Dialog 4106 Basic/Dialog 4147 Medium

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1 Dialog 4106 Basic/Dialog 4147 Medim Analog Telephones for MD110 Commnication System User Gide Cover Page Graphic Place the graphic directly on the page, do not care abot ptting it in the text flow. Select Graphics > Properties and make the following settings: Width: 15,4 cm (Important!) Height: 11,2 cm (May be smaller) Top: 5,3 cm (Important!) Left: -0,3 cm (Important!) This text shold then be hidden.?

2 Title EN/LZT R1A Ericsson Enterprise AB 2004

3 Table of Contents Table of Contents page Welcome... 4 Description... 6 Free Seating (optional) Incoming Calls Otgoing Calls Dring Calls Call Forwarding Absence Information (optional) Messages Grop Featres Other Usefl Featres Settings Installation Trobleshooting Glossary Index Dialog 4106 Basic/Dialog 4147 Medim 3

4 Welcome Welcome Welcome to the ser gide for the Ericsson Dialog 4106 Basic phone and Ericsson Dialog 4147 Medim phone in the Ericsson MD110 Commnication System from Ericsson. Its alliance of featres and facilities effectively improves commnications for virtally any kind of organization. There is a line of telephones designed for easy se in every sitation to take fll advantage of these advanced featres and facilities. Some markets se differing codes for some fnctions. In this gide, all fnctions are described sing the most common code. The markets and their differing code is shown as a side note. The ser gide describes the facilities of the Ericsson analog phones as they are programmed at delivery from the factory. There may be some differences in the way yor phone is programmed. Please conslt yor system administrator if yo need frther information. The latest version of this ser gide can be downloaded from: 4 Dialog 4106 Basic/Dialog 4147 Medim

5 Welcome Copyright All rights reserved. No parts of this pblication may be reprodced, stored in retrieval systems, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, withot prior written permission of the pblisher except in accordance with the following terms. If this pblication is made available on Ericsson media, Ericsson gives its consent to downloading and printing copies of the content provided in this file only for private se and not for redistribtion. No parts of this pblication may be sbject to alteration, modification or commercial se. Ericsson will not be liable for any damages arising from se of an illegal modified or altered pblication. Warranty ERICSSON MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be liable for errors contained herein nor for incidental or conseqential damages in connection with the frnishing, performance or se of this material. Declaration of Conformity Hereby, Ericsson Enterprise AB, S Stockholm, declares that this telephone is in conformity with the essential reqirements and other relevant provisions of the R&TTE directive 1999/5/EC. Details to be fond at: Dialog 4106 Basic/Dialog 4147 Medim 5

6 Description Description Dialog 4106 Basic (bottom side) Dialog 4106 Basic/Dialog 4147 Medim

7 Description 1 Programmable keys Three keys for storing freqently called nmbers. Yo can store one nmber per key, see section Dial By a Fnction Key on page 25. Note: If yo nplg the telephone, stored nmbers will remain for abot 24 hors. 2 Mte / Prog a. Switch microphone on or off. See section Dring Calls on page 32. b. Enter programming mode. See section Settings on page Message Waiting key a. A flashing light indicates a waiting message. See section Messages on page 50. b. Programmable key for storing of one freqently called nmber. See section Dial By a Fnction Key on page 25 4 Last nmber redial / Pase key a. Redial last nmber dialed. See section Last Nmber Redial on page 19. b. Insert a pase if yo have to wait for dial tone when programming a nmber into the memory. See section Wait for dial tone on page R-key Used for example to make an inqiry, to transfer a call or to establish a conference, see section Dring Calls on page Volme control To adjst the volme. 7 Message Waiting switch Switch Message Waiting indication on or off. Also sed to reverse the polarity in case of crossed line cables. See section Settings on page Lodspeaker (beneath handset) 9 Handset with hearing aid fnction Please note: The handset may attract and retain small metal objects in the earcap region. Dialog 4106 Basic/Dialog 4147 Medim 7

8 Description Dialog 4147 Medim 12 (pper side) (bottom side) Dialog 4106 Basic/Dialog 4147 Medim

9 Description 1 Program Store freqently called nmbers, see section Speed Dialing on page Message Waiting / 2nd a. A flashing light indicates a waiting message. See section Messages on page 50. b. Key for access to secondary key fnctions (these fnctions are stated on the second line of the corresponding key). 3 Programmable keys Eight keys for storing freqently called nmbers. Yo can store two nmbers per key, see section Speed Dialing on page Mte Switch microphone on or off. See section Dring Calls on page Lodspeaker on/off / Headset key a. Switch lodspeaker on or off. See section Dring Calls on page 32. b. Activate headset. See section Headset on page Last nmber redial / Pase key a. Redial last nmber dialed. See section Last Nmber Redial on page 19. b. Insert a pase if yo have to wait for dial tone. See section Wait for dial tone on page R-key Used for example to make an inqiry, to transfer a call or to establish a conference, see section Dring Calls on page Volme control To adjst the volme. Note: Sometimes it is reqired to change the flash time for the R-key, see section Flash time on page Headset / Lodspeaker switch a. At the headset position, the lodspeaker key activates a connected headset. See section Settings on page 62. b. At the lodspeaker position, the lodspeaker key activates the lodspaker. See section Settings on page Prog On/Off switch Enable or disable the program key. See section Settings on page 62. Dialog 4106 Basic/Dialog 4147 Medim 9

10 Description 11 Message Waiting switch Switch Message Waiting indication on or off. Also sed to reverse the polarity in case of crossed line cables. See section Settings on page Data port Data port for connection of a modem, PC or other telephone eqipment. 13 Lodspeaker (beneath handset) 14 Handset with hearing aid fnction Please note: The handset may attract and retain small metal objects in the earcap region. 10 Dialog 4106 Basic/Dialog 4147 Medim

11 Description Tones and signals The following different tones and signals are sent from the exchange to yor phone. Dial tone Tone characteristics The tones shown in this section are the most sed tones worldwide. Many markets se a differing tone for one or more sitations. Special dial tone Ringing tone or qee tone every 4 seconds Bsy tone Congestion tone Nmber nobtainable tone Call waiting tone Intrsion tone Conference tone every 15 seconds (to all parties) Verification tone Warning tone, expensive rote Dialog 4106 Basic/Dialog 4147 Medim 11

12 Description Internal ring signal Ring signals Three different ring signals inform yo abot the type of the incoming call. The signals shown in this section are the most sed signals worldwide. Many markets se signals that are adapted for the local standards. If yo get a signal that is not described or yo cannot identify, ask yor system administrator. External ring signal Recall signal (Callback reminder) 12 Dialog 4106 Basic/Dialog 4147 Medim

13 Free Seating (optional) Free Seating (optional) The Free Seating fnction is sed for persons who have an office extension nmber bt no phone set of their own. For example, flexible office workers, persons mostly working otside the office, etc. As a Free Seating ser and working from the office, yo logon to any free phone set that temporarily will be assigned with yor extension nmber and yor system athorities. To log on *11* Dial. z* Enter the athorization code and press. z# Enter yor phone nmber and press. d Replace the handset to finish the procedre. The display shows yor phone nmber. Note: An earlier version of the Free Seating fnction ses another procedre: To log on, dial * 1 0 * extension No. #. #11# Dial. d To log off Replace the handset to finish the procedre. Note: An earlier version of the Free Seating fnction ses another procedre: To log off, dial # 1 0 #. Dialog 4106 Basic/Dialog 4147 Medim 13

14 Incoming Calls Incoming Calls A ring signal indicates an incoming internal or external call. Answer calls z On another extension Yo can answer a call to another extension from any phone in yor office. Lift the handset and call the ringing extension. Yo receive bsy tone. 8 Press. Note: France, press 4; Sweden, press 6 14 Dialog 4106 Basic/Dialog 4147 Medim

15 Incoming Calls Answer a second call A call waiting tone will inform yo, dring a conversation, that a second call is waiting on yor phone. Yo have two options. d d d Option 1: Finish the ongoing call: Replace the handset. The new call will be signalled on yor phone. Lift the handset to receive the new call. Option 2: Ask yor conversation partner to wait: Press and replace the handset. The waiting call will be signalled on yor phone. Lift the handset to receive the new call. After finishing the new call: Replace the handset. Yor first call will be signalled on yor phone. Lift the handset to receive the first call again. Dialog 4106 Basic/Dialog 4147 Medim 15

16 Otgoing Calls Otgoing Calls z 0z d Make calls How to make internal and external calls. Lift the handset and dial either: An extension nmber to make an internal call. Or: The digit or digits to get an external line and the external nmber. Note: Which digit to press for external call access, depends on the configration of the system. Replace the handset to end the call. Notes: Yo can make yor calls faster, sing Common Speed Dialing nmbers and by programming yor own Speed Dialing nmbers, see section Speed Dialing on page 23. If yo receive a qee tone when the digit or digits to get an external line are dialed (optional fnction Least Cost Roting is sed in the system), keep waiting. Once a line becomes free, yo will receive a dial tone. If a warning tone is heard, the selected line is marked Expensive. 16 Dialog 4106 Basic/Dialog 4147 Medim

17 Otgoing Calls Wait for dial tone Sometimes it is reqired to wait for a new dial tone after dialing the prefix digit when making an external call. In sch sitations, yo mst store the pase for a new dial tone into the nmber: Press. Manal dial pase control: Yo can control the length of a dial pase manally if yo store the pase after the fifth digit or later. This fnction is very sefl, if yo are connected to a PBX that reqires a new dial tone for extension nmbers. Example: Yo want to talk to Steven. Steven s company has the nmber , and his extension is 1234, so the complete nmber is To wait for a new dial tone, yo have to store a pase before the extension nmber. Press. The phone nmber is dialed withot the extension, in this example Press when the new dial tone is received. Now the extension nmber is dialed. Dialog 4106 Basic/Dialog 4147 Medim 17

18 Otgoing Calls Nmber presentation restriction If yo do not want yor name and nmber to be displayed to the person yo are calling, yo can se the following procedre. Notes: This fnction is only available in newer versions of the exchange, and it might be blocked for se on yor extension (programmed by yor system administrator). The nmber presentation restriction is only valid for the ongoing call, i.e. the procedre has to be repeated the next time yo want to se it. *42# Dial and wait for a new dial tone. z Dial the nmber. Yor name and nmber is not indicated on the called person s display. Individal External Line To make a call on a specific external line: *0* Dial. z# Dial the individal external line nmber and press. z Dial the digit or digits to get an external line and the external nmber. 18 Dialog 4106 Basic/Dialog 4147 Medim

19 Otgoing Calls Last Nmber Redial When yo initiate a call (internal or external) the phone atomatically stores all the dialed digits, irrespective of whether the call was sccessfl or not. Stored nmbers can consist of maximm 32 digits. Note: To redial a nmber that incorporates a wait for a new dial tone, yo mst indicate to the telephone where in the nmber it mst pase and wait for the new dial tone. To do this, press the Redial/Pase key at the proper place in the nmber. See section Wait for dial tone on page 17. Press to redial the last dialed nmber. Last External Nmber Redial When yo initiate an external call the system atomatically stores all the dialed digits, irrespective of whether the call was sccessfl or not. Note: To redial a nmber that incorporates a wait for a new dial tone, yo mst indicate to the telephone where in the nmber it mst pase and wait for the new dial tone. To do this, press the Redial/Pase key at the proper place in the nmber. See section Wait for dial tone on page 17. *** Press to redial the last dialed external nmber. Note: Finland and Sweden, dial * * 0 Dialog 4106 Basic/Dialog 4147 Medim 19

20 Otgoing Calls When yo receive a bsy tone If yo call an extension and receive a bsy tone or get no answer or all external lines are bsy yo can se these methods: d Callback If a called extension is bsy or there is no answer: 6 Press. Note: France, Finland and Sweden, press 5 Replace the handset to finish procedre. Yo are called back (recall ring signal) when the ongoing call is finished or the next time a new call is finished. Yo have to answer within eight seconds, otherwise the Callback service is cancelled. Lift the handset when yo are called back. The system calls the extension. Note: Callbacks can be activated on several extensions at the same time. If all external lines are bsy (after dialing the digit or digits to get a line): 6 Press. Note: France, Finland and Sweden, press 5 z# Dial the external nmber and press. d Replace the handset to finish procedre. When an external line becomes free, yo will be called back (recall ring signal). Yo have to answer within eight seconds, otherwise the Callback service is cancelled. Lift the handset when yo are called back. The system calls the external nmber. Note: Only one Callback can be activated on a bsy external line. 20 Dialog 4106 Basic/Dialog 4147 Medim

21 Otgoing Calls #37*z Cancel any single Callback Dial and enter the extension nmber. Note: To cancel a single Callback on a specific external line, dial the digit or digits to get a line instead of the extension nmber. #d Press and replace the handset. #37# Dial. d Cancel all Callbacks Replace the handset. Activate Call Waiting If yo rgently wish to contact a bsy extension or external line, yo can notify it by a Call Waiting signal. 5 Press. Note: France and Finland, press 6; Sweden, press 4 Keep handset off hook. When the called extension or the external line becomes free, it will be called atomatically. Notes: The Call Waiting fnction might be blocked for se on yor extension (programmed by yor system administrator). If Call Waiting is not allowed yo will contine to receive a bsy tone. Dialog 4106 Basic/Dialog 4147 Medim 21

22 Otgoing Calls Intrsion on a bsy extension Yo can intrde on an ongoing call on a bsy extension. 4 Press. Note: France and Sweden, press 8 Before the Intrsion is exected, a warning tone is sent to the parties in the ongoing call. A three party call is established and a warning tone is heard. Notes: The warning tone might be disabled for yor system. The Intrsion fnction might be blocked for se on yor extension (programmed by yor system administrator). If Intrsion is not allowed, yo will contine to receive a bsy tone. *44*z Intrsion on a bsy external line Yo can intrde on an ongoing call on a bsy external line. Dial and enter the individal external line nmber. #z Press and dial the digit or digits to get an external line. Bsy tone. 4 Press. Note: France and Sweden, press 8 Before the Intrsion is exected, a warning tone is sent to the parties in the ongoing call. A three party call is established and a warning tone is heard. Notes: The warning tone might be disabled for yor system. The Intrsion fnction might be blocked for se on yor extension (programmed by yor system administrator). If Intrsion is not allowed yo will contine to receive a bsy tone. 22 Dialog 4106 Basic/Dialog 4147 Medim

23 Otgoing Calls Bypass *60*z If this fnction is allowed from yor extension, yo can bypass an; activated Diversion, activated Follow-me or activated Absence information on a specific extension. Dial and enter the extension nmber. # Press and wait for answer. Speed Dialing z Common Speed Dialing nmbers By sing common Speed Dialing nmbers, yo can make calls simply by pressing a few keys. The common Speed Dialing nmbers consist of 1 5 digits and are stored in the exchange (by yor system administrator). Lift the handset and dial the common Speed Dialing nmber. Individal Speed Dialing nmbers Yo can program p to ten freqently sed phone nmbers on the digit keys 0 9 and se them as individal Speed Dialing nmbers (if this fnction is allowed). Note: In Finland, p to nine nmbers, keys 1 9. To se: ** (0 9) Dial and press the relevant digit. Note: Finland, dial * * ( 1 9 ); Sweden, dial ( 0 9 ) #. Dialog 4106 Basic/Dialog 4147 Medim 23

24 Otgoing Calls To program and alter individal Speed Dialing nmbers: *51* (0 9) Dial and press the selected digit. Note: Finland, dial * 5 1 * ( 1 9 ). *z Press and dial the phone nmber. The digit or digits to get an external line, mst be added before external phone nmbers. #d Press and replace the handset. Note: The programmed nmber may consist of a maximm of 20 digits pls *, which indicates the second dial tone from the pblic network. To erase one programmed nmber: #51* (0 9) Dial and press the selected digit. Note: Finland, dial # 5 1 * ( 1 9 ) #d Press and replace the handset. #51# Dial. d To erase all programmed nmbers: Replace the handset. 24 Dialog 4106 Basic/Dialog 4147 Medim

25 Otgoing Calls Dial By a Fnction Key Note: For for the Dialog 4147 phone, make sre that the programming slide switch is set to the Prog On position. See section Enable/Disable Program key on page 66. Head Office î Yo can program and activate directory nmbers (extensions and Common Abbreviated Nmbers) on the programmable keys. On the Dialog 4106 yo can also store one nmber on the Message key. Stored nmbers can consist of maximm 21 digits. Wait for dial tone. Press to make a call (pre-programmed). Note: To dial a nmber that is stored on the second level, press the Message Waiting/2nd key before pressing the pre-programmed key. Dialog 4106 Basic/Dialog 4147 Medim 25

26 Otgoing Calls Program How to program a directory nmber on the programmable keys. On the Dialog 4106 Basic phone: The Dialog 4106 has for keys for programming; the three programmable keys and the Message key. Note: To store a nmber on the Message key, jst press the key dring the following procedre like a normal programmable key. Wait for dial tone. Press. î Press a programmable key. If a nmber is already stored, it will be erased atomatically. If yo wold like to erase a nmber, store a 0 instead of the telephone nmber. z Dial the nmber. Yo can se any directory nmber, e.g. a Common Abbreviated Nmber or a colleage s extension nmber. Yo can also store a pase (mltiple pases possible), the R-key fnction or any code that contains * or #. To store a nmber that incorporates a wait for a new dial tone, see section Wait for dial tone on page 17. Press. d Replace the handset. Notes: Yo can write the names above the keys on the selfadhesive label. Becase of the special label material, yo can also erase and re-write any key name. If yo press an invalid key dring programming, the programming mode will be terminated atomatically and yo will hear a special rejection tone. 26 Dialog 4106 Basic/Dialog 4147 Medim

27 Otgoing Calls î Program î z î Program d On the Dialog 4147 Medim phone: Wait for dial tone. Press. Press a programmable key. Note: To store a nmber on the second level, press the Message Waiting/2nd key before pressing the programmable key. If a nmber is already stored, it will be erased atomatically. If yo wold like to erase a nmber, store a 0 instead of the telephone nmber. Dial the nmber. Yo can se any directory nmber, e.g. a Common Abbreviated Nmber or a colleage s extension nmber. Yo can also store a pase (mltiple pases possible), the R-key fnction or any code that contains * or #. To store a nmber that incorporates a wait for a new dial tone, see section Wait for dial tone on page 17. Press. Replace the handset. Notes: Yo can remove the transparent cover in order to write the names beside the keys. If yo press an invalid key dring programming, the programming mode will be terminated atomatically and yo will hear a special rejection tone. Dialog 4106 Basic/Dialog 4147 Medim 27

28 Otgoing Calls Athority Data privacy Data privacy allows yo to make a call withot any distrbances, i.e. Intrsion. This fnction is atomatically cancelled when the call is finished. *41#z To order: Dial and enter the nmber. Do not distrb, DND When yo activate DND, calls to yor extension are not indicated. Otgoing calls can be made as sal. *27# Dial to activate. Special dial tone. or #27# Dial to deactivate. d Replace the handset to finish activation/deactivation. 28 Dialog 4106 Basic/Dialog 4147 Medim

29 Otgoing Calls Athorization code, common (optional) If yo are assigned to se a common athorization code (1 to 7 digits) yo can temporarily change any sed phone within the exchange to the athority level connected to this code. Yo can se the code for one call only or yo can open the phone to some calls and lock it when leaving the phone. *72* Dial. To se for a single call: z# Enter athorization code and press. Verification tone. z Dial the digit or digits to get an external line and the external nmber. #73* Dial. To open an extension for some calls: z# Enter athorization code and press. Verification tone. *73* Dial. To lock an extension: z# Enter athorization code and press. Verification tone. Dialog 4106 Basic/Dialog 4147 Medim 29

30 Otgoing Calls Athorization code, individal (optional) If yo are assigned to an individal athorization code (1 to 7 digits, affiliated to yor own extension) yo can lock yor own extension to a common athority level, e.g. when ot of the office. Yo can also temporarily change any other sed phone within the exchange to the same athority level as yo have on yor own phone. The individal code can be changed from yor own extension. *76* Dial. To lock yor phone: z# Enter athorization code and press. Verification tone. *75* Dial. To make calls with yor athority level when yor phone is locked: z# Enter athorization code and press. Verification tone. z Dial the digit or digits to get an external line and the external nmber. #76* Dial. To open yor phone: z# Enter athorization code and press. Verification tone. 30 Dialog 4106 Basic/Dialog 4147 Medim

31 Otgoing Calls *75* Dial. To assign yor own athority level to another phone: z* Enter athorization code and press. Verification tone. z# Dial yor own extension nmber and press. Verification tone. z Dial the digit or digits to get an external line and the external nmber. *74* Dial. To change yor individal athorization code: z* Enter old athorization code and press. z# Enter new athorization code and press. Verification tone. Dialog 4106 Basic/Dialog 4147 Medim 31

32 Dring Calls Dring Calls Grop listening (lodspeaking) Note: This fnction is only spported for the Dialog 4147 phone. This fnction lets other people in yor room listen to yor phone conversation. Yo speak in the handset while the other party s voice is heard on the lodspeaker. Â Dring an ongoing conversation: Press to switch between lodspeaker and handset. When the key lamp is lit, the other party s voice is heard on the lodspeaker. Note: Yo can adjst the volme, see section Settings on page Dialog 4106 Basic/Dialog 4147 Medim

33 Dring Calls Monitoring  d Ä Note: This fnction is only spported for the Dialog 4147 phone. Yo have an ongoing conversation via the handset. Press to switch the lodspeaker on. Replace the handset. The lodspeaker monitors the call. Note: When the lodspeaker is on, the microphone is atomatically switched off in the handset. Yo can adjst the volme, see section Settings on page 62. Press to end the call. From Monitoring to handset Contine yor conversation via the handset. Dialog 4106 Basic/Dialog 4147 Medim 33

34 Dring Calls Mte Yo have an ongoing conversation. Press to switch the microphone on or off. When the lamp lights, the caller will not be able to hear the conversation in yor room. Note: Mte key looks slightly different on the Dialog 4147 phone. z Inqiry Yo have an ongoing conversation and yo wold like to make an Inqiry to an internal or external party. Press. Dial tone. The first call is pt on hold. Call the third party. When the other party answers, yo can switch between the calls (Refer back), Transfer the call, create a Conference or end one of the calls. 2 Press to retrn to the first call. Note: Sweden, press R Refer Back 2 Press to Refer back to the other party. The party yo talk to is pt on hold, the other party is connected. Note: Sweden, press R 34 Dialog 4106 Basic/Dialog 4147 Medim

35 Dring Calls z d Transfer Yo want to transfer an ongoing call. Press. Dial tone. Call the third party. Yo can transfer the call before answer or wait for answer. Replace the handset. The ongoing call is transferred. Note: If yo have pt more than one call on hold, the last call that was pt on hold will be transferred. If the dialed extension is bsy or Transfer is not allowed, yor phone will ring again. Call Waiting If yo hear the Call Waiting tone dring an ongoing conversation, another person is trying to contact yo. d To terminate the ongoing call and answer the waiting call: Replace the handset to finish the ongoing call. The waiting call is signalled on yor phone. Lift the handset to answer the new call. Note: The Call Waiting fnction might be blocked for se on yor extension (programmed by yor system administrator). Dialog 4106 Basic/Dialog 4147 Medim 35

36 Dring Calls Conference With this procedre yo can inclde p to seven parties in a conference. Only the conference leader can admit participants. Dring the conference, a tone will be heard every 15 seconds. Note: The conference tone might be disabled for yor system. z Yo have an ongoing conversation and want to establish a phone conference. Yo will become the conference leader. Press. Call the third party. Wait for answer. d 3 Press to establish a conference. Repeat the procedre to inclde other persons to the conference. Replace the handset to leave the conference. On hold d z Yo can temporarily pt the ongoing call on hold. Calls pt on hold can be resmed on yor own or another phone. Press and replace the handset. To resme the call on yor own extension: To resme the call on another extension: Call the extension where the call was pt on hold. 8 Press. Note: France, press 4; Sweden, press 6 36 Dialog 4106 Basic/Dialog 4147 Medim

37 Call Forwarding Call Forwarding Diversion If yo do not want to be distrbed or will be ot of the office, yo can have all calls to yor extension diverted to a preprogrammed answering position. Dring Diversion yo will hear a special dial tone. Yo can still make calls as sal. Diversion can be direct, on no answer, on bsy or to another information service facility. *21# Dial. d Order Direct Diversion from yor own extension The call is diverted to an individal position or p to three predetermined common answering positions (depending on the type of the incoming call). Programmed by yor system administrator. Note: U.K., dial * 2 # Replace the handset. Note: Diversion can also be ordered and cancelled from the answering position, se the same procedre as in section Internal Follow-me on page 40. Dialog 4106 Basic/Dialog 4147 Medim 37

38 Call Forwarding #21# Dial. d Cancel Direct Diversion from yor own extension Note: U.K., dial # 2 # Replace the handset. Note: Diversion can also be ordered and cancelled from the answering position, se the same procedre as in section Internal Follow-me on page 40. *211# Dial to order. d Diversion when there is no answer Note: Finland and Norway, dial * 6 1 # Replace the handset. The incoming call is diverted after 3 signals. To cancel: #211# Dial to cancel. d Note: Finland and Norway, dial # 6 1 # Replace the handset. 38 Dialog 4106 Basic/Dialog 4147 Medim

39 Call Forwarding *212# Dial to order. d Diversion when caller receives a bsy tone Note: Finland and Norway, dial * 6 7 # Replace the handset. To cancel: #212# Dial to cancel. d Note: Finland and Norway, dial # 6 7 # Replace the handset. *218# Dial to order. d Diversion to another information service facility Replace the handset. To cancel: #218# Dial to cancel. d Replace the handset. Dialog 4106 Basic/Dialog 4147 Medim 39

40 Call Forwarding Internal Follow-me All calls to yor extension are diverted to another extension of yor choice (within the private network). Dring Follow-me yo will hear a special dial tone. Yo can still make calls as sal. *21*z Order from yor own extension Dial and enter the answering position nmber. Note: U.K., dial * 2 * No. #d Press and replace the handset. #21# Dial. d Cancel from yor own extension Note: U.K., dial # 2 # Replace the handset. *21*z Redirect from answering position If yo are in another room, yo can still answer yor calls by forwarding them to where yo are. Dial and enter yor own extension nmber. Note: U.K., dial * 2 * No. *z Press and enter the Diversion nmber. #d Press and replace the handset. Calls are diverted to the answering position. Note: Internal Follow-me mst be ordered from yor own extension before yo can redirect from answering position. 40 Dialog 4106 Basic/Dialog 4147 Medim

41 Call Forwarding #21*z Cancel from answering position Dial and enter yor own extension nmber. Note: U.K., dial # 2 * No. #d Press and replace the handset. External Follow-me If external Follow-me is allowed, yo can have all calls to yor extension diverted to an external nmber of yor choice. A special dial tone will be heard. Yo can still make calls as sal. *22#z Order Dial and enter the digit or digits to get an external line and enter the external nmber. #d Press and replace the handset. Cancel #22# Dial. d Replace the handset. Dialog 4106 Basic/Dialog 4147 Medim 41

42 Call Forwarding Personal Nmber (optional) With this fnction yo can be reached on yor normal office phone nmber even if yo are in another room, ot of the office or at home, etc. Depending on the fnctionality of yor office exchange, yo can have either one individal single search profile or yo can choose between five individal search profiles (optional). A search profile can be designed to fit the sitation, i.e. in the office, traveling, at home, etc. Both internal or external phone nmbers can be sed in a profile. At yor reqest, the search profiles are programmed or modified by yor system administrator. See section To design and order yor search profiles on page 44. When the fnction is activated, incoming calls are transferred to different phones or to back-p services in the order yo choose. If an answering position in the profile is bsy, the call can be transferred to another predefined position in the profile, i.e. voice mail or a colleage. Yo can activate the fnction from yor own office phone or when ot of the office, by sing the Direct Inward System Access fnction (DISA). To activate or change to another profile from yor office phone *10* Dial. (1 5) Press the search profile digit. #d Press and replace the handset. Note: When another party is inclded in the activated profile, a colleage or an operator, etc., always remember to inform abot yor absence. If voice mail is inclded in the activated profile, always pdate yor greeting with absence information. 42 Dialog 4106 Basic/Dialog 4147 Medim

43 Call Forwarding #10# Dial. d To cancel from yor office phone Replace the handset. z To activate or change to another profile from an external phone The external phone mst be of psh btton type provided with pond key (#) and star key (*) or a mobile phone adapted for dial tone plses (DTMF). Call the DISA fnction at yor office. Dial tone. *75* Dial. z* Enter the athorization code and press. z# Dial yor own extension nmber and press. Dial tone. *10* Dial. z* Dial yor own extension nmber and press. (1 5) Press the search profile digit. #d Press and replace the handset. Note: When another party is inclded in the activated profile, a colleage or an operator, etc., always remember to inform abot yor absence. If voice mail is inclded in the activated profile, always pdate yor greeting with absence information. Dialog 4106 Basic/Dialog 4147 Medim 43

44 Call Forwarding z To cancel from an external phone The external phone mst be of psh btton type provided with pond key (#) and star key (*) or a mobile phone adapted for dial tone plses (DTMF). Call the DISA fnction at yor office. Dial tone. *75* Dial. z* Dial the athorization code and press. z# Dial yor own extension nmber and press. Dial tone. #10* Dial. z# Dial yor own extension nmber and press. d Replace the handset. To design and order yor search profiles The search profiles are installed or changed by yor system administrator. In order to set p yor profiles, copy the setting form, fill in yor new or changed profiles and give it to yor system administrator. Note: If a profile handling application is connected to yor system, yo can edit profiles via yor Intranet. See separate instrctions for the application. 44 Dialog 4106 Basic/Dialog 4147 Medim

45 Call Forwarding Important notes when designing yor search profiles: Avoid ring times longer than 45 seconds for yor profiles. Usally the caller hangs p after 3-6 ring signals. If yo need a longer ring time, the maximm time is 60 sec. Consider the time yo need to react and answer on each answering position in yor profile. Yo might need p to 15 seconds to react and answer a call on a desk or cordless phone and seconds for a mobile phone. There mst be an answering position at the end of every profile (Voice mail or operator/secretary). If not, calls might end p nanswered. Consider what shold happen while yo are bsy on a phone. The available options are: Diversion to voice mail Diversion to the operator If an answering machine, a fax or other answering device is sed as an early answering position, it might interrpt the searching. Disconnect the answering device, or design the ring times so they do not affect the searching. If yor system admits jst one single personal profile, design the profile only with yor 2 3 most freqently sed positions. If yo add more nmbers, there is a risk that the caller hangs p before a latter position is called. If yor system admits 1 5 personal profiles, design the different profiles to fit yor most freqently sed positions. Make sre yo se as few answering positions as possible for each profile. Profile examples: In office At home Traveling Absent/not reachable Dialog 4106 Basic/Dialog 4147 Medim 45

46 Call Forwarding Example: How to fill in yor setting form for search profiles: Profile 1 In office Search order Type of telephone or Answering position* Telephone nmber 1 Desk Cordless Voice mail Ring time (seconds) * Examples: Desk, Cordless, Mobile, External, Voice mail, Operator, etc. Profile 2 At home Search order Type of telephone or Answering position* Telephone nmber 1 External Mobile Voice mail Ring time (seconds) 46 Dialog 4106 Basic/Dialog 4147 Medim

47 Call Forwarding Setting form for search profiles Name: Department: Telephone No: Accont: Profile 1... Search order Type of telephone or Answering position* Telephone nmber Ring time (seconds) * Examples: Desk, Cordless, Mobile, External, Voice mail, Operator, etc. Profile 2... Search order Type of telephone or Answering position* Telephone nmber Ring time (seconds) Profile 3... Search order Profile 4... Search order Profile 5... Search order Type of telephone or Answering position* Type of telephone or Answering position* Type of telephone or Answering position* Telephone nmber Telephone nmber Telephone nmber Ring time (seconds) Ring time (seconds) Ring time (seconds) Dialog 4106 Basic/Dialog 4147 Medim 47

48 Absence Information (optional) Absence Information (optional) The absence information is sed to inform callers why yo are absent and when yo retrn. If yo are athorized, yo can also enter absence information for another extension from yor own extension. Order Example: Back on September 15 (=0915). *23* Dial. (0 9) Enter the absence code. Note: The absence codes consist of one digit which depends on the system connected to the exchange. Contact yor system administrator regarding the available absence codes. *0915 Press and enter the date (MMDD) or time (HHMM) of yor retrn. Notes: If no retrn time or date is needed, this step can be skipped. The order in which the date is stated is system dependent. #d Press and replace the handset. 48 Dialog 4106 Basic/Dialog 4147 Medim

49 Absence Information (optional) Cancel #23# Dial. d Replace the handset. The programmed information is erased. *230* Dial. Order for another extension z* Dial the extension nmber and press. (0 9) Enter the absence code. *0915 Press and enter the date or time of the other person's retrn. #d Press and replace the handset. #230* Dial. Cancel for another extension z# Dial the extension nmber and press. Note: If the special dial tone is received, the athorization code for the other extension is reqired. Add the code and press # before replacing the handset. d Replace the handset. Dialog 4106 Basic/Dialog 4147 Medim 49

50 Messages Messages Manal Message Waiting (MMW) If the called extension does not answer, yo can send a message waiting signal to that extension (if this featre is allowed). Received messages are indicated with a flashing Message Waiting key. Answer A call is initiated to the extension that reqested Message Waiting. #31# Dial. d Cancel MMW at yor own extension Replace the handset. Order MMW to another extension *31* Dial. z Dial the extension nmber. #d Press and replace the handset. 50 Dialog 4106 Basic/Dialog 4147 Medim

51 Messages #31* Dial. z Cancel MMW to another extension Dial the extension nmber. #d Press and replace the handset. Voice mail (optional) This integrated fnction allows yo to leave a voice message to the caller when yo are nable to answer calls, e.g. when ot of office, in a meeting, etc. The caller can then leave a message in yor mailbox. When back in office, yo can enter yor mailbox and listen to the messages received. Received messages are indicated with a flashing Message Waiting key. Yo can choose to divert all incoming calls to yor mailbox, or calls when there is no answer, or calls when yor phone is bsy. When yo enter yor mailbox, yo will hear recorded instrctions on how to handle listening, recording, storing and deleting messages, and how to change yor secrity code. To activate and deactivate yor mailbox For all incoming calls: See Diversion on page 37 (fnction code 21). Use the nmber to the voice mail system as the answering position nmber. When incoming calls get no answer: See Diversion on page 37 when there is no answer (fnction code 211). When incoming calls get a bsy tone: See Diversion on page 37 when caller receives a bsy tone (fnction code 212). Dialog 4106 Basic/Dialog 4147 Medim 51

52 Messages z z To enter yor mailbox From yor office phone: Dial the nmber to the voice mail system. If yo are asked to enter yor secrity code: Enter yor secrity code. Code at delivery = yor extension nmber. Follow the recorded instrctions. z From another phone: Dial the nmber to the voice mail system. If yo are asked to enter yor secrity code (the sed phone has a mailbox of its own): # Press. z z Dial yor mailbox nmber. (normally yor office extension nmber) Enter yor secrity code (if reqired). Follow the recorded instrctions. 52 Dialog 4106 Basic/Dialog 4147 Medim

53 Messages z To enter someone else s mailbox Dial the nmber to the voice mail system. If yo are asked to enter yor secrity code (the sed phone has a mailbox of its own): # Press. z z Dial the mailbox nmber. (normally the office extension nmber of the other person) Enter the secrity code of the other person (if reqired). Follow the recorded instrctions. Dialog 4106 Basic/Dialog 4147 Medim 53

54 Messages To handle the mailbox Recorded information on the line tells yo the nmber of new and stored messages. If yo have too many messages stored, yo will first be asked to delete saved messages. Recorded instrctions ask yo to press different digits in order to listen to callers messages, record yor own greetings, change yor password or exit yor mailbox, etc. The following diagram gives an overview of the mailbox system and the digits to be sed. 54 Dialog 4106 Basic/Dialog 4147 Medim

55 Grop Featres Grop Featres Grop Call-pick-p People working in a team can have their phones programmed by their system administrator to form Call-pick-p grops. In a Call-pick-p grop, any member can answer any individal call to grop members. 8 Press to answer. Notes: One Call-pick-p grop can serve as an alternative to another grop. Calls to the alternative grop can only be answered when there are no calls to yor own grop. Finland and Sweden, press 0 Common bell grop Calls are signalled on a common bell. 8 Press to answer. Note: Finland and Sweden, press 0 Dialog 4106 Basic/Dialog 4147 Medim 55

56 Grop Featres Grop Hnting *21*z As a member of a grop of extensions that is called by a common nmber, yo can temporarily leave the grop. Dial and enter yor own extension nmber. Note: U.K., dial * 2 * No. #d Press and replace the handset. #21# Dial. d To re-enter the grop Note: U.K., dial # 2 # Replace the handset. If yo are athorized, yo can divert all calls to a grop, to another extension or to another grop: *24* Dial. z* Dial the nmber of the grop to be diverted and press. z Dial the extension nmber of the new anwering position. #d Press and replace the handset. z To cancel the Diversion: #24* Dial. Dial the nmber of the grop that has been diverted. #d Press and replace the handset. 56 Dialog 4106 Basic/Dialog 4147 Medim

57 Other Usefl Featres Other Usefl Featres Accont code (optional) This fnction is sed to charge a call to an accont nmber or to prevent nathorised calls from yor phone. The accont code can have 1 to 15 digits. *61* Dial. Note: Finland and Norway, dial * 7 1 * z# Dial the accont code and press. Dial tone. z Dial the digit or digits to get an external line and the external nmber. d Ongoing external call When sed to charge a call it is also possible to connect an ongoing external call to an accont code. Dring the call: Press and replace the handset to pt the call on hold. *61* Dial. Note: Finland and Norway, dial * 7 1 * z# Dial the accont code and press. Dial tone. Lift the handset to resme the call pt on hold. Dialog 4106 Basic/Dialog 4147 Medim 57

58 Other Usefl Featres General Deactivation The following featres can be simltaneosly cancelled: Callback (all Callbacks are cancelled). Diversion/Internal and External Follow-me. Manal Message Waiting/Message Diversion. Do not distrb. Order #001# Dial. d Replace the handset. Night Service When the exchange is in Night Service mode, all yor incoming calls to the operator are transferred to a selected extension or grop of extensions. The exchange is eqipped with three different Night Service modes: Common Night Service All incoming calls to the operator are transferred to one specific extension. Answer the call in the normal way. Individal Night Service Selected external calls to the operator are transferred to one specific extension. Answer the call in the normal way. Universal Night Service All incoming calls to the operator are transferred to a niversal signalling device, e.g. the common bell. Answer the call as descibed in section Common bell grop on page Dialog 4106 Basic/Dialog 4147 Medim

59 Other Usefl Featres Hot line Ask yor system administrator if yo reqire this fnction. Delayed Hot line When the handset of the delayed Hot line phone is lifted or when the Line key is pressed, a Call Dration is started. If no digit is pressed before time ot, a call is atomatically generated to a specific extension or external line. If a digit is pressed before Time ot the phone works as an ordinary phone. Note: This fnction is only available in newer versions of the telephone exchange. Direct Hot line The same fnction as described above, bt no delay. Only Hot line calls can be placed from this line. To be sed e.g. as alarm phone, door phone etc. Alarm extension An extension can be programmed by yor system administrator as an Alarm extension. A call to an Alarm extension obtains atomatic Intrsion if the extension is bsy. Up to seven calling parties may be connected at the same time. Emergency mode In the event of an emergency, the operator can set the exchange into Emergency mode, dring which only preprogrammed extensions are permitted to make calls. Dialog 4106 Basic/Dialog 4147 Medim 59

60 Other Usefl Featres Data commnication Yor phone can be sed together with a PC as an integrated voice and data terminal. Contact yor system administrator if yo reqire this fnction. DISA = Direct Inward System Access (optional) If yo are assigned to se this fnction and yo are working externally, yo can call yor office and get access to an external line in order to make bsiness calls. The bsiness call will be charged yor office extension nmber or an accont nmber. Yo will jst be charged for the call to the office. The external phone mst be of psh btton type provided with pond key (#) and star key (*) or a mobile phone adapted for dial tone plses (DTMF). After a completed DISA call yo mst hang p before a new DISA call can be made. Depending on the type of athorization code and if an accont code is sed, different procedres mst be sed: z With common athorization code Call the DISA fnction at yor office. Dial tone. *72* Dial. z# Dial the athorization code and press. Dial tone. z Dial the external nmber. 60 Dialog 4106 Basic/Dialog 4147 Medim

61 Other Usefl Featres z With individal athorization code Call the DISA fnction at yor office. Dial tone. *75* Dial. z* Dial the athorization code and press. z# Dial yor own extension nmber and press. Dial tone. z Dial the external nmber. Dialog 4106 Basic/Dialog 4147 Medim 61

62 Settings Settings The Dialog 4106 and Dialog 4147 phones are eqipped with a cople of setting options, yo can for instance set and adjst a personal volme and ring signal. Handset, headset and lodspeaker volme ì There are two separate volme settings, one for the lodspeaker and one for the handset/headset. Use the Volme keys to change the volme of the handset/headset or lodspeaker dring a call. Adjst the handset listening volme when the handset is off hook. Adjst the headset listening volme when the headset is activated. Adjst the lodspeaker volme when dial tone is heard via the lodspeaker. Press to change the volme. 62 Dialog 4106 Basic/Dialog 4147 Medim

63 Settings Programming of ring signal By programming, yo can adjst the ring character and ring volme. To change the ring character and volme, yo have to enter the programming mode. Press. # Press. z Programming the ring character and volme for the Dialog 4106 Basic The ring signal character can be adjsted with three different characters, each with another three volme levels. Wait for the dial tone. Enter digit from the table below. Digit (character) Ring character - Repetition rate Ring volme 1 1 time Soft 2 1 time Medim 3 1 time Lod 4 4 times Soft 5 4 times Medim 6 (defalt) 4 times Lod 7 10 times Soft 8 10 times Medim 9 10 times Lod 0 None Off Notes: Defalt setting is digit 6. If yo choose 0, the ring signal will be trned off ntil the next time yo go off hook. Please note also that yo will not hear the ring signal dring programming. Press. The selected ring signal is stored. d Replace the handset to finish the procedre. Dialog 4106 Basic/Dialog 4147 Medim 63

64 Settings Programming the ring character and volme for the Dialog 4147 Medim The ring signal character can be adjsted with five different characters and three different volme levels. Program ring character: Wait for the dial tone. î Program Press. 7 Press. z Enter digit from the table below. Yo can hear the chosen character. Ring character - Digit (character) Repetition rate 0 1 time 1 2 times 2 4 times 3 6 times 4 10 times î Program d Press. The selected ring character is stored. Replace the handset to finish the procedre. Note: Defalt setting is digit Dialog 4106 Basic/Dialog 4147 Medim

65 Settings Program ring volme: Wait for the dial tone. î Program Press. 6 Press. z Enter digit from the table below. Yo can hear the chosen volme. Digit (character) Ring volme 1 Soft 2 Medim 3 Lod î Program d Press. The selected ring volme is stored. Replace the handset to finish the procedre. Note: Defalt setting is digit 3. Switch off/on ring signal: Wait for the dial tone. î Program Press. 9 Press. î Program 0 or1 Press. 0=Off and 1=On. Defalt setting is digit 1. d Press. Replace the handset to finish the procedre. Dialog 4106 Basic/Dialog 4147 Medim 65

66 Settings Hearing aid compatibility Since yor telephone has a bilt-in indctive copler for the hardof-hearing, anyone so desiring can se the telecoil in his/her hearing aid while telephoning. To do so, simply switch the hearing aid in the T position. Message Waiting indication Yor incoming messages can be indicated by a rapidly flashing Message key. It is well known that the line leads cold be twisted after installation (the Message Waiting LED will be on when there is no Message Waiting signal and will go off when there is a Message Waiting signal). To solve this problem there are three possible settings for the Message Waiting indication: STD This setting shold be sed when no Message Waiting indication is reqired. This is also the defalt setting pon delivery. MW+. Use this position when Message Waiting indication is reqired and the line cabling is straight. MW-. Use this position when Message Waiting indication is reqired and the line cabling is twisted. At the bottom side of yor phone: Slide the switch to the reqired position. Enable/Disable Program key Note: This fnction is only spported for the Dialog 4147 phone. Via a switch it is possible to enable or disable the program key. When the switch is set in the Off position, no programming is possible (i.e. the memory content is locked). At the bottom side of yor phone: Slide the switch to the reqired position. 66 Dialog 4106 Basic/Dialog 4147 Medim

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