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2 Contents Introduction - Page 5 How to register a death - Page 6 Who can register a death - Page 6 What information will you need to provide about the deceased? - Page 7 What documents are required? - Page 7 What information will you need to provide about yourself when registering the death? - Page 8 What documents will you receive from the registrar? - Page 8 Who can register a stillbirth? - Page 14 What documents are required? - Page 15 Can I record a name for my child? - Page 15 What documents will I receive from the registrar? - Page 15 Want to research your Family History? Stirling Council can help. - Page 16 Worried about money? We can help. Page 17 Stirling Council registration offices - Page 18 Death occuring in Scotland, burial or cremation taking place in England or Wales - Page 8 Death occuring in England or Wales, burial or cremation taking place in Scotland - Page 9 Death occuring abroad - Page 9 Tell Us Once - Page 11 Who else should I contact - Page 12 Stirling Council cemeteries service - Page 13 Stillbirths - Page 14 How do I register a stillbirth? - Page 14 DISCLAIMER: While every effort is made to ensure the accuracy of advertisements and editorial in this publication, Quick Response Media Limited and Stirling Council accept no responsibility for loss or damage caused directly or indirectly by the content or advertisers in this publication. EDITOR Elizabeth Ferguson (District Registrar, Stirling Council) DISTRIBUTION Stirling Register Office PUBLISHER Quick Response Media WEB The views expressed are not necessarily those of the publisher or editor. While every care is taken with material submitted for publication, no liability for loss or damage can be accepted by the publisher or its agents. Stirling Council does not endorse any of the advertisers featured in this publication. To advertise in the next edition of this publication please call or 3

3 Introduction When someone dies, there are many things to do during this difficult and worrying time. Stirling Council Registration Service have produced this bereavement guide to offer you help by guiding you through the practical things that need to be done when a death or a still birth occurs in Scotland. If someone dies at home, you should: Contact the family doctor. You should also tell them if the deceased was an organ donor Contact the nearest relative(s) Contact the police if the death was violent, accidental, unexpected, if there are unusual circumstances or if the cause of death is not known. If the police are called, do not touch or move anything in the home Contact the relevant minister of religion. Contact a funeral director (undertaker) who will arrange the necessary formalities Find out if there is a will and if so, where it is and who is responsible for dealing with it. Please refer to the What to do after a death booklet for advice on how to do this Get a medical certificate of cause of death from the certifying doctor If someone dies in hospital: The Charge Nurse or the police will contact the nearest relative or next of kin and arrange a convenient time for them to attend the hospital. If you are the nearest relative or next of kin, you may be asked to: Identify the body, if the person was not a patient of the hospital Consider authorising a post-mortem examination, although such authorisation is not needed when a post-mortem is legally required Provide the documents needed to allow you to take away any personal possessions Tell the hospital staff if you know that the person wanted to donate parts of their body for transplantation Let the hospital staff know if the deceased was an organ donor Contact a funeral director (undertaker) who will arrange for the necessary formalities Find out if there is a will and if so, where it is and who is responsible for dealing with it. Please refer to the What to do after a death booklet for advice on how to do this Get a medical certificate of cause of death from the certifying doctor 4 Stirling Bereavement Guide 5

4 HOW TO REGISTER A DEATH All deaths occurring in Scotland must be registered by a Registrar of Births, Deaths etc within 8 days of their occurrence. If a death has occurred in Scotland then it must be registered in Scotland, even if the person s usual residence was outwith Scotland. Deaths can be registered at any registration office in Scotland. If you choose to register the death in the Stirling Council area, details of our Registration Offices can be found on page 16. Registration of a death must take place before a cremation. WHO CAN REGISTER A DEATH The duty to provide the particulars for registration rests principally with a relative of the deceased but if no such relative is available, the duty may be performed by any person present at the death, the deceased s executor or other legal representative or the occupier of the premises where the death took place. WHAT INFORMATION WILL YOU NEED TO PROVIDE ABOUT THE DECEASED? The particulars required for registration purposes include: 1. the full name, occupation, postal address of the deceased person and their date of birth; 2. if the deceased was a married man, in a registered civil partnership, widowed, a surviving civil partner, divorced, or his previous civil partnership was dissolved or annulled, the full name and last known occupation of his wife or former wife, civil partner or former civil partner; 3. If the deceased was a married woman, in a registered civil partnership, widowed, a surviving civil partner, divorced, or her previous civil partnership was dissolved or annulled, the full name and last known occupation of her husband or former husband, civil partner or former civil partner; 4. If the deceased had been married or in a registered civil partnership more than once, particulars of previous spouses or civil partners; 5. If the deceased was married or in a registered civil partnership at the date of death, the date of birth of the surviving widow, widower or civil partners; 6. The full name and occupation of the deceased person s father and the full name, maiden surname and occupation of the deceased s mother; 7. The name and address of the deceased s own doctor. WHAT DOCUMENTS ARE REQUIRED? In addition, the following documents should be taken to the Registrar s office: 1. The medical certificate of cause of death (Form 11). This document is normally given by the deceased person s doctor or by the hospital in which the death occurred; 2. The deceased s National Health Service medical card, if available; 3. The deceased s birth certificate, if available; 4. The deceased s marriage or civil partnership registration certificate, if applicable. 6 Stirling Bereavement Guide 7

5 WHAT INFORMATION WILL YOU NEED TO PROVIDE ABOUT YOURSELF WHEN REGISTERING THE DEATH? Your relationship to the deceased Your full name Your usual residence WHAT DOCUMENTS WILL YOU RECEIVE FROM THE REGISTRAR? A certificate of Registration of Death (Form 14) to be given to the Funeral Director A Form BD8, Registration or notification of death for notifying Department for Work and Pensions An abbreviated extract of the entry recorded in the Register of Deaths On payment of the appropriate fee, a full extract of the entry recorded in the Register of Deaths. This may be required for purposes such as insurance policies, private pension, savings and Premium Bonds. After the registration, the Registrar will inform the Council Tax Department and the Voters roll so these services can update their records. DEATH OCCURING IN SCOTLAND, BURIAL OR CREMATION TAKING PLACE IN ENGLAND OR WALES If a death has occurred in Scotland then it must be registered in Scotland. If the burial or cremation is to take place in England or Wales, you will need one of the following documents; a) A Certificate of no liability to register this document is obtained from the Registrar in the district of England or Wales where the burial is to take place and there is no fee for this document. You will have to provide a death certificate or a letter from the Procurator Fiscal in Scotland to the Registrar in England or Wales. b) A Cremation 6 form this form authorises cremation and is issued by a Coroner in England or Wales. If a burial is planned, the Coroner will issue a Coroner s Order for burial. DEATH OCCURING IN ENGLAND OR WALES, BURIAL OR CREMATION TAKING PLACE IN SCOTLAND If you intend to remove a body from England or Wales, you must give notice of your intention to the Coroner for the area where the body is lying. The Coroner will require either; a) a certificate given by the Registrar in England or Wales that the death has been registered, or b) a Coroner s order for burial or certificate for cremation. The body must not be removed until 4 clear days after the Coroner has received the Notice of Intention. However, if there is no inquest taking place, the body can be removed any time once the acknowledgement has been received from the person requesting to move the body (even if the 4 clear days have not yet expired). If the Coroner decides to hold an inquest, it is illegal to remove the body until the inquest is completed (even if the 4 clear days have expired). DEATH OCCURING ABROAD You should register the death in the country the death occurred. It is advisable to purchase death certificates at this time as it may be difficult to obtain them at a later date. Although there is no obligation for you to do so, you may also be able to register the death with the British Consul in that country. There is a fee for this service and once registered, the British Consul will send a record of the death registration to Scotland, after which, you will be able to purchase certificates from National Records of Scotland, Edinburgh. You can take advice from the British Consul as to whether this would be advantageous for your circumstances. You will need to sign a declaration containing a statement that no Coroner s inquest is to be held. If there is to be a Cremation, you will also need the authority of the Medical Referee at the Crematorium. 8 Stirling Bereavement Guide 9

6 Tell Us Once Stirling Council s Registrars has teamed up with the Department for Work & Pensions (DWP) to deliver Tell Us Once. This service automatically notifies relevant Central & Local Government Departments of a family s change of circumstances. This service is optional and free of charge. Please advise the Registrar when you call to make an appointment that you wish to use this service so that the relevant appointment time can be allocated. The Registrar will discuss Tell Us Once with you and advise you of the documents and information you will need to bring with you. The service informs Local & Central government departments selected by you, on your behalf, in order to make things easier for you. This service is delivered straight after death registration, so you don t even need to leave the Registrars office to notify key Government Departments of the change in circumstances. The Tell Us Once service is available to the next of kin or the person dealing with the estate of the deceased. Tell us Once can notify the following departments after you have registered a death: Local Council Services: Adult Services Children Services Council Housing Council Tax Council Tax Benefit Housing Benefits Housing Services Electoral Services Mobile Emergency Care Services (MECS) Library Services Money Owed to the Council Blue Badge Government Departments: Child Benefit Child Tax Credit & Working Tax Credit Driver & Vehicle Licensing Agency (DVLA) Identity & Passport Service Jobcentre Plus Overseas Health Team Pensions, Disability & Carers Service Personal Taxation War Pensions Scheme Tell Us Once will pass details onto these departments on your behalf, with your permission. The departments you have identified will contact you directly if they need any more information to process your change in circumstances. To use this service, the informant should, if applicable, bring along the following documentation: Deceased s National Insurance number Deceased s passport Deceased s driving licence Deceased s blue badge if they have one Details of the deceased s benefits, if they were in receipt of any National Insurance number of the next of kin (closest relative by blood or marriage to the deceased) For more information about Tell Us Once and the service being provided please visit If you decide not to use the Tell Us Once service, listed below are a few council services you may wish to notify yourself: Blue Badge Holder: Public Transport Unit, Blue Badge Section, Bus Station, Stirling, FK8 1PF. Telephone Council Tenant and MECS (Mobile Emergency Care Service: please contact Stirling Council main switchboard who will put you through to the relevant department, telephone number or Stirling Bereavement Guide 11

7 WHO ELSE SHOULD I CONTACT? STIRLING COUNCIL CEMETERIES SERVICE There are often many other organisations you will have to notify when someone dies. This list shows some of the organisations you may wish to inform of the death. If you used the Tell Us Once service, some of the organisations listed below may already have been notified. If so, refer to the letter issued by the Registrar at the time of the registration, as this will give details of the departments you requested the Registrar to notify. Accountant Bank/building Society Child Benefit Dentist Doctor Driving Licence DVLA (to cancel car tax) Family and Friends Employers Insurance Companies (including household insurance, motor insurance, life insurance) Internet/telephone provider Home Help Agency Hospital Clinics Income Tax Office Landlord or Mortgage Provider Library Loan/hire purchase companies Mail Company (for redirection) Motor Breakdown Policy Office of the Public Guardian Passport Office Premium Bond Office Private Healthcare Private Pensions National Savings and Investments HM Commissary or Probate Office Solicitor Television License Utilities Companies (Gas or Electric) The Cemeteries Service understands that in suffering bereavement you may be facing decisions you have never had to make before. We understand how important it is to you that the service we provide meets your needs exactly and that you require clear information to help you at this difficult time. This page gives you a brief overview of the services we provide along with more general advice we hope will be helpful. For more detailed information on any of the subjects covered please contact the Cemeteries Service: Tel LAIR OR GRAVE AREAS Full Lairs: A standard full coffin lair will measure 3m in length by 1m in width and, where ground conditions allow, will be sold for up to four full coffin burials and in addition up to four caskets of cremated remains. Cremated Remains Lairs: A standard cremated remains lair will measure 1m in length by 1m in width and will be sold for up to six interments of cremated remains. Stillborn Babies and Non Viable Foetus Lairs: Individual lairs for the burial of stillborn babies and non-viable foetuses are available free of charge at both St Thomas and Bannockburn Cemeteries. This service is provided in conjunction with Forth Valley Royal Hospital Maternity Unit. Telephone: You may have to send some of these organisations a death certificate. Most organisations will not accept a photocopy of the death certificate. However they will photocopy the original certificate you send to them so always ask them to return your original certificate and not the photocopy. 12 Stirling Bereavement Guide 13

8 STILLBIRTHS A stillbirth is the birth of a baby who is born without any signs of life after the 24th week of pregnancy. HOW DO I REGISTER A STILLBIRTH? All stillbirths occurring in Scotland must be registered by a Registrar of Births etc within 21 days of their occurrence. If a stillbirth has occurred in Scotland then it must be registered in Scotland, even if the person s usual residence was outwith Scotland. Stillbirths can be registered at any registration office in Scotland. Registration of a stillbirth must take place before a cremation. WHO CAN REGISTER A STILLBIRTH? If the parents of the baby are married to each other or in a civil partnership with one another, the primary informant is either the mother, father or second female parent. If the parents of the baby are not married to each other or in a civil partnership with one another, the mother is the primary informant. The father or other female parent must accompany the mother or complete the required signed declarations in order to also act as an informant. Occasionally a stillbirth may be registered by a secondary informant, who may be one of the following: a) any relative of either parent having knowledge of the stillbirth; b) the occupier of the premises where the child was, to the knowledge of that occupier, born; c) any person present at the birth WHAT DOCUMENTS ARE REQUIRED? The following documents should be taken to the Registrar s office: Certificate of Stillbirth (Form 6). This document is normally given by the registered medical practitioner or the registered midwife present at the birth or responsible for examining the stillborn child. Parent(s) birth certificates Parent(s) marriage/civil partnership certificate CAN I RECORD A NAME FOR MY CHILD? Although there is no obligation to provide a name for your child for the purpose of the registration, you do have the option to record name(s) and a surname at the time of registering the stillbirth. WHAT DOCUMENTS WILL I RECEIVE FROM THE REGISTRAR? A certificate of Registration of Death (Form 8) to be given to the Funeral Director An extract of the entry recorded in the Register of Stillbirths. This is free of charge if issued within a month of registration. A fee is chargeable for each additional certificate you may request. A stillbirth would not be registered on the information of a secondary informant unless there is very good reason for the non-attendance of either of the parents. 14 Stirling Bereavement Guide 15

9 Want to research your Family History? Stirling Council can help. You may already have some information about your family or have nothing but curiosity. Stirling Council has lots of information and resources to help you build the history of your family and we have experts on hand to advise. Where to start Start with what you know and work back from there Ask older relatives what they remember about your family Collect as many family documents as you can and keep them safe. Birth, marriage & death certificates, old photographs, letters, diaries, bibles and property deeds can all help to trace your forebears. Stirling Council can help in the following ways: Registrars Service You can book an assisted search with a Registrar, giving you access to records for the whole of Scotland: Births, Deaths & Marriages to present Old Parish Registers (OPR s) 1553 to 1854 Scotland s Census Records 1841, 1851, 1861, 1871, 1881, 1891, 1901, 1911 Civil Partnerships 2005 to present You can do this for an hour or more. Why not try one hour and see where it takes you? To book a search, call Libraries Our libraries hold a wealth of information that may offer information about your ancestors, whether they lived in the Stirling district or not. Some of this information may be held in: Newspapers Local newspapers carry obituaries, reports of retirements or other biographical information about local people, sometimes with a photograph. There are microfilm records from the Stirling Journal and Advertiser and the Stirling Observer as well as the Bridge of Allan Gazette, the Callander Advertiser and the Falkirk Herald. Valuation Rolls You can see Valuation Rolls, which are annual listings of property, owners, occupiers and rateable value. Librarians can advise on the best way to access this information. To find out more, call or ask at your local library. Archives Our Archive Service can let you see a wide selection of records, some dating from the early 14th century, such as: Church records th century Education and school records, Electoral registers (Stirling Burgh and Central Region) from 1913 Estate and family papers, 14th-20th Century Guildry and incorporated trades, Royal Burgh of Stirling from 1460 Local business, trade associations and union records, 19th 20th century Local government including burgh and county council records, from 1327 Local societies and organisations, including political parties Maps and plans, 18th 20th century Military affairs, Poor law authorities, including parochial boards and parish councils, Property and legal transactions, 18 20th century To speak to an Archivist, call Cemeteries Service Cemeteries can provide a great source of information. We can help you find a burial place, we have records for the majority of cemeteries and churchyards in the Stirling district, some going back to Older burial information may be available too. To find out more, call Please any questions to or telephone Worried about money? We can help. The advice partnership offers , telephone and face to face advice (drop-in, appointment and home visits). All services are free, confidential and impartial and delivered by specialist teams. Money Advice advice on any benefit, debt or money related problem on or Talk to us and we will do our best to help you. MacMillan Money Matters advice to family members and patients who are worried bout the costs of a long term health conditions on or A nurse specialist can make a referral for you too. Shelter - Scotland Making Advice Work, for social housing tenants, providing homeless/ housing/ debt advice at Shelter Scotland also provide help for private sector tenants and home owners - all Shelter Scotland services can be accessed via or on Address for Stirling Advice Partnership is Customer First Stirling (CFS), 1-5 Port Street, Stirling FK8 2EJ. If we cannot help, we ll find some one who can in our partner organisations. 16 Stirling Bereavement Guide 17

10 STIRLING COUNCIL REGISTRATION OFFICES Please contact the appropriate office in advance to make an appointment. Stirling Opening times: Monday to Friday, 9am 4pm Registrar s Office Customer First Stirling (CFS) 1-5 Port Street Stirling FK8 2EJ Telephone: Aberfoyle Opening times: Monday, Wednesday & Friday, 9am 12pm Aberfoyle Registration Office Trossachs Discovery Centre Main Street Aberfoyle FK8 3UQ Telephone Balfron Opening times: Monday to Friday, 9am 4.30pm (closed 1pm 2pm for lunch) Balfron (Strathendrick) Registration Office 32 Buchanan Street Balfron G63 0TR Callander Opening times: Monday to Friday, 9am 4.30pm (closed 1pm 2pm for lunch) Callander Registration Office 1 South Church Street Callander FK17 8BN Telephone: Dunblane Opening times: Monday to Friday, 9am 4.30pm (closed 1pm 2pm for lunch) Dunblane Registration Office Burgh Chambers Dunblane FK15 0AG Telephone: Killin Opening times: by appointment only Registrar Killin Library Main Street Killin FK21 8UW Telephone: Telephone: Stirling Bereavement Guide

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12 Notes We thank the service providers who have featured in this publication. If you would like to receive copies of this publication or propose a distribute point, then please contact the distributor or call WEB: CALL: Quick Response Media specialise in providing printed, cross-platform and multimedia publishing for many different organisations. In essence, we assist in the production of fully accessible information and instant connection with a target audience.

13 Stirling Council CFS, 1-5 Port Street, Stirling, FK8 2EJ Tel: Fax: Please scan me to view a PDF Brochure Copyright 2014 All rights reserved Stirling Council and Quick Response Media Limited

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