Southmead & Henbury Family Practice Nurse Manager Job Description

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1 JOB TITLE: REPORTS TO: HOURS: Nurse Manager PARTNERS (Clinically) The Practice Business Manger (Administratively) hours per week Job Summary: To provide leadership to and management of the Practice Nurse Team, in collaboration with the General Practitioners and Practice Business Manager, in order to develop an effective, quality driven Practice Nurse Service. To ensure that the skills and capacity of the whole practice nursing team are deployed to best effect to meet the needs of the practices patients. To provide clinical care for practice patients. Diabetes, COPD, IUD and Implanon fitting experience preferred but clinical caseload according to current skills and future ambitions, within the context of the whole nursing team. To implement new clinical services after agreement by the practice. To act as the practice lead for better working with other nursing services providing care for our patients. Leadership/Management Responsibilities: General Attend practice/primary care meetings updating the partners and Practice Manager with relevant information. Have regular meetings with the nursing team to understand any clinical or organisation problems, providing clinical input allowing the PBM to oversee any processes necessary. Work closely with the Practice Business Manager/Assistant Practice Business Manager to manage staff within the nursing team Recruitment: Participate in the recruitment of new staff when the need arises and ensure that they are inducted fully into the practice Nurse Manager Job Description 8 Jan 2014 Page 1 of 6

2 Training: Work with the Practice Business Manager to ensure, through the appraisal process, that all staff have a training plan and keep themselves professionally updated. Ensure that all staff have refresher training in core work activities such as health and safety, manual handling, resuscitation etc. Identify training needs of Practice Nurse Team and actively promote life-long learning, and continuous improvement Absence: Support the Practice Business Manager where necessary so that all staff who have been absent have a return to work interview and are supported appropriately when they return to work. Clinical Practice: Practice independently in accordance with UKCC code of conduct and with reference to Practice Guidelines, appropriately referring to GPs. The post holder will work as part of the clinical team; their role will depend on training and experience. The work of the team includes: Chronic Disease Management: Working with other health care professionals and in line with policy, diagnose monitor and manage patients with: Diabetes COPD Hypertension CHD Asthma Obesity The post holder will have a leading role in ensuring high standards of care including achieving QOF targets in all disease areas Nurse Manager Job Description 8 Jan 2014 Page 2 of 6

3 Wound Care and Management: Assessing routine wounds including trauma Assessing [and prescribing] to support good wound management in complex situations (e.g. use of Doppler technique) Prevention and Health Promotion: Working with patients to develop a management plan where health problems or potential health problems are identified Identifying health trends and public health issues and working with the team and others to combat these and promote increased physical activity, healthy eating, smoking cessation, safe alcohol drinking and sexual health Risk Assessment: Recognising issues and gathering sufficient information to refer (eg drugs; domestic violence; child protection; vulnerable adults; social problems) Health Screening: Ensure the Practice delivers on its role as part of the National Screening program. Travel Health: Provision of specialist and evidence based support to the team Immunisation (Adult and Child): Working with public health initiatives ensuring the work of the team is up to date. Leading the team in achieving the immunisation guidelines and targets Minor Surgical and Nursing Procedures: Leading the development of the nurses role in the delivery of the service. Mental Health; Learning Difficulties; Physical Disability Ensuring that appropriate systems are in place for effective patient care and monitoring. Patients with symptoms Triage and minor illness services are in place and operating safely and effectively Nurse Manager Job Description 8 Jan 2014 Page 3 of 6

4 Implement new clinical services and continually improve quality of existing services Implement new clinical services after agreement by the practice. Practice lead on the development of the nursing team (as the service needs change and evolve). Attend meetings and disseminating to the practice. Advance clinical nursing practice in the wider nursing team through the development of shared, evidence based practice guidelines. Lead the development and monitoring of key quality markers for clinical practice Plan, develop, implement and evaluate new health promotion and chronic disease management services. Actively participate in educational programmes for whole Primary Health Care Team, including medical students and GP Registrar, in relation to areas of clinical and practice nursing expertise. Provide professional advice to the partners on practice developments, recommending changes to working practices in line with evidence based knowledge. Develop links with other local organisations that deliver health improvement programmes and/or work on the improving the wider determinants of health to ensure that Practice services are synergistic with those wider services as far as possible Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Nurse Manager Job Description 8 Jan 2014 Page 4 of 6

5 Record keeping: Ensure accurate notes of all consultations and treatments are recorded in the patients notes on the clinical computer system as appropriate. Ensure accurate completion of all necessary documentation associated with patient health care and registration with the practice. Health & Safety: The post-holder will assist the Practice Business Manager in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include: Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting and significant events potential risks identified Equality and Diversity: The post-holder will: Act in a way that recognizes the importance of people s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respect the privacy, dignity, needs and beliefs of patients, carers and colleagues Behave in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will: Participate in any training programme implemented by the practice as part of this employment. Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Take responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Nurse Manager Job Description 8 Jan 2014 Page 5 of 6

6 Quality: The post holder will: Enable the practice nursing team to apply and improve clinical governance and risk management systems. Lead and monitor the development and implementation of policies, standards and guidelines across the practice nursing team Communication: The post-holder understands the importance of effective communication within the team and will strive to: Attend all relevant meetings: team, primary care, educational updates Communicate effectively with other team members Communicate effectively with patients and carers Recognize people s needs for alternative methods of communication and respond accordingly. Work effectively with individuals in other agencies to meet patient s needs. Promote good communication with patients. Communicate effectively with external stakeholders, enhancing the practices reputation. This is not a complete and final statement of duties and responsibilities of the post. You should understand that your job title and job description may be amended by the employer and that you may be called upon to carry out additional or other duties as may reasonably be required by the employer. The nature of our business means that you must be flexible in your approach to your work in order to provide services to our patients. Please note that the successful applicant would not be able to be registered with the practice as a patient Nurse Manager Job Description 8 Jan 2014 Page 6 of 6

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