Manual for VP Webshop

Transcription

1 Manual for VP Webshop

2 This manual is intended to assist you when working with VP Webshop. Creating and handeling products for your VP webshop. 2

3 Log on to your account in BoxOffice. Click on the tab called Ware Admin (BETA) to access the overview page for the webshop. On the overview page click add ware to add a product profile to your webshop. 3

4 You are presented with a menu box with different categories that need to be filled out to create a profile for your product. 4

5 Information Fill in the practical information about your product. Please note before you start that all fields are not mandatory. Mandatory fields are marked with *. Active: Set your product profile to active, if you want it to be visible in the webshop right away. It s a good idea to leave this unchecked, untill you are done editing your product. Ware type: Select digital(e.g. tickets) or physical (merchandice, menus etc) Sale type: Standalone: A product featured in the webshop Linked: A product in the webshop linked to an event in the buying process Standalone+Linked: A product both featured in the webshop and linked to an event 5

6 Information continued Organizer profile: Choose an organizer profile from the list. Organizer profiles have been predefined by Venuepoint Support. VAT: Choose a VAT value for your product. The standard VAT in DK is 25%. Please note that different countries may have other VAT values even variantions in relations to the product type. The VAT is predefined by venue and set up by Venuepoint Support. Online Receipt: Choose the online receipt you want to send the customers automatically after their purchase. 6

7 Information continued When choosing a date use the calendar to find the date, notice that you can choose date and time of day using the time functionality. You can also set the publish date to now. When you are finished press done. Publish start/end date: Defines the time period you want your product to be visible in your webshop. Use to hype your event. Sale start/end date: Defines the time period in which you want your product to be for sale. Press Now to either publish and/or start sale right away. 7

8 Information continued Minimum/Maximum quantity: Set the minimum and maximum number of this product you allow per transaction in your webshop. Quantity in stock: Fill in the number of stock, if you have one equal amount of products e.g. cd s or teddy bears. Please note that if you have advanced products with different variants, this box is not relevant. Leave space empty for unlimited stock. Serial Number: A placeholder for external useage for productnumbers/barcodes etc. Settlement Licensee and Settle to: These values are predefined by venue and set up by Venuepoint Support. Choose from the list. When you are done press save. 8

9 Language Add text about your product. Title/Subtitle/Text: Insert title, subtitle and text. When inserting text, copy your text from the original document and paste it in the text box by pressing the plain text icon, thus removing all previous formatting. If you have text in more languages you can add it here and navigate between the different languages using the top language bars. 9

10 Language continued If your product is advanced and features more than one variant, you name the variant structure here. Primary variant: e.g. Departure point or Restaurant Secondary variant: e.g. Single/Roundtrip, Dinner for 2 Date variant: Date/Time Your variant headers will appear as the structure of the variants in the webshop see illustration below. 10

11 Language continued Alert text: If special conditions apply to activate or use this product, e.g if it is only possible to use product in a restricted area. Remember to tick of show alert to activate the alert text in the webshop Internal note: Write a note here for internal purposes. This text is not visible for webshopbuyers. When you are done press save 11

12 Categories Choose a category and a secondary category from the list and press add. The categories are predefined. One product can have more categories. You can remove a category by pressing the red minus icon. When you are done press add. Categories will appear on the webshop in a dropdown menu as shown below. This is how categories look in the webshop 12

13 Tag Tags are words that will lead webshop customers to your product when they use the webshop search function. E.g. a Springsteen band t-shirt could be tagged with: merchandise, the boss, fashion. Add tag in the text box and press add. Add more tags. The added tags will appear under current tags. 13

14 Variants Under Language you chose the names of primary, secondary and date variant header. These are the names for the structure of variants from which the customers will navigate in the dropdown menu in the webshop. In this step you name the specific variants, or what the variants will consist of. Examples: (Variant header) Dinner: (Variants) cafe, menu, date/time (Variant header) Transport: (Variants) place of departure, single/roundtrip, date/time Tip: You you have the opportunity to Filter by Date or Filter by Date and Time on your product. This gives you the opportunity to only show the specific product (Date/Date and Time), if it matches the time of show it is linked to (see slide 17 on linked events). 14

15 Variants continued Here you can see how the dropdown menu in the left side structures the product variants in the webshop. Webshop BoxOffice 15

16 Variants continued Tip: If you have many variants with similar informaiton, press the +-button on the right side to copy your variant. And then change the information accordingly. If you need more than one language for your variants you can change it by pressing language. This allows you to fill in the specific variant names in another language. 16

17 Events If you have chosen your product to be linked or standalone-linked, the events menu is opened for your specification. Search function Choose whether your product should be linked to specific og non-specific events. Choose from the list which event your product should be linked to. Or use the search function to locate your event. One product can be linked to several events. However, Venuepoint recommends a maximum of linked products pr event. When you are done press save. 17

18 Voucher Under voucher you can customise your reciept/ticket by adding text. On the illustration on the buttom you can see where each filled out text box goes on the receipt/ticket. When you are done press save. Important: Do not change Name. It is predefined with VP Standard (PB) as reference to the voucher layout. 18

19 Image The default image will appear as the menu image in the webshop. The specifications for this image are 200x200 pixel. To add images you click add image. Press Gennemse to find your imagefile on your computer. When you have chosen an image pres add image. As default the box to change the default image is checked off. Check the other box to add further images. Add as many images as you like to the image gallery. Images can be of dimensions up to1024x

20 Manage ware Now you are done filling out information and you return to the overview page. From the overview page you can manage your product profiles. Click on each product to access their profile for further editing and see what events the product is linked to. Use the pencil icon to quickly access the edit menu or red icon to delete a product profile. Press the link icon to generate a link for your product. 20

21 Manage ware If you have chosen your product to be standalone or standalone-linked, a hyperlink icon will appear next to the product profile on the overview site. Press this hyperlink icon to generate the link to the specific product. A hyperlink icon will only appear if the product is marked as active under Information. To generate sales link choose brand from list and press the generer link button, and a link will appear. Copy the link from the box. When you are done press luk 21

22 Manage ware Levering/Delivery: If you have chosen physical products when filling out Information, such as posters, cd s etc, customers can have it delivered to their address. Delivery is then a delivery list, where you can see what products the customers have purchased, and you will be able to sort the list and send the merchandise to the customers. The list is extportable to e.g. Excel. 22

23 Reports for wares: Reports There are two reports for wares. 104 Ware - Customer report (beta) 105 Ware Sales Report (beta) Both reports can be set up for automatic delivery for one or more adresses. 23