Establishing Testing Knowledge and Experience Sharing at Siemens

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1 Europe s Premier Software Testing Event World Forum Convention Centre, The Hague, Netherlands The Future of Software Testing Establishing Testing Knowledge and Experience Sharing at Siemens Peter Zimmerer, Siemens AG, Germany

2 Corporate Technology Establishing Testing Knowledge and Experience Sharing at Siemens 16 th EuroSTAR Conference 2008 The Hague, Netherlands Peter Zimmerer Principal Engineer Siemens AG, CT SE 1 Corporate Technology Corporate Research and Technologies Software & Engineering, Development Techniques Munich, Germany peter.zimmerer@siemens.com Copyright Siemens AG All rights reserved.

3 Contents Introduction and motivation History and themes Some numbers and examples Lessons learned Summary Page 3 November 12, 2008 Peter Zimmerer, CT SE 1

4 Introduction One significant factor for a better future of software testing lies in a better knowledge sharing and exchange of our experience but how to do it in practice? Learn from an example of how we at Siemens have effectively approached this issue over several years Remark: This is not the only thing you could / should do w.r.t. a better future of software testing Page 4 November 12, 2008 Peter Zimmerer, CT SE 1

5 corporate projects, top+ innovation Regions Siemens Corporate Technology Technologies, competencies and services for the Groups Customer Sectors / Divisions Energy Industry Healthcare Corporate Technology (CT) Corporate Research and Technologies (CT T) Core technologies and competencies with multiple impact Pictures of the Future Accelerators for new business opportunities Corporate Intellectual Property and Functions (CT I) Intellectual Property services and strategy Standardization, environmental affairs, Information research center Page 5 November 12, 2008 Peter Zimmerer, CT SE 1

6 Start in 2001 Survey at the Siemens business units to identify and collect requirements, needs, demands expectations proposed topics for a new, Siemens internal conference event: Exchange of Experience: Testing Areas with highest interest 1. Testing approaches and methods 2. Test automation 2. Efficiency in testing 3. Best practice sharing of experiences, problems, and solutions to testing relevant topics Page 6 November 12, 2008 Peter Zimmerer, CT SE 1

7 The Exchange of Experience: Testing Event in the context of the global Siemens Software Initiative (SWI) Enterprise-wide initiative since 1995 Strategic approach focused on the Optimization of Software Development at Siemens Structure: outsourcing, offshoring Processes: maturity, simplification, standardization, stabilization Synergies: architecture, platforms Best Practice Sharing approach Organized and presented by CT SE 1 A service for the Siemens sectors by Siemens Corporate Technology Page 7 November 12, 2008 Peter Zimmerer, CT SE 1

8 Goals and intention of this series of event Regular exchange of information and experience on the topic Testing for the Siemens business units (once per year) Best practice sharing Presentations and discussions of experiences, problems, and solutions to testing relevant topics Description of benefits of used test approaches Promoting of new test concepts, test trends (ideas, options, possibilities), and test know-how Networking within the Siemens testing community Every event has a defined theme and main focus addressing current needs, trends, and directions in testing Page 8 November 12, 2008 Peter Zimmerer, CT SE 1

9 History and themes (1) 1 st Exchange of Experience: Testing on April 4, 2002 Focus on test automation 2 nd Exchange of Experience: Testing on January 30, 2003 Theme: Testing an investment with great added value Focus on Investment for testing versus benefit / added value of testing Test exit criteria ready to release? 3 rd Exchange of Experience: Testing on January 28, 2004 Theme: Testing a critical key to success Focus on Test design methods Test tools Page 9 November 12, 2008 Peter Zimmerer, CT SE 1

10 History and themes (2) 4 th Exchange of Experience: Testing on March 1, 2005 Theme: Testing in a Global World 5 th Exchange of Experience: Testing on March 7, 2006 Theme: Testing Non-Functional Requirements 6 th Exchange of Experience: Testing on April 17, 2007 Theme: Test Managers Excellence in Testing and Management 7 th Exchange of Experience: Testing on April 23, 2008 Theme: Testers Collaborating with Other Stakeholders 8 th Exchange of Experience: Testing, spring 2009 Theme: to be announced Page 10 November 12, 2008 Peter Zimmerer, CT SE 1

11 Theme of the 7 th Exchange of Experience: Testing Testers Collaborating with Other Stakeholders (1) Software development is a cooperative game and it is all about people. Alistair Cockburn, 1999 Collaboration is a megatrend Agile development Tooling collaboration software E.g.: IBM Jazz collaboration platform Page 11 November 12, 2008 Peter Zimmerer, CT SE 1

12 Theme of the 7 th Exchange of Experience: Testing Testers Collaborating with Other Stakeholders (2) There are many different disciplines and many different stakeholders and many different roles in the game of software development Problems: dysfunctional organization mindset that puts people into narrow functional silos No alignment between silo teams Rigid barriers between team members are harmful Page 12 November 12, 2008 Peter Zimmerer, CT SE 1

13 Theme of the 7 th Exchange of Experience: Testing Testers Collaborating with Other Stakeholders (3) Head of R&D Software project manager Software architect Product lifecycle manager Requirements engineer Software developer Tester: test manager, test analyst, test designer, test engineer, Page 13 November 12, 2008 Peter Zimmerer, CT SE 1

14 Panel discussion at the 7 th Exchange of Experience: Testing Testers Collaborating with Other Stakeholders Challenges and skills for sustainable collaboration Where do you see the challenges in the collaboration between testers and other stakeholders in your specific domain? What are the key skills a tester must have for effective and efficient collaboration with other stakeholders and vice versa? How do you handle problems like missing requirements or untestable components? Input and output (involvement / contribution) expected and offered What input and involvement in testing actitivies do you as a tester expect from other stakeholders? What output and contribution do you as a tester offer to other stakeholders? Strategies and workflows to enhance collaboration Which strategies and workflows do you use to enhance collaboration between testers and other stakeholders? Page 14 November 12, 2008 Peter Zimmerer, CT SE 1

15 Some numbers Annual one-day event at Siemens Corporate Technology in Munich, Germany Between 80 and 110 participants from all Siemens sectors and Siemens business units from all over the world: Australia, Austria, China, France, Germany, Greece, India, Israel, Italy, Korea, Poland, Romania, Russia, Sweden, Switzerland, Turkey, UK, and US Typically 6-8 Presentations per event Discussion groups Panel discussions on the specific themes with invited panel members from different Siemens business units Page 15 November 12, 2008 Peter Zimmerer, CT SE 1

16 Some examples Several of the test approaches presented by a Siemens business unit have been explicitly picked up, reused, and adapted by others, for example at the 6 th event:... presents work from a project that was inspired by a talk at the 3 rd Exchange of Experience: Testing Exchange of experiences and data about benefits (ROI) of used test approaches, testing methods, and testing tools, e.g. in the area of model-based testing or test automation After lunch there is typically a Surprise presentation like a quiz a funny session about serious test related content to attract and involve the participants Page 16 November 12, 2008 Peter Zimmerer, CT SE 1

17 Lessons learned It takes time and effort to setup, plan, and organize such an event Use an explicit call for presentations to involve people We clearly reached the goals of this series of event Regular, well established conference event within Siemens Description of benefits of used test approaches Promoting of new test concepts, test trends (ideas, options, possibilities) and test know-how Networking within the Siemens testing community Because the event is (only) Siemens internal we can share confidential data as well it is not intended to compete with external testing conferences like EuroSTAR It is really worth Page 17 November 12, 2008 Peter Zimmerer, CT SE 1

18 Summary One significant factor for a better future of software testing lies in a better knowledge sharing and exchange of our experience One example how to make this happen within Siemens is our annual Siemens internal conference event called Exchange of Experience: Testing Provide your testers a live forum to exchange experiences, to learn, and to improve collaboration and networking better visibility of testing within the company Think about doing the same kind of events in your company as well and present your results at next EuroSTAR! Page 18 November 12, 2008 Peter Zimmerer, CT SE 1

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