1 Set Up Your HTC Touch Pro Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners.
2 Intellectual Property Notices Copyright 2008 HTC Corporation. All Rights Reserved. HTC, the HTC logo, HTC Innovation, ExtUSB, TouchFLO, Touch Pro and HTC Care are trademarks and/or service marks of HTC Corporation. Microsoft, MS-DOS, Windows, Windows NT, Windows Server, Windows Mobile, Windows XP, Windows Vista, ActiveSync, Windows Mobile Device Center, Internet Explorer, Windows Live, MSN, Hotmail, Outlook, Excel, PowerPoint, Word, and Windows Media are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Disclaimer and Limitation of Liability HTC Corporation and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. HTC Corporation and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. HTC Corporation and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.
3 Table of Contents Getting Started 1 Which Application Should I Use? Setting Up Messaging 3 Setting Up a POP3/IMAP4 Account Setting Up a VPN Setting Up Exchange ActiveSync 10 Displaying Sent Items Installing a Security Certificate Accessing a Hotmail Account 18 Using the Web Browser to Access 22
5 Getting Started You have several options for reading and sending on your smart device. Just like on your computer, you can choose from various applications to manage your . (Additional fees may apply for services.) This guide shows you the various options and walks you through setting them up, so that you can use your device to get the most out of your current accounts. Your device comes with four options: Getting Started Messaging Microsoft Exchange ActiveSync Windows Live Web Browser Enables you to send and receive messages with a corporate account or an account you have with an Internet service provider (ISP). Enables you to wirelessly synchronize your and other information directly with the information stored on a Microsoft Exchange Server 2003 and Enables you to send and receive messages with an MSN Hotmail account. Enables you to access Web-based . This guide explains how to determine which application is right for each of your existing accounts. If you want, you can set up more than one application to work with separate accounts. 1
6 Which Application Should I Use? For Exchange ActiveSync, if you company uses Microsoft Exchange Server 2003 and 2007 as the corporate system, you can use Exchange ActiveSync to synchronize your and organizer information directly with your company s Exchange server. For more information, see Setting Up Exchange ActiveSync on page 10. You can set up the other options yourself: Use Messaging to check from a POP/IMAP account or fee-based Internet mail (such as Yahoo! Mail Plus and AOL). For more information, see Setting Up Messaging on page 3. Use Windows Live Mail to check your Hotmail account. For more information, see Accessing a Hotmail Account on page 18. Use Web Browser to check other free Web mail (such as Gmail and Yahoo!). For more information, see Using the Web Browser to Access on page 22. 2
7 Setting Up Messaging Messaging is where all of your accounts are located. You can send and receive messages with an account that you have with an Internet service provider (ISP), an account that you access using a VPN (virtual private network) server connection (such as a work account), or any other IMAP (Internet Message Access Protocol) or POP3 (Post Office Protocol) account. You enter the settings for your account in the Messaging application on your device. Before You Begin Before you can send and receive messages, you need to set up your account on your device. The Setup Wizard makes it easy and simple to set up your Outlook and POP3/IMAP4 accounts on your device. Work with your provider or system administrator to gather the following information: Account type (POP3 or IMAP). Your user name and password. Account name for sending and receiving mail. Required SSL (Secure Sockets Layer) for outgoing mail. Messaging Tip You can set up multiple accounts in addition to your Outlook account. 3
8 Setting Up a POP3/IMAP4 Account Set up a POP3 or IMAP4 account on your device if you have an account with an Internet service provider (ISP) or an account that you access using a VPN server connection (typically a work account). 1. Tap Start > Messaging > Setup Enter your address and the Password for your account and ensure that the Save password check box is selected. Tap Next.
9 3. If provider settings are found preconfigured on your device, the Setup Wizard shows a successful message. Tap Next. Note If the settings are not found on your device, select the Try to get settings automatically from the Internet check box to find and download server settings from the Internet and then tap Next. Messaging 4. Enter Your name and the Account display name and then tap Next. Note If the Setup Wizard was unsuccessful in finding and downloading settings from the Internet, select Internet from the Your provider list on the next screen. You will be asked to enter server settings.
10 5. In the Automatic Send/Receive list, choose how frequently you want messages to be automatically sent and downloaded on your device. 6. Tap Finish. Tap Review all download settings to select download options, set the format as HTML or plain text, and more.
11 Setting Up a VPN If you want to use your device to access your corporate account, you may need to set up a VPN (virtual private network). A VPN enables you to log on to your corporate server through the company s firewall (security layer). Check with your company s system administrator to see if a VPN is required for accessing the corporate network. If you need a VPN, you must install a third-party VPN client to use this feature. Before You Begin Ask your system administrator for the following information: Your user name and password. Your server s domain name. Your server s TCP/IP settings. Your server s host name or IP address. The VPN type: IPsec/LT2P or PPTP. Messaging 1. On your device, tap Start > Settings.
12 2. On the Connections tab, tap Connections. 3. On the Tasks tab, tap Add a new VPN server connection. 8
13 4. On the following series of screens, enter the settings provided by your corporate system administrator. Tap Finish when you have finished entering your options. 5. To connect to the VPN, tap Start > Settings > Connections tab > Connections. On the Tasks tab, tap Manage existing connections. On the VPN tab, tap and hold the name of the VPN connection, and then tap Connect. Messaging
14 Setting Up Exchange ActiveSync Microsoft ActiveSync synchronizes information on your device with information on your computer, such as Outlook content. ActiveSync can also synchronize over a wireless or cellular network with Microsoft Exchange Server, if your company or service provider is running Microsoft Exchange Server with Exchange ActiveSync. Exchange ActiveSync also offers integration with your corporate Global Address List (GAL). Before You Begin To wirelessly synchronize your device with a Microsoft Exchange Server, you must activate Sprint Vision data services. See the Getting Started Guide for more information. Check with your system administrator to make sure you have an account on the Exchange Server. Work with your system administrator to gather the following information: - Exchange Server address and domain name. - Your user name and password. - Any special security requirements, such as SSL (Secure Sockets Layer) authentication. - If SSL is required, a security certificate if required for the SSL connection. Tip Global Address List (GAL) is the address book that contains all user, group, and distribution list addresses of your organization, and it is stored on the Exchange Server. By having direct online access to the GAL from your device, it is quick and easy for you to plan a meeting and a meeting request immediately to anyone in your organization. Access to the GAL is available if your organization is running Microsoft Exchange Server 2003 SP2 and you have completed your first synchronization with the Exchange Server. 10
15 Setting Up Your Smart Device for an Exchange Server 1. Tap Start > Programs > ActiveSync. 2. Tap Menu > Add Server Source. Exchange Server 11
16 3. Enter your address, and ensure that the Attempt to detect Exchange Server Settings automatically check box is selected. Tap Next. By selecting this option, the device attempts to download exchange server settings so that you do not need to enter them manually. 4. Enter your User name, Password, and Domain. Exchange Server settings and the password are case-sensitive, so be sure to enter uppercase and lowercase letters correctly. Tap Next. Select the Save password check box if you want to save your password so that you do not need to enter it again. 12
17 5. After Automatic Configuration finishes, enter the Server address. Tap Next. If SSL authentication is required, select this check box. 6. Check the boxes for the types of information you want to synchronize with Exchange Server. Exchange Server 13
18 7. (Optional) Select , and tap Settings to do any of the following: Change the number of days for which messages wil be synchronized. Change the message format. Select the download size limit. Include attachments when downloading messages. Tap OK if you have finished and then go to step 9; or tap Advanced to enter security options and then go to step (Optional) If you tapped Advanced in step 7, do any of the following: Select the Encrypt all outgoing messages check box to sign outgoing messages. Select the Sign all outgoing messages check box to encrypt outgoing messages. Tap Choose Certificate... to select a certificate for signing or encrypting outgoing messages. If you chose any of the preceding options, enter your primary address in the field provided. Tap OK when you have finished entering advanced settings. 9. Tap Finish. When the setup is complete, you can synchronize to retrieve messages. You can also set up a sync schedule to automatically retrieve messages. See the Basic Guide for instructions. 14
19 Displaying Sent Items After you set up your device for Exchange Server, you can choose to display sent messages in Messaging. By default, sent messages do not appear for your Exchange Server account. 1. Tap Start > Messaging > Outlook Tap Menu > Tools > Manage Folders. Exchange Server 15
20 3. Select Sent Items. Then tap OK. Installing a Security Certificate If your SSL connection requires a security certificate, follow these steps to install the required certificate from your computer to your device. Before You Begin Work with your system administrator to obtain the required security certificate on your computer. The certification must be in DER-encoded binary X.509 format with a *.cer file name extension. 1. Connect your device to your computer using the supplied USB sync cable. 2. On your computer, locate the certificate file, right-click it, and then select Copy. 3. Double-click the ActiveSync icon ( ) in the Windows taskbar. 4. On you computer, click File Management > Browse the contents of your device in Windows Mobile Device Center (Windows Vista) or click Explore in ActiveSync (Windows XP). This opens the Mobile Device folder for your device. 5. On your computer, double-click the Personal folder in the Mobile Device window. In the Personal folder window, right-click and then tap Paste to copy the certificate file from your computer to your device. 16
21 6. On your device, tap Start > Programs > File Explorer. 7. Tap the Personal folder. Exchange Server 8. Tap the certificate file in the folder. When prompted, tap Yes to continue. 9. When you have finished installing the certificate, tap OK. Tip To verify that the certificate was installed correctly, tap Start > Settings. On the System tab, tap Certificates; the certificate should appear on either the Personal tab or on the Root tab. 17
22 Accessing a Hotmail Account Windows Live enables you to quickly access an MSN Hotmail account. You can also manage your Hotmail folders. Before You Begin To use Windows Live, you must activate Sprint Vision data services. See the Getting Started Guide for more information. If you do not have a Hotmail account, go to and follow the steps for creating a new account. 1. Tap Start > Messaging > Windows Live. 2. Tap Sign in to Windows Live. 18
24 5. Choose whether to show Windows Live s search bar and applications on the Today screen, and then tap Next. 6. Choose what information you want to sync online with your device, and then tap Next. 7. After synchronization is complete, tap Done. 20
25 8. On the Windows Live screen, you will see your Live Mail information. Tap the Live Mail area to access your messages. Hotmail 21
26 Using the Web Browser to Access The Web browser gives you access to your Web-based on your device. Although you can use the same Web address that you use on your computer, we recommend using a Web address that is designed for mobile devices when you access on your device. To learn more about using the Web browser, see the User Guide on the CD. Before You Begin To use the Web browser, you must activate Sprint Vision data services. See the Getting Started Guide for more information. 1. Tap Start > Programs > Internet Explorer. 22
27 2. Highlight the address line, enter the mobile Web address and tap Go. These addresses vary slightly from the Web address you would enter on your computer. Here are a few common mobile sites: Hotmail Yahoo! Gmail 3. When the Web page has loaded, you can add it to your favorite Web sites so that you can quickly access this Web address in the future. Tap Menu > Add to Favorites. Web Browser 23
28 4. In the Name box, assign a name to the service (for example, Gmail). Then tap Add to save to Favorites. 5. To access your the next time you open the Web browser, tap Menu > Favorites. Then tap the name you chose for your account. 24
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