SAP Road Map for the SAP BusinessObjects Business Intelligence Solutions May 2012

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1 SAP Road Map for the SAP BusinessObjects Business Intelligence Solutions May 2012

2 Legal Disclaimer The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP. This presentation is not subject to your license agreement or any other service or subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation and SAP's strategy and possible future developments, products and or platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this document is not a commitment, promise or legal obligation to deliver any material, code or functionality. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This document is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP s willful misconduct or gross negligence. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forwardlooking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions. 2

3 SAP solutions for analytics Constant innovation for our customers Mobility For over 40 years SAP has enabled organizations to run their businesses better DATA IN ERP * + LoB + Systems of record Analytics Systems of engagement INFO OUT For over 4 years SAP has enabled organizations to make sense of their data and run smarter with SAP solutions Oracle SAP HANA SQL, DB2, and others Last year Mobility via Sybase acquisition This year SAP HANA * Enterprise resource planning + Line of business 3

4 Analytics solutions from SAP Key Capabilities Business intelligence (BI) SAP BusinessObjects BI platform BI clients Reporting Analysis Dashboarding Data discovery Integration and connectivity Mobile BI Integration with SAP HANA Embedded analytics in Business Suite Integration with the SAP NetWeaver Business Warehouse (SAP NetWeaver BW) component SAP BusinessObjects BI On Demand Enterprise information management (EIM) Data services Master data management Event processing Content management Information governance Business intelligence Enterprise information management Analytic applications Collaboration Data warehousing Analytic applications Extensible, role-based analytic solutions Designed to work with various data sources Designed for specific industries and lines of business Enterprise performance management Governance, risk, and compliance Data warehousing In-memory computing Enterprise data warehousing Data marts Data modeling Enterprise performance management (EPM) Strategy management Planning, budgeting, and forecasting Profitability and cost management Financial consolidation Disclosure management and XBRL Governance, risk, and compliance (GRC) Enterprise-ready GRC Access risk management Global trade services Continuous transaction monitoring 4

5 SAP BusinessObjects business intelligence solutions Market leadership Leading analysts rate SAP BusinessObjects portfolio of solutions as number one overall Visionary Trusted data with innovative and integrated EIM and BI solutions Unique offerings for in-memory computing, exploration, mobility, and collaborative decision making Vibrant partner ecosystem >7,000 partners across major independent software vendors, OEMs, resellers, and consulting Broad adoption >5 million users of SAP Crystal Reports software >3 million users of SAP BusinessObjects Web Intelligence software; de facto leader in software-as-a-service (SaaS) BI Open technology platform Designed to operate in heterogeneous environments and well integrated with SAP software Unified information Consumption of structured, unstructured, internal, and external data User-friendly user experience Designed for all users Solution designed for business users >40,000 customers = 80% of the Fortune 500 provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 2012 SAP AG. All rights reserved. 5

6 Global trends and their impact on business intelligence Everywhere mobility Big data Ubiquitous social networking and collaboration Increasingly pervasive BI Everywhere mobility Big data Social networking and collaboration Increasingly pervasive BI Enable BI clients for mobility Optimally leverage Sybase Unwired Platform Enable BI for inmemory solutions Enable BI for real-time operational systems, Internet activity, or streaming data Closely integrate BI collaboration solutions Identify opportunities to exploit collaboration in BI Move toward BI solutions that are increasingly simple to create, deploy, and use Use the ability to embed BI in other solutions 6

7 SAP s strategic focus on business intelligence Core Creative Mobile Extreme Social Core for innovation Complete BI suite Continued leadership Use by IT and departments Fast time to value Connection to the enterprise First experience for BI Content to point of impact Expansion to untapped users Big data Real time Predictive Innovation without disruption Ability to capture the decision Information in context Ability to leverage the network 7

8 Road map for the SAP BusinessObjects Business Intelligence Solutions Platform Mobility Big data Predictive Analysis Collaboration BI Clients BI for SAP software Platform Mobility Big data Predictive Analysis Collaboration Data discovery Next-generation clients BI for SAP software Core Creative Mobile Extreme Social Solution today Planned innovations Future direction 8

9 SAP BusinessObjects BI platform Semantic layer SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 Solution enhancements Key benefits Broader platform support Supports single and multisource universes InfoSets in SAP ERP Queries in SAP software ABAP Functions Improved access SAP HANA Dimensional universes in version 10 of SAP solutions for EPM Releases supported by Sybase, an SAP company Improvements to the connection to SAP NetWeaver BW Essbase 11 dimensional access and universes on Oracle EBS Big data SAP HANA - Support SQL access in single and multisource universes Apache Hadoop Hive - Support access in universes Solution today Increased reach of data: from operational to big data Increased fine-tuning of security with custom attributes and security software development kit (SDK) Better access to existing connectivity of SAP NetWeaver BW and SAP HANA 9

10 SAP BusinessObjects BI platform Developer-enabled SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 Solution enhancements Ability of OEM partners to repackage the SAP BusinessObjects BI suite Redistribute only the required components Support for product customizations Modify branding and theme of installer, BI launch pad, OpenDocument, BI workspace, and SAP Crystal Reports Changes persist after patch installation New RESTful Web service API Support SAP BusinessObjects BI platform and SAP Crystal Reports New universe management API New API for SAP BusinessObjects Explorer URL parameter support for SAP BusinessObjects Explorer Flex 4.0 support in SAP BusinessObjects Dashboards Key benefits Reduced footprint for faster downloads and installation Smooth integration with corporate branding Easier maintenance of a multitenant environment Reduced development times with modern, Web-standard APIs Solution today 10

11 SAP BusinessObjects BI platform Search SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 Solution enhancements Deeper indexing SAP Crystal Reports for the enterprise BI workspaces Users and groups Enhanced multilingual support Documents returned regardless of where created Improved ranking and relevance Based on location and number of matches Flexible search syntax Support for multiple parentheses Improved handling of multiple search terms Key benefits Single, consistent way of locating all BI content Ability to deploy globally Solution today 11

12 SAP Business Objects BI OnDemand Complete. Intuitive. Turnkey. SAP BusinessObjects BI OnDemand Solution enhancements Upload, explore and visualize your data using Explorer Use Crystal Reports and Web Intelligence to build operational and ad-hoc reports Access your Web Intelligence reports and data in SAP Mobile BI for ipad SAP HANA allows customers to bring data into BI OnDemand and not worry about some of the normal complexities of data management such as indexing and optimization Key benefits Quickly explore and visualize your data and gain insights Create operational and ad-hoc reports, and share them securely Access your data and reports from anywhere Bring data into the system without complex data maintenance Solution today 12

13 Mobility Delivering insight to the critical moments of engagement SAP BusinessObjects Mobile 4.1 Solution enhancements Support for SAP Crystal Reports Support for more features of SAP BusinessObjects Web Intelligence, including drill, sort and rank, sections, breaks, and filters Support for hierarchical data and prompts in documents in SAP BusinessObjects Web Intelligence Improved home screen Ability to embed Sybase Unwired Platform and the SAP Sybase Afaria mobile device management solution Integration with SAP StreamWork Support for exploration Views and time and geography dimensions in SAP BusinessObjects Explorer Offline support Key benefits Consume more BI documents without modification Ensure that BI is available for critical moments of engagement Align between the SAP BusinessObjects Explorer mobile app and the SAP BusinessObjects Explorer application Collaborate on your BI even when away from the office Solution today 13

14 Big data High-performance analytics on petabyte-scale data SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 Solution enhancements Access Hadoop Hive using the universe semantic layer Access Sybase IQ with universes and SAP Crystal Reports 2011 Use SAP HANA Access analytic/calculation views of SAP HANA from all BI clients Use multisource workflows between SAP HANA and SAP Sybase IQ Leverage SAP HANA as a repository and audit database Use variables of SAP HANA Use single sign-on support for SAP HANA with Kerberos Key benefits Best BI experience on big data with user-friendly interfaces on complex data deployments Federation of the power of SAP HANA and the storage capacity of SAP Sybase IQ Big-data value via SAP software and support for scenarios Solution today 14

15 Insight-to-action framework Closing the loop SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 Solution enhancements Supported by SAP Crystal Reports and SAP BusinessObjects Dashboards SAP NetWeaver BW defines an action Supported actions Generic Web addresses like Google maps Web applications: SAP Business Explorer (SAP BEx) tools and SAP NetWeaver BW SAP Crystal Reports and SAP BusinessObjects Dashboards Transactions Reports in ABAP Queries in SAP NetWeaver BW and InfoSets Ability to be parameterized Key benefits Invoke operational transactions in SAP and non-sap applications Invoke closed loop business processes from BI to transactions Solution today 15

16 Collaboration Drive fast, meaningful results with integration of SAP StreamWork SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 Solution enhancements Send BI documents to an activity in SAP StreamWork Link from SAP StreamWork to BI documents Schedule BI documents to SAP StreamWork Follow and collaborate on BI documents within BI launch pad Feed for SAP StreamWork available as module for BI workspaces so that users can keep track of followed reports Mobile support: comment on reports and send reports to new or existing activities in SAP StreamWork (available in SAP BusinessObjects Mobile 4.1 (for ipad)). Key benefits Make better decisions by combining social collaboration with BI Add value to BI documents by augmenting them with social insights Solution today 16

17 Predictive analysis Uncover hidden trends and insights take proactive action SAP BusinessObjects Predictive Analysis Solution enhancements Desktop solution for developing predictive analysis Drag-and-drop visual interface for data selection, preparation, and processing Access to advanced visualizations directly within the modeling tool Ability to read and write from data stored in universes, SAP Sybase IQ, SAP HANA, and other sources Ability to access the in-database predictive algorithms of SAP HANA Key benefits Ease of use for the data analyst Visualizations right where you d expect them. Integration: ability to share insights with other BI tools No need to extract terabytes of data from SAP HANA to perform predictive analytics Solution today 17

18 Data discovery with SAP BusinessObjects Explorer Self-service solution for richer insight SAP BusinessObjects Explorer Solution enhancements Ability of casual users to create their own compositions of visualizations (views) in SAP BusinessObjects Explorer Time and geography awareness Second nested dimension of analysis chart by geography and product Native mobile support for new features Improved search including auto-correct and did-youmean feature Support for Hadoop Key benefits Empower casual users to experience self-serve data discovery Discover critical answers over the Web or on device Improve adoption with intuitive behavior for date, time, and geographical dimensions Create user-defined dashboards more easily without dependency on IT or training Solution today 18

19 Data Discovery: SAP Visual Intelligence Empowering the Business Analyst Solution enhancements Enabling the business analyst to View and interact with data stored in HANA Create your own analysis and stunning visualization on top of SAP HANA Share with colleagues Key benefits Easy to use and quick to install. Get real-time answers on any volume of data Connect, access and visualize data without a single line of code Solution Today 19

20 BI for customers of SAP NetWeaver BW BI designed for SAP NetWeaver BW SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 Solution enhancements Consistent client data access using query panel and business intelligence consumer services (BICS) Direct connection to queries in SAP BEx from all clients Ability to dashboards using queries in SAP BEx to be hosted on the SAP BusinessObjects BI platform Member selection by level in SAP Crystal Reports, SAP BusinessObjects Web Intelligence, and SAP BusinessObjects Dashboards Support for scaling factor in SAP Crystal Reports, SAP BusinessObjects Web Intelligence, and SAP BusinessObjects Dashboards Support for hierarchies in workflows throughout SAP BusinessObjects Web Intelligence input, navigation, and display Key benefits Consistent data access across tools reduces training and administration cost Investment in queries in SAP NetWeaver BW is protected and leveraged No additional semantic modeling is required Powerful member selector to save time when working with large hierarchies Solution today Detailed road map being created 20

21 BI for customers of SAP ERP BI designed for SAP ERP SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 Solution enhancements One software platform that powers embedded analytics, SAP Rapid Marts, and rapid deployment of operational reporting with SAP ERP and SAP HANA Support data access in SAP ERP from universe semantic layer Support for InfoSets in SAP ERP, queries in SAP software, and functions in ABAP in single and multisource universes Support for SAP R/3 4.6C and later Key benefits Rapidly improve operational reporting quality and velocity by adding the SAP BusinessObjects BI platform to your SAP ERP application No need to upgrade your SAP ERP or add SAP NetWeaver BW Combine data in SAP ERP with data in other systems using multisource universes Leverage existing code written in ABAP Solution today Detailed road map being created 21

22 Road map for the SAP BusinessObjects Business Intelligence Solutions Platform Mobility Big data Predictive Analysis Collaboration BI Clients BI for SAP software Platform Mobility Big data Predictive Analysis Collaboration Data discovery Next-generation clients BI for SAP software Core Creative Mobile Extreme Social Solution today Planned innovations Future direction 22

23 SAP BusinessObjects Business Intelligence Solutions Summary Core Core for innovation Complete BI suite Continued leadership Key needs Semantic layer Easier use of and migration to SAP HANA Hadoop capabilities Continued performance improvements Core platform Support for an increasing number of platforms and technologies Developer enablement Ability to address remaining upgrade blockers Support for key software development kits (SDK) Ability to allow more flexibility around themes and branding Key innovations SAP HANA: Dimensional access to models in SAP HANA Performance improvements Migration tools Hadoop federation and extended support IDT federation design Sybase ASA 12 support Latest Microsoft technologies Latest IBM and Oracle technologies Latest browser technologies Ability to create core SDKs to enable migration and provide extension points Ability to convert Universes (.UNV) to (.UNX) programmatically Enablement of custom branding capabilities Planned innovations 23

24 SAP BusinessObjects Business Intelligence Solutions Summary Core Core for innovation Complete BI suite Continued leadership Deployment simplification Software management simplification Multitenancy capability Key needs Improved installation experience Simplified server deployment Key innovations User-friendly, more robust, and quicker installation experience Server configuration tool enhancement Auto-update service to help system administrators manage the update of desktop clients Improved software lifecycle management Auto-update service to help system administrators manage the update of desktop clients Software version management (standard representation, programmatic discovery, and asset visualization) Ability to manage a large, centrally managed BI environment better Ability to manage resource allocation to tenants actively, to avoid having a single tenant abuse the whole system Enhanced tenant provisioning tool for universe management Planned innovations 24

25 SAP BusinessObjects Business Intelligence Solutions Summary Key needs Key innovations Core Core for innovation Complete BI suite Continued leadership Reporting - Crystal Reports - Web Intelligence Dashboards More report insight on mobile devices Increased capability and flexibility around Web services, configuration of UI, data sources and embedding BI Better control of the execution of queries against SAP NetWeaver BW Ability of developers to customize and extend the product Deploy dashboards to mobile users to make quicker, more informed decisions Analyze data while travelling or disconnected Mobile BI interactive mode allowing for drilling and sorting and better mobile experience Ability to add formatted reporting to custom applications with modern Web APIs and standards Improve SAP BW performance Embed and extend RESTful APIs for report consumption, scheduling, and changing data source HTML5 output for dashboards Online or offline dashboards - For browser, desktop, and mobile Ability to analyze data snapshots - Zen Develop analytic applications for use on the Web or mobile devices Allow users to interact with data easily in highly customizable interfaces State-of-the-art, user-friendly development framework Build multidimensional analytical applications Eclipse-based development environment HTML5 rendering Planned innovations 25

26 SAP BusinessObjects Business Intelligence Solutions Summary Key needs Key innovations Core Core for innovation Discovery - Explorer Leverage already-defined data sources Faster time to answers on any volume of data with improved integration with SAP HANA Ability to map objects from an existing information space to another data source Renewed support of universes prior to version 4.0 (.unv) Upgrade of SAP BusinessObjects Explorer to SAP HANA Complete BI suite Continued leadership Planned innovations 26

27 SAP BusinessObjects Business Intelligence Solutions Summary Key needs Key innovations Core Analysis - Analysis, for MS Office Leverage existing investments in workbooks of SAP BEx Easily combine corporate data with personal data for analysis and sharing Conversion of simple Web Analyzer tool workbooks Support for work spaces Core for innovation Complete BI suite - Analysis, for OLAP Take full advantage of in-memory capabilities of SAP HANA Connect to SAP and non-sap data sources Simplify the experience of consuming multidimensional data and analyses Support for hierarchies and variables in HANA Essbase connectivity User interface customization and simplification Continued leadership Planned innovations 27

28 SAP BusinessObjects Business Intelligence Solutions Summary Creative Use by IT and departments Fast time to value Data discovery SAP Visual Intelligence Key needs Increased simplicity and ease of use Faster time to answers Simpler and easier installation and use, with no IT or developer dependency Key innovations Increased business user autonomy and richer information context Improved integration with SAP HANA SAP Visual Intelligence desktop version for user autonomy Connection to the enterprise Planned innovations 28

29 SAP BusinessObjects Business Intelligence Solutions Summary Mobile First experience for BI Content to point of impact Expansion to untapped users Key needs Mobility Ability to reach more decision makers with a simplified user experience on more devices Solutions that are user-friendly and easy to navigate Key innovations Ability to bring BI to new decision makers on Android and iphone devices Completely redesigned user experience for report navigation, favorites, and instance control Planned innovations 29

30 SAP BusinessObjects Business Intelligence Solutions Summary Extreme Big data Real time Predictive Key needs Big data Enhanced support of SAP HANA for all tools BI project enablement on big data Predictive analytics Simplified analyses Visualization of large data volume Key innovations Wider adoption of functionalities of SAP HANA in all BI client tools Ability to move a BI project on third-party sources to SAP HANA Simpler and easier method to create analyses via wizard Expanded visualization capabilities Planned innovations 30

31 SAP BusinessObjects Business Intelligence Solutions Summary Social Ability to capture the decision Information in context Ability to leverage the network Key needs Social Enable easier and smoother collaboration on business data, information sharing, and inclusive decision making Key innovations Comment while viewing report instances from BI launch pad Send reports to SAP StreamWork from within the launch pad Planned innovations 31

32 BI for customers of SAP NetWeaver BW Solution enhancements Enhanced performance when creating or refreshing a report based on a query in SAP BEx Retrieval of information and metadata on demand Enhanced metadata support for SAP NetWeaver BW Support for variable variants Integration between SAP NetWeaver Identity Management and the SAP BusinessObjects BI platform Key benefits Increased performance, resulting in a better consumer experience Ability to leverage only the metadata that is required for specific workflows to increase overall performance and reduce time to create and edit reports Richer meta-data support to allow customers to leverage even more from their investment in queries in SAP BEx Ability to create and leverage variable combinations, greatly enhancing the user experiences and reducing the overall time needed to create or refresh reports Integrated user provisioning to reduce administrative tasks to a single environment and allow a globally managed user repository Planned innovations 32

33 BI for customers of SAP ERP Embedded analytics Solution enhancements Operational data providers (ODP) that feed analytic and hierarchical data directly from SAP transactional systems. Use the standards of SAP NetWeaver to BI tools Over 500 ODPs delivered with SAP ECC 6, EHP6 Compatibility with SAP NetWeaver BW Accelerator providing indexing and search Ability to leverage SAP NetWeaver 7.03 Key benefits Single interface to consuming analytical data, whether directly from SAP ECC or via SAP NetWeaver BW Enablement of powerful OLAP reporting directly on application data within SAP Business Suite without setting up a data warehouse. Support for the BusinessObjects BI client tools, like those of SAP BusinessObjects Analysis, edition for Microsoft Office directly against SAP ECC Zero latency No data warehouse to maintain Planned innovations 33

34 Road map for the SAP BusinessObjects Business Intelligence Solutions Platform Mobility Big data Predictive Analysis Collaboration BI Clients BI for SAP software Platform Mobility Big data Predictive Analysis Collaboration Data discovery Next-generation clients BI for SAP software Core Creative Mobile Extreme Social Solution today Planned innovations Future direction 34

35 SAP BusinessObjects Business Intelligence Solutions Future Direction Future Direction Core Foundation for innovation Complete BI Suite Continued Leadership Comprehensive Business Intelligence platform - All users - All data - All landscapes Convergence across domains - On premise - On device - On demand Enterprise scalability Enterprise integration Future direction 35

36 SAP BusinessObjects Business Intelligence Solutions Future Direction Future Direction Creative For IT and Department Fast time-tovalue Connected to the Enterprise Compress time from information to insight Empower the Analyst - Easy to use - Unleash creativity - Unbounded and seamless (department or enterprise) Empower IT - Easy to deploy - Enterprise scalability - Liberate parts of organization that are blocked 36

37 SAP BusinessObjects Business Intelligence Solutions Future Direction Future Direction Mobile First experience for BI Content to point of impact Expand to untapped users Mobile for everyone Optimal end user experience Driver of increasing consumption Mobile-driven action 37

38 SAP BusinessObjects Business Intelligence Solutions Future Direction Future Direction Extreme Big data Real-time Predictive Analytics first driver of action rather than measuring past actions Optimally consume of extreme data performance High resolution BI optimized perspective from summary to transactions Ubiquitous BI 38

39 SAP BusinessObjects Business Intelligence Solutions Future Direction Future Direction Social Capture the decision Information in context Leverage the network Converge collaboration and business intelligence Enable real-time Social analysis Capture collaboration context at all points in the information supply chain 39

40 Key links for more information SAP internal Road map page in SAP Corporate Portal Road maps on spotlight Road map wiki in SAP Corporate Portal Road maps on SAP Service Marketplace SAP s release strategy for large enterprises on SAP Service Marketplace SAP named worldwide market-share leader for business intelligence in 2011 Solution today 40

41 Key links for more information SAP customers and partners SAP named worldwide market-share leader for business intelligence In 2011: Gartner Road maps on SAP Service Marketplace SAP s release strategy for large enterprises on SAP Service Marketplace SAP BusinessObjects BI Solutions on sap.com Solution today 41

42 Thank you Contact information: F name MI. L name Title Address Phone number

43 2012 SAP AG. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. Microsoft, Windows, Excel, Outlook, PowerPoint, Silverlight, and Visual Studio are registered trademarks of Microsoft Corporation. IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z, System z10, z10, z/vm, z/os, OS/390, zenterprise, PowerVM, Power Architecture, Power Systems, POWER7, POWER6+, POWER6, POWER, PowerHA, purescale, PowerPC, BladeCenter, System Storage, Storwize, XIV, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2, AIX, Intelligent Miner, WebSphere, Tivoli, Informix, and Smarter Planet are trademarks or registered trademarks of IBM Corporation. Linux is the registered trademark of Linus Torvalds in the United States and other countries. Adobe, the Adobe logo, Acrobat, PostScript, and Reader are trademarks or registered trademarks of Adobe Systems Incorporated in the United States and other countries. Oracle and Java are registered trademarks of Oracle and its affiliates. UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group. Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or registered trademarks of Citrix Systems Inc. HTML, XML, XHTML, and W3C are trademarks or registered trademarks of W3C, World Wide Web Consortium, Massachusetts Institute of Technology. Apple, App Store, ibooks, ipad, iphone, iphoto, ipod, itunes, Multi-Touch, Objective-C, Retina, Safari, Siri, and Xcode are trademarks or registered trademarks of Apple Inc. IOS is a registered trademark of Cisco Systems Inc. RIM, BlackBerry, BBM, BlackBerry Curve, BlackBerry Bold, BlackBerry Pearl, BlackBerry Torch, BlackBerry Storm, BlackBerry Storm2, BlackBerry PlayBook, and BlackBerry App World are trademarks or registered trademarks of Research in Motion Limited. Google App Engine, Google Apps, Google Checkout, Google Data API, Google Maps, Google Mobile Ads, Google Mobile Updater, Google Mobile, Google Store, Google Sync, Google Updater, Google Voice, Google Mail, Gmail, YouTube, Dalvik and Android are trademarks or registered trademarks of Google Inc. INTERMEC is a registered trademark of Intermec Technologies Corporation. Wi-Fi is a registered trademark of Wi-Fi Alliance. Bluetooth is a registered trademark of Bluetooth SIG Inc. Motorola is a registered trademark of Motorola Trademark Holdings LLC. Computop is a registered trademark of Computop Wirtschaftsinformatik GmbH. SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer, StreamWork, SAP HANA, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects Software Ltd. Business Objects is an SAP company. Sybase and Adaptive Server, ianywhere, Sybase 365, SQL Anywhere, and other Sybase products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Sybase Inc. Sybase is an SAP company. Crossgate, m@gic EDDY, B2B 360, and B2B 360 Services are registered trademarks of Crossgate AG in Germany and other countries. Crossgate is an SAP company. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary. The information in this document is proprietary to SAP. No part of this document may be reproduced, copied, or transmitted in any form or for any purpose without the express prior written permission of SAP AG. 43

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