You can find up to date information on GOV.UK. This leaflet is no longer current. Income Support. Help if you re on a low income

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "You can find up to date information on GOV.UK. This leaflet is no longer current. Income Support. Help if you re on a low income"

Transcription

1 Income Support Help if you re on a low income

2 Contents 3 About Income Support 4 Who can get Income Support? 6 Where you live 6 If you re working 8 How to claim 9 Other help you may get 14 Changes in your life

3 3 About Income Support Income Support is a benefit you can get if you re on a low income, but don t have to sign on as unemployed. You may get Income Support if you are: a lone parent (and your youngest child is under 5 years old) a lone foster parent a single person with a child placed with you before adoption on parental or paternity leave a carer sick and getting Statutory Sick Pay a refugee learning English for at least 15 hours a week (and you arrived here less than a year ago), or pregnant, within 11 weeks before your expected date and up to 15 weeks after. Can I get National Insurance credits? You may get National Insurance credits. These credits can help you get other money in the future, such as State Pension. You should get these automatically if you receive Income Support and are caring for a sick or disabled person. You can make a claim in 2 ways. Go to: Phone: ( if you speak Welsh and live in Wales) Textphone: Monday to Friday 8am to 6pm

4 4 Income Support Who can get Income Support? Income Support is for people who: have a low income work less than 16 hours a week aren t in full-time study (but there are some exceptions see page 5) don t get Jobseeker s Allowance or Employment and Support Allowance don t have savings above 16,000 live in Great Britain (this means England, Scotland and Wales), and are aged between 16 and the age you can get Pension Credit. Pension Credit tops up your weekly income to a guaranteed minimum level. The age from which you may get Pension Credit the qualifying age is going up alongside the increase in State Pension age for women to 65, and the further increase in State Pension age. To find more information about State Pension age go to To apply for Pension Credit, phone ( if you speak Welsh and live in Wales). Lone parents Lone parents can only get Income Support if their youngest child is under 5. If your child is older and you don t work, you may need to claim Jobseeker s Allowance instead. Foster parents Single people or lone parents fostering a child can get Income Support until the child reaches 16. Single people with a child placed with them before adoption Single people or lone parents who have a child under 16 placed with them before their adoption can get Income Support.

5 5 Young people Young people in relevant education may also get Income Support. This might apply if you: are a parent don t live with a parent or someone acting as a parent are at serious risk of abuse or violence, or are a refugee learning English. Generally relevant education means full-time education up to GCE A-level or Scottish Certificate of Education (Higher level). Carers You may be able to get Income Support if you are: getting Carer s Allowance caring for someone who is getting Attendance Allowance, or the highest or middle rate of the care part of Disability Living Allowance, or either rate of the daily living part of Personal Independence Payment, or Armed Forces Independence Payment looking after a child for a short time because the person who normally looks after the child is ill or away, or looking after someone in your family who is temporarily ill. Can I claim Income Support for my family? You can claim Income Support for yourself and your partner. Only one person in a family can claim Income Support at any one time. There are several types of premiums (extra amounts) you may get, based on your and your partner s circumstances. Contact us to find out more. We use partner to mean: a person you live with who is your husband, wife or civil partner, or a person you live with as if you are a married couple. To get extra money if you have children, see page 10.

6 6 Income Support Where you live Do I have to live in Great Britain to get Income Support? When you apply, you must be in Great Britain. Great Britain is England, Scotland and Wales. You must not be subject to immigration control - in other words, there must be no restrictions which would stop you getting financial help from the State. You will also need to satisfy the Habitual Residence Test. There are some exceptions to these rules. If you re not sure, please ask us. Does it matter what kind of place I live in? No, you can still claim Income Support if you re sleeping rough or living in a hostel. We don t pay Income Support for young people who are being looked after by a local council. If you re working Can I work and get Income Support? You may get Income Support if you work less than 16 hours a week. But we ll take into account some of the amount you earn. The amount we ignore will depend on your circumstances. What if I have a full-time job? If you take unpaid parental leave, or paternity leave (paid or unpaid), you may get Income Support. You must meet all the other conditions for getting Income Support, and be entitled to one of the following benefits: Working Tax Credit Housing Benefit, or Child Tax Credit (at a higher rate than the family element). If you re not entitled to one of these benefits and you take unpaid parental leave, you may still get Income Support.

7 7 What if I m in a trade dispute? If you are involved in a trade dispute (for example if you re on strike) you can t normally get Income Support for yourself. You may be able to get Income Support for your partner, from 7 days after you stop work, if your partner isn t involved in the dispute. Volunteering We know that volunteering can give you a better chance of finding paid work. So you can volunteer as many hours as you like while getting benefit as long as you keep to the main benefit rules. You must tell us before you start volunteering. You must not be paid money or anything else for volunteering. It s okay to be paid your expenses, but you must tell us what you get and hold on to any receipts. Any money you get on top of expenses may be counted as earnings, and affect your benefit. Choosing not to be paid is not the same as volunteering. If you re doing what someone else would normally be paid for, we class this as unpaid work, not volunteering. We may decide that what you would have been paid should count as notional earnings, and this may affect your benefit. We decide by looking at whether: someone would normally be paid to do the same kind of work your work helps society or your community in some way, and you work for a charity or similar group.

8 8 Income Support How to claim Phone: ( if you speak Welsh and live in Wales) Textphone: Monday to Friday 8am to 6pm During the call we will ask you to give us some information including: your National Insurance number your bank account details details about your rent or mortgage details of your past or present employer, and details of other income and savings. How is my claim decided? We will look at your earnings, capital, savings, and living costs. Based on these, we ll decide if you can get Income Support and write to you. What if I don t agree with the decision? If you think our decision is wrong you can appeal but only after you have requested a reconsideration of the decision. This is called a Mandatory Reconsideration. You must do this within one month of the date of the decision. You can first ask for a written statement of reasons for the decision if you are unclear as to why the decision was made. Again you must ask for this within one month.

9 9 If you ask for a Mandatory Reconsideration we will ask you if you have additional relevant evidence that should be considered. You will be sent a Mandatory Reconsideration Notice which explains our decision. If you do not agree with this, you will then be able to appeal against the decision. The appeal is to Her Majesty s Courts and Tribunals Service. The appeal will be heard by an independent tribunal. The benefit decision notification will tell you how to apply for a Mandatory Reconsideration. The Mandatory Reconsideration Notice will tell you how to appeal. How is my benefit paid? We pay benefit straight into your account. This is the best way to get it because you can choose how and when to take your money out of your account. Your account can be with a bank, building society or the Post Office. Other help you may get Can I get tax credits? If you re responsible for children or young people, you may get Child Tax Credit. If you claim Income Support, you should make a claim for Child Tax Credit too. If you work and have a low income, you may get Working Tax Credit. This can help with childcare costs. If you want to know more about tax credits, contact HM Revenue & Customs.

10 10 Income Support Tax credits Phone: ( if calling from abroad) Textphone: Monday to Friday 8am to 8pm, Saturday 8am to 4pm What if my child s other parent doesn t live with us? If you re bringing up a child, their other parent is still responsible for helping with their upkeep, even if they don t live with you. Most of the 2.5 million separated families in Great Britain have an arrangement in place where both parents contribute financially. If you can t agree child maintenance together with your child s other parent the statutory child maintenance service may be able to help. You can find out more about child maintenance by calling Child Maintenance Options. This is a free service that gives information and support to help parents make decisions about their child maintenance arrangements. Child Maintenance Options Phone: Monday to Friday 8am to 8pm, Saturday 9am to 4pm Child Maintenance Options won t have your personal information, so they can t answer questions about your benefit. But they can help you understand your options and help you set up a maintenance arrangement.

11 11 Can I get help to pay for my housing? If you re getting Income Support, you may get help to pay some housing costs, for example mortgage interest. You may get help from your local council for your rent through Housing Benefit, and help with your council tax through council tax reduction schemes. Housing Benefit is paid by local councils, but you can claim it through Jobcentre Plus. To get more information about council tax contact your local council. Can I get any help with health costs? You may get help with some health costs - including NHS prescriptions, NHS dental treatment and some travel costs - if you re on a low income or get: income-related Employment and Support Allowance income-based Jobseeker s Allowance Income Support, or the Guarantee Credit part of Pension Credit. You may get help with health costs if you get Universal Credit. The rules are likely to change in 2014, so please check the NHS website for up to date information. You can find out more about help with NHS health costs from the NHS. Go to: Phone: You may have to pay a penalty charge if you wrongly claim for help with health costs.

12 12 Income Support Cold Weather Payments This is tax-free money towards extra heating costs during a week of very cold weather in your area. If you can get a payment, you get it automatically. You do not have to pay the money back. Your savings do not affect Cold Weather Payments. A Cold Weather Payment does not affect any other benefits. What if I m pregnant or have a baby? Child Benefit Child Benefit is paid to the person responsible for a child. It is not affected by your income, National Insurance contributions or savings. You will receive it until your child reaches 16, and perhaps for longer if they are in full-time education. If you receive a bounty pack from the hospital or midwife, it should contain a claim form. You can also get a form from the Child Benefit helpline: Find out more online. Go to: Phone: Textphone: Monday to Friday 8am to 8pm, Saturday 8am to 4pm Sure Start Maternity Grant This is a one-off payment to help pay for things you need for a new baby if you are on a low income. You may qualify for the grant if: you re pregnant and do not have any other children under the age of 16 when you claim, or you re expecting a multiple birth (eg twins) and have children already, and

13 13 you already get certain benefits, and you have had advice from a health professional about health and welfare matters (unless your child was still-born before you make the claim). You must claim the grant within 11 weeks of the baby s due date or within 3 months after the baby s birth. You don t have to pay the grant back and it won t affect your other benefits or tax credits. You can also claim if you have: recently adopted a young baby been granted a residence order for a baby, (in certain circumstances) been appointed the guardian of a baby, or been granted a parental order for a surrogate birth. The baby must be aged 12 months or younger when you claim. If your baby is stillborn after the 24th week of your pregnancy, you may still be able to get a grant. Healthy Start You may be entitled to Healthy Start vouchers and vitamin coupons if you get Income Support and: you are at least 10 weeks pregnant, or you have a child under 4 years old. There are a number of ways to find out more information or to get an application form. Go to: Phone: You could also ask at your doctor s surgery.

14 14 Income Support Assisted Prison Visits scheme If you get Income Support, you may get help with the cost of travel to visit a partner or close relative in prison. If you want to know more, contact the Assisted Prison Visits unit, the prison you are visiting, or Jobcentre Plus. Assisted Prison Visits unit Phone: Textphone: Monday to Friday 9am to 5pm Changes in your life Tell us straight away if something changes that may affect your Income Support. For example, tell us if you or your partner: move home, (or other people move in or leave your home) change the account we pay benefits into change your income and capital work more or fewer hours become ill start getting, or stop getting, another benefit, or get other benefits and the amount goes up or down. Important If you re not sure whether to tell us about a change, do it anyway. If you don t report a change when you should, you could risk action being taken against you, and having your benefit reduced or stopped in the future. You will then have to pay back any overpaid money.

15 15 What if I go into hospital? If you, your partner or a child you get benefit for, go into hospital, your Income Support should stay the same for up to 52 weeks. This is as long as you still meet the conditions for getting it. If you get other benefits that stop earlier because you (or someone you are claiming for) go into hospital, this could affect your Income Support. If you know you have to stay in hospital for longer than 52 weeks, ask us for advice. What if I go abroad? If you go abroad, you must tell us. You may still get Income Support if: you re only away for a short time, or you re only going abroad for NHS medical treatment. Call charges You can use the 0845 code to call any of our 0345 numbers. Check with your phone company which code is cheaper for you. Calls to 0800 numbers are free from BT land lines but you may have to pay if you use another phone company, a mobile phone, or if you are calling from abroad. Calls to 03 numbers from BT land lines should cost no more than 4p a minute with a 15p call set up charge. However, calls to 03 numbers are usually included in the cost of any call plan you may have, so ask your service provider if you will be charged for these calls. Calls from mobile phones can cost up to 40p a minute, so check the cost of calls with your service provider. You can ask us to call you back if you re concerned about the cost of the call. Textphones Our textphone numbers are for people who cannot speak or hear clearly. If you don t have a textphone, you could check if your local library or Citizens Advice Bureau has one. Our textphones don t receive text messages from mobile phones.

16 Important information about this leaflet This leaflet is only a guide and does not cover every circumstance. We have done our best to make sure that the information in this leaflet is correct as of October It is possible that some of the information is oversimplified, or may become inaccurate over time, for example because of changes to the law. You can find more information about benefits and pensions online. For benefits information go to: For pensions information go to: We aim to provide a high quality of service to all our customers. You can find out more in our customer charter at Crown copyright ISBN DWP030 v1.0 (October 2014)

Employment and Support Allowance

Employment and Support Allowance Employment and Support Allowance Help if you are ill or disabled Contents 3 About Employment and Support Allowance 4 Who can get Employment and Support Allowance 6 What happens when I claim? 7 Helping

More information

The Social Fund. Part of the Department for Work and Pensions

The Social Fund. Part of the Department for Work and Pensions The Social Fund Part of the Department for Work and Pensions What is the Social Fund? If you are on a low income and faced with costs that are difficult to pay for out of your normal income, the Social

More information

What happens if we ve paid you too much tax credits

What happens if we ve paid you too much tax credits What happens if we ve paid you too much tax credits Code of Practice COP26 Contents Introduction 1 Mandatory reconsideration 1 When you should dispute an overpayment 2 How we work out the amount of your

More information

Benefits and tax credits if you work 16 or more hours a week

Benefits and tax credits if you work 16 or more hours a week Formed from the merger of the National Council for One Parent Families and Gingerbread Factsheet For single parents in England and Wales July 2011 Freephone 0808 802 0925 Gingerbread Single Parent Helpline

More information

Sure Start Maternity Grant from the Social Fund

Sure Start Maternity Grant from the Social Fund Sure Start Maternity Grant from the Social Fund Claim form for people who need to buy things for a baby Can you get a Sure Start Maternity Grant? You may be able to get a Sure Start Maternity Grant if

More information

Introduction. Information on transferring payments to the UK 37. National Insurance Number 46. Jobseekers allowance 52.

Introduction. Information on transferring payments to the UK 37. National Insurance Number 46. Jobseekers allowance 52. Introduction XX Information on transferring payments to the UK 37 National Insurance Number 46 Jobseekers allowance 52 Crisis loans 60 Income support 65 Working Tax Credit 73 Statutory Sick Pay 78 Incapacity

More information

Other financial help

Other financial help Other financial help Grants Health Costs Housing Costs Help with debt Extra money for families Other financial help Many families are missing out on extra money that is available. The following is a list

More information

Working Tax Credit Help with the costs of childcare WTC5

Working Tax Credit Help with the costs of childcare WTC5 Working Tax Credit Help with the costs of childcare Find out how tax credits can help with the costs of childcare WTC5 Help If you need any help please: go to www.hmrc.gov.uk/taxcredits or phone our Helpline

More information

Disability and Carers Service. Customer Information

Disability and Carers Service. Customer Information Disability and Carers Service Customer Information 2 Disability and Carers Service - Customer Information Contents 3 Introduction 3 What we aim to do 4 What we would like you to do 5 Changes you must tell

More information

Benefits you can claim 1

Benefits you can claim 1 1 If you have arthritis, you may find that you need help with getting about or caring for yourself; these needs may lead to extra expenses. You may not be able to work, or you may need support to stay

More information

MS Essentials. Benefits and MS. This publication is available in large print Call 020 8438 0999 or email shop@mssociety.org.uk

MS Essentials. Benefits and MS. This publication is available in large print Call 020 8438 0999 or email shop@mssociety.org.uk Ninth edition December 2013 09 MS Essentials For people living with MS Benefits and MS Contents see page 2 03 What is happening to the benefits system in the UK? 06 Disability benefits 14 Unable to work

More information

Working Tax Credit Help with the costs of childcare WTC5

Working Tax Credit Help with the costs of childcare WTC5 Working Tax Credit Help with the costs of childcare Find out how tax credits can help with the costs of childcare WTC5 Help If you need any help please: go to www.hmrc.gov.uk/taxcredits or phone our Helpline

More information

How we work out child maintenance. A step-by-step guide

How we work out child maintenance. A step-by-step guide How we work out child maintenance A step-by-step guide About this leaflet This leaflet explains how the Child Maintenance Service works out child maintenance. It tells you the information we use and the

More information

Child Tax Credit and Working Tax Credit. Other types of help you could get

Child Tax Credit and Working Tax Credit. Other types of help you could get 9:47 am Page 1 Child Tax Credit and Working Tax Credit W TC 6 Other types of help you could get 9:47 am Page 2 Contents Introduction 1 Healthy Start 10 I get tax credits. Can I get other help? 1 Free school

More information

Sheffield Benefits Service

Sheffield Benefits Service Sheffield Benefits Service April 2013 Housing Benefit & Council Tax Support for people of working age Housing Benefit and Council Tax Support Housing Benefit is a national welfare benefit, administered

More information

It s time to renew your tax credits

It s time to renew your tax credits MR & MRS A N OTHER ADDRESS LINE 1 ADDRESS LINE 2 ADDRESS LINE 3 ADDRESS LINE 4 ADDRESS LINE 5 POSTCODE As Appointee for the claimants named below MR A N OTHER National Insurance number AB 12 34 56 C MRS

More information

A guide to what you can claim

A guide to what you can claim MWR Solicitors A legal guide BENEFITS: A guide to what you can claim Lawyers for life CONTENTS Introduction 3 Benefits in relation to sickness, ill health or injury 4 Statutory sick pay 4 Incapacity Benefit

More information

Help yourself to get more money

Help yourself to get more money Help yourself to get more money If you are struggling to make ends meet, there may be ways you can get more money or cut your bills. This leaflet gives you some ideas. For more information, see the list

More information

Industrial Injuries Disablement Benefit

Industrial Injuries Disablement Benefit Industrial Injuries Disablement Benefit and other compensation schemes Part of the Department for Work and Pensions Introduction If you have had an accident or have a disease because of your work, you

More information

Working Tax Credit Help with the costs of childcare WTC5

Working Tax Credit Help with the costs of childcare WTC5 Working Tax Credit Help with the costs of childcare WTC5 Help If you need any help: go to www.gov.uk/browse/benefits/tax-credits phone the Tax Credit Helpline on 0345 300 3900 textphone the Tax Credit

More information

Employment and support allowance and studying

Employment and support allowance and studying 6 [ Employment and support ] allowance and studying Employment and support allowance and studying is one of a series of Child Poverty Action Group in Scotland factsheets giving guidance to advisers who

More information

Last reviewed: September 2015 Next review date: April 2016

Last reviewed: September 2015 Next review date: April 2016 Factsheet Pension Credit About four million older people are entitled to receive Pension Credit to top up their retirement income, yet just under half of those eligible are not claiming it, or are not

More information

Are you looking after a child or young person who has: learning difficulties communication needs behaviour needs physical disabilities mental

Are you looking after a child or young person who has: learning difficulties communication needs behaviour needs physical disabilities mental Are you looking after a child or young person who has: learning difficulties communication needs behaviour needs physical disabilities mental ill-health or is long term sick? Then do you know about the

More information

Carer s Allowance Claim form

Carer s Allowance Claim form Carer s Allowance Claim form l Use this form to claim Carer s Allowance. l Please read the tes that came with the claim pack before you fill in the form. l The form must be filled in by you, the carer,

More information

Find out how tax credits can help with the costs of childcare WTC5

Find out how tax credits can help with the costs of childcare WTC5 Working Tax Credit Help with the costs of childcare Find out how tax credits can help with the costs of childcare WTC5 Help If you need any help please: go to www.hmrc.gov.uk/taxcredits or phone our helpline

More information

Approaching retirement

Approaching retirement A guide to tax and National Insurance contributions IR121 Contents Introduction Retiring early National Insurance contributions 1 Get a state pension forecast 2 Income tax 2 Claiming your State Pension

More information

Help yourself if you re 16 or 17

Help yourself if you re 16 or 17 Help yourself if you re 16 or 17 If you are about to leave school, you will have to decide what to do next. This leaflet goes through some of your options and outlines the help you may be able to get.

More information

State Entitlements. You may be eligible for a range of state benefits if you have been made redundant.

State Entitlements. You may be eligible for a range of state benefits if you have been made redundant. State Entitlements You may be eligible for a range of state benefits if you have been made redundant. State Entitlements The main benefit you may be able to claim while out of work is jobseeker s allowance.

More information

A tax credit guide for self-employed parents. Information for families. Incorporating The Lady Hoare Trust

A tax credit guide for self-employed parents. Information for families. Incorporating The Lady Hoare Trust A tax credit guide for self-employed parents 1 Information for families UK Incorporating The Lady Hoare Trust Introduction The rules for getting tax credits are very complicated, perhaps more so if you

More information

Benefits if you are sick or disabled

Benefits if you are sick or disabled Welfare Benefits Council Tax Benefit Housing Benefit Benefits if you are sick or disabled information from the Mind in Enfield Advice Team Social Fund Sickness and/or disability can happen to anyone at

More information

Child Tax Credit and Working Tax Credit

Child Tax Credit and Working Tax Credit Child Tax Credit and Working Tax Credit Why overpayments happen WTC8 Contents. Page Introduction 1 Your income changes 1 Including children on your claim 3 A change in your childcare costs 3 You stopped

More information

Getting your tax credits claim form right. Use these Notes to help you

Getting your tax credits claim form right. Use these Notes to help you Getting your tax credits claim form right Use these Notes to help you TC600 Notes for use from 6 April 2012 You must claim as a couple if you are married, or in a civil partnership. If you are legally

More information

factsheet Help with Council Tax

factsheet Help with Council Tax factsheet Help with Council Tax 2015/16 carersuk.org factsheet This factsheet looks at what help is available for council tax and what to do if you disagree with a council tax decision. The information

More information

Universal Credit and families: questions and answers

Universal Credit and families: questions and answers August 2015 Universal Credit and families: questions and answers Q. What is Universal Credit? Universal Credit is a new benefit that supports people who are on a low income or out of work, and helps ensure

More information

Childcare Grant 2015/16. Dependants Grants - What is Childcare Grant? How do students apply for Childcare Grant?

Childcare Grant 2015/16. Dependants Grants - What is Childcare Grant? How do students apply for Childcare Grant? 2015/16 What is? How do students apply for? How do students confirm their childcare costs? SF_England Dependants Grants - /SFEFILM SFEngland April 2015 What is? helps towards childcare costs for students

More information

If you have Parkinson s, or care for someone who does, you may have

If you have Parkinson s, or care for someone who does, you may have Work, Symptoms money and and practical lifestyle matters General information about benefits If you have Parkinson s, or care for someone who does, you may have some concerns about how you will manage financially.

More information

Housing Benefit and Council Tax Benefit for disabled students

Housing Benefit and Council Tax Benefit for disabled students Information Housing Benefit and Council Tax Benefit for disabled students You may photocopy this information booklet You may quote from this information booklet if you acknowledge the source Skill information

More information

Claiming as a couple. If you don t know what to put for an answer

Claiming as a couple. If you don t know what to put for an answer Getting your tax credits claim form right Use these Notes to help you TC600 Notes for use from 6 April 2015 Claiming as a couple You must claim as a couple if you are married, living with someone as if

More information

What happens if a paying parent doesn t pay child maintenance? A guide for receiving parents

What happens if a paying parent doesn t pay child maintenance? A guide for receiving parents What happens if a paying parent doesn t pay child maintenance? A guide for receiving parents About this leaflet This leaflet explains the actions that we can take if a paying parent doesn t pay child maintenance.

More information

Claim for help with health costs

Claim for help with health costs HC1 Claim for help with health costs Do you find it difficult to pay for health costs? You may be entitled to help through the NHS Low Income Scheme Use this form if you need help with paying for: NHS

More information

Extra help - Dependants' Grants

Extra help - Dependants' Grants Extra help - Dependants' Grants 2015/16 www.gov.uk/studentfinance What is Student Finance England? Contents Student Finance England is a service provided by the Student Loans Company. We provide financial

More information

Your rights and entitlements How to get the support you need if you have a hearing loss CONFUSED BY BENEFITS

Your rights and entitlements How to get the support you need if you have a hearing loss CONFUSED BY BENEFITS Your rights and entitlements How to get the support you need if you have a hearing loss CONFUSED BY BENEFITS In this leaflet we tell you how to get the benefits, equipment and services you re entitled

More information

Benefits. for Carers

Benefits. for Carers 2 Benefits for Carers EXTRA Money for Carers Carer s allowance What is carer s allowance? This is the main benefit for carers. It can be paid if you regularly look after someone who is disabled or has

More information

Disabled because of an accident at work?

Disabled because of an accident at work? SD7 October 2003 Disabled because of an accident at work? Disabled because of an accident at work? A basic guide to Industrial Injuries Disablement Benefit Reduced Earnings Allowance Income Support Pension

More information

Printed for the Scottish Government by RR Donnelly B55529 03/08

Printed for the Scottish Government by RR Donnelly B55529 03/08 THINKING ABOUT care MOVING INTO A home? THINKING ABOUT care MOVING INTO A home? Crown copyright 2005 ISBN 0 7559 4472 0 Scottish Government St Andrew s House Edinburgh EH1 3DG Printed for the Scottish

More information

Having a baby. 3 easy steps to make the most of your money

Having a baby. 3 easy steps to make the most of your money Having a baby 3 easy steps to make the most of your money The Money Advice Service is independent and set up by government to help people make the most of their money by giving free, impartial advice.

More information

Benefits and Rheumatoid Arthritis. Benefits and Rheumatoid Arthritis

Benefits and Rheumatoid Arthritis. Benefits and Rheumatoid Arthritis Benefits and Rheumatoid Arthritis Benefits and Rheumatoid Arthritis A simple guide to the main benefits that could be available to people with rheumatoid arthritis May 2015 Foreword By Ailsa Bosworth Chief

More information

Redundancy, finishing work and benefits

Redundancy, finishing work and benefits Redundancy, finishing work and benefits If your job finishes due to redundancy or a voluntary severance scheme you may need to claim social security benefits. Payments you get from your employer in these

More information

Help yourself if you re made redundant

Help yourself if you re made redundant Help yourself if you re made redundant If you ve been made redundant, this leaflet will help you find out about your rights, what benefits you may be entitled to, and where you can get more help and information.

More information

Compensation Recovery Unit. Z2 - Mandatory reconsideration and appeal guide for recovery of benefits and/or lump sum payments

Compensation Recovery Unit. Z2 - Mandatory reconsideration and appeal guide for recovery of benefits and/or lump sum payments Compensation Recovery Unit Z2 - Mandatory reconsideration and appeal guide for recovery of benefits and/or lump sum payments October 2013 1 Contents Compensation recovery scheme... 3 If you want the Compensation

More information

Understanding tax. A guide to putting your tax matters in order 2015-16

Understanding tax. A guide to putting your tax matters in order 2015-16 A guide to putting your tax matters in order 2015-16 Introduction If you re ill or caring for someone who is, you may need to put your financial matters in order. This booklet explains how to handle your

More information

IB1 from April 2005. A guide to. Incapacity Benefit Information for new customers

IB1 from April 2005. A guide to. Incapacity Benefit Information for new customers IB1 from April 2005 A guide to Incapacity Benefit Information for new customers Contents Contents Terminology 5 About this guide 8 This guide and the law 8 Great Britain and the United Kingdom 8 Introduction

More information

Notes to help nursing and midwifery students apply for support 2015-2016

Notes to help nursing and midwifery students apply for support 2015-2016 Notes to help nursing and midwifery students apply for support 2015-2016 You should use these notes if you are applying for funding under the Nursing and Midwifery Student Bursary (NMSB) Scheme and you

More information

Claim form for Housing Benefit and Council Tax Reduction

Claim form for Housing Benefit and Council Tax Reduction Claim form for Housing Benefit and Council Tax Reduction If you are just claiming Second Adult Rebate, only fill in Parts 1, 3 and 15 of this form and tick this box. Part 1 About you and your partner Do

More information

What happens if we have paid you too much tax credit?

What happens if we have paid you too much tax credit? What happens if we have paid you too much tax credit? COP26 CODE OF PRACTICE Contents How we work out your tax credit 1 Adjusting awards during the year 2 Stopping awards 3 Finalising awards at the end

More information

How to make a claim for benefits

How to make a claim for benefits GUIDE TO BENEFITS How to make a claim for benefits This is a basic guide to benefit entitlements; please ensure that you discuss with your Resettlement Officer before you make a claim for benefits. You

More information

STUDENTS WITH CHILDREN

STUDENTS WITH CHILDREN STUDENTS WITH CHILDREN theunionmmu.org facebook.com/theunionmmu twitter.com/theunionmmu CONTENTS 3 INTRODUCTION 3 FUNDING Studying Full Time Special Support Grant (SSG) Lone parents Supplementary Grants

More information

PC10S A detailed guide to Pension Credit for advisers and others (April 2015)

PC10S A detailed guide to Pension Credit for advisers and others (April 2015) PC10S A detailed guide to Pension Credit for advisers and others (April 2015) Contents ABOUT PENSION CREDIT... 7 WHAT IS PENSION CREDIT?... 7 Guarantee Credit... 7 Savings Credit... 7 Changes to Savings

More information

Student finance - how you're assessed and paid 2015/16. www.gov.uk/studentfinance

Student finance - how you're assessed and paid 2015/16. www.gov.uk/studentfinance Student finance - how you're assessed and paid 2015/16 www.gov.uk/studentfinance GOV.UK What is Student Finance England? Student Finance England (SFE) is a Student Loans Company service, providing financial

More information

PC10S A detailed guide to Pension Credit for advisers and others (December 2014)

PC10S A detailed guide to Pension Credit for advisers and others (December 2014) PC10S A detailed guide to Pension Credit for advisers and others (December 2014) PC10S December 2014 1 Contents Contents... 2 About Pension Credit... 12 What is Pension Credit?... 12 Guarantee Credit...

More information

Get advice now. Are you worried about your mortgage? New edition

Get advice now. Are you worried about your mortgage? New edition New edition July 2009 Are you worried about your mortgage? Get advice now If you are struggling to pay your mortgage, act now to stop your situation becoming worse. Working with Citizens Advice Bureaux

More information

Are you entitled to help with health costs? HC11W. Help with health costs

Are you entitled to help with health costs? HC11W. Help with health costs HC11W Help with health costs Are you entitled to help with health costs? NHS dental treatment Sight tests, glasses and contact lenses Travel to hospital for NHS treatment June 2010 www.wales.gov.uk/healthforms

More information

About your face-to-face assessment

About your face-to-face assessment Notes sheet About your face-to-face assessment Your face-to-face assessment Will I be seen by a qualified healthcare professional? What do I need to bring to my face-to-face assessment? How long is the

More information

FAMILIES AND SOCIAL CARE SPECIALIST CHILDREN S SERVICES GUIDE TO TAX AND BENEFITS WHEN YOU FOSTER A CHILD

FAMILIES AND SOCIAL CARE SPECIALIST CHILDREN S SERVICES GUIDE TO TAX AND BENEFITS WHEN YOU FOSTER A CHILD Version 1.0 FAMILIES AND SOCIAL CARE SPECIALIST CHILDREN S SERVICES GUIDE TO TAX AND BENEFITS WHEN YOU FOSTER A CHILD Document Owner: Performance and QA Manager (CiC) Authorised: February 2013 Review Date:

More information

Bank and building society interest

Bank and building society interest Bank and building society interest Are you paying tax when you don t need to? IR111 Contents Tax free income 1 How to get your interest without tax taken off 1 Can you get your interest tax free? 1 People

More information

Get advice now. Are you worried about your mortgage? New edition

Get advice now. Are you worried about your mortgage? New edition New edition July 2010 Are you worried about your mortgage? Get advice now If you are struggling to pay your mortgage, act now to stop your situation becoming worse. Working with Citizens Advice Bureaux

More information

Student finance - how you're assessed and paid 2015/16. www.gov.uk/studentfinance

Student finance - how you're assessed and paid 2015/16. www.gov.uk/studentfinance Student finance - how you're assessed and paid 2015/16 www.gov.uk/studentfinance GOV.UK What is Student Finance England? Student Finance England (SFE) is a Student Loans Company service, providing financial

More information

Funeral Benefit from the DSS

Funeral Benefit from the DSS Funeral Benefit from the DSS The state offers a specific benefit towards the cost of a funeral, for those people that it deems most need it. The qualification is strict but a successful application can

More information

Get advice now. Are you worried about your mortgage?

Get advice now. Are you worried about your mortgage? Are you worried about your mortgage? Get advice now If you are struggling to pay your mortgage, or you think it will be difficult to pay more when your fixed-rate deal ends, act now to stop your situation

More information

Adviceguide Advice that makes a difference

Adviceguide Advice that makes a difference Time off work The law automatically gives you rights to take time off work in certain circumstances. This time off will not always be paid. This fact sheet is about these automatic rights. Your contract

More information

How Child Maintenance Options uses your personal information

How Child Maintenance Options uses your personal information How Child Maintenance Options uses your personal information Sorting out separation Web app Get help with issues around your break-up with an easy-to-use web app tailored to your needs including: children

More information

STUDENTS WITH DEPENDANTS

STUDENTS WITH DEPENDANTS Advice Centre STUDENTS WITH DEPENDANTS This leaflet aims to outline the help that is available to students with dependants. STUDENTS WITH DEPENDANTS Studying at University can be daunting and combining

More information

Information pack for refugees

Information pack for refugees English Information pack for refugees September 2012 British Refugee Council, (commonly called the Refugee Council) is a company limited by guarantee registered in England and Wales, [No 2727514] and a

More information

Housing Benefit & Council Benefit Claim Form

Housing Benefit & Council Benefit Claim Form 2012/13 Please use capital letters Name Address Housing Benefit & Council Benefit Claim Form Don t delay - claim today! Do not delay returning this form if you do not have all the information that is asked

More information

STUDENTS AND BENEFITS

STUDENTS AND BENEFITS The Advice Centre www.susu.org/life/ STUDENTS AND BENEFITS 2011-2012 University of Southampton Students Union www.susu.org The Advice Centre OPEN Monday-Friday 9.00am - 5.00pm Contacting: The Advice Centre:

More information

Help yourself if you re made redundant

Help yourself if you re made redundant Help yourself if you re made redundant If you ve been made redundant, this leaflet will help you find out about your rights, what benefits you may be entitled to, and where you can get more help and information.

More information

HOUSING BENEFIT AND COUNCIL TAX SUPPORT 2015-16. www.havering.gov.uk

HOUSING BENEFIT AND COUNCIL TAX SUPPORT 2015-16. www.havering.gov.uk HOUSING BENEFIT AND COUNCIL TAX SUPPORT 2015-16 www.havering.gov.uk What are Council Tax Support and Housing Benefit? Council Tax Support helps people pay their Council Tax. The Government decided to replace

More information

help cancer cost of cancer work and with the A guide to benefits and financial help for people affected by cancer

help cancer cost of cancer work and with the A guide to benefits and financial help for people affected by cancer A guide to benefits and financial help for people affected by cancer Benefit rates apply April 2011 April 2012 work and help cancer with the cost of cancer Help with the cost of cancer Contents 1 About

More information

ILF user guide. A guide to maintaining your ILF award until March 2015

ILF user guide. A guide to maintaining your ILF award until March 2015 ILF user guide A guide to maintaining your ILF award until March 2015 Contents Introduction 3 Getting and using your ILF award Conditions 4 Getting your money 4 Managing your money 4 What can I spend my

More information

Student finance New full-time students 2014/15

Student finance New full-time students 2014/15 Student finance New full-time students 2014/15 sound advice on STUDENT FINANCE www.studentfinancewales.co.uk SFW/FSHE/V14 What is Student Finance Wales? Student Finance Wales is a service provided by the

More information

Who is eligible for the State Pension, a contribution based benefit for people of State Pension age

Who is eligible for the State Pension, a contribution based benefit for people of State Pension age Factsheet 19 April 2015 Inside this factsheet Who is eligible for the, a contribution based benefit for people of age Information about the current ages 65 for men and 62 ½ for women How to claim Information

More information

Child Tax Credit and Working Tax Credit

Child Tax Credit and Working Tax Credit Child Tax Credit and Working Tax Credit A guide CHILD TAX CREDIT AND WORKING TAX CREDIT WTC2 Contents Introduction 1 Child Tax Credit 4 Working Tax Credit 7 Income and capital 21 How is my award worked

More information

Help with Council Tax

Help with Council Tax WR4 April 2011 Welfare rights information sheet Help with Council Tax About this information sheet... 1 Who is liable to pay Council Tax?... 1 Council Tax bills and payment... 1 Help with reducing the

More information

Student finance - new full-time students 2015/16. www.gov.uk/studentfinance

Student finance - new full-time students 2015/16. www.gov.uk/studentfinance Student finance - new full-time students 2015/16 www.gov.uk/studentfinance What is Student Finance England? Contents Student Finance England is a service provided by the Student Loans Company. We provide

More information

European Economic Area

European Economic Area SA29 from February 2003 Your social security insurance, benefits and healthcare rights in the European Economic Area Your social security insurance, benefits and healthcare rights in the European Economic

More information

A detailed guide to Pension Credit for advisers and others January 2009. Part of the Department for Work and Pensions

A detailed guide to Pension Credit for advisers and others January 2009. Part of the Department for Work and Pensions A detailed guide to Pension Credit for advisers and others January 2009 Part of the Department for Work and Pensions Contents About Pension Credit What is Pension Credit?... 9 - Guarantee Credit...9 -

More information

help with health costs?

help with health costs? HCS 1 Are you entitled to help with health costs? NHS dental treatment Glasses and contact lenses Travel to hospital for NHS treatment Introduction This document gives guidance about NHS charges in Scotland.

More information

Housing Benefit and Council Tax

Housing Benefit and Council Tax HCTB1 notes 05/06 Housing Benefit and Council Tax Benefit tes for filling in the claim form for Housing Benefit and Council Tax Benefit About this form About Housing Benefit and Council Tax Benefit Second

More information

HOUSING BENEFIT AND COUNCIL TAX BENEFIT. Help with rent and Council Tax for pensioners

HOUSING BENEFIT AND COUNCIL TAX BENEFIT. Help with rent and Council Tax for pensioners HOUSING BENEFIT AND COUNCIL TAX BENEFIT Help with rent and Council Tax for pensioners Revised April 2010 Help with paying your rent and Council Tax if you are a pensioner We have written this leaflet for

More information

Extra help Disabled Students Allowances

Extra help Disabled Students Allowances Extra help Disabled Students Allowances in 2014/15 sound advice on STUDENT FINANCE www.studentfinancewales.co.uk SFW/BTGB/V14 What is Student Finance Wales? Student Finance Wales is a service provided

More information

Housing & Council Tax Benefit A Landlord s Guide

Housing & Council Tax Benefit A Landlord s Guide Housing & Council Tax Benefit North Yorkshire Training Group Benefits Leaflet also available in large print Contents: Part 1 - About this booklet Part 2 - What is Housing Benefit and Council Tax Benefit

More information

FAMILY CARER SUPPORT SERVICE

FAMILY CARER SUPPORT SERVICE FAMILY CARER SUPPORT SERVICE Guide to Benefit Changes for family carers and people with learning disabilities from 2013 Contents: The Government s New Digital Strategy p1 Universal Credit... p1 Personal

More information

Housing Benefit and Council Tax Reduction claim form

Housing Benefit and Council Tax Reduction claim form Lewes District Council Southover House, Southover Road Lewes BN7 1AB Opening Hours: Mon Fri 9:00 5:00 Direct Telephone: 01273 484186 Switchboard: 01273 471600 Email: benefit@lewes.gov.uk Minicom (01273)

More information

oce20617 Universal Credit Artwork - How to make a claim Leaflet A5.qxp 21/10/2015 12:17 Page 1 Universal Credit Your claim journey

oce20617 Universal Credit Artwork - How to make a claim Leaflet A5.qxp 21/10/2015 12:17 Page 1 Universal Credit Your claim journey oce20617 Universal Credit Artwork - How to make a claim Leaflet A5.qxp 21/10/2015 12:17 Page 1 Universal Credit Your claim journey oce20617 Universal Credit Artwork - How to make a claim Leaflet A5.qxp

More information

A guide to financial support for full-time students in higher education 2014/15

A guide to financial support for full-time students in higher education 2014/15 A guide to financial support for full-time students in higher education 2014/15 CONTENTS WHAT IS STUDENT FINANCE? 1 DO I QUALIFY? 2 WHAT CAN I GET? 4 ADDITIONAL OR SUPPLEMENTARY SUPPORT 13 HOW DO I APPLY?

More information

Deferring your State Pension

Deferring your State Pension Deferring your State Pension October 2014 2 Contents 4 Introduction 5 When can I get my State Pension? 6 Putting off claiming your State Pension 8 What are my choices? 9 How much more money could I get?

More information

1 Don t ignore the problem

1 Don t ignore the problem Sometimes when your circumstances change, for example you work fewer hours, become sick, separate/ divorce, receive a cut in your pay, lose your job or have high bills to pay, life seems impossible. Don

More information

What to do before your personal assistant starts

What to do before your personal assistant starts 3 What to do before your personal assistant starts Before your personal assistant (PA) starts work there are some key tasks you have to carry out: Contract of employment Paying your PA Providing a pension

More information

Community Services Card. Helping you with the costs of health care

Community Services Card. Helping you with the costs of health care Community Services Card Helping you with the costs of health care Contents You pay less for some health services You pay less for some health services 3 You might pay less for prescriptions 4 Can I get

More information