CALIFORNIA DOCTOR RATINGS

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1 CALIFORNIA DOCTOR S What s Behind the Doctor Ratings? These Ratings of physician groups are published with the California Healthcare Performance Information System. CHPI s patient-experience data measure physician groups, not individual doctors. The current data include information on more than 170 groups that cared mainly for adults. The groups usually have primary care doctors and specialists. How Are s Rated? The measures reported here are based on survey responses from more than 52,000 adult patients across California. The survey asked about aspects of their health care experience, such as how well doctors communicate with patients and access to care. The Ratings show results on four of those measures, as well as patients overall rating of the care they received. How Should I Use the Ratings? Use them to see how your doctor s group fared, or to look for groups in your area that have scored particularly well. Look first at a practice s overall score, then at its scores for individual measures, such as communicating with patients, coordinating care, and getting timely appointments. Keep in mind that no single measure reveals everything about the quality of care at a doctor s office, so it pays to gather information from multiple sources. But a low score can point out areas in which a doctor s office needs to improve and can help you choose a group that s right for you. How Are the Scores Determined? The overall score indicates the percentage of patients who gave a group a 9 or 10, on a 0-to-10 scale, on the overall care they received. For the four specific measures, groups are rated on a scale of 0 to 100. The scores on each are then divided into four categories, with 4 being best. s that score a 4 are in roughly the top 10 percent. Those with a 3 are in the top half but not in the top 10 percent. A score of 2 indicates that the group is in the bottom half but not the bottom SAN FRANCISCO/ BAY AREA Alameda Contra Costa Marin Napa San Francisco San Mateo Santa Clara Sonoma CENTRAL COAST Monterey San Luis Obispo Santa Barbara Santa Cruz Ventura CENTRAL VALLEY Calaveras Fresno Inyo Kern Kings Madera Mariposa Merced Mono San Benito San Joaquin Stanislaus Tulare Tuolumne 10 percent. Those with a 1 are in roughly the bottom 10 percent. We publish Ratings for measures only if we have enough data to provide statistically reliable results. Where Can I Get Details? Go to chpis.org, where you can find the project background and survey instruments used to create the Ratings on the Patient Assessment Survey page. CHPI also reports and SACRAMENTO/NORTH Alpine Amador Butte Colusa Del Norte El Dorado Glenn Humboldt Lake Lassen ORANGE COUNTY Orange LOS ANGELES Los Angeles Mendocino Modoc Nevada Placer Plumas Sacramento Shasta Sierra Siskiyou Solano Sutter Tehama Trinity Yolo Yuba INLAND EMPIRE Riverside San Bernardino SAN DIEGO/IMPERIAL Imperial San Diego collects other information. You can find more info about those activities at the website. The California Healthcare Performance Information System is a nonprofit organization that measures the quality and affordability of care and reports ratings to inform the public and encourage improved health care in California. CHPI s work is guided by a collaborative of California purchasers, plans, providers, and consumers. CONSUMER REPORTS/CHPI CALIFORNIA DOCTOR S FEBRUARY 2015

2 CALIFORNIA DOCTOR S SACRAMENTO/NORTH NORTHERN CALIFORNIA NorthBay Healthcare Hill Physicians Medical - Solano Woodland Healthcare Sierra Nevada Medical Associates Humboldt IPA SACRAMENTO Sutter Medical UC Davis Medical Medical - Roseville/Sacramento Medical - South Sacramento Medical Mercy Medical /CHWMF-S Sutter Independent Physicians Hill Physicians Medical - Sacramento SAN FRANCISCO/BAY AREA Sutter Pacific Medical Foundation Medical - Fremont/San Leandro Palo Alto Medical Foundation - Mills Peninsula Division/Mills Peninsula Medical Palo Alto Medical Foundation Hill Physicians Medical - San Francisco Medical - San Jose Medical Medical - South San Francisco Medical Medical - Antioch/Walnut Creek Medical - Santa Rosa Medical Santa Clara County IPA John Muir Physician Network SAN FRANCISCO/BAY AREA continued Medical - Vacaville/Vallejo Medical - Santa Clara Medical Medical - Redwood City Medical Affinity Medical Alta Bates Medical Brown & Toland Physicians Hill Physicians Medical - East Bay Meritage Medical Network Sutter East Bay Medical Foundation Medical - San Rafael Medical Chinese Community Health Assoc Medical - Oakland Richmond Physicians Medical of San Jose Bay Valley Medical, Inc Medical - San Francisco Medical San Jose Medical CENTRAL COAST Valley IPA Sansum Clinic SeaView IPA Coastal Communities Physician Network Santa Barbara Select IPA Physicians Choice San Luis Obispo Physicians Medical Of Santa Cruz Physicians Choice Santa Maria CENTRAL VALLEY Sutter Gould Medical Foundation CONSUMER REPORTS/CHPI CALIFORNIA DOCTOR S FEBRUARY 2015

3 CALIFORNIA DOCTOR S CENTRAL VALLEY continued Medical - Fresno Medical Key Medical, Inc California Permanente Medical - Kern County Medical - Manteca/Modesto Omni IPA/Medcore Medical Hill Physicians Medical - San Joaquin All IPA GEM Medical Bakersfield Family Medical Sante Community Physicians IPA LOS ANGELES SAN FERNANDO/SAN GABRIEL VALLEY - Baldwin Park - Downey - Panorama City Health Partners Medical Woodland Hills Facey Medical Antelope Valley UCLA Medical Physician Associates Greater Covina Medical Family Specialists IPA Lakeside Medical Organization SAN FERNANDO/SAN GABRIEL VALLEY continued Regal Medical Axminster Medical High Desert MG - California Desert IPA Health Partners IPA High Desert Medical Pacific Independent Physicians Association Allied Physicians of California Sierra Medical , Inc. WEST SIDE Cedars-Sinai Medical South Bay - Downey Health Partners Medical West Los Angeles Memorial Health IPA - Long Beach UCLA Medical Santa Monica Bay Physicians Cedars-Sinai Health Associates Good Samaritan Medical Practice Associates Family Specialists IPA Regal Medical Axminster Medical Health Partners IPA CONSUMER REPORTS/CHPI CALIFORNIA DOCTOR S FEBRUARY 2015

4 CALIFORNIA DOCTOR S WEST SIDE continued Centinela Valley IPA , Inc. EASTERN LOS ANGELES COUNTY - Baldwin Park Bright Health Physicians of PIH-Grp Div Health Partners Medical Lakewood Health Plan, Inc Bright Health Physicians of PIH-IPA Div Pioneer Medical St. Mary IPA Apple Medical Good Samaritan Medical Practice Associates Family Specialists IPA Regal Medical Alamitos IPA AltaMed Health s Health Partners IPA Pacific Independent Physicians Association Apple Medical St. Francis Citrus Valley Physicians Pomona Valley Medical , Inc. TORRANCE AND SOUTH BAY - South Bay EASTERN LOS ANGELES COUNTY continued Health Partners Medical UCLA Medical Lakewood Health Plan, Inc Torrance Hospital IPA Regal Medical Axminster Medical Health Partners IPA Apple Medical St. Francis Centinela Valley IPA , Inc. INLAND EMPIRE - Riverside - Fontana San Bernardino Medical Loma Linda University Health Redlands Yucaipa Medical Beaver Medical Desert Oasis Healthcare Riverside Physician Network Empire Physicians Medical Riverside Medical Clinic Prime High Desert MG - Heritage Victor Valley Upland Medical CONSUMER REPORTS/CHPI CALIFORNIA DOCTOR S FEBRUARY 2015

5 CALIFORNIA DOCTOR S INLAND EMPIRE continued Hemet Community Medical Inland Health Pinnacle Medical United Family Temecula-Hemet Community Medical Premier Healthcare St. Mary High Desert Medical Alliance Desert Physicians Menifee-Hemet Community Medical Choice Medical Inland Valleys IPA ORANGE COUNTY - Orange County St. Joseph Heritage Medical Edinger Medical St. Joseph Hospital Affiliated Physicians St. Jude Heritage Medical Memorial Medical Greater Newport Physicians IPA Monarch Health Prospect Professional Medical St. Jude Affiliated Physicians Gateway Medical Prospect Medical Mission Heritage Medical Prospect Northwest Orange County Medical Affiliated Doctors of Orange County Mission Hospital Affiliated Physicians AMVI Medical ORANGE COUNTY continued Genesis Healthcare of Southern California Noble AMA IPA Arta Health Network SAN DIEGO/IMPERIAL Sharp Rees-Stealy Scripps Clinic Medical Scripps Coastal Medical Sharp Community MG - Inland North Sharp Community MG - Grossmont UCSD Medical Arch Health Partners Mid-County Physicians Medical - San Diego Sharp Community MG - Metro San Diego Encompass Medical, Inc Greater Tri-Cities IPA Sharp Community MG - Chula Vista Mercy Physicians Medical Sharp Community MG - Coronado Primary Associates Medical Sharp Community MG - Graybill San Diego Physicians Medical Imperial County Physicians Medical MultiCultural Primary Medical CONSUMER REPORTS/CHPI CALIFORNIA DOCTOR S FEBRUARY 2015

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