ZebraNet 10/100 Internal Print Server. for ZM400, ZM600, G-Series, ZP Series, HC100, Xi4, LP 2824 Plus, and TLP 2824 Plus. User Guide 14197L-005

Transcription

1 ZebraNet 10/100 Internal Print Server for ZM400, ZM600, G-Series, ZP Series, HC100, Xi4, LP 2824 Plus, and TLP 2824 Plus User Guide 14197L-005

2 2009 ZIH Corp. The copyrights in this manual and the software and/or firmware in the label printer described therein are owned by ZIH Corp. Unauthorized reproduction of this manual or the software and/or firmware in the label printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability. This product may contain ZPL, ZPL II, and ZebraLink programs; Element Energy Equalizer Circuit; E 3 ; and Monotype Imaging fonts. Software ZIH Corp. All rights reserved worldwide. ZebraLink and all product names and numbers are trademarks, and Zebra, the Zebra logo, ZPL, ZPL II, Element Energy Equalizer Circuit, and E 3 Circuit are registered trademarks of ZIH Corp. All rights reserved worldwide. All other brand names, product names, or trademarks belong to their respective holders. For additional trademark information, please see Trademarks on the product CD. Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries ( Zebra Technologies ). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies Corporation. Product Improvements Continuous improvement of products is a policy of Zebra Technologies Corporation. All specifications and designs are subject to change without notice. Liability Disclaimer Zebra Technologies Corporation takes steps to ensure that its published Engineering specifications and manuals are correct; however, errors do occur. Zebra Technologies Corporation reserves the right to correct any such errors and disclaims liability resulting therefrom. Limitation of Liability In no event shall Zebra Technologies Corporation or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies Corporation has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Part Number: 14197L-005

3 Contents About This Document Who Should Use This Document How This Document Is Organized Contacts Document Conventions Related Documents Introduction Overview Components Requirements Firmware Software Browser Support Protocols Hardware Compatibility Technical Specifications for the 10/100 Internal PS Getting Started Before You Begin Print a Configuration Label Setting the Primary Network Print Server Using the Control Panel to View and Modify Print Server Parameters /12/ /100 Internal Print Server User Guide 14197L-005

4 4 Contents Defaulting the 10/100 Internal PS Defaulting the 10/100 PS on the ZM400 and ZM600 Printers Defaulting the 10/100 PS on the G-Series, ZP Series, and 2824 Plus Printers Defaulting the 10/100 PS on the HC100 Printers Defaulting the 10/100 PS on the Xi4 Printers Defaulting the 10/100 Internal PS Using WebView Defaulting the 10/100 Internal PS Using ZebraNet View Assigning an IP Address With Dynamic Host Configuration Protocol (DHCP) Without DHCP In a Non-Windows Environment Installation /100 Internal PS ZebraNet Utilities ZebraNet View Java Applet ZebraLink WebView - Printer WebView - Printer Printer Home Page View Printer Configuration View and Modify Printer Settings Directory Listing Alert Setup Establishing Alert Messaging Printer Controls Print Server Settings View and Modify Printer Settings Network Configuration ZebraLink WebView - Print Server WebView - Print Server Print Server Home Page Status and Configuration Print Jobs Print Server Status Support Reset Restore Configuring the Print Server L /100 Internal Print Server User Guide 11/12/2009

5 Contents 5 A ZebraNet Utilities ZebraNet View Print Server Configuration ZebraNet Alert ZebraNet Alert Using SNMP Open ZebraNet Alert Setting Alerts Establishing Alert Messaging ZebraNet View Java Applet ZebraNet Connect IP Setting up a ZebraNet Connect IP B Hardware Troubleshooting Troubleshooting the 10/100 PS Defaulting the 10/100 PS /100 Internal PS Network Status/Activity Indicator ZebraNet View Utility Discovery or Configuration Problems Unable to Print Unable to Configure Device C Print Protocols FTP D Print Queues Berkeley Software Distribution (BSD)-Style Print Queue Configuring the Print Queue System V Queue Installation Configuring Operating System V Queue for ZebraNet Printing Prerequisites Spool Print Job Configuration E Frequently Asked Questions Glossary Index /12/ /100 Internal Print Server User Guide 14197L-005

6 6 Contents Notes 14197L /100 Internal Print Server User Guide 11/12/2009

7 About This Document This section provides you with contact information, document structure and organization, and additional reference documents. Contents Who Should Use This Document How This Document Is Organized Contacts Document Conventions Related Documents /12/ /100 Internal Print Server User Guide 14197L-005

8 8 About This Document Who Should Use This Document Who Should Use This Document This user guide is intended to be used by any person who will install and work with the 10/100 Internal PS for the ZM400, ZM600, GK420, GX420/430, ZP Series, HC100, Xi4, and 2824 Plus printers. How This Document Is Organized This user guide is set up as follows: Section Introduction Getting Started Installation ZebraLink WebView - Printer ZebraLink WebView - Print Server ZebraNet Utilities Hardware Troubleshooting Print Protocols Print Queues Frequently Asked Questions Glossary Description This chapter provides a high-level overview of the 10/100 Internal PS device, installation types, standard network configurations, and how to work with 10/100 Internal PS. This chapter provides you with information and procedures for working with the most frequently used 10/100 Internal PS features. This chapter provides information on the 10/100 Internal PS, and how to install ZebraNet Utilities and the ZebraNet View Java Applet. This chapter provides you with detailed information about how to set, modify, and view the Printer Settings using WebView. This chapter provides you with detailed information about how to set, modify, and view the Print Server Settings using WebView. The appendix provides you with details on ZebraNet Utilities, the software suite of printer administration tools that complements and enhances both ZebraLink and the ZebraNet family of connectivity products. This appendix provides you with solutions to known issues. In this appendix, an exercise is provided to experiment with File Transfer Protocol (FTP) support. This appendix provides information and instructions on configuring your print queue. This appendix provides a group of frequently asked questions (FAQs) about 10/100 Internal PS. This appendix is a list of terms and associated definitions L /100 Internal Print Server User Guide 11/12/2009

9 About This Document Contacts 9 Contacts Technical Support via the Internet is available 24 hours per day, 365 days per year. Web Site: Back Technical Library: address: emb@zebra.com Subject line: list Self Service Knowledge Base: Online Case Registration: Which Department Do You Need? The Americas Europe, Africa, Middle East, India Asia Pacific Regional Headquarters Zebra Technologies International, LLC 333 Corporate Woods Parkway Vernon Hills, IL U.S.A. T: Toll-free F: Zebra Technologies Europe Limited Dukes Meadow Millboard Road Bourne End Buckinghamshire, SL8 5XF United Kingdom T: +44 (0) F: +44 (0) Zebra Technologies Asia Pacific Pte. Ltd. 120 Robinson Road #06-01 Parakou Building Singapore T: F: Technical Support For questions on the operation of Zebra equipment and software, please call your distributor. For additional assistance, contact us. Please have your model and serial numbers available. T: ASK ZEBRA ( ) F: Hardware: ts1@zebra.com Software: ts3@zebra.com Kiosk printers: T: E: kiosksupport@zebra.com T: +44 (0) F: +44 (0) E: Tseurope@zebra.com T: F: E: China: tschina@zebra.com All other areas: tsasiapacific@zebra.com Repair Service Department For back-to-base service and repair. T: ASK ZEBRA ( ) F: E: repair@zebra.com To request a repair in the U.S., go to T: +44 (0) F: +44 (0) New requests: ukrma@zebra.com Status updates: repairupdate@zebra.com T: F: E: China: tschina@zebra.com All other areas: tsasiapacific@zebra.com Technical Training Department For Zebra product training courses. T: T: F: E: ttamerica@zebra.com T: +44 (0) F: +44 (0) E: Eurtraining@zebra.com T: F: E: China: tschina@zebra.com All other areas: tsasiapacific@zebra.com Inquiry Department For product literature and distributor and dealer information. T: ASK ZEBRA ( ) E: inquiry4@zebra.com T: +44 (0) F: +44 (0) E: mseurope@zebra.com E: China: GCmarketing@zebra.com All other areas: APACChannelmarketing@zebra.com Customer Service Department (US) Internal Sales Department (UK) For printers, parts, media, and ribbon, please call your distributor or contact us. T: ASK ZEBRA ( ) E: clientcare@zebra.com T: +44 (0) F: +44 (0) E: cseurope@zebra.com T: F: E: China: order-csr@zebra.com All other areas: csasiapacific@zebra.com Key: T: Telephone F: Facsimile E: 11/12/ /100 Internal Print Server User Guide 14197L-005

10 10 About This Document Document Conventions Document Conventions The following conventions are used throughout this document to convey certain information: Alternate Color (online only) Cross-references contain links to other sections in this guide. If you are viewing this guide online, click the blue text to jump to its location. Command Line Examples All command line examples appear in Courier New font. For example, type the following to get to the Post-Install scripts in the bin directory: Ztools Files and Directories All file names and directories appear in Courier New font. For example, the Zebra<version number>.tar file and the /root directory. Cautions, Important, Note, and Example Caution Warns you of the potential for electrostatic discharge. Caution Warns you of a potential electric shock situation. Caution Warns you of a situation where excessive heat could cause a burn. Caution Advises you that failure to take or avoid a specific action could result in physical harm to you. Caution Advises you that failure to take or avoid a specific action could result in physical harm to the hardware. Caution Advises you need to wear protective eye wear. Important Advises you of information that is essential to complete a task. Note Indicates neutral or positive information that emphasizes or supplements important points of the main text. Example Provides an example, often a scenario, to better clarify a section of text L /100 Internal Print Server User Guide 11/12/2009

11 About This Document Document Conventions 11 Illustration Instructions Used when an illustration contains either information about a dialog box or step(s) to accomplish in a dialog box. One illustration instruction identifies a section of the dialog box and the other shows steps to follow Set Permanent text-box. 2 a. In the Set Permanent text-box, type in the print server s IP address. b. When you are finished, click OK. 11/12/ /100 Internal Print Server User Guide 14197L-005

12 12 About This Document Related Documents Related Documents The following documents might be helpful references: ZebraNet Wireless User Guide Programming Guide for ZPL II, ZBI 2, Set-Get-Do, Mirror and WML (formerly the ZPL II Programming Guide) EPL Programming Guide Connectivity Solutions CD 14197L /100 Internal Print Server User Guide 11/12/2009

13 1 Introduction This chapter provides a high-level overview of the 10/100 Internal PS device, installation types, standard network configurations, and how to work with 10/100 Internal PS. Contents Overview Components Requirements Firmware Software Browser Support Protocols Hardware Compatibility Technical Specifications for the 10/100 Internal PS /12/ /100 Internal Print Server User Guide 14197L-005

14 14 Introduction Overview Overview The 10/100 Internal Print Server (PS) is an optional factory- or field-installed device that connects the network and your ZebraLink-enabled printer. 10/100 Internal PS provides you with a browser interface for printer and print server settings. If you use the ZebraNet Utilities, you can easily access the specialized features of a ZebraLink enabled printer. For details, see ZebraNet Utilities on page 93. Important You can download the most recent version of ZebraNet Utilities from Components Figure 1 shows the components of a printer equipped with a 10/100 Internal PS. Table 1 identifies the various components and the functions each performs. Figure 1 Components L /100 Internal Print Server User Guide 11/12/2009

15 Introduction Overview 15 Table 1 Components and Functions 1 2 Printer with 10/100 Internal PS 10/100 Internal PS gives your printer these features: Print server and printer setup using a browser Remote monitoring and configuration capability of the 10/100 Internal PS using a browser Alerts The ability for you to send unsolicited printer status messages via -enabled devices ZebraNet Utilities ZebraNet Utilities is a suite of software programs that work with 10/100 Internal PS and enhance the features of ZebraLink resident within ZPL-based printers. The features include the following: ZebraNet View allows you to locate printers automatically. ZebraNet View searches on parameters such as IP address, subnet, printer model, printer status, and many other user-defined characteristics. It also offers powerful device management capabilities. ZebraNet Alert lets you configure multiple event alerts per device with different alerts directed to different people. You are notified of alerts from either visual or audio cues. You can also generate advanced alert reports. ZebraNet View Java Applet is a Java-based version of the popular ZebraNet View. It gives you ZebraNet View capabilities in a non-windows environment. ZebraNet Connect IP allows you to discover a print server on a network and define a port for printing. 11/12/ /100 Internal Print Server User Guide 14197L-005

16 16 Introduction Requirements Requirements This section lists the minimum requirements for 10/100 Internal PS, which include firmware, software, browser support, protocols, and hardware. Firmware Table 2 shows the appropriate firmware version for each printer. Table 2 Firmware Version by Printer Printer Firmware Version ZM400 V53.15.x or later ZM600 V53.15.x or later GK420 V61.15.x or later GX420/430 V56.15.x or later ZP Series V61.15.x or later HC100 V54.16.x or later Xi4 V53.17.x or later 2824 Plus V61.17.x or later Important You can upgrade your firmware by visiting our web site: Software These are the platforms supported by ZebraNet Utilities: Microsoft Windows 95/98/Me/NT/2000/XP: Client mode for peer-to-peer printing via TCP/IP Print Protocols & Methods (all simultaneously active): TCP/IP LPR/LPD Telnet FTP Raw printer port (port 9100) 14197L /100 Internal Print Server User Guide 11/12/2009

17 Introduction Requirements 17 The ZebraNet View Java Applet is supported by most Java-enabled browsers: UNIX Linux, and other systems supporting TCP/IP: Print Protocols & Methods (all simultaneously active): TCP/IP LPR/LPD Telnet FTP Raw printer port (port 9100) Browser Support HTML v3.2 or higher Internet Explorer or Netscape Navigator Protocols TCP/IP: ARP, RARP TCP/IP & UDP: DHCP, BOOTP, SNMP v1.0 HTTP v1.0 Hardware The following are the 10/100 Internal Print Server options available for different printer models: Printers Internal Field Upgrade Internal Factory ZM400 ZM600 GK420 GX420/430 ZP Series HC100 Xi Plus 11/12/ /100 Internal Print Server User Guide 14197L-005

18 18 Introduction Compatibility Compatibility This section identifies the various components that are compatible with 10/100 Internal PS. ZebraNet Wireless Print Server 10/100 Internal PS is fully compatible with the Wireless Print Server. ZebraNet Wireless Plus Print Server 10/100 Internal PS is also fully compatible with the Wireless Plus Print Server. Software IBM : Tivoli v7.1.3, HP : Web JetAdmin v7.0, OpenView V6.4, and any SNMP management application via Zebra Management Information Base (MIB) all work with 10/100 Internal PS L /100 Internal Print Server User Guide 11/12/2009

19 Introduction Technical Specifications for the 10/100 Internal PS 19 Technical Specifications for the 10/100 Internal PS General Specifications Network Connection User Interface Ethernet 10BaseT and 100BaseT UTP RJ-45 connection Half and Full Duplex Communications A single (two element) LED activity indicator: bi-color display of operational status (solid green or solid amber) bi-color display of speed and network activity (flashing green or flashing amber) Height (external dimensions) 0.5 in mm Width (external dimensions) 2.2 in mm Length (external dimensions) 3.7 in mm Weight 0.9 oz 26 g Temperature Operating 32 to 140 F 0 to 60 C Storage 40 to 140 F 40 to 60 C Relative Humidity Operating 20% to 80%, non-condensing Storage 5% to 85%, non-condensing 11/12/ /100 Internal Print Server User Guide 14197L-005

20 20 Introduction Technical Specifications for the 10/100 Internal PS Notes 14197L /100 Internal Print Server User Guide 11/12/2009

21 2 Getting Started This chapter provides you with information and procedures for working with the most frequently used 10/100 Internal PS features. Contents Before You Begin Print a Configuration Label Setting the Primary Network Print Server Using the Control Panel to View and Modify Print Server Parameters Defaulting the 10/100 Internal PS Defaulting the 10/100 PS on the ZM400 and ZM600 Printers Defaulting the 10/100 PS on the G-Series, ZP Series, and 2824 Plus Printers Defaulting the 10/100 PS on the HC100 Printers Defaulting the 10/100 PS on the Xi4 Printers Defaulting the 10/100 Internal PS Using WebView Defaulting the 10/100 Internal PS Using ZebraNet View Assigning an IP Address With Dynamic Host Configuration Protocol (DHCP) Without DHCP In a Non-Windows Environment /12/ /100 Internal Print Server User Guide 14197L-005

22 22 Getting Started Before You Begin Before You Begin 10/100 Internal PS offers many features, but how you access and work with them is dependent on your environment. Before you begin, you need to get information from the 10/100 Internal PS configuration label. Important Make sure the printer is turned off (O). Table 3 shows the minimum label widths needed to print a 10/100 Internal PS configuration label with different DPI printheads. Table 3 Label Width DPI Inches MM L /100 Internal Print Server User Guide 11/12/2009

23 Getting Started Before You Begin 23 Print a Configuration Label 1. Which printer do you have? If you have a ZM400 and ZM600 G-Series, ZP Series, and 2824 Plus HC100 Xi4 Then a. Turn on (I) the printer and let it complete its power-up cycle. b. When the POST cycle is complete, press Setup/Exit to enter the Setup Mode. c. Scroll through the parameters by pressing Plus (+) until you reach List Network. d. Press Select. e. Press Plus (+) to print a network configuration label (Figure 2). f. Press Setup/Exit twice to exit the Setup Mode. g. Continue to step 2. a. Turn on (I) the printer and let it complete its power-up cycle. b. Press and hold Feed until you see one flash of the LED. c. After the LED flashes, release the button. A network and printer configuration label (See Figure 3) prints. d. Continue to step 2. Note The HC100 does not have a network configuration label. However, the IP Address, MAC Address, and other useful information appear on the printer configuration wristband. a. Turn on (I) the printer and let it complete its power-up cycle. b. Press and hold Pause/Feed until the green lights turn off on the printer status indicator and the orange lights blink once. c. Release Pause/Feed to print a printer configuration wristband (Figure 4). d. Continue to step 2. a. Turn on (I) the printer and let it complete its power-up cycle. b. When the POST cycle is complete, press Setup/Exit to enter the Setup Mode. c. Scroll through the parameters by pressing Next/Save ( ) until you reach List Network. d. Press Plus (+) to print a network configuration label (Figure 5). e. Press Setup/Exit to exit the Setup Mode. f. Press Next/Save to permanently save your changes. 11/12/ /100 Internal Print Server User Guide 14197L-005

24 24 Getting Started Before You Begin 2. From the configuration label, you need to look for these numbers: IP PROTOCOL * IP ADDRESS SUBNET MASK * DEFAULT GATEWAY * MAC ADDRESS * Not available on HC On the configuration label that prints out for your 10/100 Internal PS device, circle the aforementioned settings. You can now proceed to Assigning an IP Address on page 33. Figure 2 Network Configuration Label for ZM400/ZM L /100 Internal Print Server User Guide 11/12/2009

25 Getting Started Before You Begin 25 Figure 3 Network Configuration Label for G-Series, ZP Series, and 2824 Plus Printers Figure 4 Printer Configuration Wristband for HC100 11/12/ /100 Internal Print Server User Guide 14197L-005

26 26 Getting Started Before You Begin Figure 5 Network Configuration for Xi L /100 Internal Print Server User Guide 11/12/2009

27 Getting Started Setting the Primary Network Print Server 27 Setting the Primary Network Print Server The ZM400, ZM600, and Xi4 printers support the simultaneous installation of an internal wired, external wired, and a wireless print server. Even though all three print servers may be installed, only one is connected to the network and is the active print server. Table 4 outlines priorities and identifies which device becomes the active print server when multiple print servers are installed. If the Primary Network is set to: Wired Wireless Table 4 Primary Print Server *NOTE: A Wireless Option board must have an active radio that can properly associate to an access point. The primary network setting can be configured using any of the following methods: 1. Printer s control panel: ZM400: PRIMARY NETWORK Xi4: PRIMARY NETWORK G-Series, ZP Series, HC100, 2824 Plus: Not available 2. ZPL command: ^NC Installed and Connected to a Live Ethernet Network Internal External Wireless* 3. Set-Get-Do command: ip.primary_network Then, the Active Print Server will be: X X X Internal X X External X Wireless X X X Wireless X X Internal X External 4. Printer s web page: Network Configuration > Primary/Secondary Settings 11/12/ /100 Internal Print Server User Guide 14197L-005

28 28 Getting Started Using the Control Panel to View and Modify Print Server Parameters Using the Control Panel to View and Modify Print Server Parameters You may change several print server parameters using the control panel on the printer. Table 5 shows the parameters that may be viewed or modified through the printer s control panel for ZM400, ZM600, and Xi4 printers with firmware version V53.15.x or later. Table 5 Print Server Parameters Parameter LIST NETWORK IP PROTOCOL 1 IP ADDRESS 1 SUBNET MASK 1 DEFAULT GATEWAY 1 RESET NETWORK 1 ACTIVE PRINTSRVR PRIMARY NETWORK Function Print a Network Configuration Label Use this parameter to print a network configuration label (see Figure 2 on page 24). View the Method to Obtain an IP Address This parameter tells if the user (permanent) or the server (dynamic) selects the IP address. If a dynamic option is chosen, this parameter tells the method(s) by which the print server (wired or wireless) receives the IP address from the server. Selections: ALL, GLEANING ONLY, RARP, BOOTP, DHCP, DHCP AND BOOTP, PERMANENT Default Value: All View the Print Server s IP Address Default Value: View the Subnet Default Value: View the Gateway Default Value: Reset the Wired or Wireless Network Use this parameter to reinitialize the wireless radio card and the print server (wired or wireless) when the wireless print server is running. This parameter also causes any wireless radio card in the printer to reassociate to the wireless network. View the Active Print Server Selections: Internal Wired, External Wired, or Wireless View the Primary Network Selections: Wired, Wireless Default Value: Wired 1 These parameters appear after the system recognizes the existence of a ZebraNet print server (wired or wireless). After the print server is recognized, all zeroes ( ) will display until the printer obtains an IP address or defaults to address L /100 Internal Print Server User Guide 11/12/2009

29 Getting Started Defaulting the 10/100 Internal PS 29 Defaulting the 10/100 Internal PS This section provides you with instructions for defaulting the 10/100 Internal PS to factory settings using the control panel, WebView, and ZebraNet View. Defaulting the 10/100 PS on the ZM400 and ZM600 Printers To default the 10/100 Internal PS to factory settings using the control panel on the ZM400 or ZM600 printers, complete these steps: 1. From the control panel, press Setup/Exit two times. 2. Press Plus (+ button) five times. The control panel will read DEFAULT NET. 3. Press Setup/Exit to save the change. After the printer defaults all settings, the control panel will show PRINTER READY. Defaulting the 10/100 PS on the G-Series, ZP Series, and 2824 Plus Printers For the G-Series, ZP Series, and 2824 Plus printers, select one of the following methods to default the print server for these printers: Use the web page in WebView see Defaulting the 10/100 Internal PS Using WebView on page 31 for further details. Use the ZebraNet View utility see Defaulting the 10/100 Internal PS Using ZebraNet View on page 32 for further details. Issue the ZPL command shown immediately below or refer to the ZPL II Programming Guide for further details. ^XA^JUN^XZ Use ZebraNet Bridge to manage the print server see the ZebraNet Bridge Enterprise User Guide for further details. Note To download a copy of either of the guides mentioned above, visit the Zebra web site at: 11/12/ /100 Internal Print Server User Guide 14197L-005

30 30 Getting Started Defaulting the 10/100 Internal PS Defaulting the 10/100 PS on the HC100 Printers To default the 10/100 Internal PS to factory settings, complete these steps: 1. Press and hold Feed for two seconds. Note Be sure to count the number of LED blinks. The three blink sequence defaults only the print server parameters while the four blink sequence defaults all of the printer parameters. 2. Wait for the three blink sequence of the Error/Status LED. 3. Release Feed. Defaulting the 10/100 PS on the Xi4 Printers To default the 10/100 Internal PS to factory settings, complete these steps: 1. From the control panel, press Setup/Exit two times. 2. Press Plus (+) five times. The control panel will read DEFAULT NET. 3. Press Next/Save to save the change. The control panel will read PRINTER READY L /100 Internal Print Server User Guide 11/12/2009

31 Getting Started Defaulting the 10/100 Internal PS 31 Defaulting the 10/100 Internal PS Using WebView To default the 10/100 Internal PS to factory settings using WebView, complete these steps: 1. From the ZebraNet PrintServer view, click Factory Print Server Settings. The Restore to Factory Defaults page opens: Figure 6 Restore to Factory Defaults 2. Enable the check box for the settings you want to reset, and click Submit Changes. Important During the reset cycle, the web pages are unavailable. Upon completion, check the IP address of the 10/100 Internal PS as it may have changed during the reset cycle. 11/12/ /100 Internal Print Server User Guide 14197L-005

32 32 Getting Started Defaulting the 10/100 Internal PS Defaulting the 10/100 Internal PS Using ZebraNet View To default 10/100 Internal PS to factory settings using ZebraNet View, complete these steps: 1. From the task bar, select Start > Programs > ZebraNet Utilities > ZebraNet View. The ZebraNet View dialog opens: Figure 7 ZebraNet View 2. From the menu bar, select Print Server > Reset. The Reset Print Server dialog opens: Figure 8 Reset Print Server 3. Select the settings you want to reset, and then click Restore L /100 Internal Print Server User Guide 11/12/2009

33 Getting Started Assigning an IP Address 33 Assigning an IP Address Before you can begin working with 10/100 Internal PS, you must get or assign an IP address for the 10/100 Internal PS device. There are four different ways to assign an IP address. Here is a list and a brief description of each method: Web View Browser-enabled method to assign an IP address. ZebraNet View Utility that remotely manages ZebraLink-enabled printers. DHCP See your LAN administrator for more information. Telnet DOS command to assign an IP address. Important Throughout the procedures in this chapter, there are some features that require the default User ID and/or default password. If you are prompted, these are the defaults: User ID: admin Password: 1234 With Dynamic Host Configuration Protocol (DHCP) If your network uses DHCP, your 10/100 Internal PS device is assigned a temporary IP address. Note Check with your Network Administrator to see whether your network uses DHCP. Without DHCP If your network does not use a dynamic IP addressing system (such as DHCP), you need to set a permanent IP address for the 10/100 Internal PS device. ZebraNet View is the Windows-based print server management and configuration utility that comes with your 10/100 Internal PS. Important The remaining sections are dependent on the successful installation of ZebraNet Utilities. To install, see ZebraNet Utilities on page /12/ /100 Internal Print Server User Guide 14197L-005

34 34 Getting Started Assigning an IP Address Assigning an IP Address, Subnet Mask, and Default Gateway To assign an IP address, Subnet, and Default Gateway using ZebraNet View, complete these steps: 1. From the task bar, select Start > Programs > ZebraNet Utilities > ZebraNet View. Important On the illustration that follows, take note of the H/W address column and Serial # column. Compare what you see in ZebraNet View with the network configuration label you printed out. The ZebraNet View dialog opens: Figure 9 ZebraNet View 2. Compare the MAC Address on the 10/100 Internal PS network configuration label with the H/W Address column on the screen to find the 10/100 Internal PS you are working with. 3. When you locate your 10/100 Internal PS, select it L /100 Internal Print Server User Guide 11/12/2009

35 Getting Started Assigning an IP Address From the menu bar, select PrintServer > Configuration. Important If the 10/100 Internal PS does not have an IP address, it shows in the main screen with an IP of If, after 2 minutes, you do not assign an IP Address, the 10/100 Internal PS defaults to IP Address The Print Server Configuration dialog opens. Figure 10 Printer Server Configuration 5. If your 10/100 Internal PS does not have an IP address, complete these steps: Enter an IP Address. Click OK. 6. From the ZebraNet View menu bar, select PrintServer > Configuration. 7. Click the TCP/IP tab. 8. From the Print Server Configuration dialog > TCP/IP tab, in the Subnet Mask text-box, type in your subnet mask. 9. Confirm it is accurate, and click OK. 10. To set a permanent IP address, enable the Set Permanent option button. 11. In the Set Permanent text box, type a new IP address, and then click OK. 11/12/ /100 Internal Print Server User Guide 14197L-005

36 36 Getting Started Assigning an IP Address 12. From the Print Server Configuration dialog > TCP/IP tab, in the Default Gateway text-box, type in your default gateway. 13. Confirm it is accurate, and click OK. In a Non-Windows Environment If your environment is not Windows-based, this section is for you. However, this method can be used in a Windows environment, too. Assigning an IP address from the printer LCD These steps can be used to assign an IP address using the control panel (LCD). Note This method is not available for the G-Series, ZP Series, 2824 Plus, and HC100 printers because they do not have a control panel (or printer LCD). To assign an IP address from the printer LCD, complete these steps: 1. Connect the AC power cord and data cables. 2. Turn on (I) the printer. 3. Wait until the printer completes the POST and the LCD says PRINTER READY. 4. Which model printer do you have? If you have a(n) ZM400 or ZM600 Xi4 Then a. When the POST cycle is complete, press Setup/Exit to enter the Setup Mode. b. Scroll through the parameters by pressing Plus (+) until you reach ACTIVE PRINTSRVR. c. Verify that the active print server is INTERNAL WIRED. d. Scroll through the parameters by pressing Plus (+) until you reach PRIMARY NETWORK. e. Continue to step 5. a. When the POST cycle is complete, press Setup/Exit to enter the Setup Mode. b. Scroll through the parameters by pressing Next/Save ( ) until you reach ACTIVE PRINTSRVR. c. Verify that the active print server is INTERNAL WIRED. d. Scroll through the parameters by pressing Next/Save ( ) until you reach PRIMARY NETWORK. e. Continue to step L /100 Internal Print Server User Guide 11/12/2009

37 Getting Started Assigning an IP Address You can edit any of the following network settings in order to communicate with any 10/100 Internal PS in your network environment. The settings shown below will sequentially appear after the PRIMARY NETWORK parameter on the control panel. Important To change any of these settings, you need to enter the printer password. The default password is ip protocol (GLEANING ONLY, RARP, BOOTP, DHCP, DHCP and BOOTP, ALL, PERMANENT): The printer menu item IP PROTOCOL must be set to PERMANENT if attempting to assign the IP address from the control panel. ip address (if initial default setting is , after 2 minutes this defaults to ) subnet mask (default setting ) default gateway (default setting of ) 6. Which model printer do you have? If you have a(n) ZM400 or ZM600 Xi4 Then a. Press Select. b. Press Setup/Exit twice to save your changes and exit the Setup Mode. c. The control panel will read PRINTER READY. a. Press Setup/Exit to exit the Setup Mode. b. Press Next/Save to permanently save your changes. c. The control panel will read PRINTER READY. 11/12/ /100 Internal Print Server User Guide 14197L-005

38 38 Getting Started Assigning an IP Address Assigning an IP Address via a Telnet Session The methods used for assigning an IP address with a Telnet session are Static Route and Gleaning. Important This applies to any TCP/IP-capable workstation/host networked with the Zebra printer. Both, the workstation/host and the 10/100 Internal PS, must be on the same network segment. Before you can Telnet to the 10/100 Internal PS and configure it, you must first assign the 10/100 Internal PS a temporary IP address. Static Route To use this method, complete these steps: 1. Turn on (I) the printer and wait for 2 minutes to allow for the device to complete the self-test. During this time, the 10/100 Internal PS performs an address broadcast. If no address is assigned to the unit (via DHCP or BOOTP), it uses a default address. The default address for 10/100 Internal PS is Print the 10/100 Internal PS configuration label to confirm the address. For details, see Before You Begin on page You can use the route add command to place the default IP address into the workstation's network routing table. Example In the next step, **** is the IP address on the 10/100 Internal PS configuration label. 3. At the workstation/host command prompt (in Windows, at the DOS prompt), type: route add **** "IP address of the workstation" 0 Note The zero (0) placed at the end of the route add command is optional on some systems. 4. Telnet to the 10/100 Internal PS by typing: "Telnet xxx.xxx.xxx.xxx" The password is At this point, you can alter the settings as desired. When complete, do a reset and allow the 10/100 Internal PS self-test to complete before proceeding with any communications activity L /100 Internal Print Server User Guide 11/12/2009

39 Getting Started Assigning an IP Address 39 Gleaning A method by which the 10/100 Internal PS uses the IP address of the first ping packet that is sent to its hardware address. Note Gleaning works only on local subnets at routers. It does not pass Address Resolution Protocol (ARP) broadcasts. To use this method, complete these steps: 1. Add an entry to the ARP table that assigns an IP address to an Ethernet (hardware) address. The syntax for this command is: arp -s "temporary ipaddress of print server" "MAC Address (print server hardware address)" arp -s <temporary ip address> <MAC Address> Example You would type: arp -s d-68-1D-B Power cycle the printer. 3. As the printer reboots, begin a continuous ping to the address assigned previously. Note Most UNIX systems use a continuous ping. To use a continuous ping from a Windows host, you must issue the command: ping -t "ipaddress". 4. When the 10/100 Internal PS begins to respond, stop the ping activity. In Windows, Ctrl + C halts the pinging. 5. Telnet to the 10/100 Internal PS and assign the appropriate IP address, subnet mask, and gateway, if applicable. 6. Once this is complete, reset the 10/100 Internal PS. 11/12/ /100 Internal Print Server User Guide 14197L-005

40 40 Getting Started Assigning an IP Address Notes 14197L /100 Internal Print Server User Guide 11/12/2009

41 3 Installation This chapter provides information on the 10/100 Internal PS, and how to install ZebraNet Utilities and the ZebraNet View Java Applet. Contents 10/100 Internal PS ZebraNet Utilities ZebraNet View Java Applet /12/ /100 Internal Print Server User Guide 14197L-005

42 42 Installation 10/100 Internal PS 10/100 Internal PS To install an 10/100 Internal PS, see the installation instructions on the Connectivity Solutions CD. ZebraNet Utilities The ZebraNet Utilities is a software suite consisting of tools to assist you with the configuration of the 10/100 Internal PS device, which gives you the flexibility to make changes to settings, track errors, and more. If you want to be certain you have the most recent version of the ZebraNet Utilities, you can visit our Web site and download the most recent version at: For more details, see Overview on page 14 or ZebraNet Utilities on page 93. Note Contact your System Administrator before installing this software. You must have Administrator rights on your network to install most of these utilities. To install the ZebraNet Utilities, complete these steps: The steps that follow reflect the steps and dialogs for a typical installation. If you plan to conduct a custom installation, the dialogs you encounter or see will differ from those in these steps. 1. Insert the CD-ROM into the drive. Important Is AutoPlay enabled on your computer? Yes. Your computer automatically launches the installation. No. You need to navigate to: Software > ZebraNet Util > setup.exe on the CD-ROM and manually launch the installation L /100 Internal Print Server User Guide 11/12/2009

43 Installation ZebraNet Utilities Click Next. Figure 11 shows the dialog box where you select the utilities that you want to install. Figure 11 ZebraNet Install Utilities Each of these icons has a drop-down menu from which to choose. 11/12/ /100 Internal Print Server User Guide 14197L-005

44 44 Installation ZebraNet Utilities Important If you choose to install the ZebraNet View Java Applet in step 3, you must complete the installation steps for ZebraNet View Java Applet on page In the ZebraNet Utilities dialog, select the features you want to install and click Next. The ZebraNet Setup Dialog gives you the chance to reset your installation settings. Figure 12 ZebraNet Setup Dialog 14197L /100 Internal Print Server User Guide 11/12/2009

45 Installation ZebraNet Utilities In the ZebraNet Utilities dialog, you have the option to review and make any changes to your installation settings. When you are satisfied with your installation settings, click Install. When the installation is complete, this dialog opens. Figure 13 ZebraNet Setup Dialog 5. Click Finish. Important When the installation is complete, you need to restart your system for the changes to take effect. 11/12/ /100 Internal Print Server User Guide 14197L-005

46 46 Installation ZebraNet View Java Applet ZebraNet View Java Applet If you selected ZebraNet View Java Applet when you were installing the ZebraNet Utilities, you need to complete a few installation steps to work with this utility. To install ZebraNet View Java Applet, complete these steps: 1. From the task bar, select Programs > ZebraNet Utilities > ZebraNet View Java Applet 1.0. This Security Warning dialog opens. Figure 14 ZebraNet Security Warning 14197L /100 Internal Print Server User Guide 11/12/2009

47 Installation ZebraNet View Java Applet To begin the installation, click Yes. The Select Java Plugin Installation dialog opens. Figure 15 Select Java Plugin Installation 3. Make the selections that apply to your environment, and click Install. The Software License Agreement opens. Figure 16 Software License Agreement 11/12/ /100 Internal Print Server User Guide 14197L-005

48 48 Installation ZebraNet View Java Applet 4. Read the License Agreement. 5. To continue with the installation, click Yes. 6. When the installation is complete, click OK. The Java page opens. Figure 17 Java Page 7. You have these options: To work with this utility, see ZebraNet View Java Applet on page 102. To close the utility, click the X L /100 Internal Print Server User Guide 11/12/2009

49 4 ZebraLink WebView - Printer This chapter provides you with detailed information about how to set, modify, and view the Printer Settings using WebView. Contents WebView - Printer Printer Home Page View Printer Configuration View and Modify Printer Settings Directory Listing Alert Setup Establishing Alert Messaging Printer Controls Print Server Settings View and Modify Printer Settings Network Configuration /12/ /100 Internal Print Server User Guide 14197L-005

50 50 ZebraLink WebView - Printer WebView - Printer WebView - Printer WebView provides the System Administrator or user complete, easy, one-step control over the printing environment. It provides real-time configuration, control, and monitoring capabilities with the convenient graphic interface of a Web browser. The Web pages returned by Zebra printers are not static. They contain real-time information about the printer s present state of operation, including on-line status, error conditions, and all printing parameters. Printer Home Page Note To access the printer s Web page, you need the IP address. For instructions on getting the IP address, see Assigning an IP Address on page 33. The Home Page is the first web page that opens. It is a page with a menu of hyperlinks. Each hyperlink allows you to make modifications to the printer, 10/100 Internal PS, and network settings. The other changeable settings on the Home Page include: Network Status, Error, and Warning reports ZebraNet 10/100 Internal PS configuration Printer settings Directories of objects stored in Flash memory and RAM devices Objects, stored fonts, images, programs, and ZPL II formats Zebra Technologies support and home pages 14197L /100 Internal Print Server User Guide 11/12/2009