2011 HOPE Exchange Programme

Transcription

1 2011 HOPE Exchange Programme At the Regionhospital Viborg, Skive June 6th to June 16 th WELCOME to Ms Harminder Bassi, United Kingdom Ms Margarida Baltazar, Potugal Better health a shared challenge for hospitals and primary care Side 1

2 Table of content 1. Welcome Contact..3 Accomodation.4 Tourist Information.4 Opening hours 5 Transport..5 Health EXCHANGE PROGRAMME Time schedule programme 6 Information about the Central Region..9 Information about Viborg Municipality.10 Information about Regionhospital Viborg, Skive.11 Better health a shared challenge for hospitals and primary care Side 2

3 Welcome Region Hospital Viborg, Skive are pleased to welcome you to the Hope Exchange Programme We hope that your visit will be both enjoying and informative. This year is the second year that the hospital has participated as host hospital in Hope Exchange Programme for European Health Professionals. The two health professionals participating in the programme in Viborg: Ms. Harminder (Mindy) Bassi Head of Medicines Management Pharmacist NHS Nottingham City NOTTINGHAM UNITED KINGDOM E: M: Ms. Margarida Baltazar Manager Degree Hosp. Administration ect. Hospital Center of North Lisbon E.P.E. LISBOA PORTUGAL E: M: Your contacts at the hospital will be: Quality- and development nurse Marianne Toppenberg Medical Department Heibergs Allé 4, 8800 Viborg Phone: Mobile Phone: Psychologist Kis Bødker Children Department Phone: Mobile phone: Better health a shared challenge for hospitals and primary care Side 3

4 Accomodation Accomodation in single rooms with shared bathroom is free of charge. You will be staying at a local B&B Oasen in the centre of Viborg ( 6-7 minutes walk from the hospital). Breakfast is included. The adress is : «Oasen» Nørregade Viborg Denmark Link to their webside in English here you can get more information and see some pictures too : Some quotes from the web-side : All our rooms are equipped with cable TV and wireless internet. Apartments and suites are furnished with fully equipped tea-kitchen / kitchen, and bathroom. There is direct access from all our rooms to one of our enclosed gardens, where there is seating, and also BBQ and smoking facilities. In addition there is a modern coin-laundromat for the use of our guests. Tourist Information VisitViborg Nytorv Viborg Tlf Fax Mail: info@visitviborg.dk FF?OpenDocument The tourist office is placed right in the center of Viborg. It is possible to rent bikes here. Better health a shared challenge for hospitals and primary care Side 4

5 Opening hours General opening hours for shops: Monday Thursday Friday /20.00 Saturday For department stores and supermarkets the opening hours are longer: Monday Thursday Friday Saturday Sunday some are open Sundays not all Banks are open from Thursdays to Week-ends all banks are closed, but ATM available. Transport Public transport networks of trains and buses, planes and ferries cover most of Denmark. The nearest airport for domestic and international flights is situated 25 km from Viborg in Karup Airport Viborg Train and Bus Station is located very close to the hospital. For information and seat reservation look at: It is a good idea to reserve a seat when going by the Intercity-trains. Train tickets and seat reservation can be purchased at the train station in the opening hours. In Denmark bicycling is a very common mode of transportation. In larger towns there are bicycle paths. In Viborg there is a nice bicycling path around the two lakes. Bicycles can be rent at the tourist office. See above. Health If you need a doctor or a dentist we will try to help you make an appointment. Remember your health insurance card. In case of emergency dial 112 If you need emergency treatment you can contact the emergency department at the Region Hospital Viborg. Better health a shared challenge for hospitals and primary care Side 5

6 The Exchange Programme of the Regionhospital Viborg, Skive The topic for this year Better health a shared challenge for hospitals and primary care will be the focus throughout the programme. We have tried to find examples of how we in Viborg and Region Midtjylland cooperate in order to meet this challenge. You will be meeting people working at the Regional level, in the Primary Care, at the Hospital and in the departments at the hospital We have also tried to put in your individual wishes. We hope things will go as planned but there might be some changes due to the daily life in a busy hospital and primary care. Date Hours Participants Outline of programme - acivities June Marianne Toppenberg Marianne will picked you up at Odense University Hospital Arrival in Viborg at the B&B. Settling in Marianne Toppenberg Kis Bødker June Marianne Kis Interview with Lene Christensen, head of the Communication Department Chief clerk Anja Skaarup Development nurse Annette Fenger Marianne Chief Nurse Tove Kristensen Chief Doctor Christian Møller Nielsen Kis, Marianne Development Nurse Annette Fenger Chief clerk Anja Skaarup Marianne Dinner at the Patient hotel Practical informations and introduction to the programme in Viborg. Tour round the hospital Photos and interviews to the Hospital s Newsletter Introduction to the local health agreements and how the hospital cooperate with primary healthcare in generel Superior introduction to the hospital Mission and vision of the hospital Challenges right now Introduction to the Medical Department and the cooperation with the primary care. Examples of projects: - Coordinating nurse Chronic Obstructive Lung disease - Coordination nurse at the acute ward - Cooperation with the primary health care - Better health a shared challenge for hospitals and primary care Side 6

7 Kis Marianne ?? Kis Marianne Guided tourist walk in the Ancient Part of Viborg Dinner at the Morville Café June Ward nurse Mette Toftdahl and/or specialist nurse Lunch at the cantina Doctor and nurses at the Acute ward June Mette Kvist, chief clerk, Public Health and Chronic Effort. Region Midtjylland Visit at the Emergency Ward - Information about the prehospital function - The patients way into the hospital Visit at the Acute Ward A 24 - how the acute patient is received - cooperation with the primary health care Visit at the Region together with the Hope participants staying in Århus. Lunch included. You will visit the region building where the political region council meet and you will hear about our Regional Health Agreements in the somatic and psychiatric field. Also you will hear about the role of the GP s in the health care cooperation June Strategic leader in the Primary Healthcare Mette Rohde Marianne Fogsgaard, leader of the Acute Care Rooms in Primary Healthcare, Viborg More scheduled programme later on Visit at the Primary Care in Viborg Lunch included. They will introduce you to the organization of the Primary Care and how they work with better health and prevention Visit at a local care centre, Skovvænget in Bjerringbro with acute care rooms. More scheduled programme later on. June 11 to June 13 June Kis Bødker Headnurse of the Week-end. Time on your own Monday is Holiday called Whit Monday and a national day-off. Shops are closed so you will have time for sightseeing in the surroundings of Viborg or visit other parts of Denmark. It might be possible for you to lend a car from the hospital Visit at the Children Department Information of their cooperation with the Better health a shared challenge for hospitals and primary care Side 7

8 Children Ward Hanne Sønder primary care Lunch at the cantina at the hospital Clinical specialist nurse Tina Skov Hansen etc. Visit at the Neurological Department. You will see the Neurological Rehabilitation Ward in the small hospital in Skive. They will present for you how they cooperate with primary health care with video conferences when patients are discharged June ? Marianne Kis Chief Pharmacist Peter Mielche Pharmacist Linda Jeffrey Visit and dinner at the local coordinators private homes Individual programme Mindy: Introduction to the Hospital Pharmacyorganization and development - Role of pharmacists - Medical service at the hospital - Pharmacists at the acute ward A24 - Cooperation with the primary health care Margarida: We hope to be able to arrange a visit at the day surgery clinic Marianne and Kis Lunch with the partcipating departments Marianne and Kis, Lene Christensen Interviews and photos to the Hospital s Newsletter Evaluation of the programme in Viborg June 16 Morning Leaving Viborg with train for Copenhagen. Meeting the other participants in Copenhagen. There will be some social arrangements in the evenings also we will inform more about that when you arrive. Better health a shared challenge for hospitals and primary care Side 8

9 Information about the Central Denmark Region By following this link you will find some useful information in English about the organization and healthcare in the region. Central Denmark Region is one of five administrative units in Denmark. The primary responsibility of Central Denmark Region is healthcare, involving responsibility for hospital services, including psychiatry, health insurance, general practitioners and specialists. In addition the region operates a number of social institutions. Furthermore, the region will ensure end coordinate regional development in areas such as nature, environment, business and tourism. The region must secure the overall strategy and at the same time a top quality of services; be it in the personal educational contact at institutions or when a patient needs nerve fibre surgery. Around employees work to carry out regional tasks at all levels. For further information regarding Danish Regions, Central Denmark Region, and other related areas in english, please visit our links collection Organisation Regional Council The regional council consists of 41 elected politicians. Political ad hoc committees are established to investigate end present current tasks or issues. Health in Central Denmark Region Central Denmark Region is responsible for the greater part of public health service in the region. Our primary tasks are the operation of regional hospitals, general practitioners and practising specialists. Physiotherapy, specialist dental treatment, chiropractic and psychological aid are also amongst the services available within the health care services. Better health a shared challenge for hospitals and primary care Side 9

10 Another task is the organisation of the emergency medical service, including ambulance and emergency physician services. Central Denmark Region also has research, developmental and training commitments, as well as shared assignments and collaboration with municipal authorities. In Central Denmark Region we aim to further develop public health service through: Improving the general standard of public health Providing an effective and coherent service to our citizens, in cooperation with authorities and key partners in the area of health Ensuring that the health service of Central Denmark Region is characterized by efficiency and quality at all levels and within all areas, and that our citizens demands and expectations to health services are met. The area of health constitutes the largest of Central Denmark Region s field of activity. Approximately doctors, nurses and other health care professionals are employed at the 17 regional hospitals. The budget of 2009 was approx. 20,2 billion DKK. Basic facts about Viborg Municipality Viborg Municipality is located in the western part of Denmark - in the middle of the peninsula Jutland. Depending on the focus, it can be claimed that Viborg is 9th or the 2nd largest municipality in Denmark in that its just over citizens makes it the 9th largest municipality population wise and its 1,422 km2 makes it the 2nd largest municipality when it comes to size. The largest city in Viborg Municipality is Viborg itself with around 35,250 citizens and the second largest town is Bjerringbro with around 7,500 citizens. Basic Facts 93,310 citizens (January 2010) = 9th largest municipality in Denmark Area: 1,422 km2 = 2nd largest municipality in Denmark 5,400 businesses 21 further education institutions 52,000 people employed by companies and organisations based in the Municipality 74 public day care institutions (nurseries, kinder gardens, pre- and after school care facilities) 26 municipal run primary and lower secondary schools 16 public residential homes Viborgs public administration Viborg Municipality has more than 93,000 citizens who are serviced by 7,100 employees (converted into full time positions) and the Municipality has an annual budget of more than 500 million EUR (4 billion DKK). In Denmark, more or less all citizen-focused services except hospitals are the responsibility of the municipalities which means that areas such as the social sector, primary and lower secondary Better health a shared challenge for hospitals and primary care Side 10

11 education, child care, employment, utilities, etc. fall within Viborg Municipality's areas of responsibility. Viborg Municipality s Mayor is Mr Søren Pape Poulsen (Conservative) who took up office on 1 January 2010 and will be in office until 31 December 2013 following the next local elections in November As elected Mayor, he is the head of both the political and the administrative organisation and thus has the overall responsibility for the management and operation of Viborg Municipality. Region Hospital Viborg, Skive We have not yet in our hospital translated very much information on our web-site, but we will send you a short version in English with general information in printed form to your address. You can also get en idea of how we work if you read our patient information in English on our website. In this link you can also see a small movie for patients that tell about how it is to become a patient Follow this link: Better health a shared challenge for hospitals and primary care Side 11