Welcome To HMC. We offer our employees a comprehensive benefits program that meets their families.

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1 QATAR

2 Living In Qatar Qatar is situated halfway along the western coast of the Arabian Gulf. It occupies a peninsula projecting approximately 160 km northwards from the Arabian mainland. It has been blessed with large oil reserves and one of the world s largest single concentrations of non-associated natural gas in the world. Its economy is sound and thriving. The climate is characterized by mild winters with little rain and hot, humid summers. The weather is generally pleasant from October to May.. Qatar has approximately 1.6 million people, the majority of whom live in Doha, the capital. Islam is the country s official religion, and Islamic jurisprudence is basis of Qatar's legal system. Arabic is the official language, although English as lingua franca of business is widely spoken. European and Asian communities reside and work in the government sector and business enterprises. Doha is Qatar's largest city and is also the country's centre of administration, finance, culture, transportation, and social services. Doha also serves as the seat of government of Qatar, which is ruled by Sheikh Hamad Bin Khalifa Al-Thani.

3 Living In Qatar One of the wealthiest Arab states among the top 20 richest countries in the world, Qatar's very low rates of crime and the almost total absence of civil and political unrest means that Qatar is an excellent destination for the entire family.. There are a number of regular social and family events throughout the year. For younger members of the family, there are a variety of activities, which include bowling, tennis, swimming, sports and cinema. The safety and family orientation of Qatar makes it one of the most safe and secure countries in the world in which to work, rest and play!

4 Living In Qatar Along with the country s free health care to every citizen, education is compulsory and free for all children from kindergarten through high school. Qatar has an increasingly high literacy rate. Some universities from the United States have set up highly specialized campus branches at the Education City, Qatar. The universities include Weill Medical College, Carnegie Mellon University, Georgetown University, Virginia Commonwealth. University, and Texas A&M University. For sports lovers, there are a number of organized sports tournaments all year round. Qatar will be hosting FIFA World Cup 2022, which makes it the first and the smallest Middle Eastern country to host the World Cup. For those wishing to become more familiar with Qatar, there are shopping excursions, guided tours round Doha, trips to historical sites and into the desert including an unmissable Arabian Night Safari! When seeking an adventure and relaxation further afield, Qatar s geographical location means that many exotic holiday destinations in the Arab world, North Africa and Asia are only a few hours away.

5 Welcome To HMC Hamad Medical Corporation, Qatar s leading medical services organization, offers you an exciting opportunity to be a part of a dedicated and enthusiastic team of healthcare professionals. Just as we are committed to the highest quality of healthcare for our patients, we believe in providing our employees unlimited opportunities in an atmosphere of collaboration and teamwork. We offer our employees a comprehensive benefits program that meets their families.

6 Hamad Medical Corporation Background Hamad Medical Corporation (HMC) is the principal public healthcare provider for the State of Qatar. HMC is committed to actively contributing to and enabling the sustainable development of Qatar and its people in alignment with the Qatar National Vision (QNV) HMC believes in excellence in healthcare, education and research with each supporting the other to provide the safest, most effective and compassionate care to each and every one of our patients. To meet the healthcare challenges of Qatar s growing population, Hamad has transformed into a thriving and integrated Academic Health System which will make significant, positive impacts upon patient care, medical education and medical research. In addition to three general hospitals (Al Khor Hospital, Al Wakra Hospital and The Cuban Hospital) HMC also manages five specialist hospitals (Hamad General Hospital, Rumailah Hospital, Women s Hospital, the National Center for Cancer Care and Research and Heart Hospital) which look after patients with the most prevalent conditions, including cancer, heart conditions, rehabilitation, and providing specialist treatment for women and children. HMC also operates the national Ambulance Service and a home healthcare service.

7 Hamad Medical Corporation Background Hamad continues to upgrade its facilities and services and has also embarked on an ambitious expansion program, targeting the areas of need in our growing community. By the end of 2015 HMC will have opened a further three hospitals a rehabilitation hospital, women s hospital and ambulatory and minimally invasive surgery centre. All of these hospitals are addressing the needs of the community as well as our own capacity challenges. Hamad was the first public healthcare system outside the United States to achieve Joint Commission International (JCI) accreditation for all hospitals simultaneously. JCI accreditation is based on quality and safety across all clinical and management functions. HMC is also the first hospital system in the Middle East to achieve institutional accreditation from the Accreditation Council of Graduate Medical Education - International (ACGME-I), which demonstrates excellence in the way medical graduates are trained through residency, internship and fellowship programs. The Academic Health System in Qatar a first within the MENA region is a dynamic nationwide network integrating research, education and clinical care to focus on improving patient care and deliver innovative healthcare solutions. The eight partners working collaboratively in the AHS include HMC, Sidra, WCMC-Q, Qatar Biomedical Research Institute, College of the North Atlantic-Qatar, the Primary Health Care Corporation, Qatar University and University of Calgary-Qatar.

8 Demographic Profile At HMC we are proud of the huge diversity of employees working at HMC is a truly international experience! Among our over 12,000 staff HMC has people who come from over 65 countries. They come to us from South America, North America, Caribbean, Asia, Europe, Africa, Australia as well as the Middle East. In addition to Qatari nationals, the mix of our staff means that you are likely to work with people from across the globe - India, the Philippines, Egypt, the UK, Sudan, etc. Our multicultural climate means we welcome people from all parts of the world. Their backgrounds are as varied as their personalities, but they all have one thing in common they are committed to delivering excellent service to our patients and customers.

9 Benefits When you make a commitment to work with us, Hamad Medical Corporation also makes a commitment to help develop your career and make your time with us a positive one. To ensure that we meet your needs, we provide a number of benefits to our employees. Our list of employee benefits provides balance and flexibility to fit your individual needs. The benefits outlined here are those that apply to most employees: Tax free salary Subsidized healthcare you and your family End of Service Award Round-trip annual leave ticket per year to your point of hire Housing allowances Furniture allowances Transport allowance paid vacation days per year plus 5 Eid holidays (right after the end of Ramadan month) and 5 more Eid holidays (approximately 9 weeks after the Ramadan Eid holidays) Emergency family leave Educational support for children Relocation support Country orientation Language skills support Paid annual leave

10 Training and Development Opportunities Hamad Education Centre At HMC we currently offer high quality training and development solutions that incorporate the latest best practice from the external market. These can take the form of academic or professional qualifications, on-the-job opportunities, ongoing feedback, plus training courses. Our philosophy is to enable you to learn what you need to be successful in your job. To support this we have plans to create a centralized Training and Development Centre for employees. So although you'll have a wealth of tools and techniques at your disposal, it'll be up to you to make use of them. Our culture of 'self-directed learning' allows you to decide how your development should progress, and which methods you use. To help you get the most out of our 'blended' approach to learning support, there'll be regular performance evaluations that will help you identify which training and development activities support you in your job.

11 The HMC Way The HMC way is a set of accepted values which direct and outline how we work together, towards a common, positive goal. Central to these values is the concept of RESPECT. From your first day, you will be a part of the wider HMC team, who enjoys being dedicated to delivering excellent healthcare to people in the state of Qatar. Respect means that everyone on our team is important and that your view and opinion is recognized and valued, as is that of all your colleagues. You shall enjoy being required to work with people from countries across the world that are all working to deliver a unique service to our patients and customers.

12 Why Choose HMC? We are a diverse and exciting organization We are Qatar s leading healthcare provider to more than one million expatriates and Qatari nationals living and working in Qatar. We are a diverse and exciting organization; over 70 different nationalities work together for the single purpose of improving the quality of human life through patient care, education, and research. Team with the best Qatar s national healthcare delivery system is rapidly developing. Over the next decade, Hamad will continue to lead in developing the national health system by operating new facilities, implementing state-of-the art technologies, and recruiting the best, most qualified talent to care for Qatar s future. Here, you will have the opportunity to team with the best and the brightest professionals in healthcare and to provide world-class patient care service for the population. With us, you will have exceptional opportunities to develop your career in a professionally stimulating environment. Think. Learn. Be Yourself Our successful participation in the health sector is largely dependent on the skills, competencies, and enthusiasm of our employees. We commit to developing our employees through training, educating, and career advancement opportunities so they are enabled to support our vision of the future by being a part of the future. You will be constantly learning. Your ideas will be welcomed in an atmosphere of collaboration and teamwork. Your individuality will be recognized. You will be encouraged to be yourself.

13 HMC Hospital Locations 1. Hamad General Hospital 2. Women's Hospital 3. HMC Heart Hospital 4. NCCCR 5. Rumailah Hospital 6. Al Wakra Hospital 7. Cuban Hospital 8. Al Khor Hospital

14 Hamad - Accommodation/Housing Your Housing Allocation Your housing allocation depends on a number of factors including: Employment contract status Job grade Marital status Vacant housing availability The Corporation s HR Bylaws govern the housing allocation entitlements. The Bylaws are a legal framework set by the organization that governs the way we work. HR does not have the authority individually to change entitlements. When you receive your HMC accommodation, it is important you live in this accommodation. HMC does not permit you to live anywhere else other than your assigned HMC home.

15 Hamad - Accommodation/Housing Furnished Housing Female junior staff on an overseas contract will receive HMC single female accommodation in a shared facility. In such cases, you will have your own bedroom and share the rest of the fully furnished flat facilities.

16 Hamad - Accommodation/Housing Barwa City (3-bedroom) Male junior staff on an overseas contract will receive HMC single male sharing, furnished accommodation in a shared facility. In some cases male junior staff bring their family to Doha. If this is your circumstance, you must submit copies of your marriage certificate and your wife s visa to apply for the housing allowance in lieu of accommodation.

17 Hamad - Accommodation/Housing Example Accommodation: As HMC are constantly expanding, new housing compounds are being acquired to accommodate new personnel. Below is one example, Barwa City Complex in Doha, which HMC have taken entirely to cater for their staffing accommodation needs. Barwa City is a large scale mixed-use residential development, a self-contained community complete with state-of-the-art amenities and well-designed infrastructures. The project offers around 1,000 quality apartments located in 128 residential buildings with studios, twobedroom and three-bedroom units. Barwa City offers amenities of classical-style shopping centre anchored by a well-known operator and a number of retail outlets in a commercial centre. The community also offers its residents two international schools and four kindergarten centres, and a fitness club. Location: South of Muntazah Street, in close proximity to Masaken Mesaimeer, Barwa Commercial Avenue and Industrial Area.

18 Training Development Nursing, Training & Development Career Pathway

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20 FAQ Q. What is the contract length. A. 3-years. Q. What is required for the contract to extend beyond 3-years. A. It is done automatically, unless there has been a reason given over performance. Q. How long is the renewed contract. A. One year, which keeps rolling unless there s a performance issue. Q. Is there overtime, if yes how is it calculated. A. Yes - 40% of hourly rate. Q. What is End of Service Award. A. One months salary for every year completed, must complete the full contract term to be eligible. Q. What Allowances am I entitled single person. A. Transport allowance QAR 1,250, Phone subject to position.

21 FAQ Q. What is the Performance Bonus. A. Subject to performance; incremental up to 6% per annum to the ceiling of tier. Q. Is an annual flight to home country included in the benefits. A. Yes after 10-months of service. Q. How many days holiday allowance per year. A. Subject to position minimum 30 days to 50 days, also 2 x Eid holidays. Q. What is the probation period. A. 3-month Probation/Orientation, line manager or supervisor will be the assessor Any concerns will be addressed and you will have an opportunity to redress. Q. What are the working hours. A. Normal 8-hour shifts, 6-days a week. Q. Do employees retain their passport. A. On completion of the induction (Administration phase), passports are kept by the individual.

22 Q. Where are the accommodation for single personnel. A. Barwa City 6 buildings; Medical City 9 buildings. Q. Do we stay with same nationalities in apartments. A. Yes. FAQ Q. Can we move to another unit to be with our friend/s. Is there a buddy system. A. Yes, request to the housing department and move at the end of the month, subject to availability. Yes buddy system to establish friendly relationships and ask questions about life in Qatar. Q. Is accommodation shared? How many people share an apartment. A. There are 2 or 3-bedroom apartments, rooms are single with on-suite bathrooms in most units. Q. Is the accommodation close to the hospital and is there transport provided. A. You will be accommodated close to the hospital and HMC transport (buses) are provided e.g. Barwa City has 10 buses providing transport both from & to the hospital. Q. Does the accommodation have security. A. Yes Security guards are on-site 24/7.

23 FAQ Q. Should we bring any items on initial arrival and will we get an allowance. A. Bring some cash and you will receive a Consumable Allowance of QAR 750 Q. Will we get met on arrival. A. Yes Hamad Airport Service Section will meet you. Q. Is there a waiting time for married personnel to bring their spouse. A. Yes, approximately 10-months, can be longer Housing for families is in demand. Q. Is there a furniture allowance for married personnel and how much. A. Yes approximately QAR 45,000, which you keep should you stay 4-years otherwise you may be asked to return payment. Q. When are salaries paid. A. Paid on two dates in each month (4 th and 15 th ), subject to starting date. Q. Is there an induction/orientation phase on arrival. A. Yes Phase 1: Pre-Arrival (orientation, documentation). Phase 2: Airport Services (Al Mahar Welcome team). Phase 3: Facilities/Corporate Induction Team. Phase 4: Department/Job Orientation