Chapter Leader Orientation and Strategic Goals for ICF Chair Dr. Damian Goldvarg, MCC and ICF Global CEO/Executive Director Magda Mook

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1 Chapter Leader Orientation and Strategic Goals for ICF Chair Dr. Damian Goldvarg, MCC and ICF Global CEO/Executive Director Magda Mook January 29, 2014

2 2014 ICF Board of Directors From Left to Right: Peter Barr MCC, Ajay Nangalia PCC, Hilary Oliver PCC, Meryl Moritz MCC, Dave Wondra PCC, Kara Exner PCC, Damian Goldvarg MCC, Pat Mathews MCC, Leda Petrauskiene PCC

3 2014 ICF Board of Directors (After an intense and very productive strategic planning session)

4 Strategic Plan Vision Statement: In service to humanity flourishing, we choose to Core Purpose: Lead global advancement of the coaching profession. Envisioned Future - Big Audacious Goal: Elevate coaching to an integral part of society, with ICF Members representing the highest-quality professional coaches. ICF Values: Collaboration, Respect, Integrity, and Excellence.

5 I. Create an attractive, credible presence and voice for professional coaching Construct global-standards system Enhance image and awareness Facilitate global community Build a high-performance organization

6 II. Create global strategic alliances Become preferred resource for business community Develop partnerships for membership growth Build relationships with top influential governmental organizations Create partnerships to grow body of knowledge and advance standards* Inspire multi-disciplinary global alliances

7 Welcome to ICF Leadership As a Chapter Leader, you are a leader at one of 119 Chapters worldwide that are the face and brand representative of ICF in 56 countries. ICF supports Chapters worldwide with our network of six Regional Service Centres. Our two newest RSC managers are currently onboarding in European and Asian regions.

8 Global Access Constant Contact

9 ICF RSCs Covering the World RSC Europe Middle East & Africa Isabelle Maes: RSC Europe Middle East & Africa Manager Onboarding February 2014 RSC Latin America Stephanie Norris: RSC Asia-Pacific Fiona Toy: RSC Asia-Pacific Onboarding February 2014 RSC North America (interim) Matt Varney

10 RSC Communications The Regional Service Centres allow the ICF to more effectively serve a growing global community. They play a key customer service role, assisting in Chapter creation, regional activities, and servicing the day-to-day needs of the membership. They serve as a great resource for ICF Members and Chapter Leaders offering assistance in multiple languages. Your RSC manager is your first point of contact for the region

11 ICF Membership More than 23,100 members in 56 countries. Almost 12,000 active ICF Credential holders. All new and renewing members are bound by Membership Eligibility Requirements. All ICF Members agree to abide the ICF Code of Ethics

12 Member Eligibility Must satisfy one of these qualifications for membership have completed at least 60 hours of coach specific training currently enrolled in an ICF approved or accredited 60-hour coach training program hold a current ICF Credential. Members enrolled in ACTP or ACSTH programs must look to complete 60-hour training program by April 2015.

13 Chapter Leadership Coaching Program Opportunity for incoming Chapter Presidents to be matched with past Chapter Presidents for one-on-one coaching sessions over an eight month period to explore Chapter operation and leadership concerns. Please Matt Varney to learn more.

14 Director of Chapter Development New position established to assist Chapters in developing the most sustainable models of operation. Identifying additional tools and resources to help leaders realize their vision for the Chapter. Matt Varney

15 Chapter Leader Presentations Series of Chapter Leader development presentations completed throughout the year. Topics: membership engagement, social media, marketing and PR, budgeting, ethics, branding, etc. Please connect with your RSC manager to discuss attending. Watch Chapter Leader Updates for future dates Past Leader presentations may be viewed at er=2129&navitemnumber=753

16 Download Membership List All Chapter Board members have access to download membership lists Membership lists updated in real time. Sortable information makes contact with the members easier. Opportunities for outreach in unaffiliated member regional lists monitoring.

17 Annual Chapter Reporting Chapter annual financial and activity report links for the 2013 fiscal year will be distributed 4 March 2014 Chapter specific links for each chapter will be communicated to chapter president Expectation for submission of these is 3 June 2014 Continued Chapter rebate dispersal is contingent on completion of requested reporting

18 Post Chapter Events on Calendar All Chapter leaders have access to add or edit events to the ICF Global Calendar. You can list up to one year s worth of Chapter presentations (including CCEUs, bridge line listing, etc.). Many Chapters are using this for revenue generation and community engagement.

19 International Coaching Week 2014 Dates are: May Projects range from one-day conferences to laser coaching in cafes, media appearances, pro-bono coaching engagements, etc. Elevates coaching awareness in community. Add your ICW Chapter event(s) to the map! You can post and review local events at

20 Chapter Leader Updates Monthly communications with everything you need to know about ICF and Chapters and better integration between the two groups. Distributed the first Monday of every month (directly to your inbox) from ICF Global.

21 Wednesdays with Whittle One minute monthly YouTube videos with ICF Director of Membership Don Whittle on everything you will ever need to know about ICF and membership. Find these videos on the ICF Headquarters YouTube channel:

22 Regional Advisory Councils Asia-Pacific Latin America Europe/Middle East/Africa North America: Northeast, Midwest, West, Southeast Sharing best practices, and maximizing communication and collaboration within the regional communities.

23 Branded Events Three ICF Global Conferences in 2014: Cleveland, Ohio, USA June Malmö, Sweden September Rio, Brasil November Regionally hosted events. ICF Advance 2014: Science of Coaching (second ICF Advance event) scheduled May 29-31, 2014 in Atlanta, Georgia, USA.

24 ICF Brand One Voice Chapters are brand ambassadors. Each Chapter has its own ICF logo with Chapter name, all Chapters are in brand alignment. ICF logo and Chapter names are for use on Chapter website header, newsletters, marketing materials, Boards of Directors signatures, etc.

25 Marketing of ICF Chapter ICF Store contains a wealth of materials ( Items are available for purchase by ICF members and leaders. ICF Chapter Toolkit (at contains many resources for leaders. ICF Headquarters YouTube channel holds many useful videos (at Social Media outlets are also quickly emerging as one of the best communication strategies.

26 Twitter Ambassador Program ICF generates a series of tweets about the ICF and the coaching profession each week. Chapters can easily use these tweets throughout the week on their own Twitter feeds. Either copy and paste the text or use it as a starting point for your own tweets. The message is ed every Monday to Chapter Leaders. If you want to add someone from your Chapter to the mailing list, Kristin (kristin.kelly@coachfederation.org).

27 ICF Member Toolkit Resource of all things ICF for members. Includes fliers on credentialing, coach training, presentations, as well as other documents. Great resource for members to become familiar with the value of membership. Accessible at in the Member Only section (under Member Benefits).

28 Credentialing and Training Become Credentialed What are ACTP, ACSTH, CCEs? Renewing Credentials The Credential Legacy ( Learn more at

29 Industry Research ICF 2012 Global Coaching Study ICF 2013 Organizational Coaching Study ICF 2014 Global Consumer Awareness Study Find all ICF research at emnumber=825&navitemnumber=624

30 Contact ICF ICF Headquarters 2365 Harrodsburg Rd, Suite A325 Lexington, KY USA (toll free)

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