Regional Managers Regional Quality and Risk Advisors External Audit Agencies Qualified Nurse & Allied Health professionals.

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1 JOB DESCRIPTION POSITION: RESPONSIBLE TO: FUNCTIONAL RELATIONSHIPS: Clinical Advisor General Manager National Management Team Regional Managers Regional Quality and Risk Advisors External Audit Agencies Qualified Nurse & Allied Health professionals. Purpose: To provide clinical expertise, advice, leadership and support to the Organisation s workforce in the consistent delivery of a high quality, client focussed service that matches the health needs of the population and provides value for money. Key Responsibilities: - To support the delivery of high quality, client focused home and community based care and support services to all branches across the area of responsibility. - To oversee and provide advice regarding the clinical risks associated with all high needs and complex cases within the regional area, as appropriate. - To oversee and support all qualified staff in their professional development and in the requirement to operate within professional boundaries and adhere to the Organisations policies and procedures, as well as those of the Nursing Council of New Zealand. - To provide support and advice in relation to local clinical auditing. - To support the development of new models of care and new business for the organisation, including providing input into the development of regional strategies, national policies and training programs. - To maintain own professional credibility, accountability and development. - To represent Access with funders, referrers and other business clients.

2 Key Accountabilities Performance Outcomes Provision of Clinical Leadership A proficient and capable workforce deliver a high quality clinical service. Help to drive improvements in quality of care. Clinical risk is minimised by robust monitoring and oversight of the registered workforce and high level skilled Support workers. Clinical expertise and advice is shared where appropriate with others within the organisation, to ensure correct care is delivered by the appropriate member of staff. Registered professionals are supported with their own personal professional development and recognition plans. Clinical records are consistent and well documented at all levels. Policies and procedures are reviewed and aligned to relevant statutory documents/ standards. All qualified staff are working within their scope of practice and competency framework. Innovation in medical advances and service design is fostered and promoted. Clinical support and advice is provided to staff to ensure clinical standards required by the organisation are met. Guidance, support and where required oversight into the development of support plans, is received appropriately. The provision of support services to all complex and high needs clients with an acuity level of 3 and above is monitored effectively. Regular supervision of all registered staff is provided to ensure assistance is delivered in all difficult and ethical decision making. Regional Managers are made aware of all identified clinical risks, and receive advice and support for their mitigation. Regular clinical audits of clients documentation are undertaken to safeguard service quality and improvement. Strong and supportive relationships are developed and maintained with all Regional Managers in the area, with clinical expertise provided as appropriate to the circumstances. Professional Development and Training: Expertise is provided as required to enhance the skills and performance of support workers and registered staff across the area Clinical education/information sessions are developed and shared as an in house education development plan. A Professional Development and Recognition Programme is in place for all registered Nurses to apply to and enhance their career progression. All registered staff receive a workload / training needs analysis to ensure practice is aligned with the expectations and standards of the organisation. All registered nursing staff are supported to undertake appropriate professional development opportunities relevant to their role The National Clinical Manager is assisted in developing relationships with other organisations to enable access for registered staff on PDRP (Professional Development and Recognition Programme). Area Support Worker Co-ordinator s are assisted in providing teaching sessions for support workers. A case review process is designed and implemented whereby difficult and complex case studies are shared with national teams to spread the learning, maintaining the clients / workers confidentiality at all times. Peer support groups are participated in, with learning and development shared across the group. Staff Management Input is provided on recruitment decisions Input is provided on the performance of General and Regional Managers are supported during the selection, interviewing and recruitment of all registered staff.

3 clinical staff, as required Input is provided into the clinical performance monitoring and management of all registered nurses and allied health professionals. Relationship Management Networking and participation in relevant committees, groups, and forums will be formulated to ensure the organisation is a participating member in new service models, clinical care development and integrated service delivery. Strong relationships with other agencies and organisations are in place, to share and learn regarding new models of care and ongoing professional education opportunities, as well as integrating home and community care within the health sector. Financial Management Action recommendations taking into account the need for commercially viable and cost effective clinical practises that enhance business improvement opportunities Other Responsibilities Understands and applies the principles of the Treaty of Waitangi/Te Tiriti o Waitangi Partnership, Participation and Protection -and its relevance to the health of Maori in Aotearoa/ New Zealand Shows awareness of differing health and socio-economic status of Maori and non- Maori and acts accordingly Accepts and provides constructive feedback and makes appropriate adjustments. Actively pursues goals relevant to personal and professional growth Identifies and utilises professional networks Supports and contributes to the professional development of others Identifies and reports on health and safety hazards and takes corrective action if necessary Supports health and safety reps in the implementation of the health and safety plan Provides clinical advice on accidents and incidents where necessary Complies with all OSH legislation Leads and supports OSH initiatives as expertise allows Pro actively contributes to a culture of continuous improvement and motivates others to do the same. Performs any other reasonable duties as requested by your manager, in a timely and professional manner Is familiar with and follows all company policies and procedures and relevant industry codes and legislation that provide guidance and set down the requirements of staff.

4 Appendix 1 The Standards adopted by Access Homehealth Limited include, but are not limited to: Home and Community Support Sector Standard (NZS 8158:2003) Infection Control Standard (NZS 8142:2000) Risk Management Standard ( AS/NZS ISO 31000:2009) ACC Workplace Management Practices Audit Standard New Zealand Qualification Authority Audit Specifications Home and Community Support Sector Standard Audit tool and any derivative. WSMP and any derivative. Person Specification: Qualifications: A clinical qualification and a relevant practising certificate. Practical experience within the home care /or community care sector as a registered practitioner. Sound understanding of the legislative framework, standards and best practice methodology that apply to clinical management within the Homecare sector. Demonstrated achievements in implementing organisation wide clinical management and improvement initiatives through structured programmes and processes. Strong information technology literacy, including Microsoft package, spreadsheets, databases and internet research ability. Excellent interpersonal skills that enable the building of effective relationships with key personnel, including supporting teams of registered staff and senior managers. Excellent written and oral communication skills. Experience in supporting teams including registered staff. Ability to maintain focus and balance multiple and conflicting priorities whilst under pressure. Ability to plan and organise work to achieve outcomes when working unsupervised. Ability to think creatively and strategically and utilise problem-solving skills. Experience in project management; developing project plans, allocating, managing and coordinating relevant resources and reviewing progress to ensure delivery of agreed project outcomes. A strong customer service focus, with the ability to understand customer needs and deliver effective solutions. EMPLOYEE EMPLOYER

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