Production in Finland, high quality and Finnish design are in the core of Isku. The majority of Isku furniture is manufactured

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2 Isku is a family-owned company with over 80 years experience in designing and making furniture as well as decorating Finnish homes, kitchens, learning environments and working places. Eino Vikström Founder of Isku Production in Finland, high quality and Finnish design are in the core of Isku. The majority of Isku furniture is manufactured at the Lahti factories from highquality raw materials. The safety and durability of the products are tested in our own laboratory. We give a quality guarantee for our products. The company operates in Finland, Scandinavia, Baltic countries, Russia and the Middle East with more than 60 stores and stockists.

3 Isku Center, Lahti

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5 Iskus environmental policy concerns all of Iskus business. We commit to reducing the environmental impacts of our business by the principals of sustainable development. We reduce the environmental impacts of our products and services. In our R & D we consider the environmental impacts of the whole lifecycle of the product from raw materials to recycling. We constantly improve the environmental friendliness of the raw materials used in our product range. We offer well designed high quality furniture. Timeless design and wellmade furniture stands time, wear and use. By the long lifecycle of the product natural resources are saved and the amount of waste is reduced. Paying attention to environmental issues is part of the routines of every employee at Isku. Our personnel know the environmental effects of their work and they act in their work in economically sustainable manner saving resources and environment. By environmental communication we encourage our clients and partners to make choices in a more environmentally friendly way. Isku was the first company in the furniture industry in the Nordic countries to receive certification for its original environmental system in compliance with the ISO standard as early as 1997.

6 Isku s quality policy concerns all of Iskus business. We reach the high Isku-quality by good overall service, effective R & D and careful selection and manufacturing of materials and components. Delivery of the ordered goods at the agreed time is regarded as part of our quality. Our basis is constant improvement. This requires creativity and development and research of new approaches, methods and technical solutions. We set quality objectives to our operation and measure our progress. We improve our knowhow to meet the quality objectives. Every employee at Isku accounts for quality. To insure our competitiveness we constantly improve our products and services in co-operation with top of the field partners, personnel and clients. To ensure our clients success and to meet their expectations we do research on customer satisfaction and the needs of tomorrow. We aim to our clients recommendation. The basis of Isku s quality assurance and continuous development is the quality management system that complies with the ISO 9001 standard.

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8 Isku s code of conduct for responsible business is based on the values of Isku-Yhtymä and it illustrates our corporate culture. The responsible business practice is about following generally accepted ethical principals and legislation. This code of conduct applies to all of Isku-Yhtymä s companies and all of our employees follow these principals. 1. Ethical principals We commit to following all legislation concerning our operation and this code of conduct in every country we operate in. 2. Human rights We want to promote human rights. We honor and support the principles recognized in United Nations` Declaration of Human Rights and Global Compact. As the employer we recognize the fundamental rights of the employees defined by the International Labour Organization. 3. Equality We offer equal opportunities to all at employment, salary, educational opportunities, promotions and pension arrangements without regard to race, sex, religion or persons other attributes. We do not tolerate harassment or bullying in the workplace. 4. Environment We acknowledge environmental impacts in all of our business. Our objective is to reduce the environmental impacts of our business according to our principle of continuous improvement. By the long life cycle of the products and selection of materials we save natural resources and reduce the amount of waste.

9 5. Quality The basis of our products and services is a high quality standard. We monitor and develop the quality of our operations and products constantly. 6. Honesty and fair play Honesty is the basis of our operation. We support fair play and free markets. We obey the competition laws of the countries we operate in. 7. Conflict of interest We do not accept presents from our business partners exceeding normal hospitality. We do not pay bribe to enhance our business. We do not use illegal means to get favorable acts or services from the authority. Isku is in the forefront of innovation in the furniture and interior design industry. The Kaava conference chair is the first product to be made of Grada formable plywood. Grada is a completely new type of material, in which a special adhesive layer permits the shaping of wood composite material with the aid of heat Personnel and working conditions We respect our personnel. The professional and skilled personnel are the foundation of our operation. We maintain and improve our personnel s proficiency. We endeavor to ensure safe and healthy working environment to all our workers. 9. Suppliers We endeavor to that our suppliers follow this code of conduct for responsible business. We require our suppliers to follow local legislation in their operation.

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11 Priority Pass Lounge Of the Year 2012 Finnair Lounge, non Schengen, Helsinki Airport, Finland

12 Orange, Helsinki, Finland Hartwall Areena, Helsinki, Finland DNA, Helsinki, Finland

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14 Valkeakoski school, Finland Fellmannia, Lahti, Finland Karisto school, Lahti, Finland

15 Sibelius Concert Hall, Lahti, Finland

16 12 Isku s innovations and designs have received several international awards and recognitions. Many designs have become true classics. Three of Isku s products received an Honorary Mention in an international design competition The Fennia Prize Good Design Grows Global in June The awards are a recognition of Isku s comprehensive and innovative use of design for creating and realizing products, services and business concepts, and in product development, manufacturing and corporate image matters.

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18 Lifelong learning creates challenges for learning environments. Every student is an individual when it comes to physiques, age or learning style. In today s learning environment the furniture needs to be durable, flexible and functional. A good learning environment supports teaching and learning while answering to the ever changing demands of developing teaching technology and learning methods.

19 Our experience in designing decor and furniture for learning environments spans many decades and is based on continuous product development and good co-operation with educational institutes.

20 Our product range offers you quality furniture from desks, storage and chairs to sofas and partitioning screens. We design, implement and market comprehensive interior design solutions for all spaces and functions.

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22 Isku Group offers its customers interior design solutions for leisure time as well as the office. We create functional and elegant kitchens, furnish cozy but smart homes and design classy hotel rooms.

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24 Isku-Yhtymä Oy Mukkulankatu 19, P.O. Box 240 FI Lahti, Finland tel fax

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