices. Those clients with up to 12,000 employees that meet the following criteria can use one of the listed standard dedicated hardware configurations with either a Microsoft SQL or Oracle database. ADP Time & Attendance Version 7.0 Product Requirements Nov of 8

3 Standard Hardware Specifications (continued) Standard Configuration and Usage Parameters Use of the standard features and functions available within the core Enterprise etime solution Use of calculated accruals with Enterprise Accruals Management of attendance policies using Enterprise Attendance (Note: the Attendance processor must be run at off-hours) Management of employee leave policies using Enterprise Leave Creation and maintenance of employee schedules using either basic schedules or Enterprise Scheduler Manager-to-employee ratio of 1:10 or higher Clock-to-employee ratio of 1:20 or higher Maximum of five concurrent report requests per manager Maximum of five standard Process Manager templates implemented Report Server runs on the same hardware as the Application Server Hardware Requirements Clients who meet the standard configuration usage parameters can purchase the appropriate standard dedicated hardware configuration listed in the following table. To help manage the cost of required hardware, the minimum number of cores is specified. Your organization can determine which processor combination is most cost effective (e.g. single processor/dual core vs. dual processor/single core). Multiple hard drives are specified to provide parallelized writing capability (to multiple drives). Minimum 1333 MHz Front Side Bus is required for all servers. Up to 750 Employees - Hardware Requirements Single Server 2 cores 3.0 GHz Xeon processor (or higher) RAM 12 GB RAM Hard Drive Quantity /Size Quantity 3 x 100GB or higher, SAS, 3.5, 15K RPM Drives Up to 1500 Employees - Hardware Requirements Single Server 4 cores 3.0 GHz Xeon processor (or higher) RAM 16 GB RAM Hard Drive Quantity /Size Quantity 3 x 100GB or higher, SAS, 3.5, 15K RPM Drives Up to 3000 Employees - Hardware Requirements Single Server 8 cores 3.0 GHz Xeon processor (or higher) RAM 16 GB RAM Hard Drive Quantity /Size Quantity 3 x 300GB or higher, SAS, 3.5, 15K RPM Drives Up to 6000 Employees - Hardware Requirements Two Servers Web/Application Server: 4 cores 3.0 GHz Xeon processor (or higher) Database Server: 6 cores 3.0 GHz Xeon processor (or higher) RAM (per server) 16 GB RAM Hard Drive Quantity/Size Web/Application Server: Quantity 1 x 100GB or higher, SAS, 3.5, 15K RPM Database Server: Quantity 3 x 300GB or higher, SAS, 3.5, 15K RPM Up to Employees - Hardware Requirements Four Servers Web/App - 3 Servers, 4 cores each 3.0 GHz Xeon processor (or higher) Database - 1 Server, 8 cores 3.0 GHz Xeon processor (or higher) RAM (per server) 16 GB RAM Hard Drive Quantity/Size Web/Application Server: Quantity 1 x 100GB or higher, SAS, 3.5, 15K RPM Database Server: Quantity 5 x 300GB or higher, SAS, 3.5, 15K RPM ADP Time & Attendance Version 7.0 Product Requirements Nov of 8

4 Server and Software Requirements Time & Attendance is a suite of applications that can be used with 64-bit hardware. The Time & Attendance components can be installed on separate servers to meet existing infrastructure strategies or for enhanced security purposes. The Web and Application servers are the intermediary between the browser-based front-end and the back-end database. The Application server contains the software that provides the business logic for the Time & Attendance components. The Web server uses Hypertext Transfer Protocol (HTTP) to serve the resulting web pages to the requesting clients/users. The following operating system and environment requirements apply to all Time & Attendance systems and include the both the client and web, application, and database tiers. Any exceptions are noted with the specific requirement: The Application tier (with or without other Time & Attendance components) must always be installed on a dedicated server that does not have any other third party applications installed. Time & Attendance supports the specified Microsoft Windows Server versions in the Standard, Enterprise, Small Business Server, and Datacenter Editions where server RAM requirements can be met (see Microsoft website for Physical Memory Limits of the different supported Windows Server versions). Web and Itanium editions are not supported. ADP only supports service packs to the specified product release. It does not support subsequent point releases or subsequent full releases by the vendor. For example, Windows Server 2008 means that ADP will support Windows Server 2008 and all service packs made to Windows Server 2008 or higher. It does not imply that any other version (or future version) of Windows Server is supported. ADP supports server virtualization. Support details are provided in the Virtualization Support section. Web Tier The web tier is the component that contains all static content and listens for browser requests and passes these requests to the application tier. The following table lists the software requirements for a Windows web server: Web Server Microsoft Internet Information V7.0, V7.5 Microsoft Windows Server 2008 (64-bit) Services (IIS) Apache* Web Server v2.4.3 Network Protocol TCP/IP Windows Server 2008 R2 (64-bit) * Because the ADP Interfaces require Microsoft IIS, use of Apache should be considered carefully to ensure that requirements are met for all products to be implemented. Additionally, use of streaming video on InTouch 1.1 requires IIS. ADP Time & Attendance Version 7.0 Product Requirements Nov of 8

5 Application Tier The application server component contains all dynamic content and centralizes application services such as business components and access to back-end enterprise systems. The application tier uses technologies such as caching and connection pooling to improve resource use and application performance. The application tier (with or without other Time & Attendance components) must always be installed on a dedicated server that does not have any other third party applications installed. Application Server JBoss* Enterprise Application Platform V6.0 Microsoft Windows Server 2008 (64-bit) Network Protocol * JBoss is delivered with Time & Attendance at no additional cost. TCP/IP Windows Server 2008 R2 (64-bit) Database Support The Time & Attendance software requires an Oracle or Microsoft SQL Server database as outlined in the following table (database licenses and software to be purchased and implemented by client), and is supported on a Storage Area Network (SAN). Time & Attendance provides support for Microsoft SQL Server database clusters for failover purposes. Database server support is provided for all operating systems that the database vendor supports for the specified database versions. Item Microsoft SQL Server * Requirement Microsoft SQL Server 2005 SP2 (64-bit) Microsoft SQL Server 2008 (64-bit) Microsoft SQL Server 2008 R2 (64-bit) Microsoft SQL Server 2012 (64-bit) ** Oracle Server Oracle 10g R2 (10.2) Oracle 11g R2 (11.2) * Support is provided for the Standard, Workgroups and Enterprise editions of SQL Server, but is not for the Web or Express editions. ** The AlwaysOn Availability Groups feature in MS SQL 2012 is not supported with Time & Attendance. Firewalls Time & Attendance supports separation of the architecture tiers with either software or hardware firewalls. In order to maximize performance, a firewall between the application server and the database server is not recommended. ADP Time & Attendance Version 7.0 Product Requirements Nov of 8

6 Virtualization Support The following virtualization solutions are supported as an application platform for the Time & Attendance Suite. Virtualization considerations are included in all of the provided hardware sizing recommendations. A Standard Hardware Recommendation detailed in this document must be met or exceeded in the virtual machine. ADP recommends using dedicated hardware for optimal performance; however, if Time & Attendance will be deployed in a virtual shared environment, the specified required CPU and memory resources must be reserved and guaranteed available to the Time & Attendance virtual instance(s). The client is responsible for installation, configuration, and maintenance of the virtual environment. (Note: VMware publishes best practices documents on use of SQL Server in VMware) Web Server VMware ESXi Hypervisor 4.1+ Microsoft Windows Server 2008 (64-bit) vsphere 4.x, 5.x Windows Server 2008 R2 (64-bit) Microsoft Hyper-V Microsoft Windows Server 2008 R2 (64-bit) Citrix and Microsoft Terminal Services Support With Citrix or Microsoft Terminal Services running on a Windows-based server, all client application execution, data processing, and data storage occurs on the server. When used with Time & Attendance, Citrix and Terminal Services enable low-end and diskless clients to access the Time & Attendance Web interface. Note: Device Manager using modem communications to timeclock devices is not supported on virtualized servers. Requirements for Microsoft Terminal Services support are as follows: Microsoft Terminal Server versions Microsoft Windows Server 2008 (64-Bit) Microsoft Windows Server 2008 R2 (64-Bit) Microsoft Windows Server 2012* Citrix Version XenApp v6 Microsoft Windows 2008 Server (64-Bit) Microsoft Windows 2008 R2 Server (64-Bit) Conditional Requirements ADP PC Payroll for Windows (PCPW) clients must use version 5 or higher and must also use ADP ReportSmith. ADP Time & Attendance Version 7.0 Product Requirements Nov of 8

7 Client-side Requirements Self-service functionality for employees and managers is via a thin-client, Flash based user interface called Navigator. The Navigator UI makes use of Adobe Flash and hypertext markup language (HTML). Depending on configuration and desired functionality, a JRE plug-in may also be required with the use of Navigator. Unless otherwise stated, the listed browsers support both HTTP and HTTPS (SSL enabled). Navigator users require that Flash be installed on the client PC. The first time that use of Java is required, a Java Runtime Environment (JRE) plug-in is downloaded from the application server to the browser. Client-side Minimum Hardware Requirements The minimum recommendations listed are needed to ensure a reasonable level of performance and user satisfaction. Although Time & Attendance may technically run on lower specifications than listed in the table, performance may not be acceptable for some users. Processor Memory Available Disk Space Display Resolution Minimum Graphics Memory Minimum Bandwidth Network Protocol Recommended: 2.0 GHz or better Intel Pentium 4 or AMD equivalent Minimum 2GB, Recommended 4GB 100MB 1024 x 768, 16-bit color or higher 128MB (Flash Player hardware requirement for use of Navigator) Recommended: 3Mbps or faster TCP/IP Other Requirements Adobe Acrobat Reader Non-persistent (session) cookies must be enabled JavaScript must be enabled (Java components only) Pop-up blocking software must allow Time & Attendance to show pop-up windows Excel 2007 or 2010 for Enterprise Worksheet users* * Only 32-bit versions of Excel are supported for Enterprise Worksheet, but 32-bit Excel (x86) can be installed on 64-bit operating systems. Browser Support (Employee & Manager Navigator clients) Browser Microsoft Internet Explorer A,B 8, 9, 10, & 11 G Microsoft Windows 7 (32&64-bit) D Mozilla Firefox A 17 and higher Windows 8 (64-bit) D Windows 8.1 (64-bit) D,G Windows Server 2008 (32&64-bit) E Windows Server 2008 R2 (64 bit) E Apple Safari 6.x Apple OS X Lion 10.7 OS X Mountain Lion x F Apple OS X Maverick 10.9 F A Time & Attendance by default supports the 32-bit versions of IE and Firefox. If the 64-bit versions of these browsers will be used, then the 64-bit versions of the Java & Flash Plug-ins will need to be manually installed. B With Internet Explorer, Compatibility Mode should be turned off. D Home, Professional, Ultimate, & Enterprise editions. E These platforms supported for IT use only. F Requires Time & Attendance Service Pack 2 or higher (7.0.2+) G Requires Time & Attendance Service Pack 3 or higher (7.0.3+) ADP Time & Attendance Version 7.0 Product Requirements Nov of 8

8 Adobe Flash Support A user can download Flash from: Alternatively, the user can follow the Flash download links the first time the Navigator is accessed. All browsers and versions listed in Browser Support section above are supported. Flash Vendor Product Version Vendor/Product/Version Adobe Flash 11.1 or higher All Supported by ADP Time & Attendance 12 A 13 A A Requires Time & Attendance Service Pack 3 or higher (7.0.3+) Client JRE Support (Java user components where applicable) JRE Sun JRE v _51 or higher Microsoft Windows 7 (32&64-bit) A JRE v 8.0 D 1.8.0_05 or higher D Windows 8 (Desktop Mode) A Windows 8.1 (Desktop Mode) A,C Windows Server 2008 (64-bit) B Windows Server 2008 R2 (64 bit) B Apple JRE v _51 or higher Apple Macintosh OS X Lion 10.7 JRE v8.0 D 1.8.0_5 D Macintosh OS X Mountain Lion 10.8 A Home, Professional, Ultimate, & Enterprise editions. B These platforms supported for IT use only. C Requires Time & Attendance Service Pack 4 or higher (7.0.3+) D Requires Time & Attendance Service Pack 4 or higher (7.0.4+) Macintosh OS X Maverick 10.9 C Automatic Data Processing, LLC. One ADP Boulevard Roseland, NJ ADP is a registered trademark of ADP, LLC ADP Time & Attendance Version 7.0 Product Requirements Nov of 8

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